scholarly journals PERSEPSI KENYAMANAN DAN HARGA TERHADAP MINAT PENGGUNAAN JASA TRANSPORTASI ANGKUTAN UMUM KOTA DI KABUPATEN PURWAKARTA

2020 ◽  
Vol 7 (1) ◽  
pp. 16-23
Author(s):  
Ade Nurhayati
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Service Users ◽  
Analysis Model ◽  
Long Distance ◽  
Transportation Services ◽  
Transport Services ◽  
The City

Reduced interest in the use of city public transport services because there are still many public transport facilities that do not attach importance to the convenience of service users and the absence of alternative tariff options for long distance or short distance, so service users choose to use other transportation services that can answer their needs, such as transportation online that already exists in Purwakarta today.            In this case the author is very interested in conducting research, with the title "The Influence of Perceptions of Comfort and Price Against Interest in the Use of City Public Transportation Transportation Services in Purwakarta District".            The purpose of this study was to determine the effect of perceived comfort and price on the interest in using the City Public Transport Service in Purwakarta Regency. In this study respondents were users of public transportation services in Purwakarta using sampling techniques called Non-Probability Sampling.            The research method used is descriptive qualitative method, which is a method that is done by collecting, presenting and analyzing data that gives a clear enough picture of the object under study. This study uses a multiple linear regression analysis model with the help of IBM SPSS 21 program.            Hypothesis This study shows that the variables of perceived comfort and price have a positive and significant effect on the interest in using public transportation services in the city of Purwakarta.

scholarly journals Perlindungan Hukum Bagi Penumpang Angkutan Umum Trans Serasi Tabanan

2020 ◽  
Vol 2 (1) ◽  
pp. 42-46
Author(s):  
I Gusti Agung Tria Masdiana Putra ◽  
I Nyoman Putu Budiartha ◽  
Ni Made Puspasutari Ujianti
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Legal Protection ◽  
Service Users ◽  
Legal Research ◽  
Transportation Services ◽  
Community Environment ◽  
Transport Services ◽  
Conducting Research ◽  
Public Transport Services

Abstract-Transport is a facility that functions as the transfer of goods or people from one place to another. Seen in the community environment, in fact there are still a number of transporters who carry out actions outside standardization as well as carrying passengers in excess of the prescribed capacity, this has violated traffic rules and violated the rules on consumer protection, In addition, due to the neglected passenger rights and a lack of awareness of passengers in terms of security and comfort as service users, the authors are interested in lifting the title and conducting research on legal protection for public transport passengers at Trans Serasi Tabanan. The problems of this research are; 1. How is legal protection for public transport passengers as consumers of transportation facilities? and 2. What is the responsibility of the carrier for errors that result in losses for public transport passengers? This research is categorized into empirical research, because it wants to know the form of legal protection for Trans Serasi Tabanan passengers. From the results of the research and discussion show that the lack of awareness of the transporters in paying attention to the safety and comfort of passengers and passengers is also less aware of the importance of their rights to obtain security and comfort in using public transportation services so that their rights as service users are ignored.This legal research is expected for the transporters to pay more attention to the comfort and safety of passengers and the passengers are also more selective in using public transport services so that there are no events that can cause harm in any form. Keywords: Legal Protection; Passenger; Public transportation Abstrak-Angkutan merupakan sarana yang berfungsi sebagai pemindah barang ataupun orang dari suatu tempat ke tempat lainnya. Dilihat dalam lingkungan masyarakat, kenyataanya masih ada beberapa oknum pengangkut yang melakukan tindakan diluar standarisasi seperti halnya mengangkut penumpang dalam jumlah melebihi kapasitas yang telah ditetapkan , hal ini sudah melanggar tata tertib dalam berlalu lintas serta melanggar tata tertib tentang perlindungan konsumen. Selain itu, adanya hak-hak penumpang yang terabaikan serta kurangnya kesadaran penumpang dalam hal keamanaan dan kenyamanan sebagai pengguna jasa, maka penulis tertarik mengangkat judul dan melakukan penelitian mengenai perlindungan hukum terhadap penumpang angkutan umum Trans Serasi Tabanan. Adapun permasalahan dari penelitian ini yakni; 1. Bagaimanakah upaya perlindungan hukum terhadap penumpang angkutan umum sebagai konsumen fasilitas transportasi? serta 2. Bagaimanakah tanggung jawab pihak pengangkut terhadap kesalahan yang mengakibatkan kerugian bagi penumpang angkutan umum? Penelitian ini dikategorikan ke dalam penelitian empiris, dikarenakan ingin mengetahui bentuk perlindungan hukum bagi penumpang Trans Serasi Tabanan. Dari hasil penelitian dan pembahasan menunjukkan bahwa kurangnya kesadaran dari pihak pengangkut dalam memperhatikan keamanan dan kenyamanan penumpang serta dari pihak penumpang juga kurang menyadari pentingnya hak-hak mereka untuk memperoleh keamanan dan kenyamanan dalam menggunakan jasa angkutan umum sehingga hak mereka sebagai pengguna jasa pun terabaikan. Penelitian hukum ini diharapkan bagi pengangkut agar lebih memperhatikan kenyamanan dan keamanan penumpang serta pihak penumpang juga lebih selektif dalam menggunakan jasa transportasi angkutan umum agar tidak adanya kejadian yang dapat menimbulkan kerugian dalam bentuk apapun. Kata Kunci: Perlindungan Hukum ; Penumpang ; Angkutan Umum

