The structure and application of an automated system for monitoring passenger traffic

2021 ◽  
Vol 14 (3) ◽  
pp. 4-11
Author(s):  
Evgeniy Anikeev
Keyword(s):  
Data Collection ◽  
General Structure ◽  
Automated System ◽  
Passenger Transport ◽  
Service Levels ◽  
Passenger Traffic ◽  
Advantages And Disadvantages ◽  
Transport Services ◽  
Transport Control

Various methods of collecting data on passenger traffic, their advantages and disadvantages are considered. It is shown that in order to improve the quality of transport services, it is necessary to regularly collect and refine data on passenger traffic. The goals and methods of obtaining information about passenger traffic in the system of municipal passenger transport are indicated. All currently existing methods are divided into three categories: data collection using technical means, data collection with the help of censors and volunteers, and interpretation of fare payments. All the methods presented in the article were compared in terms of labor intensity, costs and accuracy of the results obtained. The advantages and disadvantages of each method are considered. The general structure of an automated system for collecting data on passenger traffic is presented. The necessity of creating a centralized system for collecting and processing data associated with all passenger transport control systems has been substantiated. The tasks solved by this system at all levels of transport services for passengers are shown. Each of the tasks is assigned to one of three service levels: pre-transport, transport and post-transport. It is shown that only solving problems at all levels can ensure high-quality operation of the municipal passenger transport system.

scholarly journals ОЦІНКА ВПЛИВУ ПАРАМЕТРІВ ЯКОСТІ ТРАНСПОРТНОЇ ПОСЛУГИ МІСЬКОГО ПАСАЖИРСЬКОГО ПІДПРИЄМСТВА- ПЕРЕВІЗНИКА НА ТРАНСПОРТНУ ПОВЕДІНКУ В МІСТІ КИЄВІ

2019 ◽  
pp. 31-37
Author(s):  
Петровська Світлана Іванівна
Keyword(s):  
Behavioral Responses ◽  
Urban Transport ◽  
Passenger Transport ◽  
Passenger Traffic ◽  
Passenger Transportation ◽  
Transport Services ◽  
Transportation Service ◽  
Private Car ◽  
Traditional Approaches

The rapid significant increase in the quality of the process of passenger transportation by Kyiv public transport can be a powerful motivation to increase the frequency of its use. However, the parameters of the desired change in the quality of urban transport remain unknown, which leads to its chaotic management. Two trends in urban passenger traffic quality research are common. The first approach deals with measuring the operating parameters of the transport system, and the second one focuses on the research of customers' opinions regarding transport services. However, none of the scientists focuses fully on the specific human behavioral responses to the quality of the city's passenger transportation service, when urban transport is opposed to a private car. Because of this, the assessment of the quality of urban passenger transport requires the development of special tools. It is already clear today that not all traditional approaches used in studies of transport behavior that depend on the quality structure may be suitable for this.

scholarly journals JUSTIFICATION OF THE DEGREE OF NECESSITY OF QUALITY INDICATORS IN THE PASSENGER TRANSPORTATION EVALUATION SYSTEM

2020 ◽  
Vol 4 (157) ◽  
pp. 152-157
Author(s):  
G. Burlakova ◽  
М. Bukina
Keyword(s):  
Quality Assessment ◽  
Quality Indicators ◽  
Assessment System ◽  
Passenger Transport ◽  
Passenger Traffic ◽  
Passenger Transportation ◽  
Transport Services ◽  
General Quality ◽  
Transportation Process

The approaches to assessing the quality of passenger transport services and indicators considered in scientific works, and also existing in state and international standards, are considered. A hierarchical system of indicators (ranking level) has been drawn up, which distributes the sequence of indicators of transport services. The foreign experience of organizing the work of municipal transport was taken into account, the quality of service of which is constantly monitored and as close as possible to the needs of passengers. However, a number of issues, namely: measuring the quality of transport services for the population on a digital scale, methods and methods for monitoring quality assessment, and improving it, etc., remain open. Based on the results of the preliminary study, the main indicators for assessing the quality of passenger transport were identified and grouped, both objective and dependent on the perception of the consumer, which most clearly describe the quality of the provision of passenger transport services. Almost all researchers in their works have determined that the system of general quality indicators should include the following indicators: availability, reliability, comfort, information content, safety, regularity, cost-effectiveness. But due to the importance of each of the elements of the complex indicator, it is necessary to take into account not only all the components of the quality assessment, but also, to a certain extent, their impact on the quality of the transportation process. The article analyzes the importance of each component included in the system of indicators for assessing the quality of transport services for passengers. The necessity of digital assessment of the quality of services for the transportation of passengers by city bus transport has been substantiated. The developed methodology will allow assessing the quality of passenger transportation by other types of transport. The degree of the need for quality indicators in the passenger traffic assessment system has been substantiated, which will allow evaluating the quality of passenger service not at the verbal level ("bad", "good"), but at the level of digital comparison. substantiation of the degree of need for quality indicators in the passenger traffic assessment system; considering the feasibility of each indicator with its constituent components, determining the degree of influence of each component on the quality of the provision of services for the carriage of passengers by road. For the digitalization of the assessment of the quality of transportation, the designation of the general quality indicator is adopted - Яобщ. In numerical terms, the quality indicator should tend to the maximum value, which in this study is taken as 4. For this, all indicators will be divided into separate components, the weight of which will be estimated at 0.1. A general indicator for assessing the quality of passenger transportation has been determined, which will determine the competitiveness of the enterprise, satisfy the need for a high-quality transportation process, taking into account all criteria and indicators. Thus, the assessment of the quality of passenger transportation, based on the minimum value of the coefficient, which will tend from 3.5 to 4, will determine the ability of the enterprise to carry out the transportation of passengers according to a qualitative assessment and, taking it into account, conduct tenders for the transportation of passengers. Keywords: quality assessment, indicators, transport service, transportation process, passenger traffic, monitoring, ranking.

