scholarly journals Exploring the Relationship of Image Formation on Tourist Satisfaction and Loyalty: Evidence From China

2021 ◽  
Vol 12 ◽  
Author(s):  
Abdelhamid Jebbouri ◽  
Heqing Zhang ◽  
Lei Wang ◽  
Nasser Bouchiba

Cultural heritage tourist destinations have emerged as a hot topic in tourism literature, but there have been relatively few studies that determine the role of the involvement of local participation in either tourism planning or the decision-making processes of tourists. The connection between local community participation (LCP), authenticity, access to local products, destination visit image, tourist satisfaction, and tourist loyalty is thus relatively unexplored in the literature. This study used a quantitative approach based on a survey with 406 respondents visiting the city of Kaiping in Guangdong, China. The proposed hypotheses were empirically tested with SPSS and Analysis of Moment Structures. The resulting outcomes indicated a positive correlation between LCP, authenticity, and access to local and destination visit image, which led to tourist satisfaction and ultimately resulted in tourist loyalty. Additional theoretical contributions, practical implications, and limitations were also discussed.

Author(s):  
Yosica Mariana

Generally, activities conducted by people generate waste. The waste which increasingly rises causing a big problem. Therefore, the role of community in waste management will strongly support the process of solving the waste problem in the community. The purpose of this study was to determine the relationship of engagement and active participation of citizens, as reflected in the attitude of citizens in the activities related to the response to the waste problem in the community. A descriptive method was used in this study to describe the involvement and participation in the prevention of waste. The result showed that the paradigm of PSBM (community-based waste management) appeared sporadically and has not yet received the maximum support from regional governments. A paradigm which is “people pay, the government manages“, has grown within the community for years. It would hardly change people’s behaviour patterns in solving the waste problem in the community since changing the city into a city that is clean, comfortable and healthy involved many parties, including the community.


2019 ◽  
pp. 1-20 ◽  
Author(s):  
Gökhan Kerse

AbstractIn this study, the effect of ethical leadership on extra-role service behavior, and the role of person–organization fit and organizational trust on this effect were examined. A multi-level research model was established in the research and hypotheses were tested within this model. The data of this research study were obtained from 205 workers of two hospitals (public and private), in a certain province in Turkey. The obtained findings demonstrated that ethical leadership strengthened the trust in the organization both directly and over person–organization fit. Moreover, based on the findings, it was determined that ethical leadership increased extra-role service behavior by means of organizational trust. The theoretical and practical implications of all of the findings were discussed and evaluated in the context of national culture.


Author(s):  
Nguyen Thanh Vu ◽  
Ho Tien Dung ◽  
Nguyen Van Dat ◽  
Phan Minh Duc ◽  
Nguyen Thanh Hung ◽  
...  

The purpose of this paper aims to identify the components of service quality at specific tourist destinations and the crucial relationship between cultural contact and service quality in the Mekong Delta Region, Vietnam. The paper shows the relationship of tourists’ satisfaction, loyalty, and cultural contact after using the tourism service in the Mekong Delta Region, Vietnam based on qualitative and quantitative research. Data were obtained from 350 tourists, who responded willingly to a questionnaire-based survey. The results of the study show all factors were significant as components of service quality including tourism infrastructure, natural environment, human resources, safety and security, service, and price. All of these components and the cultural contact have an impact on tourist satisfaction and loyalty.


2019 ◽  
pp. 85-99 ◽  
Author(s):  
Cláudia Faria ◽  
Elsa Guilherme ◽  
Joaquim Pintassilgo ◽  
Maria João Mogarro ◽  
Ana Sofia Pinho ◽  
...  

