scholarly journals On the Verge Between Co-Creation and Co-Destruction: The Interesting Case of a Greek Traditional Cultural Event

2021 ◽  
Author(s):  
Kyriaki Glyptou
Keyword(s):  
Interesting Case ◽  
Conflicts Of Interests ◽  
Destination Branding ◽  
Stakeholder Satisfaction ◽  
Decision Making Processes ◽  
Research Findings ◽  
Multi Stakeholder ◽  
Event Image ◽  
Method Approach ◽  
Managerial Perspective

Traditional cultural events provide unique opportunities for resident-attendee destination experience and image co-creation, yet the cognitive, perceptual and behavioural disparities between these key actor groups remain rather sparse. Focusing on the process rather than the outcome of co-creation, this paper adopts a Service-Dominant Logic (SDL) to explore the underlying dynamics of social and economic actor encounters and their role in service value and image co-creation and destination resource management. More specifically, the study applies a mixed method approach to study the interface of social and psychological carrying capacity during the Easter Rocket War in Chios (Greece). Building on the particularities of this traditional event, the research identifies variables that trigger cognitive and perceptual conflicts of interests that may jeopardise an event’s and a destination’s image co-creation process, resulting in its co-destruction. Research findings contribute to the broader event image co-creation and destination branding body of literature, though the exploration of the underlying dynamics of multi-stakeholder and multi-attribute event dimensions (cultural, spiritual, historical, recreational). From a managerial perspective, research findings aim to inform destination planning and decision-making processes that dictate event viability, publicity and multi-stakeholder satisfaction.

scholarly journals Using Participatory Approaches to Enhance Women’s Engagement in Natural Resource Management in Northern Ghana

2021 ◽  
Vol 13 (13) ◽  
pp. 7072
Author(s):  
Peter Cronkleton ◽  
Kristen Evans ◽  
Thomas Addoah ◽  
Emilie Smith Dumont ◽  
Mathurin Zida ◽  
...  
Keyword(s):  
Social Learning ◽  
Smallholder Farmers ◽  
Knowledge Exchange ◽  
Northern Ghana ◽  
Participatory Action ◽  
Change Initiatives ◽  
Decision Making Processes ◽  
Over Exploitation ◽  
Multi Stakeholder ◽  
Multi Phase

From 2016–2019, the West African Forest-Farm Interface (WAFFI) project engaged with smallholder farmers in northern Ghana to explore mechanisms to improve the influence of under-represented peoples, particularly women, in decision-making processes and platforms that affect their access to natural resources. Through a multi-phase process of participatory activities, including auto-appraisal, participatory action research (PAR) and facilitated knowledge exchange, villagers and researchers worked together to document and develop a better understanding of the challenges and changes facing women and men in the region to generate social learning. Among these challenges, the degradation of forest resources due to over exploitation, weak governance and conflict of use over shea trees (Vitellaria paradoxa) were particularly important for women. The WAFFI approach created a scaffold for social learning that strengthened the capacity of local stakeholders to share their perspectives and opinions more effectively in multi-stakeholder forums and dialogue related to resource use and land use change initiatives.

Organizing Value-based Product Innovation: How Medical Equipment Manufacturers Embrace Complexity in Hybrid Operating Rooms

2021 ◽  
pp. 239496432110118
Author(s):  
Miguel Mendes ◽  
Martijn F. Rademakers
Keyword(s):  
Product Innovation ◽  
Medical Equipment ◽  
Manufacturing Industry ◽  
Healthcare Providers ◽  
Operating Rooms ◽  
Management Teams ◽  
Interventional Treatment ◽  
Product Management ◽  
Research Findings ◽  
Multi Stakeholder

This article shares research findings from the healthcare equipment manufacturing industry on how product management teams can enhance their value-based innovation processes. Value-based healthcare (VBHC) has transformed healthcare systems worldwide by shifting their focus towards patient-centred value creation. The VBHC concept has also inspired medical equipment manufacturers that seek to enable healthcare providers to realize their VBHC ambitions. In this article, we focus on the development of hybrid solutions for operating rooms in the context of VBHC. Hybrid operating rooms (HORs) add real-time medical imaging to surgical and interventional treatment of patients. This combination is quite challenging to realize, not just in terms of technology but also organizationally. Adjusting technology to the requirements of multiple clinical stakeholders drives complexity to unprecedented heights. How can product strategists manage this multi-stakeholder complexity? Through in-depth case research, we found that adopting a clear VBHC vision is key for product management teams designing HOR innovations. A VBHC vision allows multiple teams to align and effectively collaborate with the goal of enhancing patient care. In addition, we found that integrating inside-out and outside-in perspectives on product innovation helps medical equipment manufacturers produce VBHC-compatible innovations and foster collaboration between clinicians working in multipurpose rooms such as HORs.