scholarly journals COMMUTERS’ PERCEPTIONS ON RAIL BASED PUBLIC TRANSPORT SERVICES: A CASE STUDY OF KTM KOMUTER IN KUALA LUMPUR CITY, MALAYSIA

2013 ◽  
Vol 11 (3) ◽  
Author(s):  
Syahriah Bachok ◽  
Mariana Mohamed Osman ◽  
Ummi Aqilah Khalid ◽  
Mansor Ibrahim
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Traffic Congestion ◽  
Urban Traffic ◽  
Attractive Alternative ◽  
Kuala Lumpur ◽  
Transportation Services ◽  
Probabilistic Sampling ◽  
Physical Conditions ◽  
Transport Services

In facing the challenges of urban traffic congestion, when people are becoming more dependent on private vehicles, public transportation services should be functioning effectively as attractive alternative modes. This research evaluates how rail public transport users perceive day to day quality of the provided services. The study investigates commuters‟ satisfaction levels of various trip making aspects on board KTM Komuter trains, a commuter services operated by the company Keretapi Tanah Melayu Berhad (KTMB), a heavy rail operator in Kuala Lumpur, Malaysia. A systematic probabilistic sampling questionnaire survey was conducted among the users during the month of December 2011 until March 2012. A sample of 1000 questionnaire forms returned by respondents have been gathered for purposes of ascertaining the overall satisfaction level and analysis on selected aspects of the performance indicators. The results have shown that the majority of the respondents perceived KTM Komuter services to be below the levels that the users had expected, especially the non-adherence to published schedule and travel times, frequency or headways, capacity, the physical conditions of the rail coaches and the information on delays. Most of them expected better services to increase their satisfaction levels. Hence, it is concluded that for the rail public transportation to be sustainable and continuously relevant, the operator has to increase KTM Komuter‟s effectiveness and efficiency or the services have to in the least remain attractive to the existing users.

scholarly journals The competitiveness of the long-distance public transportation system in Slovakia

2013 ◽  
Vol 21 (4) ◽  
pp. 64-75 ◽  
Author(s):  
Marcel Horňák ◽  
Tomáš Pšenka ◽  
František Križan
Keyword(s):  
Financial Institutions ◽  
Public Transport ◽  
Public Transportation ◽  
Political Power ◽  
Transportation System ◽  
Long Distance ◽  
Transport Services ◽  
Public Transportation System ◽  
Potential Customers ◽  
Public Transport Services

