Indian Women Working in Call Centers

2012 ◽  
pp. 156-168
Author(s):  
Doreen J. Mattingly
Keyword(s):  
Women Workers ◽  
Young Women ◽  
Call Centers ◽  
New Delhi ◽  
Indian Women ◽  
Family Control ◽  
Wide Range ◽  
English Speaking ◽  
Traditional Patterns ◽  
The Impact

This chapter draws on recent (2005) interviews with 20 call center workers in the New Delhi metro area to analyze the impact of employment in international call centers for young middle-class Indian women. Providing a wide range of telephone and occasionally Internet services to customers in the US, UK, and Australia, call centers are a booming source of employment for young English-speaking Indians. Roughly half of the growing workforce is female, and the wages are high by Indian standards. Nevertheless, the need to work at night to service customers on other continents creates special hardships and complications, particularly for young women who traditionally would not be allowed to go out at night. While acknowledging the hardships and obstacles presented by the work, this chapter shows that that working in call centers changes the relationships between the young women workers and their parents. Specifically, it argues that young women working in call centers are implicitly rejecting traditional patterns of family control over daughters, and in doing so they are resisting subordination.

scholarly journals Reinventing the Squeal: Young New Zealand Women Negotiating Space in the Current Sexual Culture

2021 ◽  
Author(s):  
◽  
Lesley Wright
Keyword(s):  
New Zealand ◽  
Young Women ◽  
Public Discourse ◽  
Instant Messaging ◽  
Sexual Experience ◽  
Casual Sex ◽  
Adult Women ◽  
Sexual Culture ◽  
Wide Range ◽  
The Impact

<p>The sexual behaviour of young emergent adult women in New Zealand has become a target of media attention and commentary. Moralising language is prevalent in the public discourse, describing young women negatively with respect to character and psychology. Research investigating the increase of cultural artefacts such as hooking up or casual sex is often risk-focused, concentrating predominantly on detrimental impacts such as STIs, rape-risks, and depression. Some feminist analyses describe behaviour as postfeminist or as examples of false consciousness. Despite these positions, young New Zealand women are engaging in these and other non-relationship sexual activities in growing numbers, suggesting that current approaches are failing to capture salient explanatory information. Due to the negative impacts of social constraints such as the sexual double standard, traditional femininity and moralising social commentary on young women it is important to present a more holistic image of their behaviour so as to provide a deeper explanatory view which better accounts for young women’s experiences and motivations. In this study I utilise a mixed method research design to access a wide range of participants on a sensitive research topic. A self-selecting sample of 163 young women aged between 18 and 30, recruited from various university campuses around New Zealand, completed an online survey. From this group 18 heterosexually-identifying young women were selected to participate in instant messaging, email and face to face interviews, and an online discussion group. To analyse the material they provided I use a Third Wave feminist theoretical lens in order to give primacy not only to their voices but also their claims to agency and the importance of subjective positionality. I use Sexual Script Theory as a framework to illuminate the impact of cultural dialogues on individuals, and space was conceptualised as a way to illustrate performances and agency. Results suggest that young New Zealand women are strongly affected by risk-focused and moralising dialogues to the effect that they have internalised a risk-focused cultural script that guides their sexual interactions and behaviours within socio-sexual culture in constrained and avoidant ways. Other performed scripts such as ‘good girl’ femininity, traditional masculinity, and the normative performance of heterosex also presented as barriers to subjective sexual experience/development. However, many young women in this study were resistant to some of these scripts, as evidenced in their attempts to occupy traditionally masculine and/or social spaces where non-normative behaviours are (partially) permitted. Their behaviour suggests critical engagement with their socio-sexual environment and some awareness of script elements that dictate acceptable feminine behaviour, and how these constraints can be (at least temporarily) resisted as a means to not only developing sexual subjectivity but also to refashioning modern femininity.</p>

