scholarly journals Identification of Usability Issues of Interactive Technologies in Cultural Heritage through Heuristic Evaluations and Usability Surveys

2021 ◽  
Vol 5 (12) ◽  
pp. 75
Author(s):  
Duyen Lam ◽  
Thuong Hoang ◽  
Atul Sajjanhar
Keyword(s):  
Cultural Heritage ◽  
Service Providers ◽  
System Development ◽  
Interactive Technology ◽  
Two Phase ◽  
Developed Country ◽  
Interactive Technologies ◽  
Usability Problems ◽  
Principal Aspect ◽  
Interactive Service

Usability is a principal aspect of the system development process to improve and augment system facilities and meet users’ needs and necessities in all domains. It is no exception for cultural heritage. Usability problems of the interactive technology practice in cultural heritage museums should be recognized thoroughly from the viewpoints of experts and users. This paper reports on a two-phase empirical study to identify the usability problems in audio guides and websites of cultural heritage museums in Vietnam, as a developing country, and Australia, as a developed country. In phase one, five-user experience experts identified usability problems using the set of usability heuristics, and proposed suggestions to mitigate these issues. Ten usability heuristics identified a total of 176 problems for audio guides and websites. In phase two, we conducted field usability surveys to collect the real users’ opinions to detect the usability issues and examine the negative-ranked usability. The outstanding issues for audio guides and websites were pointed out. Identification of relevant usability issues and users’ and experts’ suggestions for these technologies should be given immediate attention to helping organizations and interactive service providers improve technologies’ adoptions. The paper’s findings are reliable inputs for our future study about the preeminent UX framework for interactive technology in the CH domain.

scholarly journals Is Architecture Connected with Intangible Cultural Heritage? Reflections from Architectural Digital Documentation and Interactive Application Design in Three Aegean Islands

Heritage ◽  
2021 ◽  
Vol 4 (2) ◽  
pp. 664-689
Author(s):  
Pavlos Chatzigrigoriou ◽  
Vasiliki Nikolakopoulou ◽  
Theodoros Vakkas ◽  
Spyros Vosinakis ◽  
Panayiotis Koutsabasis
Keyword(s):  
Cultural Heritage ◽  
Intangible Cultural Heritage ◽  
Tourist Industry ◽  
Interactive Technologies ◽  
Aegean Islands ◽  
Research Findings ◽  
Digital Documentation ◽  
Early Design Stages ◽  
Interactive Application ◽  
Areas Of Interest

The research project “Mouseion Topos” (in English: “Museums Place”), focusing on traditional local settlements situated at three Aegean islands, aims to contribute to the promotion of their physiognomy and intangible cultural heritage by connecting regional museums with each settlement. The present article, part of the project’s initial phase, via the application of the HERMeS methodology (version 1 and 2) and the development of the associate digital documentation tools, identifies and records the architectural and urban elements influenced by each settlement’s intangible cultural heritage as listed by UNESCO and presented by their corresponding museums. The research findings revealed connections between the museums’ content and the documented tangible heritage based on the formulated conceptual and heatmaps, which can be used at the early design stages of the current project’s interactive applications, especially in mobile tours. Finally, the research findings verify that despite the limitations and issues for further research, the introduced HERMeS methodology and digital tools are reliable and contribute to the respective field’s theory. The paper also provides beneficial deliberation on digital architectural heritage documentation methods and interactive technologies, highlighting points and areas of interest that the tourist industry, technology designers, museum curators, and architects can employ.

scholarly journals Factors Affecting the Initial Engagement of Older Adults in the Use of Interactive Technology

2021 ◽  
Vol 18 (6) ◽  
pp. 2847
Author(s):  
Lina Lee ◽  
Mary Lou Maher
Keyword(s):  
Older Adults ◽  
Interactive Technology ◽  
Key Factors ◽  
Group Discussions ◽  
Interactive Technologies ◽  
Factors Affecting ◽  
Diary Studies ◽  
User Focus ◽  
Depth Interviews

