A Security Analysis of MPLS Service Degradation Attacks Based on Restricted Adversary Models

2014 ◽  
pp. 127-148 ◽  
Author(s):  
Abdulrahman Al-Mutairi ◽  
Stephen D. Wolthusen
Keyword(s):  
Financial Services ◽  
Critical Infrastructure ◽  
Security Analysis ◽  
Limited Attention ◽  
Service Levels ◽  
Grid Networks ◽  
Service Characteristics ◽  
Multi Protocol Label Switching ◽  
Service Degradation

Whilst the security and integrity of exterior gateway protocols such as the Border Gateway Protocol (BGP) and, to a lesser extent, interior gateway protocols, including the Multi-Protocol Label Switching (MPLS), have been investigated previously, more limited attention has been paid to the problem of availability and timeliness that is crucial for service levels needed in critical infrastructure areas such as financial services and electric power (smart grid) networks. The authors describe a method for modeling adversaries for the analysis of attacks on quality of service characteristics underpinning such real-time networks as well as a model of policies employed by MPLS routers based on simplified networks and give an analysis of attack vectors based on assumed adversaries derived from the introduced method.

Modernization of Antimonopoly Policy in Russia (Economic Analysis of Proposed Changes in the Competition Law)

2005 ◽  
pp. 100-116
Author(s):  
S. Avdasheva ◽  
A. Shastitko
Keyword(s):  
Economic Analysis ◽  
Financial Markets ◽  
Financial Services ◽  
Competition Law ◽  
Commodity Markets ◽  
State Aid ◽  
Executive Power ◽  
Rule Of Reason ◽  
Per Se

The article is devoted to the analysis of the draft law "On Protection of Competition", which must substitute the laws "On Competition and Limitation of Monopolistic Activity on Commodity Markets" and "On Protection of Competition on the Financial Services Market". The innovations enhancing the quality of Russian competition law and new norms providing at least ambiguous effects on antimonopoly regulation are considered. The first group of positive measures includes unification of competition norms for commodity and financial markets, changes of criteria and the scale of control of economic concentrations, specification of conditions, where norms are applied "per se" and according to the "rule of reason", introduction of rules that can prevent the restriction of competition by the executive power. The interpretation of the "collective dominance" concept and certain rules devoted to antimonopoly control of state aid are in the second group of questionable steps.

Protection of Customers for Management of Digital Banking Services (Study at PT. BRI Unit Boyolali)

2020 ◽  
Vol 3 (2) ◽  
pp. 170
Author(s):  
Herdian Ayu Andreana Beru Tarigan ◽  
Darminto Hartono Paulus
Keyword(s):  
Information Technology ◽  
Financial Services ◽  
Banking Industry ◽  
Service Innovation ◽  
Quality Of Services ◽  
Legal Research ◽  
Banking Services ◽  
Services Sector ◽  
Financial Services Sector

<p>Increasing competition in the Indonesian banking industry has encouraged many banks to improve the quality of services to customers by utilizing information technology developments. Service innovation in the use of information technology encourages banks to enter the era of digital banking services. However, the development of digital banking services also increases the risks faced by banks. The purpose of this study is to provide an overview of the implementation of digital banking services and customer protection for risks from digital banking services. The method used in this study is an empirical legal research method. The results of this study indicate that the implementation of digital banking services is regulated by OJK Regulation No.12/POJK.03/2018. The existence of this OJK Regulation is expected by banks as providers of digital banking services to always prioritize risk management in the use of information technology. In addition, this study also shows the existence of 2 types of customer protection for the use of digital banking services, namely preventive protection in the form of legislation related to customer protection in the financial services sector and repressive protection in the form of bank accountability for complaints from customers using digital banking services.</p>

scholarly journals Complete resource pooling of a load-balancing policy for a network of battery swapping stations

2021 ◽  
Author(s):  
Fiona Sloothaak ◽  
James Cruise ◽  
Seva Shneer ◽  
Maria Vlasiou ◽  
Bert Zwart
Keyword(s):  
Carbon Emission ◽  
Queueing Network ◽  
Service Levels ◽  
Resource Pooling ◽  
Transportation Sector ◽  
Single Station ◽  
Optimal Resource ◽  
Promising Solution ◽  
Reduce Carbon Emission

AbstractTo reduce carbon emission in the transportation sector, there is currently a steady move taking place to an electrified transportation system. This brings about various issues for which a promising solution involves the construction and operation of a battery swapping infrastructure rather than in-vehicle charging of batteries. In this paper, we study a closed Markovian queueing network that allows for spare batteries under a dynamic arrival policy. We propose a provisioning rule for the capacity levels and show that these lead to near-optimal resource utilization, while guaranteeing good quality-of-service levels for electric vehicle users. Key in the derivations is to prove a state-space collapse result, which in turn implies that performance levels are as good as if there would have been a single station with an aggregated number of resources, thus achieving complete resource pooling.