Yes, But

2016 ◽  
Vol 40 (4) ◽  
pp. 504-517 ◽  
Author(s):  
Laina Y. Bay-Cheng ◽  
Anne E. Bruns
Keyword(s):  
Young Women ◽  
Low Income ◽  
Well Being ◽  
Gender Inequalities ◽  
Sexual Experiences ◽  
Unwanted Sex ◽  
Unwanted Sexual Experiences ◽  
Wide Range ◽  
Almost All ◽  
The Impact

Reflecting the wide range of consensual unwanted sexual experiences, researchers often have contrasting views of the impact of these incidents on young women. Some scholars support a normalizing view of these as fairly harmless and ordinary aspects of relationships, akin to other forms of willing compromises between partners. Other researchers problematize unwanted sexual experiences, framing them in terms of gender inequalities and detrimental effects. In the current study, we were interested in how young women themselves characterized their unwanted sexual experiences and whether these accounts varied according to a woman’s social location. We interviewed 41 young women (18–22 years old) from three groups: affluent undergraduates, low-income undergraduates, and low-income nonstudents. Almost all of the affluent undergraduates framed their unwanted sexual experiences in normalizing terms, representing such events as relatively harmless incidents and outgrowths of developmental experimentation. In contrast, the low-income students and nonstudents both articulated more ambivalent positions and were more inclined to link their experience to sources of vulnerability, including personal adversity (e.g., trauma, social, and material insecurity) and social norms and stigma. Participants’ sexual histories, life circumstances, and standpoints at the intersection of gender and class were reflected in their experiences of unwanted sex, reinforcing that contextualized analyses and interventions are essential to advancing women’s sexual rights and well-being. Online slides for instructors who want to use this article for teaching are available on PWQ 's website at http://pwq.sagepub.com/supplemental

scholarly journals Reinventing the Squeal: Young New Zealand Women Negotiating Space in the Current Sexual Culture

2021 ◽  
Author(s):  
◽  
Lesley Wright
Keyword(s):  
New Zealand ◽  
Young Women ◽  
Public Discourse ◽  
Instant Messaging ◽  
Sexual Experience ◽  
Casual Sex ◽  
Adult Women ◽  
Sexual Culture ◽  
Wide Range ◽  
The Impact

<p>The sexual behaviour of young emergent adult women in New Zealand has become a target of media attention and commentary. Moralising language is prevalent in the public discourse, describing young women negatively with respect to character and psychology. Research investigating the increase of cultural artefacts such as hooking up or casual sex is often risk-focused, concentrating predominantly on detrimental impacts such as STIs, rape-risks, and depression. Some feminist analyses describe behaviour as postfeminist or as examples of false consciousness. Despite these positions, young New Zealand women are engaging in these and other non-relationship sexual activities in growing numbers, suggesting that current approaches are failing to capture salient explanatory information. Due to the negative impacts of social constraints such as the sexual double standard, traditional femininity and moralising social commentary on young women it is important to present a more holistic image of their behaviour so as to provide a deeper explanatory view which better accounts for young women’s experiences and motivations. In this study I utilise a mixed method research design to access a wide range of participants on a sensitive research topic. A self-selecting sample of 163 young women aged between 18 and 30, recruited from various university campuses around New Zealand, completed an online survey. From this group 18 heterosexually-identifying young women were selected to participate in instant messaging, email and face to face interviews, and an online discussion group. To analyse the material they provided I use a Third Wave feminist theoretical lens in order to give primacy not only to their voices but also their claims to agency and the importance of subjective positionality. I use Sexual Script Theory as a framework to illuminate the impact of cultural dialogues on individuals, and space was conceptualised as a way to illustrate performances and agency. Results suggest that young New Zealand women are strongly affected by risk-focused and moralising dialogues to the effect that they have internalised a risk-focused cultural script that guides their sexual interactions and behaviours within socio-sexual culture in constrained and avoidant ways. Other performed scripts such as ‘good girl’ femininity, traditional masculinity, and the normative performance of heterosex also presented as barriers to subjective sexual experience/development. However, many young women in this study were resistant to some of these scripts, as evidenced in their attempts to occupy traditionally masculine and/or social spaces where non-normative behaviours are (partially) permitted. Their behaviour suggests critical engagement with their socio-sexual environment and some awareness of script elements that dictate acceptable feminine behaviour, and how these constraints can be (at least temporarily) resisted as a means to not only developing sexual subjectivity but also to refashioning modern femininity.</p>