Smart environments and the use of interactive technology has the potential to improve the quality of life for the senior community as well as to support the connections among the senior community and the world outside their community. In addition to the increasing number of studies in the field of aging and technologies, research is needed to understand the practical issues of user focus, adoption, and engagement for older adults to accept interactive technologies in their lives. In this study, we use two commercial technological interventions (uDraw and GrandPad) to understand technology-related perceptions and behaviors of older adults. We present five case studies that emerge from empirical observations of initial engagement with technology through research methods such as focus group discussions, in-depth interviews, observations, and diary studies. The contributions of this study are identification of the key factors that influence the initial engagement with interactive technology for older adults.

Understanding Interactive Technology in Organizational Settings

2015 ◽  
pp. 944-952
Author(s):  
Daniela Andrei ◽  
Alina Fleştea ◽  
Adriana Guran ◽  
Mircea Miclea
Keyword(s):  
User Experience ◽  
Technology Use ◽  
Work Motivation ◽  
Well Being ◽  
Interactive Technology ◽  
Contextual Variables ◽  
Interactive Technologies ◽  
Organizational Settings ◽  
Holistic Approaches ◽  
The Way

Despite the growing interest in holistic approaches capable to go beyond utilitarian perspectives in understanding users' relationship with interactive technology, user experience remains largely ignored in organizational settings (Bargas-Avila & Hornbæk, 2011). Traditionally, technology use in organizations was seen as almost completely externally motivated by the need to perform certain tasks. But this is bound to change as complex interactive technologies are increasingly used by organizations and as research indicating the importance of work motivation for employees performance and well-being (Gagné & Deci, 2005) is starting to be considered in the field of interactive technology interaction (Harbich & Hassenzahl, 2008). As a result, this paper addresses the opportunities of applying a user experience approach in organizational settings by providing an overview of the existing research and insights into how important individual and contextual variables might be considered in order to better understand the way desired technology-related outcomes can be facilitated.

Parental Mediation of Adolescent Technology Use

2018 ◽  
pp. 7097-7105
Author(s):  
J. Mitchell Vaterlaus
Keyword(s):  
Social Media ◽  
Social Relationships ◽  
Technology Use ◽  
Cell Phones ◽  
Parental Mediation ◽  
Interactive Technology ◽  
Interactive Technologies ◽  
Potential Barriers ◽  
Parental Concerns ◽  
Adolescent Perceptions

Adolescents are major consumers of interactive technologies (e.g., cell phones, social media). They are motivated to use these technologies to maintain their social relationships in a convenient and private way. The private nature and ease of connectivity afforded by interactive technology has resulted in various parental concerns (e.g., victimization, content) about adolescent technology use. To mitigate these parental concerns, some parents have begun to implement parental mediation strategies. Research has primarily focused on describing the different parental mediation techniques parents implement, parent and adolescent perceptions of parental mediation, and potential barriers to the implementation of parental mediation.

Early Capacity Testing of an Enterprise Service Bus

2013 ◽  
pp. 288-305
Author(s):  
Ken Ueno ◽  
Michiaki Tatsubori
Keyword(s):  
Performance Evaluation ◽  
Capacity Planning ◽  
Service Oriented Architecture ◽  
Service Providers ◽  
System Development ◽  
Resource Assessment ◽  
Enterprise Service Bus ◽  
Hardware Resource ◽  
And Performance ◽  
Set Up

An enterprise service-oriented architecture is typically done with a messaging infrastructure called an Enterprise Service Bus (ESB). An ESB is a bus which delivers messages from service requesters to service providers. Since it sits between the service requesters and providers, it is not appropriate to use any of the existing capacity planning methodologies for servers, such as modeling, to estimate the capacity of an ESB. There are programs that run on an ESB called mediation modules. Their functionalities vary and depend on how people use the ESB. This creates difficulties for capacity planning and performance evaluation. This article proposes a capacity planning methodology and performance evaluation techniques for ESBs, to be used in the early stages of the system development life cycle. The authors actually run the ESB on a real machine while providing a pseudo-environment around it. In order to simplify setting up the environment we provide ultra-light service requestors and service providers for the ESB under test. They show that the proposed mock environment can be set up with practical hardware resources available at the time of hardware resource assessment. Our experimental results showed that the testing results with our mock environment correspond well with the results in the real environment.

