Collaborative Business Service Modelling and Improving

2014 ◽  
pp. 128-147 ◽  
Author(s):  
Thang Le Dinh ◽  
Thanh Thoa Pham Thi
Keyword(s):  
Relevant Literature ◽  
Service Level ◽  
System Level ◽  
Network Architectures ◽  
Business Service ◽  
Business Services ◽  
Conceptual Foundation ◽  
Service Creation ◽  
Service Modelling ◽  
Different Dimensions

In the context of globalization, the competitive advantage of each service enterprise depends greatly on the ability to use network architectures to collaborate efficiently in business services. The chapter aims at introducing an information-driven approach that provides a conceptual foundation for modelling effectively and improving incrementally collaborative business services. The chapter begins by presenting the necessity for and principles of the information-driven approach. Then it presents the business service foundation for the proposed approach that consists of three different dimensions: 1) service proposal, corresponding to the service value creation network level, 2) service creation, corresponding to the service system level, and 3) service operation, corresponding to the service level. The chapter continues with a discussion and review of the relevant literature, followed by the conclusion and suggestions for further research.

scholarly journals Information-Driven Framework for Collaborative Business Service Modelling

2012 ◽  
Vol 3 (1) ◽  
pp. 1-18 ◽  
Author(s):  
Thang Le Dinh ◽  
Thanh Thoa Pham Thi
Keyword(s):  
Conceptual Framework ◽  
Relevant Literature ◽  
Service Level ◽  
System Level ◽  
Network Architectures ◽  
Business Service ◽  
Business Services ◽  
Modelling Framework ◽  
Service Creation ◽  
Service Modelling

In the context of a network of enterprises, the competitive advantage of each enterprise depends greatly on the ability to use network architectures to collaborate efficiently in business services. The paper introduces a conceptual framework, called the CBSM (Collaborative Business Service Modelling) framework, which provides an intellectual foundation for understanding thoroughly and modelling effectively collaborative business services. The paper begins by presenting the necessity for and principles of the conceptual framework. Then it presents the architecture of the CBSM framework that consists of three different levels: the service level for service operation, the service system level for service creation, and the service value creation network level for service proposal. The paper continues with a discussion and review of the relevant literature, followed by the conclusion and suggestions for further research.

Collaborative Business Service Modelling in Knowledge-Intensive Enterprises

2016 ◽  
Vol 7 (4) ◽  
pp. 1-22
Author(s):  
Thang Le Dinh ◽  
Thanh Thoa Pham Thi
Keyword(s):  
Relevant Literature ◽  
Vital Role ◽  
Business Service ◽  
Business Services ◽  
Conceptual Foundation ◽  
Service Levels ◽  
Knowledge Based ◽  
Knowledge Based Economy ◽  
Service Modelling ◽  
Knowledge Intensive

Nowadays, knowledge-intensive enterprises, which offer knowledge-based products and services to the market, play a vital role in the knowledge-based economy. In the global networked age, collaborative business services have raised as one of the most important knowledge-intensive services that help enterprises to gain the competitive advantage. These services greatly depend on the ability to use network architectures to collaborate efficiently with business partners. This paper introduces the KB-CBSM (Knowledge-Based Collaborative Business Service Modelling) approach, which aims at providing a conceptual foundation for modelling effectively and improving incrementally collaborative business services in knowledge-intensives enterprises. The paper begins by presenting the necessity and principles of the KB-CBSM approach. Next, it presents the conceptual foundation that consists of three levels: Service value creation network, Service system and Service levels. The paper continues with a discussion and review of the relevant literature and ends with the conclusion and suggestions for further research.