In this paper we present an evaluation of an App for mobile devices, ‘Roteiro dos Descobrimentos’, as an educational digital resource for primary school students. The study involved the participation of 131 students and eight teachers. Data were collected from participant observation, students’ questionnaires and interviews to students and teachers. According to students, they learned new things, related with the topics explored, in an easy and funny way. Students also emphasized as positive aspects the fact that they had to face different challenges and the need to mobilize their knowledge to solve them. Teachers referred that students showed great interest and enthusiasm during the activities. As main gains, teachers stressed that the application fosters the relationship of students with the city, facilitates collaboration, and promotes students’ autonomy. In resume, it seems that the playful and interactive dimension of the App promoted the development of important skills such as the ability to interact with the environment, collaborative work, autonomy, and reading and interpretation skills. As a conclusion, there is a great receptivity to integrate mobile technologies in the teaching and learning process, but the role of the teacher can’t be dismissed, as a mediator and educator.


2014 ◽  
Vol 6 (2) ◽  
pp. 116-126
Author(s):  
Mehir Baidya ◽  
Kamal Ghose ◽  
Bipasha Maity

Purpose – The purpose of this paper is to see the role of advertising in the middle of sales-price relationship of two entrepreneur brands in India. Design/methodology/approach – Quarterly data on sales (in units), advertising (net of inflation) and price (net of inflation) have been compiled for two entrepreneur brands over a period 2007-2012. First, elasticity of price is estimated by regressing sales on price. Next, the response of price elasticity to advertising is captured using a semi-logarithmic regression model. Findings – Results reveal that price and sales are inversely related and advertising influences price elasticity negatively. Practical implications – Findings suggest that entrepreneurs/managers should allocate more funds to advertising and at the same time should charge a higher price point in order to increase revenue. Originality/value – By showing a new way of how to measure the effectiveness of advertising beyond traditional ones (inform, persuade or remind) of two entrepreneur brands this research definitely adds some value in the literature of marketing.


2018 ◽  
Vol 24 (1) ◽  
pp. 13-19
Author(s):  
T. Y. KONG ◽  
Roger K. LO ◽  
Lobo LOUIE ◽  
Siu Yin CHEUNG

The main objective of this study was to investigate the relationship of aggregate sports participation and the overall crime in Hong Kong. Data of sports participation and the number of crimes from the year 2001 to 2015 were used in this study. Poisson regression models in level and in one-lagged period by maximum likelihood were used to explore the relationship between sports participation and crime in Hong Kong. The findings proved that higher sports participation of citizens would lower the overall crime in the city. This linkage also existed for young persons. The results of this study brought practical implications on the future planning of sports policy. The Hong Kong government played an important role in providing sports and recreation opportunities for the citizens. Recently, there was rising discontent towards the political power in the city, especially from the younger generation. It was hopeful that sports activities could be a medium to relief the grievance of young people and build up a stronger social cohesion. School sports might be a ready-made panacea for the current situation. Therefore, it suggested that more school sports opportunities should be provided to the younger generation.


2010 ◽  
Vol 5 ◽  
pp. 29-46
Author(s):  
Liam Mac Mathúna ◽  

Seán Ó Neachtain (c. 1640–1729) and his son Tadhg (c. 1671–c. 1752) were at the centre of an extensive circle of Gaelic scholars in the city of Dublin in the early part of the eighteenth century. Seán Ó Neachtain composed a broad range of creative literature. Although primarily written in Irish, his works include examples of Irish/English code-mixing as well as pieces composed entirely in English. His son, Tadhg Ó Neachtain, is credited with having written over 25 surviving manuscripts. He makes considerable use of English sources and of English itself in a number of these manuscripts, which are either pedagogical in nature, devoted to geography and history, or are characterised by frequent commonplace entries referring to contemporary events. This paper examines the interaction of the two languages in these manuscripts, exploring (1) the use of English language sources (textbooks and Dublin newspapers), (2) the content of the English portions of the manuscripts in question, and (3) the relationship of the English material to the Irish in the immediate compositional context. The paper seeks to assess whether the permeating bilingualism of these manuscripts is merely indicative of the contemporary socio-linguistic milieu in which the Ó Neachtains functioned, or can be regarded as harbinger of the subsequent community language change from Irish to English.