Cruise destination brand awareness as a moderator in motivation-satisfaction relation

2016 ◽  
Vol 71 (4) ◽  
pp. 245-258 ◽  
Author(s):  
Arja Lemmetyinen ◽  
Darko Dimitrovski ◽  
Lenita Nieminen ◽  
Tuomas Pohjola
Keyword(s):  
Regression Analysis ◽  
Relevant Literature ◽  
Social Recognition ◽  
Brand Awareness ◽  
Hierarchical Regression ◽  
Destination Branding ◽  
Content Type ◽  
Cruise Tourism ◽  
Research Findings ◽  
Destination Brand

Purpose The aim of this study is to examine cruise destination branding as a new resource for a region to promote an area as a differentiated cruise destination. The authors specifically study how the perceived brand awareness of a destination moderates the relation between cruisers’ motivation and destination satisfaction and word-of-mouth (WoM). Design/methodology/approach A statistical model was adapted from relevant literature and applied in the context of cruise destination branding. The model was tested by measuring Cronbach’s alpha coefficients and the fit of the model through confirmative factor analysis. Hierarchical regression analysis and moderated regression analysis were also conducted. The sample consisted of British cruisers (n = 182) visiting the city of Pori in Finland. Findings The findings suggest that factors that impel people to take cruises (social recognition, self-esteem, discovery, socialization, convenience and value) have a significant impact on satisfaction with the destination, whereas brand awareness is recognized as a moderator in the relation between social recognition and destination satisfaction and WoM. Research findings provide a framework to discuss and analyze the cruise tourism business in a holistic way. Whereas the earlier studies have focused on onboard experiences, in this study, the focus of attention is on the onshore experiences of the cruisers. Research limitations/implications The study is focused on one Baltic Sea cruise destination, the British Cruise Company and a limited segment of senior British passengers. Practical implications By measuring cruisers’ internal travel motives and their perceptions of the brand awareness of the port-of-call during the cruise, or the destination, the results offer destination marketing organizations valuable information to develop their offerings to meet the needs of future travelers and visitors. Originality/value The study contributes to the cruise destination literature by linking the perceived brand awareness of a destination to motivational factors of the tourist and further to destination satisfaction and WoM behavior specifically in the context of onshore experiences.

EVALUATING CORPORATE-STARTUP CO-CREATION: A CRITICAL REVIEW OF THE LITERATURE

2021 ◽  
pp. 2150073
Author(s):  
ANNIKA STEIBER ◽  
SVERKER ALANGE ◽  
VINCENZO CORVELLO
Keyword(s):  
Literature Review ◽  
Critical Review ◽  
New Technologies ◽  
Large Firms ◽  
Review Of The Literature ◽  
Body Of Knowledge ◽  
Evaluation Models ◽  
Research Findings ◽  
Multi Stakeholder ◽  
Technology Startups

Partnership with startups offers large firms knowledge about, and access to new technologies. Incumbents’ emphasis on corporate-startup collaboration has therefore reached a new level and various models for corporate-startup collaboration can now be found among large enterprises. “Co-creation” between large firms and technology startups, is one of these models that increases in traction. The model is, however, under-researched and research on frameworks and metrics for evaluating the business effects from corporate-startup co-creation is scarce. The purpose of this paper is therefore to extend the existing body of knowledge by investigating frameworks and metrics for evaluating corporate-startup “co-creation” and to suggest a framework for evaluation of corporate-startup co-creation programs. A literature review on identified frameworks and metrics is presented, covering research findings on evaluation models for corporate-startup collaboration. The main finding in this paper is a “multi-stakeholder framework” for evaluating the collaboration’s results in corporate-startup co-creation models.

Family-Centered Care in the Transition to Early Hearing Intervention

2020 ◽  
Vol 26 (1) ◽  
pp. 21-45
Author(s):  
Mansoureh Nickbakht ◽  
Carly Meyer ◽  
Nerina Scarinci ◽  
Rachael Beswick
Keyword(s):  
Quantitative Research ◽  
Transition Period ◽  
Self Report ◽  
Family Centered Care ◽  
Timely Access ◽  
Centered Care ◽  
Decision Making Processes ◽  
Research Findings ◽  
Family Centered ◽  
Depth Interviews

Abstract This study aimed to explore and compare families’ and professionals’ perspectives on the implementation of family-centered care (FCC) (Moeller, Carr, Seaver, Stredler-Brown, & Holzinger, 2013) during the period between diagnosis of hearing loss (HL) and enrollment in early intervention (EI). A convergent mixed-methods study incorporating self-report questionnaires and semistructured in-depth interviews was used. Seventeen family members of children with HL and the 11 professionals who support these families participated in this study. The results suggested that the services engaged during the transition period partially adhered to the principles of FCC, including the provision of timely access to EI services and provision of emotional and social support. However, areas for improvement identified include strengthening family/professional partnerships, shared decision-making processes, collaborative teamwork, program monitoring, and consistency in the provision of information and support. Qualitative and quantitative research findings also indicated a lack of consistency in service provision during the transition period.