Abstract The long-distance public transport services among the eight regional centres of Slovakia, representing the key urban locations with concentrations of most of the country’s services, including business, educational and financial institutions, as well as political power, are examined in this article. It is assumed that the mutual transport interconnections within this group of cities will be a focus for public transport operators in their attempt to gain the largest possible share of potential customers, passengers who would otherwise be users of individual transport means. Hence, one of main aims of this study is to compare public and individual transport modes, and the possibilities offered by them in the mutual interconnections of major regional centres in the country

scholarly journals Cluster Analysis of the Routes of the New Management Model for Surface Urban Passenger Mass Transit

2020 ◽  
Vol 17 (4) ◽  
pp. 182-195
Author(s):  
M. A. Kudryashov ◽  
R. S. Ayriev ◽  
G. M. Ovnanyan
Keyword(s):  
Cluster Analysis ◽  
Public Transport ◽  
Public Transportation ◽  
Classical Method ◽  
Mass Transit ◽  
Urban Traffic ◽  
Management Model ◽  
Transportation Services ◽  
Transport Services

The city of Moscow has implemented a new management model for surface urban passenger transportation (NMM). To consistently monitor the quality of transportation services it is suggested to introduce a methodology of its assessment. The methodology for assessing quality of public transport services is supposed to be tested on routes serviced by commercial enterprises under state contracts for provision of public transportation services by public transport on the routes of regular passenger and baggage transportation by road in urban traffic. The objective of the research was to select objects in order to test the methodology for assessing quality of public transportation services provided by surface urban public mass transit (SUPMT) on routes serviced in the framework of NMM. A scientifically substantiated partition of a given sample of routes has been performed. The routes have been classified using the classical method of hierarchical cluster analysis, where the Euclidean distance with a single rule of cluster joining was used as a measure of proximity. The clustering procedure was performed using the Ward method. Based on the results of the cluster analysis, ten routes were selected that are subject to further analysis.

scholarly journals COMMUTERS PERCEPTIONS ON RAIL BASED PUBLIC TRANSPORT SERVICES: A CASE STUDY OF KTM KOMUTER IN KUALA LUMPUR CITY, MALAYSIA

2013 ◽  
Vol 11 ◽  
Author(s):  
Syahriah Bachok ◽  
Mariana Mohamed Osman ◽  
Ummi Aqilah Khalid ◽  
Mansor Ibrahim
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Traffic Congestion ◽  
Urban Traffic ◽  
Attractive Alternative ◽  
Kuala Lumpur ◽  
Transportation Services ◽  
Probabilistic Sampling ◽  
Physical Conditions ◽  
Transport Services

In facing the challenges of urban traffic congestion, when people are becoming more dependent on private vehicles, public transportation services should be functioning effectively as attractive alternative modes. This research evaluates how rail public transport users perceive day to day quality of the provided services. The study investigates commuters‟ satisfaction levels of various trip making aspects on board KTM Komuter trains, a commuter services operated by the company Keretapi Tanah Melayu Berhad (KTMB), a heavy rail operator in Kuala Lumpur, Malaysia. A systematic probabilistic sampling questionnaire survey was conducted among the users during the month of December 2011 until March 2012. A sample of 1000 questionnaire forms returned by respondents have been gathered for purposes of ascertaining the overall satisfaction level and analysis on selected aspects of the performance indicators. The results have shown that the majority of the respondents perceived KTM Komuter services to be below the levels that the users had expected, especially the non-adherence to published schedule and travel times, frequency or headways, capacity, the physical conditions of the rail coaches and the information on delays. Most of them expected better services to increase their satisfaction levels. Hence, it is concluded that for the rail public transportation to be sustainable and continuously relevant, the operator has to increase KTM Komuter‟s effectiveness and efficiency or the services have to in the least remain attractive to the existing users.

