scholarly journals Using a Process Approach to Pandemic Planning: A Case Study

2021 ◽  
Vol 11 (9) ◽  
pp. 4121
Author(s):  
Hana Tomaskova ◽  
Erfan Babaee Tirkolaee

The purpose of this article was to demonstrate the difference between a pandemic plan’s textual prescription and its effective processing using graphical notation. Before creating a case study of the Business Process Model and Notation (BPMN) of the Czech Republic’s pandemic plan, we conducted a systematic review of the process approach in pandemic planning and a document analysis of relevant public documents. The authors emphasized the opacity of hundreds of pages of text records in an explanatory case study and demonstrated the effectiveness of the process approach in reengineering and improving the response to such a critical situation. A potential extension to the automation and involvement of SMART technologies or process optimization through process mining techniques is presented as a future research topic.

2018 ◽  
Author(s):  
Lekai Zhang ◽  
Shouqian Sun ◽  
Kejun Zhang ◽  
Kevin Wolterink ◽  
Baixi Xing

BACKGROUND More and more of our daily activities depend on smartphones and applications. Thus, an increasing number of studies are interested in whether interactive applications can be used to improve happiness of individuals. OBJECTIVE The study aimed to develop and test a digital application designed for happiness. METHODS This paper presents an application called Collect Your Happiness (CYH) that is based on some positive psychology principles. It can not only enhance people’s happiness by collecting their daily happy moments, but provide small tasks to improve their happiness levels. A cross-cultural measurement between the Chinese and Dutch was conducted to evaluate the efficacy of this intervention by SHS, SWLS, PGWBI, and MAAS. In addition, collected moments were coded based on Selig- man’s PERMA model to analyze the cultural differences. RESULTS Results show that CYH can help people from both countries improve their happiness. The Chinese tended to find their happiness in relationships (R) with their friends and family, however, the Dutch tended to search for meaning (M) and engagement (E) in their lives. CONCLUSIONS In this paper, we developed an application that provided recording positive things, reminders for the past happy moments and tasks for users to gain happiness. The CYH successfully enhance the happiness of the cross-cultural users for four weeks. We also explored the difference of happiness between the Dutch and the Chinese based on Seligman’s PERMA model, and established a multimedia database of happiness for future research. Despite some limitations, most users found the application helpful to improve their happiness. By directly measuring subjective and multidimensional perspectives of happiness, there is potential to more successfully promote people’s happiness. Overall, our study not only complement existing positive psychological interventions that enhance human happiness, but it also suggests novel ways of applying positive psychology principles in the future technology design.


2016 ◽  
Vol 12 (3) ◽  
pp. 37-54 ◽  
Author(s):  
Annie D. A. Abdullah ◽  
Calvin M. L. Chan ◽  
Syamimi Ariff Lim

Education and training is recognized to be important to the success of e-government. Nonetheless, research in e-government education has remained at a nascent phase. This paper advances the state of e-government education research through a case study. It answers the research question “How to develop an e-government training program.” Through the adoption of stakeholder theory as the theoretical foundation, and the analysis of the case data, a two-stage process model is developed. This model not only provides a theoretical explanatory basis for the process of developing e-government training programs, but also a practical guide for practitioners in developing such training programs. In addition, it is hoped that this paper will serve as a basis upon which future research can take reference in order to develop a cumulative tradition of employing theoretically-based approach to advance the state of e-government education research.


2020 ◽  
pp. 1728-1747
Author(s):  
Annie D. A. Abdullah ◽  
Calvin M. L. Chan ◽  
Syamimi Ariff Lim

Education and training is recognized to be important to the success of e-government. Nonetheless, research in e-government education has remained at a nascent phase. This paper advances the state of e-government education research through a case study. It answers the research question “How to develop an e-government training program.” Through the adoption of stakeholder theory as the theoretical foundation, and the analysis of the case data, a two-stage process model is developed. This model not only provides a theoretical explanatory basis for the process of developing e-government training programs, but also a practical guide for practitioners in developing such training programs. In addition, it is hoped that this paper will serve as a basis upon which future research can take reference in order to develop a cumulative tradition of employing theoretically-based approach to advance the state of e-government education research.


2014 ◽  
Vol 2014 ◽  
pp. 1-8
Author(s):  
Weidong Zhao ◽  
Xi Liu ◽  
Weihui Dai

Process mining is automated acquisition of process models from event logs. Although many process mining techniques have been developed, most of them are based on control flow. Meanwhile, the existing role-oriented process mining methods focus on correctness and integrity of roles while ignoring role complexity of the process model, which directly impacts understandability and quality of the model. To address these problems, we propose a genetic programming approach to mine the simplified process model. Using a new metric of process complexity in terms of roles as the fitness function, we can find simpler process models. The new role complexity metric of process models is designed from role cohesion and coupling, and applied to discover roles in process models. Moreover, the higher fitness derived from role complexity metric also provides a guideline for redesigning process models. Finally, we conduct case study and experiments to show that the proposed method is more effective for streamlining the process by comparing with related studies.


2018 ◽  
Vol 1 (2) ◽  
pp. 115-125
Author(s):  
Sugiyanto Sugiyanto ◽  
Heru Kurnianto Tjahjono ◽  
Arief Hartono ◽  
Lathiful Khuluq

The research on comparative governance of non-profit organization (organisasi nir laba/ ONL) in case study on social welfare institution (lembaga kesejahteraan social/ LKS) of Mardi Wuto dan Hamba in Yogyakarta Indonesia aimed at finding out the difference of the governance model and practice of both LKS and the uniqueness of each LKS. LKS was one of non-profit organizations in Indonesia. The empirical data were obtained and the finding was described and interpreted based on qualitative case study. The interpretation was related to the normative expectation on the design and implementation of the management of both non profit organizations. The research finding of ONL Mardiwuto was that it had bureaucratic governance model indicated by the good interaction and relation of the stakeholders, as the value management stated on articles of association. Meanwhile, ONL Hamba had democratic governance model indicated by the very good interaction and relation of the stakeholders, beyond the value management stated on articles of association. The weakness of the research was that the sample was still limited. Then, for the future research, it was suggested that the sample would be more various, and the implication of the research was it could be a reflection material for the decision makers and the managers of ONL.


