scholarly journals Tourist Behaviour Analysis Based on Digital Pattern of Life—An Approach and Case Study

2020 ◽  
Vol 12 (10) ◽  
pp. 165
Author(s):  
Sergei Mikhailov ◽  
Alexey Kashevnik
Keyword(s):  
Tourism Industry ◽  
Behaviour Analysis ◽  
Existing Problems ◽  
Digital World ◽  
Ontological Approach ◽  
Digital Pattern ◽  
Tourism Service ◽  
Tourist Behaviour ◽  
Behaviour Models ◽  
Behaviour Changes

The tourism industry has been rapidly growing over the last years and IT technologies have had a great affect on tourists as well. Tourist behaviour analysis has been the subject of different research studies in recent years. This paper presents the digital pattern of life concept which simplifies the tourist behaviour models’ construction and usage. The digital pattern of life defines the general concepts of tourist behaviour, connects the tourist and the digital world and allows us to track behaviour changes over time. A literature review of the current state of the research in selected fields is performed for identifying the existing problems. The case studies of behaviour analysis based on classification, clustering and time series events behaviour models are shown. An ontological approach and artificial neural networks are used during behaviour model construction, training and evaluation. The gathered results can be used by smart tourism service developers and business stakeholders.

Digital pattern of life based tourist behaviour analysis system

2020 ◽  
Vol 5 ◽  
pp. 78-83
Author(s):  
S.A. Mikhailov ◽  
Keyword(s):  
Neural Networks ◽  
Tourism Industry ◽  
Data Sources ◽  
Tourist Behavior ◽  
Behaviour Analysis ◽  
Travel Experience ◽  
Digital Pattern ◽  
Analysis System ◽  
Tourist Behaviour ◽  
Tourism Services

The tourism industry has grown rapidly in recent years, and IT technology is also having a big impact on tourists. Tourism services, information generated by tourists and other sources can be used to build models of tourist behavior. These models can improve the travel experience in various ways. The author presents the system for analyzing tourist behavior based on the concept of a digital pattern of life. The system determines the tourist, possible data sources, ways of storing and presenting data, as well as tools for analyzing behavior. The author used artifi cial neural networks to analyze behavior from a dataset of tourist travels made with cars. One scenario of tourist behavior using artifi cial neural networks is presented. The collected results will be used for improving tourist services.

SOURCES OF FINANCING INNOVATIVE DEVELOPMENT OF THE TOURISM SECTOR

2020 ◽  
Vol 2 (3) ◽  
pp. 70-78
Author(s):  
Aziza Karimova ◽  
◽  
Shaxzoda Sobirova
Keyword(s):  
Tourism Industry ◽  
Innovative Development ◽  
Existing Problems ◽  
Tourism Sector

This article discusses the role of the tourism industry in the development of the country's economy and the problems associated with the sources of financing for this activity. There are also proposals, the introduction of which would contribute to the solution of existing problems.

scholarly journals Online Tourist Behaviour: An Evaluation of the Tourism Industry of India

2018 ◽  
Vol 13 (1) ◽  
pp. 19-28
Author(s):  
Bivek Dutta ◽  
Sajnani M
Keyword(s):  
Service Sector ◽  
Adult Population ◽  
Travel Behaviour ◽  
Tourism Industry ◽  
Review Of Literature ◽  
Customer Expectation ◽  
Internet Users ◽  
Tourist Behaviour ◽  
Key Aspects ◽  
Online Travel

A review of literature pertaining to online travel behaviour shows that most travel purchases in India are done online. In India, 68% of the population book flight tickets directly. India has an urban adult population of 240 million out of which 27% or 65 million go on holidays. India has 205 million internet users and 110 million Smartphone users. Online Travel bookings are expected to grow rapidly as India’s online travel penetration is expected to increase It is not only restricted to online product purchases. This paper is an attempt to discuss online tourist behaviour in the burgeoning Tourism Industry. The paper also looks into some key aspects such as the performance of the service sector, E-commerce and development of internet which are majorly responsible for developing customer expectation. It also throws light on online tourist behaviour and means of delivering a good experience to the tourists through an array of online services.