Pragmatic-Driven Approach for Service-Oriented Analysis and Design

2011 ◽  
pp. 97-128 ◽  
Author(s):  
Remigijus Gustas
Keyword(s):  
Business Processes ◽  
System Analysis ◽  
Service Providers ◽  
System Development ◽  
Traditional System ◽  
Analysis And Design ◽  
Service Oriented ◽  
System Development Methodologies ◽  
Service State ◽  
Pragmatic Aspects

This chapter presents a pragmatic-driven approach for service-oriented information system analysis and design. Its uniqueness is in exploiting a design foundation for graphical description of the semantic and pragmatic aspects of business processes that is based on the service-oriented principles. Services are viewed as dynamic subsystems. Their outputs depend not only on inputs, but on a service state as well. Intentions of business process experts are represented in terms of a set of pragmatic dependencies, which are driving the overall system engineering process. It is demonstrated how pragmatic aspects are mapped to conceptual representations, which define the semantics of business design. In contrast to the traditional system development methodologies, the main difference of the service-oriented approach is that it integrates the static and dynamic aspects into one type of diagram. Semantics of computation independent models are expressed by graphical specifications of interactions between service providers and service consumers. Semantic integrity control between static and dynamic dependencies of business processes is a one of the major benefits of service-oriented analysis and design process. It is driven by pragmatic descriptions, which are defined in terms of goals, problems and opportunities.

scholarly journals A Conceptual Model of Folktale Classification as a Visual Guide to a Malaysian Folktale Classification System Development

2018 ◽  
Vol 150 ◽  
pp. 05080
Author(s):  
Harryizman Harun ◽  
Zulikha Jamaludin
Keyword(s):  
Cultural Heritage ◽  
Conceptual Model ◽  
Classification System ◽  
System Development ◽  
Classification Method ◽  
Pictorial Representation ◽  
Intangible Cultural Heritage ◽  
Representation Method ◽  
Comprehensive Classification

In a study to systematically preserve the Malaysian folktales as one of Malaysia’s intangible cultural heritage, a Malaysian Folktale Classification System (MFCS) is proposed to be developed as encouraged by UNESCO. Such a classification system is currently absent in Malaysia. In order to develop a comprehensive classification system, three folktale units are integrated and utilized: function, motif, and type. The use of the three folktale units ensures that the MFCS covers two important facets of folktale: structure and content. The integration of the classification system warrants a complicated classification process. Therefore, a conceptual model, which is central to this article, is constructed as a visual guide to assist the classification process. It illustrates a flow of analysis and all components required to classify namely the three folktale units and their guiding factors, and a primary classification method. A pictorial representation method is utilized to construct the conceptual model. With the conceptual model constructed, it is expected that the analysis of the Malaysian folktales toward the development of the MFCS becomes apparent and guided.

scholarly journals Beyond landscape designation

2015 ◽  
Vol 26 (2) ◽  
pp. 172-194 ◽  
Author(s):  
Richard Clarke
Keyword(s):  
Cultural Heritage ◽  
Third Sector ◽  
Formal System ◽  
Developed Country ◽  
Local Initiative ◽  
Content Type ◽  
Landscape Governance ◽  
Intensive Farming ◽  
The Uk ◽  
Practical Implications

