scholarly journals The Service Strategy and Influencing Factors of Online Recycling of Used Mobile Phones

Mathematics ◽  
2021 ◽  
Vol 9 (21) ◽  
pp. 2690
Author(s):  
Liang Shen ◽  
Runjie Fan ◽  
Zhaoqing Yu ◽  
Yuyan Wang

Currently, many online platforms participate in the recycling of waste products, and the online recycling of used mobile phones is especially popular. We explore the service strategy for and the factors influencing customers’ willingness of online recycling (CWOR) of used mobile phones. We develop a game model of a reverse supply chain comprising a mobile phone manufacturer (MPM) and an online recycling platform (ORP) to analytically examine the influencing factors of CWOR. We show that the MPM’s profit is mainly affected by CWOR and the ORP’s offered recycling service. The impacts of customers’ preferences of the recycling price and recycling service on the MPM’s profit depend on the service cost coefficient. The ORP’s profit is independent of its service cost and customers’ preference of the recycling service. However, the impact of the recycling commission is restricted by customers’ preference of the recycling price. We also use structural equation modelling to empirically show that recycling service and environmental consciousness positively affect CWOR, and environmental protection publicity enhances environmental consciousness. In addition, customers’ age and income moderate the recycling service–CWOR link. Our findings reveal that improving the recycling service can directly and indirectly promote the recycling of used mobile phones. These findings provide guidance to the government and businesses related to used mobile phone recycling.

2020 ◽  
Vol 12 (9) ◽  
pp. 3921
Author(s):  
Qingbin Yuan ◽  
Yifan Gu ◽  
Yufeng Wu ◽  
Xinnan Zhao ◽  
Yu Gong

The aim of this study is to investigate the decision-making mechanism of reusable mobile phone trading behaviors by using the extended theory of planned behavior. In this study, based on the survey data of 964 residents in Beijing, China and structural equation modeling method, the main factors that affect consumers’ reusable mobile phone trading behavior and their degree of influence were analyzed, followed by discussion on decision-making mechanisms. The findings show that consumers’ behavioral selection has been significantly related to four intrinsic subjective factors and fifteen external objective factors, and the combined effect of the latter ones is nearly triple of that of the former ones. Moreover, the observed variables of environmental awareness, information leakage sensitivity, trading convenience and consumer trading returns are the four most significant factors. The impact of active trading behavior is not significant. However, this may be because that there were no great trading rewards, lack of trading awareness and regulations. Finally, the study put forward relevant policy recommendations for improving the comprehensive management of recycling reusable mobile phones, and provides a theoretical reference for improving the recycling rate of reusable mobile phones.


Author(s):  
Huyen Thi Nguyen ◽  
Ngoc Minh Nguyen

The purpose of this study is to examine the effect of prestige sensitivity on mobile phone customer’s price acceptance in Vietnam and the mediating role of product knowledge and price mavenism on this relationship. We used the convenience sampling method for data collection via questionnaires with a sample of 605 consumers who purchased mobile phones. The collected data was analysed by applying a structural equation modelling method. The result indicates that prestige sensitivity has both direct and indirect effects on price acceptance via product knowledge and price mavenism. The findings suggest that prestige sensitivity can be used as a market segmentation criterion for mobile phones when making price decisions and providing customers with adequate information could improve price acceptance.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sheng-Fang Chou ◽  
Chih-Hsing Sam Liu ◽  
Jun-You Lin

PurposeThe purpose of this study is to illustrate the different systems controlling coronavirus disease 2019 (COVID-19) and curbing the impact of the virus on the hospitality economy. The author’s clarified the critical attributes of the government, organization management system and consumer behaviour using mediation-moderation models and demonstrated how those critical attributes influenced customer consumption intention during COVID-19 in Taiwan.Design/methodology/approachDue to the impact of the COVID-19 pandemic, this research is mainly distributed through online questionnaires through Facebook and other social media channels to recruit volunteers. Second, the pre-test survey used 100 questionnaires collected from juniors and seniors from a university in northern Taiwan to make predictions. Third, this study also conducted a questionnaire validity analysis, which identified 9 criteria and 34 items. Fourth, the questionnaire collected samples for a total of three months. Structural equation modelling was used to test the hypotheses in a sample of 1,098 consumers in Taiwan.FindingsThis study considers government, enterprise and consumer levels and conducts relevant factor analysis from consumers’ perspectives to understand the changes in consumer behaviour under COVID-19 influence. Regarding mediation, this study finds that information and communication mediate the relationships between crisis management and COVID-19 impact. Regarding moderation, this study exposes the critical moderating part of human resources, that hygiene and safety strengthen the relationships between COVID-19 impact and attitude towards life and that perceived anxiety strengthens the relationship between attitude towards life and consumption intention.Practical implicationsDuring COVID-19, restaurants should cooperate with the government to reduce the risk of community infection. Therefore, the government also needs to cooperate with restaurant companies to enhance the industrial economy, actively communicate with consumers and provide correct and sufficient information. At the same time, restaurant enterprises also need to have sufficient human resource arrangements, hygiene and safety planning to eliminate consumers’ doubts.Originality/valueThese findings indicate that consumers’ consumption intention to eat out is affected by the COVID-19 impact and attitude towards life. This research also confirms that perceived anxiety has a mediating effect on the relationship between consumer attitudes towards life and consumption intentions. To improve the restaurant economic process, they should consider solutions to reduce consumers’ perception of the COVID-19 impact and fear of eating out.