scholarly journals Orthogonal strategy based computer-mediated negotiation: Principles and example

2018 ◽  
Vol 46 (6) ◽  
pp. 1036-1060
Author(s):  
Cahyono Susetyo ◽  
Harry Timmermans ◽  
Bauke de Vries
Keyword(s):  
Decision Making ◽  
Computer System ◽  
Indifference Curve ◽  
Decision Makers ◽  
Second Phase ◽  
Face Negotiation ◽  
Computer Mediated ◽  
Decision Making Processes ◽  
Multi Stakeholder ◽  
Optimum Solution

Previous efforts to improve stakeholders’ involvement in planning and decision-making processes mostly put planners and decision makers as the ones who decide which solution is the best for the decision problems. In bottom-up planning and decision-making processes that supposedly involve stakeholders as much as possible, the most common practice is that when stakeholders have different preferences about the decision issues, supra decision makers such as planners and experts gather stakeholders’ preferences, and then, using their expertise and experience, decide what is the best choice for stakeholders. We approach the involvement of stakeholders in planning and decision-making not by relying on planners’ expertise but from a negotiation perspective. Previous works related to stakeholders’ negotiation mostly require stakeholders to engage in a face-to-face negotiation that seldom involves a computer system to improve the process. In this paper, we develop a negotiation system to support multi-issue and multi-stakeholder decision-making problems. In our approach, stakeholders do not directly interact with each other. Their proposals are submitted to a system that produces counter-proposals to reduce the differences among stakeholders’ proposals. Therefore, stakeholders do not exchange their preferences directly, but rather preference elicitations are mediated by the system. This approach is called computer-mediated negotiation. The system itself is based on the principle of an orthogonal strategy. Our computer-mediated negotiation protocol consists of two main phases. The first phase is the preference elicitation phase, which measures stakeholders’ utility functions. The second phase is the e-negotiation phase, in which stakeholders make their proposals and the computer system provides suggestions to improve them. To simulate real-world negotiations where stakeholders make proposals and counter-proposals in a series of negotiation rounds, we implemented the indifference curve approach to enable stakeholders to make incremental changes of their proposals during negotiation. The results from our experiment suggest that our method can produce an optimum solution for a multi-issue and multi-stakeholder decision problem by moving stakeholders’ proposals closer to one another.

scholarly journals Exploring Determinants of Attraction and Helpfulness of Online Product Review: A Consumer Behaviour Perspective

2016 ◽  
Vol 2016 ◽  
pp. 1-19 ◽  
Author(s):  
Xu Chen ◽  
Jie Sheng ◽  
Xiaojun Wang ◽  
Jiangshan Deng
Keyword(s):  
Mixed Method ◽  
Consumer Behaviour ◽  
Online Reviews ◽  
Product Reviews ◽  
Implicit Information ◽  
Online Product Review ◽  
Review Helpfulness ◽  
Research Findings ◽  
The Impact ◽  
Method Approach

To assist filtering and sorting massive review messages, this paper attempts to examine the determinants of review attraction and helpfulness. Our analysis divides consumers’ reading process into “notice stage” and “comprehend stage” and considers the impact of “explicit information” and “implicit information” of review attraction and review helpfulness. 633 online product reviews were collected from Amazon China. A mixed-method approach is employed to test the conceptual model proposed for examining the influencing factors of review attraction and helpfulness. The empirical results show that reviews with negative extremity, more words, and higher reviewer rank easily gain more attraction and reviews with negative extremity, higher reviewer rank, mixed subjective property, and mixed sentiment seem to be more helpful. The research findings provide some important insights, which will help online businesses to encourage consumers to write good quality reviews and take more active actions to maximise the value of online reviews.

scholarly journals Learning Needs Assessment for Multi-stakeholder Implementation Science Training in LMIC Settings: Findings and Recommendations

2021 ◽  
Author(s):  
Mallory Wolfe Turner ◽  
Stephanie Bogdewic ◽  
Erum Agha ◽  
Carrie Blanchard ◽  
Rachel Sturke ◽  
...  
Keyword(s):  
Implementation Science ◽  
Sampling Strategy ◽  
Structured Interview ◽  
Learning Needs ◽  
Middle Income ◽  
Middle Income Countries ◽  
Novel Approach ◽  
Research Findings ◽  
Multi Stakeholder ◽  
Context Specific