Innovation in Medical Tourism Service Marketing

2013 ◽  
pp. 49-66 ◽  
Author(s):  
Anita Medhekar ◽  
Ho Yin Wong ◽  
John Hall
Keyword(s):  
Healthcare Service ◽  
Medical Tourism ◽  
Relevant Literature ◽  
Service Marketing ◽  
Marketing Mix ◽  
Tourism Industry ◽  
Patient Privacy ◽  
Tourism Marketing ◽  
Tourism Destinations ◽  
Tourism Service

The aim of this chapter is to critically examine the latest development of medical tourism as an innovation in India. The existing theories and concepts in medical tourism are reviewed and synthesised in order to lay down a foundation for marketing managers to deploy marketing mix strategies to deliver values to the medical tourists. A secondary research method is adapted to gather relevant literature. This chapter not only provides a background introduction to the growing importance of the medical tourism industry to the Indian economy, but also makes major contributions: firstly, that global healthcare service marketing is quite different from marketing of other services and goods. Secondly, it proposes to examine the application of 8Ps of tourism marketing-mix along with another 6Ps, such as personalisation of healthcare, publication for patient, patient packaging, patient education, patient privacy, and patient medical and cultural sensitivities for effective marketing of the popular Indian wellness and medical tourism destinations, super-speciality hospitals, and complex diagnostic tests and surgeries to the world.

Augmented Reality Advertisements in Tourism Marketing

2015 ◽  
pp. 125-146
Author(s):  
Evrim Celtek
Keyword(s):  
Augmented Reality ◽  
Mobile Applications ◽  
Smart Phone ◽  
Tourism Industry ◽  
Smart Phones ◽  
Customer Engagement ◽  
Tourism Marketing ◽  
Digital World ◽  
History Of ◽  
Marketing Tool

The rapid growth in the use of smart phones and respective mobile applications has created new ways for the tourism industry to market the services to customers. The growing use of smart phones is driving the mobile applications market to be one of the fastest growing media outlets in the history of consumer technology. Augmented reality, or AR, has become one of the new advertising and marketing tool. Many brands use AR to attract customers and to increase customer engagement. AR allows smart phone and tablet computer users to point their phone or tablet cameras at certain objects—be they print advertisement or even coffee cups—that trigger a 3D video. Augmented reality gives businesses opportunity to unexpectedly integrate the digital world with the real world. This chapter presents the profile of AR applications and AR advertisements in the tourism industry.

Polar tourism regulation strategies: controlling visitors through codes of conduct and legislation

Polar Record ◽  
1997 ◽  
Vol 33 (184) ◽  
pp. 13-20 ◽  
Author(s):  
Margaret E. Johnston
Keyword(s):  
Codes Of Conduct ◽  
Specific Area ◽  
Tourism Industry ◽  
The Arctic ◽  
Polar Regions ◽  
Regulation Strategies ◽  
Area Of Concern ◽  
Tourist Behaviour ◽  
The Antarctic ◽  
Further Development

AbstractControlling visitor impacts in polar regions continues to be important in both the Antarctic and Arctic. Concerns relate to impacts on the physical environment, cultural heritage, and host communities or scientific bases, as well as a recognition that safety and liability are major issues for governments, commercial operators, and local populations. Strategies for controlling tourists include visitor and operator codes and formal legislation. This paper summarises several approaches to visitor regulation in polar regions in order to illustrate the ways in which concerns about tourist impacts are being addressed. Similar issues arise throughout the polar regions, although in some places a particular emphasis might indicate a specific area of concern for a community, region, nation, or segment of the tourism industry. While a comprehensive strategy might be appropriate in many respects in the Arctic, it is also important to acknowledge the significance of more specific concerns. This paper first describes regulation of tourist behaviour and considers general issues of strategy effectiveness. Then it examines the approaches to visitor regulation used in the Antarctic and on S valbard as examples that may be of use in the further development of strategies in the Arctic. The paper then discusses an evolving strategy for control in the Northwest Territories, Canada. This strategy differs from these other approaches in that it targets a specific segment of the visitor population: those undertaking adventure expeditions.

scholarly journals Service Quality in Tourism: A Systematic Literature Review and Keyword Network Analysis

2019 ◽  
Vol 11 (13) ◽  
pp. 3665 ◽  
Author(s):  
Park ◽  
Jeong
Keyword(s):  
Network Analysis ◽  
Literature Review ◽  
Service Quality ◽  
Systematic Literature Review ◽  
Quality Evaluation ◽  
Tourism Industry ◽  
Critical Issues ◽  
Service Quality Evaluation ◽  
Keyword Network ◽  
Tourism Service