Business Service Scheduling

2010 ◽  
Vol 1 (4) ◽  
pp. 52-63
Author(s):  
Jürgen Dorn
Keyword(s):  
Optimal Solution ◽  
Service Level ◽  
Service Process ◽  
Soft Constraints ◽  
Scheduling Problem ◽  
Business Service ◽  
Business Services ◽  
Service Scheduling ◽  
Production Processes ◽  
Hard Constraints

The management and predictive planning of the processes to create business services is more difficult than the planning of production processes, because services cannot be produced in stock and customers are involved in their creation. In this paper, the author proposes a method for service scheduling and optimization based on an ontology to describe business services and related concepts. The author schedules operations required to create a service. With each service process and its operations, soft and hard constraints on the execution of operations and the required resources are posted. These constraints are derived from service level agreements. A legal plan must then satisfy all hard constraints. All soft constraints are matter of optimization. Using a tabu search, a near-optimal solution of the service scheduling problem is achieved.

Business Service Scheduling

2012 ◽  
pp. 324-335
Author(s):  
Jürgen Dorn
Keyword(s):  
Optimal Solution ◽  
Service Level ◽  
Service Process ◽  
Soft Constraints ◽  
Scheduling Problem ◽  
Business Service ◽  
Business Services ◽  
Service Scheduling ◽  
Production Processes ◽  
Hard Constraints

The management and predictive planning of the processes to create business services is more difficult than the planning of production processes, because services cannot be produced in stock and customers are involved in their creation. In this paper, the author proposes a method for service scheduling and optimization based on an ontology to describe business services and related concepts. The author schedules operations required to create a service. With each service process and its operations, soft and hard constraints on the execution of operations and the required resources are posted. These constraints are derived from service level agreements. A legal plan must then satisfy all hard constraints. All soft constraints are matter of optimization. Using a tabu search, a near-optimal solution of the service scheduling problem is achieved.

A little help from my friends: how purchasing gains influence in complex business-to-business services: the case of legal

2017 ◽  
Vol 32 (2) ◽  
pp. 206-217 ◽  
Author(s):  
Wendy L. Tate ◽  
Lisa M. Ellram ◽  
Ulrich Schmelzle
Keyword(s):  
Supplier Management ◽  
Positive Contribution ◽  
Business Service ◽  
Case Study Method ◽  
Business Services ◽  
Content Type ◽  
Additional Costs ◽  
Service Procurement ◽  
Business To Business

Purpose The purpose of this research is to develop an understanding of how purchasing can become meaningfully involved in complex business-to-business service purchases. Design/methodology/approach A single in-depth case study method of an exemplar organization was applied to better understand the purchasing function’s role in adding to the value proposition in complex, non-traditional business-to-business service purchases. Findings Powerful allies or advocates can mediate purchasing involvement in service procurement. However, once the involvement is initiated, purchasing must make a positive contribution with respect to the specific needs and expectations of the budget owner to retain its influence. Research limitations/implications This research extends institutional theory to show how powerful allies or advocates can mediate purchasing involvement in the complex services spend. Practical implications This study describes the potential impact of purchasing’s involvement in complex services spend and highlights the opportunities for purchasing managers to improve supplier management and drive out additional costs. Originality/value For the business practitioner, this research provides evidence regarding how individual functions can gain influence in the organization. A conceptual model describes the meaningful involvement of purchasing in complex business-to-business service purchases.

scholarly journals The Difference between Business Process Management, System Analysis and Other Types of Business Process Modeling

2017 ◽  
Vol 1 (5) ◽  
Author(s):  
Israr Abd Al-karim El-sharif
Keyword(s):  
Small Business ◽  
Business Process ◽  
Information Technologies ◽  
Process Management ◽  
System Analysis ◽  
Measurement Instrument ◽  
Business Services ◽  
Conceptual Foundation ◽  
The Difference ◽  
System Analyzing

  This article trying to lay emphasis on four types of business modeling evergreen topics: business processing management, business analyzing, system analyzing and business processing reengineering by doing comparison between them. The conceptual foundation of the research is based on insights from the resource-based view (RBV) papers, books and theory its complementary competence perspective; the literature; and from the findings of the exploratory study. The research methodology used for descriptive research design. A major element of the paper is offers a number of an original contribution to students, academics and practitioners. The paper is valuable for them because its development and validation of the research model and its accompanying measurement instrument. The findings show these concepts are important and required to work closely together in order to deliver a set of included small business services to the user community, otherwise the overall technology services themselves will not provide any value to the business unless data should be used to achieve the requirements. It is evidently that combination of these concepts and Information Technologies (IT) results into reliable systems in the enterprises. The Business Processing management, The Business analyzing, both system analyzing and Business Processing Re-engineering can be considered as complementary to each other rather than as a substitute like piece of puzzle. They are contributing to the value addition of the small business.  