Author(s):  
Kashifa Yasmin ◽  
Prof. Dr. Najib Ahmad Marzuki

<p><em>Shortage of the nurses is an important issue in the developing and developed countries. The aim of this paper is to determine the impact of organizational commitment on intention to quit among psychiatric nurses. Based on the model of casual turnover this study assessed the direct effect of organizational commitment on nurse’s intention to quit. The cross sectional data was collected from three hundred five nurses of psychiatric hospitals in Punjab, Pakistan. Structural equation modeling was applied to achieve the objectives. The results revealed that affective commitment and normative commitment have significant impact while continuous commitment has not significant effect on nurse’s intention to quit.  So, the commitment of nurse to hospital goals, missions, and values is not enough to predict her intention to quit from job in the hospital. This study recommends that, the government and policy makers should look beyond forces in their internal and external environment, when considering how to reduce employee’s turnover intentions. This study recommends that future researchers should examine the impact of work environment on intention to quit though burnout as a unit variable. This study contributes socially and economically.</em></p><p><em> </em></p>


2020 ◽  
Author(s):  
Andala Rama Putra Barusman ◽  
Evelin Putri Rulian ◽  
Susanto Susanto

Taking a case study of tourism as hospitality industry in Lampung Province in Indonesia, we analyze the antecedent of customer satisfaction and its impact on customer retention. Using Structural Equation Model (SEM), we find that customer relationship management has a significant impact on service quality, customer satisfaction and customer retention. Moreover, the impact of service quality on customer satisfaction and the one of customer satisfaction on customer retention are also significant. Relying on the findings, we recommend some strategies for the government of Lampung Province, e.g. training local people to behave more friendly in welcoming domestic or international tourists, fixing all lodging facilities, creating more souvenirs with Lampung’s ornaments and developing management system adopting global changes in technology, communication and trend.


Author(s):  
Kalogeraki Stefania ◽  
Papadaki Marina

The mobile phone has become an indispensable mean of communication in the world today, and for teenagers specifically has become de rigueur in everyday life. The eagerness of teenagers to embrace mobile devices can be associated with such devices' instrumental as well as social and expressive functions. However, these functions are intertwined with critical impacts on the interaction between teenagers and parental/peer groups. On the one hand, the mobile phone acts as a symbolic “umbilical cord” that provides a permanent channel of communication, intensifying parental surveillance. On the other hand, it creates a greater space for interaction with peers beyond parental monitoring and control. This article summarizes current research and presents an empirical example of the impact of teenagers' mobile phone communication on the dynamics of parental and peer group interactions during their socialization and emancipation from the familial sphere.


Author(s):  
Rudi Bekkers ◽  
Joel West

The impact of patents and patent royalties are a major concern of standards setting organisations. Here we examine the patents filed in the UMTS 3rd generation mobile phone standard, governed by the ETSI IPR policy in response to patent issues faced during the earlier GSM standardization. We contrast firm strategies and policy effectiveness between the GSM and UTMS efforts, and review the potential impact of potential changes to the ETSI IPR policy.