THE IMPACT OF LEADERSHIP PRACTICES TO TEAM MEMBERS’ SATISFACTION

2009 ◽  
Vol 8 (1) ◽  
Author(s):  
Chalimah .
Keyword(s):  
Conflict Resolution ◽  
Leadership Practices ◽  
Hotel Industry ◽  
Leader Behavior ◽  
Team Leader ◽  
Shop Floor ◽  
Team Members ◽  
Top Executives ◽  
Wide Range ◽  
The Impact

eamwork is becoming increasingly important to wide range of operations. It applies to all levels of the company. It is just as important for top executives as it is to middle management, supervisors and shop floor workers. Poor teamwork at any level or between levels can seriously damage organizational effectiveness. The focus of this paper was therefore to examine whether leadership practices consist of team leader behavior, conflict resolution style and openness in communication significantly influenced the team member’s satisfaction in hotel industry. Result indicates that team leader behavior and the conflict resolution style significantly influenced team member satisfaction. It was surprising that openness in communication did not affect significantly to the team members’ satisfaction.

Uphoff Norman, Priti Ramamurthy, and Roy Steiner. Managing Irrigation: Analysing and Improving the Performance of Bureaucracies. New Delhi/Newbury Park/London: Sage Publications. 1991. Hardbound. Price not given.

1993 ◽  
Vol 32 (2) ◽  
pp. 226-228
Author(s):  
Zakir Hussain
Keyword(s):  
Water Distribution ◽  
Irrigation System ◽  
Irrigation Management ◽  
Performance Criterion ◽  
New Delhi ◽  
Irrigation Performance ◽  
Factors Affecting ◽  
Wide Range ◽  
Resource Mobilisation ◽  
Management Issues

The book; under review provides a valuable account of the issues and factors in managing the irrigation system, and presents a lucid and thorough discussion on the performance of the irrigation bureaucracies. It comprises two parts: the first outlines the factors affecting irrigation performance under a wide range of topics in the first five chapters. In Chapter One, the authors have attempted to assess the performance of the irrigation bureaucracies, conceptualise irrigation management issues, and build an empirical base for analysis while drawing upon the experience of ten country cases in Asia, Africa, and Latin America. The Second Chapter focuses on the variations in the management structures identified and the types of irrigation systems; and it defines the variables of the management structures. The activities and objectives of irrigation management are discussed in Chapter Three. The objectives include: greater production and productivity of irrigation projects; improved water distribution; reduction in conflicts; greater resource mobilisation and a sustained system performance. The authors also highlight the performance criterion in this chapter. They identify about six contextual factors which affect the objectives and the performance of irrigation, which are discussed in detail in Chapter Four. In Chapter Five, some organisational variables, which would lead to improvements in irrigation, are examined.

Satu Kahkonen and Anthony Lanyi. Institutions, Incentives, and Economic Reforms in India. New Delhi: Sage Publications, 2000. 516 pages. Hardback. Price Indian Rs 595.00.