The tourism industry has received increasing attention as it has become one of the fastest developing business sectors around the world. Service quality in tourism has come to be regarded as an important impetus for economic growth; however, the focus on tourism service quality has not yet been satisfactorily or comprehensively reviewed. Therefore, we conducted a systematic literature review combining bibliometric, citation network and keyword network analysis. We selected the top five tourism journals from the SCOPUS database and then collected papers according to their keywords. Our results revealed the critical issues, topics, and changes over time regarding research on tourism service quality. The critical issues included the important impact of service quality on tourist behavior and service quality evaluation, and topics comprised (1) tourist satisfaction, (2) sustainable issues in tourism, (3) value of service quality for customers, (4) restaurant service quality, (5) customers’ perceptions of tourism, (6) service quality evaluation in tourism, and (7) service quality’s influence on customer behavior. Furthermore, the keyword network analysis results revealed the most influential keywords.

scholarly journals Geography of Tourist Flows in the Republic of Mordovia

REGIONOLOGY ◽  
2021 ◽  
Vol 29 (4) ◽  
pp. 866-885
Author(s):  
Marina A. Zhulina ◽  
Vyacheslav M. Kitsis
Keyword(s):  
Tourism Industry ◽  
Managerial Decisions ◽  
Tourism Management ◽  
Tourism Sector ◽  
Tourist Flows ◽  
Effective Program ◽  
The Republic ◽  
Tourism Service ◽  
Effective Development ◽  
Tourist Flow

Introduction. The topic is of relevance due to the need to study tourist flows in terms of the geography of tourist trips in order to analyze and compare the directions of the flows. The problem is that the authorities responsible for tourism management in the region and tourism organizations do not always pay due attention to the geography of the tourist flow and to its optimization in terms of the interests of the region itself. At the same time, the identified trends can be taken into consideration in order to improve and increase the efficiency of the tourism industry in the region and when making managerial decisions in the tourism sector. Based on the results of the study conducted, the article characterizes the travel destinations of Mordovian tourists, reveals trends, and proposes measures to solve the identified problems. Materials and Methods. The materials on the development of tourism in the Republic of Mordovia published by the Territorial Body of the State Statistics Service in the Republic of Mordovia for the period from 2010 to 2019 were analyzed; data from the Digital Tourism service run by MegaFon mobile phone operator were also examined. The methods of mathematical statistics employed made it possible to calculate the changes in the relative and absolute indicators of the geography of the tourist flow in the republic over a ten-year period. To identify the geography of the regional tourist flow, the methods of analysis and generalization were used, which made it possible to identify the features of the internal and external tourist flows of people living in Mordovia. Results. An analysis of the dynamics and placement of inbound and outbound tourism has been carried out; the volume of the tourist flow has been considered; the features of the geography of the tourist flows have been considered; the problems that hinder the more effective development of tourism in the republic have been revealed. The measures aimed at improving the efficiency of tourism activities in the region have been proposed. Discussion and Conclusion. The study made it possible to identify the main trends in the geography of the tourist flows of residents of Mordovia, as well as the causes and features of the ongoing transformations. The results of the study can contribute to the elaboration of an effective program for the development of tourism in the republic, to the adoption of productive managerial decisions in the field of tourism in the region, and to optimization of the geography of the tourist flows.

scholarly journals Young tourists’ attitude towards domestic tourism: a study on Bangladesh

2018 ◽  
Vol 16 (3) ◽  
pp. 117-129
Author(s):  
Mahbub Parvez ◽  
Md. Jahid Bin Kashem
Keyword(s):  
Leisure Time ◽  
Main Product ◽  
Service Providers ◽  
Tourism Industry ◽  
Survey Questionnaire ◽  
Standardized Measures ◽  
Tourist Destinations ◽  
Travel Experience ◽  
Domestic Tourism ◽  
Tourism Service

Bangladesh is a country with numerous natural attractions, which is the main product of tourism. Currently, the domestic tourism is increasing in Bangladesh rapidly, in which young tourists are the main contributors, as they have high interest and leisure time in exploring tourist destinations. Therefore, it has raised questions on the worthiness of carrying out a study about the attitude, travelling pattern, and the satisfaction level among the young Bangladeshis toward domestic tourism to analyze their contribution to Bangladeshi tourism industry. This study employed a survey questionnaire to collect data, which was adapted from standardized measures. A total of 571 respondents who has been randomly selected from Dhaka, the capital of Bangladesh, was involved in the study. The completed questionnaires were analyzed to measure the variables of the study and test the assumptions to achieve the objectives of the study. This study found that the travelling pattern and tour planning of the young tourists vary with regard to their occupation. In addition, the results of the study also portrayed their preferred destinations and activities in the tourist areas and their positive opinion regarding their travel experience. This study provides information to the policymakers, tourism service providers and researchers to satisfy their needs and foster the domestic tourism in Bangladesh.

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