Abstract Background: Despite significant progress in the field of implementation science (IS), current training programs are inadequate to meet the global need, especially in low-and middle-income countries (LMICs). Even when training opportunities exist, there is a “knowledge-practice gap,” where implementation research findings are not useful to practitioners in a field designed to bridge that gap. This is a critical challenge in LMICs where complex public health issues must be addressed. This paper describes results from a formal assessment of learning needs, priority topics, and delivery methods for LMIC stakeholders.Methods: We first reviewed a sample of articles published recently in Implementation Science to identify IS stakeholders and assigned labels and definitions for groups with similar roles. We then employed a multi-step sampling approach and a random sampling strategy to recruit participants (n=39) for a semi-structured interview that lasted 30-60 minutes. Stakeholders with inputs critical to developing training curricula were prioritized and selected for interviews. We created memos from audio recorded interviews and used a deductively created codebook to conduct thematic analysis. We calculated kappa coefficients for each memo and used validation techniques to establish rigor including incorporating feedback from reviewers and member checking.Results: Participants included program managers, researchers, and physicians working in over 20 countries, primarily LMICs. The majority had over ten years of implementation experience but fewer than five years of IS experience. Three main themes emerged from the data, pertaining to past experience with IS, future IS training needs, and contextual issues. Most respondents (even with formal training) described their IS knowledge as basic or minimal. Preferences for future training were heterogeneous, but findings suggest that curricula must encompass a broader set of competencies than just IS, include mentorship/apprenticeship, and center the LMIC context.Conclusion: This work is the first to explicitly explore and highlight the need for fundamental, widespread, and context specific training in IS and capacity building in basic operational research for key stakeholders in LMICs. Therefore, we propose the novel approach of intelligent swarming as a solution to help build IS capacity in LMICs through the lens of sustainability and equity.

Sex and Race Discrimination in Personnel Decisions

2009 ◽  
Author(s):  
Laura M. Graves ◽  
Gary N. Powell
Keyword(s):  
Organizational Factors ◽  
People Of Color ◽  
Social Scientists ◽  
Race Discrimination ◽  
Advancement Opportunities ◽  
Personnel Decisions ◽  
Decision Making Processes ◽  
Research Findings ◽  
Status Of Women

This article focuses on the role of personnel decision-making processes within organizations in perpetuating the disadvantaged status of women and people of color. Personnel decisions, which include judgments about who to hire, promote, and develop, and what to pay them, determine whether women and people of color have access to jobs, financial rewards, and advancement opportunities. Social scientists have offered numerous theoretical explanations for sex and race discrimination. This article reviews the key explanations and discusses how they apply to organizational personnel decisions, citing relevant research findings. It then attempts to make sense of the multiplicity of theories, identifying similarities and contradictions in their arguments and the predictions that follow from them. The article also considers the role of organizational factors in the occurrence of sex and race discrimination. Finally, it concludes by offering implications for research and practice.

scholarly journals Southern sustainability initiatives in agricultural value chains: a question of enhanced inclusiveness? The case of Trustea in India

2020 ◽  
Author(s):  
Verena Bitzer ◽  
Alessia Marazzi
Keyword(s):  
Theoretical Perspective ◽  
Value Chains ◽  
Small Scale ◽  
Decision Making Processes ◽  
Tea Production ◽  
Sustainability Initiatives ◽  
Multi Stakeholder ◽  
Indian Tea ◽  
Shed Light ◽  
Roll Out

Abstract Recent studies have shed light on the emergence of Southern sustainability initiatives in commodity-based value chains. These initiatives position themselves as countering the exclusionary nature of many global multi-stakeholder initiatives (MSIs), as critically analysed by previous studies. However, a common theoretical perspective on the inclusiveness of MSIs is still lacking. By drawing on the theory of regimes of engagement, we develop a theoretical framework which helps understanding the overt and subtle practices of including or excluding different stakeholders in MSIs. We apply this framework to ‘Trustea’, an Indian MSI for sustainable tea production, to further investigate the ‘inclusiveness paradigm’ of Southern sustainability initiatives. Our findings highlight the complexity of stakeholder engagement across the different phases of Trustea’s development, from initiation and code development to formal launch and roll-out. We find that different types of engagement can exist in parallel. Justifiable engagement is expressed in the participating organisations’ reference to a shared common goal of Trustea, whereas familiar engagement is linked to the rootedness of the individuals involved in the Indian tea industry. Strategic engagement, in turn, comes to the fore through the strong emphasis on developing an Indian code for sustainable tea production and promoting adoption among tea growers. The importance of reaching this objective has led to the replication of exclusionary patterns also noted for global MSIs, as small-scale producers and other weak actors have been largely excluded from decision-making processes, despite informal efforts aimed at substitution of representation.

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