scholarly journals The Good, the Bad, and the Ugly: Food Packaging and Consumers

2021 ◽  
Vol 13 (22) ◽  
pp. 12409
Author(s):  
Sophie Langley ◽  
Nhat Tram Phan-Le ◽  
Linda Brennan ◽  
Lukas Parker ◽  
Michaela Jackson ◽  
...  

Food waste is a significant environmental, economic, and social issue. In many cases, packaging protects food and prolongs its shelf life, reducing the overall environmental impact by reducing food waste. This research focuses on consumer perceptions of the role of packaging and on-pack labelling in reducing household food waste. The following research questions provided the framework for the study: (1) could packaging play a role in decreasing food waste; (2) what are labelling and packaging designs’ impacts on consumer decision-making about food waste? This research draws on two qualitative studies. Study One focuses on journey mapping—following food waste throughout the consumer’s engagement with food ‘journey’ from planning to disposal. Study Two comprises a series of in-depth interviews in consumers’ homes focusing on how consumers engage with food packaging and food waste. Results indicate that there are at least two streams of consumer perceptions to consider when determining the relationship between food packaging and reducing food waste: the first is how practically useful packaging is for consumer needs; the second is consumers’ perceptions about food packaging itself. There are tensions and trade-offs between these two sets of considerations. The results of the studies show consumers are unlikely to consider food packaging or reducing food waste as a primary motivation in their food purchasing decisions. The studies also show reducing packaging, including plastic packaging, is seen as more important than reducing food waste. Our results also highlight important elements to consider when designing food packaging. These results suggest that a fundamental review is needed for many aspects of packaging and storage information and that this review should account for consumers’ information needs at different points: purchase, storage, during consumption, and between instances of consumption. Furthermore, our results suggest packaging designs that provide clear information and instructions for consumers to reduce food waste are needed.

2021 ◽  
Vol 16 (4) ◽  
pp. 638-669
Author(s):  
Miriam Alzate ◽  
Marta Arce-Urriza ◽  
Javier Cebollada

When studying the impact of online reviews on product sales, previous scholars have usually assumed that every review for a product has the same probability of being viewed by consumers. However, decision-making and information processing theories underline that the accessibility of information plays a role in consumer decision-making. We incorporate the notion of review visibility to study the relationship between online reviews and product sales, which is proxied by sales rank information, studying three different cases: (1) when every online review is assumed to have the same probability of being viewed; (2) when we assume that consumers sort online reviews by the most helpful mechanism; and (3) when we assume that consumers sort online reviews by the most recent mechanism. Review non-textual and textual variables are analyzed. The empirical analysis is conducted using a panel of 119 cosmetic products over a period of nine weeks. Using the system generalized method of moments (system GMM) method for dynamic models of panel data, our findings reveal that review variables influence product sales, but the magnitude, and even the direction of the effect, vary amongst visibility cases. Overall, the characteristics of the most helpful reviews have a higher impact on sales.


Author(s):  
Khalid Abdulkareem Al-Enezi ◽  
Imad Fakhri Taha Al Shaikhli ◽  
Sufyan Salim Mahmood AlDabbagh

<span>This research aims to measure the role of social networks in influencing purchasing decisions among consumers in Kuwait; the research used the quantitative methods, and analytical the technique to get the results, and the research developed a measure to study the relationship between the variables to the study and selection of a sample of consumers of (100). The results indicated that the social networking variables (exchange of information, evaluation of product) possess influence on purchasing decisions. Furthermore, the results indicate that majority of respondents do their digital scanning more often before intend to go to the store. The unexpected results came from the question “traditional advertising (TV, Newspaper, Magazine, Billboards) are more effective than the social networking; 23% agreed, 36% said no, and 41% said sometimes. In light of these findings, the study made a series of recommendations; the most important are; The executives and sales representatives need to understand the benefits offered by social networks, and understand the advantages and functions and tools of social communication, and knowing how to apply them effectively and efficiently, and then use the appropriate social networking tool.</span>


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ing Grace Phang ◽  
Bamini K.P.D. Balakrishnan ◽  
Hiram Ting

Purpose The COVID-19 pandemic took the world by surprise in early 2020. The preventive measures imposed by many countries limited human movement, causing uncertainty and disrupting consumption patterns and consumer decision-making. This study aims to explore consumers’ panic buying (PB) and compulsive buying (CB) as outcomes of the intolerance of uncertainty (IU). The moderating role of sustainable consumption behaviours (SCBs) (e.g. quality of life [QOL], concern for future generation and concern for environmental well-being) were also tested to raise awareness of responsible and mindful consumption amongst the society and business stakeholders. Design/methodology/approach To empirically examine the grocery shopping behaviours of Malaysian consumers during COVID-19, a total of 286 valid grocery consumer survey responses based on a purposive sampling were collected and analysed during the movement control order period between March and July 2020. Findings The findings confirmed the statistically significant impact of IU on both PB and CB and the impact of PB on CB behaviour. Amongst the three SCBs tested, only QOL significantly moderated the relationship between the IU and PB. Originality/value To the best of the authors’ knowledge, this is the first study to construct a framework of consumers’ PB and CB during the pandemic, building upon the stimulus-organism-response model and the concepts of IU and SCB. This study further serves as the pioneering study on the moderating role of SCB in consumer behaviour research in the pandemic context, whereby consumers’ QOL significantly moderates the relationship between their IU and PB. This study has also drawn specific implications for grocery retailers and government agencies for retail and policy planning to promote positive social transformation in consumer buying behaviours during a pandemic or crisis.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jung-Hwan Kim ◽  
Minjeong Kim ◽  
Jungmin Yoo ◽  
Minjung Park