Determinants of Financial Inclusion in Namobuddha Municipality, Nepal

2021 ◽  
Vol 5 (1) ◽  
pp. 60-74
Author(s):  
Jeetendra Dangol ◽  
Anil Humagain
Keyword(s):  
Financial Literacy ◽  
Financial Services ◽  
Control Variable ◽  
Financial Innovation ◽  
Sampling Technique ◽  
Financial Inclusion ◽  
Gender Education ◽  
And Control ◽  
Moderating Role

Financial inclusion is a priority agenda in countries like Nepal. The study seeks to determine the access to financial services, financial innovation and quality of financial services to the financial inclusion.The study is based on questionnaire surveydata with363 household respondents using a convenient sampling technique, and carried out in Namobuddha Municipality of Nepal. The moderating effect of financial literacy and control variable of demographic items have been analysed using generalised regression model. The results show that financial innovation and quality of financial services are the significant determinants of financial inclusion; financial literacy is found significant and it plays a moderating role between the variables under study. The findings revealed that the tendency of higher level of financial inclusion was influenced by gender, education level and monthly income.

Service journey quality: conceptualization, measurement and customer outcomes

2021 ◽  
Vol 32 (6) ◽  
pp. 1-27
Author(s):  
Elina Jaakkola ◽  
Harri Terho
Keyword(s):  
Service Quality ◽  
Service Delivery ◽  
Customer Loyalty ◽  
Financial Services ◽  
Three Dimensions ◽  
Service Research ◽  
Research Approach ◽  
Critical Determinant ◽  
Content Type

PurposeThe quality of the customer journey has become a critical determinant of successful service delivery in contemporary business. Extant journey research focuses on the customer path to purchase, but pays less attention to the touchpoints related to service delivery and consumption that are key for understanding customer experiences in service-intensive contexts. The purpose of this study is to conceptualize service journey quality (SJQ), develop measures for the construct and study its key outcomes.Design/methodology/approachThe study uses a discovery-oriented research approach to conceptualize SJQ by synthesizing theory and field-based insights from customer focus group discussions. Next, using consumer survey data (N = 278) from the financial services context, the authors develop measures for the SJQ. Finally, based on an additional survey dataset (N = 239), the authors test the nomological validity and predictive relevance of the SJQ.FindingsSJQ comprises of three dimensions: (1) journey seamlessness, (2) journey personalization and (3) journey coherence. This study demonstrates that SJQ is a critical driver of service quality and customer loyalty in contemporary business. This study finds that the loyalty link is partially mediated through service quality, indicating that SJQ explains loyalty above and beyond service quality.Research limitations/implicationsSince service quality only partially mediates the link between service journey quality and customer loyalty, future studies should examine alternative mediators, such as customer experience, for a more comprehensive understanding of the performance effects.Practical implicationsThe study offers concrete tools for service managers who wish to understand and develop the quality of service journeys.Originality/valueThis study advances the service journey concept, demonstrates that the quality of the service journey is a critical driver of customer performance and provides rigorous journey constructs for future service research.

The structure and application of an automated system for monitoring passenger traffic

2021 ◽  
Vol 14 (3) ◽  
pp. 4-11
Author(s):  
Evgeniy Anikeev
Keyword(s):  
Data Collection ◽  
General Structure ◽  
Automated System ◽  
Passenger Transport ◽  
Service Levels ◽  
Passenger Traffic ◽  
Advantages And Disadvantages ◽  
Transport Services ◽  
Transport Control

Various methods of collecting data on passenger traffic, their advantages and disadvantages are considered. It is shown that in order to improve the quality of transport services, it is necessary to regularly collect and refine data on passenger traffic. The goals and methods of obtaining information about passenger traffic in the system of municipal passenger transport are indicated. All currently existing methods are divided into three categories: data collection using technical means, data collection with the help of censors and volunteers, and interpretation of fare payments. All the methods presented in the article were compared in terms of labor intensity, costs and accuracy of the results obtained. The advantages and disadvantages of each method are considered. The general structure of an automated system for collecting data on passenger traffic is presented. The necessity of creating a centralized system for collecting and processing data associated with all passenger transport control systems has been substantiated. The tasks solved by this system at all levels of transport services for passengers are shown. Each of the tasks is assigned to one of three service levels: pre-transport, transport and post-transport. It is shown that only solving problems at all levels can ensure high-quality operation of the municipal passenger transport system.

scholarly journals Cooperation amidst competition: cybersecurity partnership in the US financial services sector

2021 ◽  
Vol 7 (1) ◽  
Author(s):  
Sean Atkins ◽  
Chappell Lawson
Keyword(s):  
Financial Services ◽  
Potential Model ◽  
Critical Infrastructure ◽  
Policy Framework ◽  
Current Policy ◽  
Current Form ◽  
Services Sector ◽  
Financial Services Sector ◽  
The Us ◽  
Depth Interviews

ABSTRACT The US Financial Services Sector (FSS) is commonly regarded as one of the most successful in addressing cybersecurity through public–private partnership and as a potential model for less advanced sectors. However, how well the sector has actually fared remains poorly understood. Based on publicly available material and in-depth interviews with those intimately involved in business–government collaboration on cybersecurity in the FSS, we analyze how and why collaboration evolved into its current form. We find that considerable gaps remain, which both reveal limitations in the current policy framework for the FSS and suggest lessons for other critical infrastructure sectors.

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