2001 ◽  
Vol 40 (1) ◽  
pp. 71-74
Author(s):  
Attiya Y. Javed
Keyword(s):  
Reform Process ◽  
New Delhi ◽  
Social Rules ◽  
Reform Agenda ◽  
The Social ◽  
Wide Range ◽  
Rural Governance ◽  
Private And Public ◽  
Economic Landscape ◽  
Number Of Authors

The economic reform process began in India in 1991. However, the reform agenda is still far from its goals as is evident from low per capita income. Thus, this reform effort has not produced the desired outcome of a faster rate of economic and social development in a meaningful way. It is the premise of this volume that to transform the social and economic landscape, the proposed reforms should be broadbased and multi-pronged which take into account incentives for the stockholders in both the private and public sectors. The institutions are the rules that govern economy and include the fundamental legal, political, and social rules that establish the basis for production, exchange, and distribution. The two editors of this volume have received contributions from a number of authors and the wide range of papers are grouped under five main headings: political economy of reforms, reforming public goods delivery, reform issues in agriculture and rural governance, and reforming the district and financial sector.

Stress, anxiety, depression and burnout in frontline health care workers during COVID-19 pandemic: a brief systematic review and new data from Russia

2021 ◽  
Author(s):  
Ekaterina Mosolova ◽  
Dmitry Sosin ◽  
Sergey Mosolov
Keyword(s):  
Risk Factors ◽  
Systematic Review ◽  
Female Gender ◽  
Assessment Tools ◽  
Care Workers ◽  
Younger Age ◽  
Wide Range ◽  
Associated Risk Factors ◽  
Anxiety Depression ◽  
The Impact

During the COVID-19 pandemic, healthcare workers (HCWs) have been subject to increased workload while also exposed to many psychosocial stressors. In a systematic review we analyze the impact that the pandemic has had on HCWs mental state and associated risk factors. Most studies reported high levels of depression and anxiety among HCWs worldwide, however, due to a wide range of assessment tools, cut-off scores, and number of frontline participants in the studies, results were difficult to compare. Our study is based on two online surveys of 2195 HCWs from different regions of Russia during spring and autumn epidemic outbreaks revealed the rates of anxiety, stress, depression, emotional exhaustion and depersonalization and perceived stress as 32.3%, 31.1%, 45.5%, 74.2%, 37.7% ,67.8%, respectively. Moreover, 2.4% of HCWs reported suicidal thoughts. The most common risk factors include: female gender, nurse as an occupation, younger age, working for over 6 months, chronic diseases, smoking, high working demands, lack of personal protective equipment, low salary, lack of social support, isolation from families, the fear of relatives getting infected. These results demonstrate the need for urgent supportive programs for HCWs fighting COVID-19 that fall into higher risk factors groups.

A MODELING SYSTEM FOR CLIMATE CHANGE RISK ASSESSMENT, MANAGEMENT AND HEDGING IN COASTAL AREAS

2017 ◽  
Author(s):  
Sergei Soldatenko ◽  
Sergei Soldatenko ◽  
Genrikh Alekseev ◽  
Genrikh Alekseev ◽  
Alexander Danilov ◽  
...  
Keyword(s):  
Climate Change ◽  
Risk Assessment ◽  
Coastal Areas ◽  
Mitigation Strategies ◽  
System Structure ◽  
The Arctic ◽  
Risk Modeling ◽  
Wide Range ◽  
Adverse Weather ◽  
The Impact

Every aspect of human operations faces a wide range of risks, some of which can cause serious consequences. By the start of 21st century, mankind has recognized a new class of risks posed by climate change. It is obvious, that the global climate is changing, and will continue to change, in ways that affect the planning and day to day operations of businesses, government agencies and other organizations and institutions. The manifestations of climate change include but not limited to rising sea levels, increasing temperature, flooding, melting polar sea ice, adverse weather events (e.g. heatwaves, drought, and storms) and a rise in related problems (e.g. health and environmental). Assessing and managing climate risks represent one of the most challenging issues of today and for the future. The purpose of the risk modeling system discussed in this paper is to provide a framework and methodology to quantify risks caused by climate change, to facilitate estimates of the impact of climate change on various spheres of human activities and to compare eventual adaptation and risk mitigation strategies. The system integrates both physical climate system and economic models together with knowledge-based subsystem, which can help support proactive risk management. System structure and its main components are considered. Special attention is paid to climate risk assessment, management and hedging in the Arctic coastal areas.