PurposeThe purpose of the study is to investigate how mental imagery evoked from sensory in-store experience influences consumer anticipatory emotion, perceived ownership and decision satisfaction which eventually impact positive consumer responses such as behavioural intent. In this study, gender difference is proposed as a moderator to completely understand the role of mental imagery in the in-store decision-making process.Design/methodology/approachUsing a market research agency in South Korea, an online survey was employed to collect data. A total of 455 useable respondents (men = 224 and women = 231) largely living in the two most populous provinces in South Korea (i.e. Seoul and Gyeonggi provinces) completed the survey. A number of path analyses were conducted to test hypotheses.FindingsThe results of the study showed that mental imagery evoked from sensory product experience played a critical part in facilitating the consumer decision-making process by influencing anticipatory emotion and perceived ownership. The relationship among anticipatory emotion, perceived ownership, decision satisfaction and behavioural intent was significant except for the relationship between perceived ownership and behavioural intent. This study further indicated that the way mental imagery influences the in-store decision-making process differs between men and women.Originality/valueThe effect of mental imagery in a physical retail context is largely ignored. This study addressed the crucial role of mental imagery in a physical apparel retail setting and examined its impact on consumer decision-making processes. By exploring how to enhance consumers' in-store sensory shopping experiences through mental imagery to influence their positive shopping outcomes, this study offers vital insights into how retailers operating physical stores can successfully utilize their stores.


2020 ◽  
Vol 17 (1) ◽  
pp. 57-80
Author(s):  
Rosdiana Sijabat

This article examines perceptions of the country of origin, perceived quality, and brand image of Chinese household appliance products on product purchasing decisions by Indonesian consumers mediated by consumer perceptions of prices. A total of 402 respondents who had purchased home appliances from China filled out questionnaires related to their perceptions of the products studied, and these perceptions were analyzed using PLS-SEM. The analysis results show that perceptions of the country of origin, perceived quality, and brand image have a positive and significant relationship to consumer decisions in buying household brand products from China in Indonesia. Perceptions of price mediate the relationship between country of origin, perceived quality, and brand image on purchasing decisions with positive associations. This study provides new insights into the relationship between country of origin, perceived quality, brand image, and price on product purchasing decisions from China in Indonesia, where both countries are developing countries. The study offers managerial implication on the importance of home appliance manufacturers from China to maintain affordable prices in the Indonesian market.


2020 ◽  
Author(s):  
Cristina Antonini ◽  
Karin Treyer ◽  
Emanuele Moioli ◽  
christian bauer ◽  
Marco Mazzotti

<p>In the presented work, we performed an integrated techno-environmental assessment of hydrogen production from woody biomass gasification, combined with CO<sub>2</sub> capture and storage (CCS). We have included three different types of gasification technologies for syngas production. CO<sub>2</sub> is captured from the syngas with conventional amine-based technology. Based on our integrated approach linking detailed process simulation with Life Cycle Assessment, we are able to quantify benefits and potential trade-offs of a wide range of process configurations from both technical and environmental perspectives in a consistent way. We have also performed a comparative evaluation of hydrogen use in fuel cell electric vehicles (passenger cars and freight trucks), to investigate the role of hydrogen in decarbonizing the transport sector.</p>


Author(s):  
Jelena Milošević ◽  
Hanna Risku

Whereas traditional methods of translation process research aim predominantly at fulfilling the requirements for controlled scientific experiments, shifts towards embodiment and situatedness at a conceptual level require methodological innovations for the analysis of cognitive processes as embedded in their relevant environments. In this article, we concentrate on one of the main challenges in the ethnographic study of translation processes in the translation workplace: the relationship between the researchers and the participants. Drawing on data from a multiple case study, we investigate the perceived role of the researchers and the mutual expectations of both the observers and the observed. In doing so, we examine the attitudes of translators and translation project managers towards researchers in a series of different work settings. Our results indicate that the enquirer posture imposed on the researchers by some participants corresponds with the formers’ planned methodological and epistemological approaches, as do their expected trade-offs. Others, in turn, differ substantially from the researchers in their expectations. Based on our own experience and subsequent reflections, we argue that fostering connections between translation scholars and practitioners may contribute to overcoming some of the methodological challenges of ethnographic research in Translation Studies.


Author(s):  
V. Cheng ◽  
J. Rhodes ◽  
P. Lok

This chapter investigates how online customer reviews affect consumer decision-making (willingness to buy) during their first purchase of services or products using brand trust as a mediating variable. A brief literature review, rationale and significance, and methodology are discussed, and a conceptual framework based on the relationships between the stated variables is adopted in this empirical study to demonstrate linkages and insights. The findings demonstrate that the “reliability dimension” of brand trust had a mediating effect on online customer reviews' valence to willingness to buy, while the “intentionality dimension” of brand trust had little effect. Furthermore, the findings demonstrate that online customer reviews generated by in-group and out-group reviewers have little effect on purchasing decisions (willingness to buy). These results suggest that marketers should focus more on managing negative online customer reviews that have a damaging effect on brand trust.


Sign in / Sign up

Export Citation Format

Share Document