2021 ◽  
Vol 14 (7) ◽  
pp. 332
Author(s):  
Ilse Svensson de Jong

To date, measuring innovation has not been an exact science. As in many areas of organizational life, errors in measuring innovation are a recurring fact. Innovation researchers and practitioners alike have become increasingly interested in understanding the occurrence of organizational errors and how these errors affect innovation and its measurement. This empirical study aims to address this under-explored area by utilizing a qualitative in-depth case study at the innovation department of an organization with production sites and sales organizations worldwide. A total of 28 semi-structured interviews at several organizational levels were conducted, with innovation managers, project managers, senior managers, and staff. Based on the findings in this case study, three explanations are presented on how organizational errors occur when using innovation KPIs (key performance indicators). The first explanation can be connected to the increasing complexity of innovation and its intangible nature. Another explanation can be traced to the difference between innovation strategy and innovation KPIs. Lastly, room for organizational errors can be related to the multitude of individuals and organizational levels involved in innovation and its measurement. The implications for practitioners are that innovation KPIs are not precise metrics but should be seen as estimates with organizational errors. Whether or not these innovation KPIs can be used as tools to turn innovation into competitive advantages largely depends on whether wrong is right. Future research should focus on the metrics that are implemented and actually in use, as this future path would highlight the function and dysfunction that organizational errors in innovation KPIs can have.


2020 ◽  
Vol 13 (4) ◽  
pp. 48-76
Author(s):  
Flavia Maria Santoro ◽  
Kate Cerqueira Revoredo ◽  
Rosa M.M. Costa ◽  
Thais Mester Barboza

A business process is a sequence of activities organized in a logical way in order to produce a service or a product that is valued for a particular group of customers. Process auditing in corporate environment aims to assess the degree of compliance of processes and their controls. Due to the volume of information that needs to be analyzed in an audit job, auditing´s cost can be very high. We argue that process mining techniques have the potential to improve this activity, allowing the auditor to meet the short deadlines, as well as bringing greater value to the senior management and reliability in the service provided by the audit. The goal of this paper is to discuss, through a case study, how process mining techniques can optimize and bring agility to the verification of process model compliance against the process actually performed. With this approach, it will be possible to detect errors and/or failures in activities or controls of a running process. The main contribution of this paper is to describe a simple set of steps that could be applied by auditors and experts in order to get introduced and to obtain the first insights in the process mining area.


2021 ◽  
Vol 8 (5) ◽  
pp. 89-106
Author(s):  
Ibrahim Alseadoon ◽  

Software maintenance and evolution support changes in the structure and behavior of existing software to change it as per the needs and demands of new requirements. The majority of the existing software systems lack features of mobile computing such as portability, context-awareness, connectivity, and high interactivity. The evolution of the existing software for mobile computing platforms can enable these systems to retain their core data and logic while acquiring new features that are compatible with mobile systems. The objectives of this research are to (i) systematically identify the motivations and challenges of software evolution for mobile computing, and (ii) develop and validate a process model that supports the evolution of existing software to a mobile computing platform. To conduct this research, an empirical software engineering approach has been adopted to investigate existing solutions (30 published studies from 1996 to 2019) and empirically derive a process model that supports software evolution for mobile computing. A case study-based approach is adopted to demonstrate the process-centric evolution of existing software as a mobile-enabled application. Case study-based demonstration highlights that the proposed process (i) supports an incremental evolution and (ii) allows user-decision support to guide the evolution process. Evaluation results highlight computation and energy efficiency along with enhanced usability of a mobile application when executed on resource-constrained mobile devices. The results of this research could help researchers and practitioners to rationalize motivations and challenges to utilize a process-based approach to evolve existing or aging software for mobile computing platforms. Future research is focused on providing patterns and tool support to automate and customize the evolution process.


2020 ◽  
Vol 35 (3) ◽  
pp. 155-168 ◽  
Author(s):  
Chaoping Li ◽  
Yuanjie Bao

PurposeThis study's purpose is to examine ethical leadership's effect on followers' positive work behaviors, as mediated by prosocial motivation and moderated by job autonomy.Design/methodology/approachTwo-wave survey data were collected from 200 Chinese employees working in various industries. A hierarchical regression and a bootstrapping test were used to test the hypotheses.FindingsEthical leadership is positively related to followers' positive work behaviors, and prosocial motivation partially mediates this relationship. Job autonomy moderates the relationship between ethical leadership and prosocial motivation, as well as the indirect effect of ethical leadership on positive work behaviors via prosocial motivation.Research limitations/implicationsThe findings' generalizability is limited because only Chinese employees were investigated and a snowball sampling method was used. Future research should utilize other sampling methods and explore other contexts to determine whether the results can be replicated.Practical implicationsOrganizations should provide employees with greater behavioral discretion to benefit from the positive effects of ethical leadership. They should use selection and job design tools to boost their employees' prosocial motivation.Originality/valueThe extant literature has largely applied the cognitive process approach to link ethical leadership and positive behaviors, treating ethical leadership as a risk-reducing or reciprocity-inducing factor. This study introduces a responsive process approach whereby prosocial motivation is established as a mediator between ethical leadership and positive work behaviors. Also, job autonomy is identified as a boundary condition of ethical leadership's effect.


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