E-recruitment and training comprehensiveness: untapped antecedents of employer branding

2019 ◽  
Vol 51 (2) ◽  
pp. 125-136 ◽  
Author(s):  
Sovanjeet Mishra ◽  
S. Pavan Kumar
Keyword(s):  
Design Methodology ◽  
Relevant Literature ◽  
Organisational Development ◽  
Training Process ◽  
Employer Branding ◽  
Conceptual Foundation ◽  
Content Type ◽  
And Training ◽  
Practical Implications ◽  
Modelling Approach

PurposeThe purpose of this paper is to highlight e-recruitment and training comprehensiveness as the untapped antecedents of employer branding (EB) in the relevant literature, which might enhance the employer’s knowledge and lead to organisational development.Design/methodology/approachThis study adopts an exploratory conceptual modelling approach based on the extant literature from 1964 to 2017 using the databases of Emerald, EBSCO, Scopus, Proquest, JSTOR and search engines such as Google Scholar to ensure the reliability of the literature.FindingsThis paper suggests that e-recruitment and training comprehensiveness might be the untapped antecedents of EB as compared to traditional recruitment and training process explored in earlier studies.Research limitations/implicationsThe viewpoint can be further refined through academic conceptualisation and empirical validation.Practical implicationsThis paper lays a conceptual foundation in the emerging area of EB. Ideas expressed herein can be approached by academicians.Originality/valuePast studies have not explored e-recruitment and training comprehensiveness as the antecedents of EB. This work provides knowledge that candidly contributes to the conceptualisation of e-recruitment and training comprehensiveness. Further, this research has the potential to help academicians to understand the antecedents of EB leading to organisational development.

scholarly journals Where have we been and where are we going? The state of contemporary health promotion

2020 ◽  
Vol 79 (6) ◽  
pp. 621-632 ◽  
Author(s):  
James Woodall ◽  
Charlotte Freeman
Keyword(s):  
Health Promotion ◽  
Relevant Literature ◽  
Paper Briefly ◽  
Policy And Practice ◽  
Conceptual Foundation ◽  
Current State ◽  
Conceptual Clarity ◽  
The World ◽  
The Status ◽  
Health Policy And Practice

This paper seeks to critically discuss the current state of health promotion, arguing that ambiguity remains in its conceptual foundation, practice and education, which is contributing to its decline in several parts of the world. Drawing on relevant literature, the paper re-examines the status of health promotion as a specialist discipline in its own right and suggests that the reaffirmation of this status can move health promotion from the margins to the mainstream of public health policy and practice. The paper briefly rehearses some common conceptualisations of health promotion before suggesting four tensions which, if resolved, could offer greater conceptual clarity and galvanise the contribution of the discipline in addressing individual and community health across the globe.

India’s Global and Internal Labor Migration and Resistance

2017 ◽  
Author(s):  
Immanuel Ness
Keyword(s):  
Labor Migration ◽  
High Technology ◽  
Business Service ◽  
Guest Workers ◽  
Business Services ◽  
Migration Patterns ◽  
Corporate Leaders ◽  
The North ◽  
Gulf States ◽  
Dramatic Growth

This chapter examines the emergence of India as a labor-export economy through assessing the warped development of the country in its effort to create a mobile labor force in all segments of the economy. Though most observers have analyzed the dramatic growth of the high technology and business service guest workers on a world scale, India seeks to export workers in all skill and wage segments, from low-wage construction, trucking, and service laborers in the Arab gulf states to high technology and business services workers in advanced capitalist countries. The chapter examines two case studies of the outcome of new migration patterns in South Asia (India), examining the high-technology enclave of Hyderabad—viewed by many corporate leaders in the North as a model for the future workplace.

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