Purpose – In Europe, as in other developed regions of the world, formal protected areas (PA) are, almost by definition, conservation islands within a wider landscape of intensive farming, towns, industry and transport links. The recognised need for “more, bigger, better and joined” implies the need for complementary approaches. The purpose of this paper is to examine some innovative funding and delivery mechanisms in the UK and their strengths – and weaknesses – compared to the formal system of PA. Design/methodology/approach – Building on recent research undertaken for the UK Heritage Lottery Fund (HLF) the HLF landscape partnership (LP) programme is described and related to other area-based approaches including the Wildlife Trust’s Living Landscapes, the Futurescapes programme of the Royal Society for the Protection of Birds and the UK government’s Nature Improvement Areas (NIA). Findings – LPs represent an increasingly important vehicle for securing conservation of the natural and cultural heritage alongside the formal system of designated PA. Their reliance upon local initiative, community engagement and multi-agency participation presents significant advantages. The strength of the LP approach is that it is “bottom up” and in some ways opportunistic. Practical implications – Non-tax funding of innovative approaches to landscape governance presents significant opportunity for natural and cultural heritage conservation, particularly in their capacity to mobilise local enthusiasm and support. However, it fits also with neo-liberal approaches which seek to transfer to the “third sector” responsibilities previously the province of local and national government. Originality/value – This paper is one of a very limited number of studies of developed-country LPs. It widens the concept of “PA” beyond formal IUCN categories and indicates the potential for innovations in funding and governance.

The concept of movable heritage cartographic presentation on the interactive map

2012 ◽  
Vol 61 (2) ◽  
pp. 91-104 ◽  
Author(s):  
Albina Mościcka
Keyword(s):  
Cultural Heritage ◽  
Traditional Methods ◽  
Interactive Technologies ◽  
Original Solution ◽  
Spatial Reference ◽  
Different Types ◽  
Historical Objects ◽  
Interactive Map ◽  
Geographical Space ◽  
The Way

Abstract This paper presents the proposition of cartographic presentation of the movable cultural heritage on interactive map. The original solution on how to link movable monuments with geographical space as well as the different types of spatial reference were described. The text shows both: the way of presentation of single movable monuments and collections of historical objects. The proposed solutions were based on the assumption that the number of heritage resources shown on the map is huge and, what is more, they can keep growing. So, the proposed solution must be able to apply for a resource of indeterminate size. For the presentation of the movable heritage the traditional methods of cartographic presentation, as well as interactive technologies were applied.

scholarly journals Are We There Yet? Human Factors Knowledge and Health Information Technology – the Challenges of Implementation and Impact

2017 ◽  
Vol 26 (01) ◽  
pp. 84-91 ◽  
Author(s):  
P. Turner ◽  
A. Kushniruk ◽  
C. Nohr
Keyword(s):  
Information Technology ◽  
Human Factors ◽  
Health Information Technology ◽  
Health Information ◽  
System Development ◽  
Evidence Base ◽  
Unintended Consequences ◽  
Active Involvement ◽  
Usability Problems ◽  
Development Life Cycle

Summary Objective: To review the developments in human factors (HF) research on the challenges of health information technology (HIT) implementation and impact given the continuing incidence of usability problems and unintended consequences from HIT development and use. Methods: A search of PubMed/Medline and Web of Science® identified HF research published in 2015 and 2016. Electronic health records (EHRs) and patient-centred HIT emerged as significant foci of recent HF research. The authors selected prominent papers highlighting ongoing HF and usability challenges in these areas. This selective rather than systematic review of recent HF research highlights these key challenges and reflects on their implications on the future impact of HF research on HIT. Results: Research provides evidence of continued poor design, implementation, and usability of HIT, as well as technology-induced errors and unintended consequences. The paper highlights support for: (i) strengthening the evidence base on the benefits of HF approaches; (ii) improving knowledge translation in the implementation of HF approaches during HIT design, implementation, and evaluation; (iii) increasing transparency, governance, and enforcement of HF best practices at all stages of the HIT system development life cycle. Discussion and Conclusion: HF and usability approaches are yet to become embedded as integral components of HIT development, implementation, and impact assessment. As HIT becomes ever-more pervasive including with patients as end-users, there is a need to expand our conceptualisation of the problems to be addressed and the suite of tactics and strategies to be used to calibrate our pro-active involvement in its improvement.

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