2021 ◽  
Vol 5 (3) ◽  
pp. 223-228
Author(s):  
Junaidin Junaidin ◽  
Syarifah Hudaya ◽  
Laode Rijai ◽  
Tetra Hidayat ◽  
Djoko Setyadi

Halal information on Food and Beverage Preparations, analyze for influence on Purchasing Decisions. Novelty research is the Role of Moderation to the relationship of Halal Information to Purchasing Decisions. Using structural model equations (SEM), there is a positive and significant impact of Halal Information on Purchasing Decisions. There is a positive and considerable moderation of Religiosity to the relationship between Halal Information and Purchasing Decisions. The practical implications of the study's results, empirically proving that Halal Information listed on Food and Beverage Preparations led to an increase in Purchasing Decisions, and consumer Religiosity showed significant differences. Advice for Food and Beverage manufacturers to keep halal information on Food and Beverage Preparations because it affects positive buying decisions.


2017 ◽  
Vol 1 (2) ◽  
pp. 225
Author(s):  
Urbánné Treutz Ágnes

<p class="AbstractText">Nowadays, when the fast-paced world is presented almost everyone's life, the role of the rest and the recreation is gettting more emphasized. It becomes more important to the people where, with whom and in what kind of circumstances they are willing to spend their free time, and how much money they are willing to pay for it. They can find recreation in countless type of tourism, depending on they wish to spend their rest actively or passively. The growing demand of tourism infers the growing supply of tourism and diversity too. Parallel to this the needs of the people who want to relax increase. In case of a tourist destination it is more and more determinative how they can offer various types and quality of services for their guests how they can cooperate in the region in the area or in the same settlement with other service-units, who can even be their competitors. Mórahalom in Hungary is a good example for that where the cooperation between the several service-units is exemplary. That is why I choose my research’s topic: analyzing the Thermál Panzió in Mórahalom. The accommodation service is an area where services are used by all age-group regardless of age and gender. Thus, the target group could include almost everybody. The purpose of my work is to examine the importance of the Thermál Panzió, on the other hand, to do the interrelation and relationship testing among the guests of the pension. The latter is done after the results of my quantitative research among the guests in the pension in 2013. My research focuses on three aims</p><p class="AbstractText">A1: To examine the coverage -, the requisition of the offered services-, the price-value ratio of the rooms-, and the family-friendly nature of the Thermál Panzió among the guests.</p><p class="AbstractText">A2: To map the relationship of the pension’s guests and Mórahalom (visiting of the city, knowledge of attractions).</p>A3: Examination of the guests of the Thermál Panzió (with whom, with what, and when they arrived).


2021 ◽  
Vol 12 (1) ◽  
pp. 56-70
Author(s):  
Ulfah Ahsanah ◽  
Yessy Artanti

Research Aims: The purpose of this paper is to analyze and discuss the influence of city image and visitor engagement on re-visit intention through memorable tourism experiences as a mediation variable.Design/Methodology/Approach: The research sampling techniques used was nonprobability sampling by judgmental sampling methods. The respondents involved 220 visitors who had visited Yogyakarta city two times in the last two years. Path analysis was employed to analyze the dataResearch Findings: The results showed that visitor engagement had no significant impact on re-visit intention, while city image and memorable tourism experiences significantly affected re-visit intention. Similarly, city image and visitor engagement significantly influenced memorable tourism experiences.Theoritical Contribution/ Originality: The empirical results of this study provide tenable evidence that the proposed Path analyse designed to consider city image visitor engagement, memorable tourism experience, and revisit intention simultaneously is acceptable, although the previous researchers have not explained the relationship between variables as a wholePractitioner/Policy Implication: The results of this study indicate that the city of Yogyakarta is able to sell and market the image of the city and its tourism performance related to culture well to tourists, so that tourists have long-term memorable memories related to the city of Yogyakarta, especially women aged 15-30 years, even though based on the research results there is no emotional attachment to tourists when traveling to Yogyakarta.Research Limitation/Implication: In conducting this research, the researchers have limitations in data retrieval due to a COVID-19 outbreak that made many tourists not visiting tourist destinations, resulted in tourism-related groups even quieter and online questionnaires could not spread properly.


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