Author(s):  
Renatus Mushi ◽  
Said Jafari

Voluntariness in technology adoption and use is vital in promoting technology diffusion and use in organisations. Various technology adoption models have been proposed to explain the adoption of technologies in different settings, such as organizational and individual, as well as in the voluntary and mandatory contexts. Recently, uptake of mobile phones in achieving organisational targets has been increased in developing countries and Tanzania in particular. This is due to the notable improvements in both hardware performance and sophistications. In organisation context, not all users are willing to use technology as required. In such circumstances, they are mandated to use it in order to fulfil their working duties. This leads to poor uptake of technology and results to unclear understanding regarding to their attitudes towards using it. While some studies have discussed the impact of voluntariness in using traditional desktop computer systems and thin client computing, mobile phone technology has not received the deserved attention. Discussing voluntariness in using mobile phone technology in organisations in relation to other technologies is essential especially due to its usage in both working and private purposes. This paper describes the voluntary aspects of using mobile phones in performing activities of the firms in Tanzania and compares it with desktop and thin client technologies. Also, it proposes possible ways of handling such situation in order to improve its use. Among others, the paper has analysed mandotoriness on usage of mobile technology. Further, it highlights key areas which should be addressed in order to improve the usage of mobiletechnology in organisations and eventually cover the gap caused by such mandatory situations.


2016 ◽  
Vol 7 (2) ◽  
pp. 264 ◽  
Author(s):  
George Mathew Nalliveettil ◽  
Talal Hail Khaled Alenazi

Researchers across the world are examining the educational value and effectiveness of integrating the latest electronic gadgets with teaching-learning activities in the classroom. In spite of the availability of latest electronic gadgets like iPods, tablets, and smartwatches, researchers are more interested in the educational value of the mobile phones for the teaching-learning of English. In a technologically advanced country like Saudi Arabia, the third and fourth generation (3G, 4G) mobile devices are available at affordable prices, and people of all streams find it necessary to own a mobile phone for connecting with their friends and relatives.  Moreover, it has become a common trend among undergraduates to carry a mobile phone to the classroom as well. The present study examines the impact of mobile phones on students’ English language learning.  A field study was conducted on fifty-two undergraduate male students majoring in English language and literature at Aljouf University, Saudi Arabia.  The methodology of data collection included a self-report for students and a teacher questionnaire.   Findings of the study are significant for EFL teachers and researchers for introducing innovative methods and resourceful materials for the English classroom.


2020 ◽  
Vol 116 (2) ◽  
pp. 68-74
Author(s):  
Daria Fedorchenko ◽  
Vyacheslav Didkovsky

Background: The main purpose of study was to assess the impact of using mobile phones among young Ukrainians (age 17-25) on auditory system. We conducted a study using anonymous questionnaires and with using a method of objective audiometry (otoacoustic emission). Finally, we compared our results with results of studies which were conducted in Sweden and Finland. Those studies were first among all the others with assessment of association between amount of mobile phone use and frequency of headache, tinnitus or hearing loss at 4-year follow-up. Methods: The participants were chosen among volunteers (n=251). All of them received anonymous questionnaires. We made stratified sample by age, sex, type of phone used, duration of phone calls, using of headphones during calls, symptoms appearing after using cell phone (headache, tinnitus, hearing loss). Results: The age of respondents was 17-25 years (32,3% - 22 years, 13,1% - 19 years, 12,4% - 20 years, 10,8% - 23 years., 8,4% - 21 years., 8% - 18 years, 7,6% - 17 years, 2,8% - 24р., 2,8% - 25 years). Due to this data the median age of participants was 22 years. Sex: female – 74.3%, male – 25.7%. Most of participants were using mobile phones (99.2%). 51.8% of respondents were always using headphones during phone calls, 8.8% - never used headphones during phone calls, 39,4% - were rarely using headphones during phone calls.  We assess the association between mobile phone use and appearing symptoms after phone calls. 3.6% of respondents reported a headache after phone calls, 96.4% were free of this symptom after phone calls. 58.2% reported headache at least once a week, 41.8% - were free of this symptom. 42.2% of respondents reported tinnitus: 1.6% reported tinnitus every day, 4.8% once in 2-3 days, 35.9% reported this symptom rarely (less than once a week). 57.8% of respondents were free of tinnitus. 21.5% of respondents reported hearing loss, 78.5% were free of hearing loss. Most of respondents associate headache with fatigue, sleep deprivation, stress, weather change, sleep disorders, arterial hypertension, hunger, frequent phone calls. Respondents who complained of hearing loss were offered to pass objective audiometry (optoacoustic emission).6 respondents took part in this examination. In 85 ears of respondents (71%) who complained of hearing loss it occurs on 8000 Hz. In 95 ears of respondents (79%) who complained of hearing loss it occurs on 5714 Hz. Pearson correlation coefficient between our results and results of Northern Europe studies was 0.935, suggesting a strong linear association.


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