scholarly journals Level of Service Research of Public Transport Facilities: A Access of Trivandrum City

2019 ◽  
Vol 8 (2S8) ◽  
pp. 1215-1218
Keyword(s):  
Transport System ◽  
Public Transport ◽  
Public Transportation ◽  
Social Life ◽  
Level Of Service ◽  
The Public ◽  
Public Transport System ◽  
Transport Services ◽  
The City

Public transportation is one of the sustainable form of transportation which provides mobility options for the people. The public transport services are very basic need of people’s lives, especially in developing world. It is the basic means for mobility of a large percent of people and hence it is the driving force of economic and social life. Quality of service, characterized by the Level-of-Service (LoS) is one of the major factors determining the demand for public transport. This study tries to determine the city-wide Level-of-Service provided by the public transport system using the service level benchmarks as a case study of Trivandrum city. The indicators for determining the Level-of-Service used in the study are presence of organized public transport system, availability or extend of public transport supply, service coverage, average waiting time, level of comfort in public transport and the fleet availability. This approach can be used to determine the LoS at the city-level and thus provides a measure for identifying the public transport quality of an urban area.

scholarly journals Analyzing Public Transportation Plans to Addressing Traffic Congestions in Developing Countries

2019 ◽  
Vol 18 (1) ◽  
pp. 44-57
Author(s):  
Hussaen Ali Hasan Kahachi
Keyword(s):  
Developing Countries ◽  
Public Transport ◽  
Public Transportation ◽  
Traffic Congestion ◽  
Well Being ◽  
Transport Services ◽  
Greater Cairo ◽  
The City ◽  
Privately Owned

Traffic congestions is one of the main problems for many cities especially in newly urbanizing countries worldwide. The issue of traffic congestions has major impact not only on the planning of the city, but also on many aspects such as residence overall well-being. Governments often try to address this issue through a number of initiatives, most important of which is promoting public transport in order to reduce the dependency on private cars in the city. This research analyzed state-led public transportation initiatives impact on addressing traffic congestion in developing countries through a case study of the Greater Cairo Region in Egypt. The research specifically focused on two state-led public transportation programs, namely the Great Cairo Transport Authority (CTA) program to improve the existing public transport services in GCR and the GCR underground metro program during the 1990s to early 2010s. The research found that although these programs were successful in limiting the increase of privately owned cars and taxies in GCR, they did not decrease traffic congestions due to a number of issues including malpractice, political and administrative corruption, and rapid population growth and increased population densities that almost doubled in the period from early 1990s to early 2010s.

scholarly journals PERFORMANCE ANALYSIS AND MODELING OF PASSENGER PUBLIC TRANSPORT SERVICES IN SALATIGA CITY

ASTONJADRO ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 61
Author(s):  
Mudjiastuti Handajani ◽  
Ferry Firmawan ◽  
Harmini Harmini
Keyword(s):  
Performance Analysis ◽  
Public Transport ◽  
Public Transportation ◽  
Waiting Times ◽  
Load Factor ◽  
Transportation Services ◽  
Transport Services ◽  
Research Activities ◽  
Directorate General ◽  
Public Transport Services