The Management of Post-Tonsillectomy Morbidity in Patients With Sleep Apnoea

2019 ◽  
Vol 70 (10) ◽  
pp. 3738-3740
Keyword(s):  
Day Surgery ◽  
Sleep Apnoea ◽  
Integrative Approach ◽  
Multicenter Studies ◽  
Therapeutic Modalities ◽  
Advantages And Disadvantages ◽  
Obstructive Sleep ◽  
Wide Range ◽  
The Impact ◽  
Surgery Center

The Tonsillectomy in children or adults is an intervention commonly encountered in the ENT (Ear Nose and Throat) and Head and Neck surgeon practice. The current tendency is to perform this type of surgery in major ambulatory surgery centers. Two objectives are thus pursued: first of all, the increase of the patient quality of life through the reintegration into the family as quickly as possible and secondly, the expenses associated with continuous hospitalization are reduced. Any tertiary (multidisciplinary) sleep center must ensure the complete diagnosis and treatment (including surgery) of sleep respiratory disorders. Under these conditions the selection of patients and especially the implementation of the specific protocols in order to control the postoperative complications it becomes essential. The present paper describes our experience of tonsillectomy as treatment for selected patients with chronic rhonchopathy (snoring) and mild to moderate obstructive sleep apnoea. It was presented the impact of antibiotics protocols in reducing the main morbid outcomes following tonsillectomy, in our day surgery center. The obtained results can also be a prerequisite for the integrative approach of the patients with sleep apnoea who were recommended surgical treatment. Considering the wide range of therapeutic modalities used in sleep apnoea, each with its specific advantages and disadvantages, more extensive and multicenter studies are needed. Keywords: post-tonsillectomy morbidity, day surgery center, sleep disorders

Cognitive Impact of Cerebellar Damage: Is There a Future for Cognitive Rehabilitation?

2018 ◽  
Vol 17 (3) ◽  
pp. 199-206 ◽  
Author(s):  
Kim van Dun ◽  
Frank V. Overwalle ◽  
Mario Manto ◽  
Peter Marien
Keyword(s):  
Affective Disorders ◽  
Cognitive Rehabilitation ◽  
Therapeutic Interventions ◽  
Posterior Fossa Surgery ◽  
Daily Life Activities ◽  
Wide Range ◽  
Affective Deficits ◽  
Cerebellar Injury ◽  
Cognitive Therapies ◽  
The Impact

Background & Objective: During the past 3 decades, numerous neurophysiological, neuroimaging, experimental and clinical studies have evidenced a crucial role for the cerebellum in cognitive, affective and behavioral functions. As a result of the acknowledged modulatory role of the cerebellum upon remote structures such as the cerebral cortex, cerebellar injury may give rise to a constellation of behavioral, affective and cognitive symptoms (Schmahmann's Syndrome). In sharp contrast to the wide range of therapeutic interventions to treat cognitive and affective disorders following cerebral cortical lesions and despite the consequences of Schmahmann’s syndrome upon daily life activities, the literature is surprisingly only scantly documented with studies investigating the impact of cognitive therapies on cerebellar induced cognitive and affective disorders. This survey aims to present an overview of the therapeutic interventions available in the literature as a possible treatment for Schmahmann’s Syndrome after cerebellar injury, after posterior fossa surgery in children, and in children with neurodevelopmental disorders. Although systematical studies are clearly warranted, available evidence suggests that cerebellar-induced cognitive and affective disorders should be treated in a specific way. Approaches where the patients are explicitly made aware of their deficits and are considered to act as an “external cerebellum” are the most promising. Conclusion: The study of the anatomical connectivity of the cerebellar microcomplexes involved in cognitive/affective deficits is likely to play a major-role in the future.

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