<p>The performance condition of public transportation services in Salatiga City does have an average rating of still good, but it still has classic problems such as there is no passenger stop, public transportation takes a long time to catch up on deposits, and passengers do not know the fare per kilometer that must be paid. These conditions encourage research activities in the form of an analysis of the performance of public transport passengers in Salatiga City (Case Study of the Tamansari – Blotongan Route). The long-term goal of this research is that the resulting analysis can contribute to stakeholders in Salatiga City, especially in terms of (public transport) towards smart transportation. The specific target to be achieved from the research is the analysis and modeling of the performance of passenger public transport services that will be carried out in Salatiga City, in the form of field surveys and secondary data collection, namely: number of vehicles, number of passengers and data in the form of public transport routes: routes, schedules, speeds and Primary forms are: boarding alighting (up and down passengers) and headway (distance between two public transport vehicles). The analytical method used is the analysis and modeling of the performance of passenger public transportation services in accordance with Government Regulation No. 10 of 2012 Directorate General of Land Transportation concerning Minimum Service Standards for Road-Based Mass Transportation. The results showed that the physical condition of the passenger fleet of Salatiga City on the Tamansari - Blotongan PP route was classified as suitable for use. There are a total of 90 fleets that are sufficient for the needs of Salatiga City public transport passengers who want to travel by means of transportation. The results of the performance analysis based on various indicators show that the performance quality of public transportation services in Salatiga City has met the standards set by the Directorate General of Land Transportation. It can be seen from the results of the load factor analysis with a value of 0.72, the value is included in category A, namely &gt; 0.8. For the level of satisfaction and level of performance, most of the indicators have met the satisfaction of public transport passengers in Salatiga City, so it is sufficient to maintain it. However, there are indicators of waiting times for public transportation that need to be improved.</p>

scholarly journals Spatial Analysis of Changes in Public Transport Passengers as a result of the Corona Pandemic in the Mashhad Suburban Area

2020 ◽  
Vol 4 (2) ◽  
pp. 149-162
Author(s):  
Mostafa Amirfakhriyan ◽  
◽  
Hadye Hasanneya ◽  
Keyword(s):  
Spatial Analysis ◽  
Public Transport ◽  
Public Transportation ◽  
Rural Areas ◽  
Strong Dependence ◽  
Long Distance ◽  
Transportation Management ◽  
Before And After ◽  
Spatial Differences ◽  
The City

The present study was designed to investigate the spatial variations of public transport passengers before and after Corona in the metropolitan area of ​​Mashhad. For this purpose, after conducting documentary studies, descriptive information about the volume of public transport passengers was obtained from Mashhad Bus Organization separately from each station, and at the same time with preparing a spatial map of the stations, a spatial database was formed. The period under study includes before Corona (March 1997 to February 1998) and after Corona (March 1998 to September 2010). Spatial differences before and after Corona were determined using classical and spatial statistics methods. The results showed significant differences in changes before and after corona. On the other hand, showing the differences showed that in rural areas with a long distance from the city of Mashhad in the west and northwest, unlike other areas, the volume of movements after Corona has increased. Using geographical regression model also showed that among local factors, economic characteristics related to each village show the greatest role in explaining the changes, which in some areas also explains up to 63%. Due to the demographic and economic structure of this area and their strong dependence on public transportation, methods such as closing or reducing operating hours; It brings more segregation of these villages. It is suggested that such studies, focusing on spatial analysis of changes, can assist public transportation management in redesigning programs related to this area.

scholarly journals Analysis of Accessibility of Public Transport in Warsaw in the Opinion of Users

2021 ◽  
Vol 12 (3) ◽  
pp. 384-403
Author(s):  
Rafal Stachyra ◽  
Kamil Roman
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
City Government ◽  
Transportation Services ◽  
Investment Projects ◽  
Passenger Satisfaction ◽  
The Social ◽  
Transportation Accessibility ◽  
The City ◽  
Large Investment

Public transport in Warsaw is currently showing a dynamic development. The capital of Poland, as the largest city in the country, is constantly increasing spending on transport and implementing large investment projects, such as the expansion of the subway, which gives residents more opportunities for efficient movement within the agglomeration. Despite the implementation of these investments, there are still some sensitive places in Warsaw where access to public transport may be difficult. Given these conditions, a study of public transportation accessibility is warranted and socially needed. This article presents the results of a questionnaire survey conducted among Warsaw residents. The study included a group of 986 respondents, most people between the ages of 18 and 44. The analysis conducted looked at perceived accessibility of public transportation and satisfaction with public transportation services. As a result of the study, we could identify the main factors that influence passenger satisfaction, as well as examine transport accessibility in the social city of Warsaw. Conclusions from the study may be helpful for the city government to improve the functioning of public transport.

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