scholarly journals Analysis of methods for determining the quantity and passenger capacity of rolling stock on urban routes of passenger transportation

2021 ◽  
Vol 12 (2) ◽  
pp. 11-18
Author(s):  
Viktor Bilichenko ◽  
◽  
Serhiy Tsymbal ◽  
Olga Tsymbal ◽  
◽  
...  
Keyword(s):  
Transport System ◽  
Rolling Stock ◽  
Maximum Efficiency ◽  
Road Accidents ◽  
Passenger Transport ◽  
Passenger Traffic ◽  
Passenger Transportation ◽  
Transport Services ◽  
Level Of Satisfaction

An analysis of methods for determining the number and passenger capacity of rolling stock on urban routes of passenger traffic. Coordinated growth of efficiency and quality of urban passenger transport allows to increase the level of satisfaction of passenger transportation needs, reduce transport stress on the urban passenger transport system, improve the environmental situation, reduce road accidents and the number of road accidents, ensure unprofitable work of carriers. Improving the functioning of the production system of urban passenger transport should ensure a minimum travel time of passengers, regular movement of vehicles along the route, rational use of rolling stock and quality passenger service at minimal cost. Managing the number and passenger capacity of rolling stock on the route is an important task that affects both the quality of passenger transport services and the economic efficiency of carriers. These factors are opposite, ie, by improving the quality of passenger transport services, the carrier is usually forced to reduce the efficiency of vehicles. The tasks of local authorities are to ensure the number and passenger capacity of vehicles on the route and the quality of passenger transport services that would ensure maximum efficiency of the urban passenger transport system, taking into account the interests of all parties, ie carriers, passengers and the community. Despite the presence of a significant amount of research, the task of choosing the number and passenger capacity of buses on regular routes in city traffic, which would ensure an improvement in the quality of services, remains urgent.

scholarly journals RESEARCH OF QUALITY FORMATION OF TRANSPORT SERVICES BY PASSENGER TRANSPORT ENTERPRISES OF EU

2021 ◽  
Vol 49 (2) ◽  
pp. 122-130
Author(s):  
Nazarenko I ◽  
Keyword(s):  
Quality Criteria ◽  
Modern Society ◽  
Enterprise Management ◽  
Passenger Transport ◽  
Global Trends ◽  
Transport Services ◽  
Object Of Study ◽  
The Cost ◽  
Transport Complex

The article examines the processes, criteria and factors to ensure the quality of passenger transport services. Object of study - processes to ensure the quality of passenger transport services in the context of European integration of Ukraine. Purpose - a study of the world experience in the formation of the concept of quality of transport services, summarizing the main factors that affect the quality of transport services, as well as the main criteria affecting the qualitative characteristics of the services of the transport. Method study - generalization of fundamental works of Ukrainian and foreign scientists of economists is in the internal checking system, dialectical going, fundamental positions of economic theory, system-logical approach near research of the economic phenomena and processes. Satisfaction the needs of society and economy of passenger transport services depends on the quality and timeliness of those services. Questions of quality passenger transport services are interested in users of transport services, companies providing them. However, the requirements and the basic criteria for assessing the quality they are different. If the passenger transport enterprise interested in providing their services with minimal effort and money, the service users in their assessment pay attention not only on the cost of services, but also on transport safety, comfort, delivery time, etc.. The quality of the transport concept of integrated services, which is constantly being developed and improved. Global trends show that the quality of transport services must ensure the needs and expectations of consumers. Accordingly, it is increasing the importance of defining the qualities that affect the quality of service. Given the transient and dynamic nature of modern society and the lifestyle of the main consumers of the services the system factors and quality criteria must be flexible and dynamic to meet the industry's competitiveness on the European market of services. Awareness of the main criteria for assessing the quality of services will help to identify potential strengths and weaknesses. This will help improve not only the quality but also the process of enterprise management, industry, improve customer satisfaction of services received, will increase competitiveness. The results of the article can be inculcated in-process services of enterprises of a transport complex. KEYWORDS: QUALITY, TRANSPORT SERVICE. CRITERIA of QUALITY, TRANSPORT.

scholarly journals Testing the quality of underground transport in Bucharest

2017 ◽  
Vol 11 (1) ◽  
pp. 1088-1100
Author(s):  
Alexandru Statescu
Keyword(s):  
Data Collection ◽  
Online Survey ◽  
Good Representation ◽  
Statistical Research ◽  
Railway Network ◽  
Passenger Traffic ◽  
Level Data ◽  
Subway Stations ◽  
Using Data

Abstract In a city with overcrowded traffic, a component of the common transport is Bucharest transportation of metro (subway passenger transport on the railway network underground and surface) and is the core activity of METROREX S.A. The company aims each year a greater number of passengers according to the charts of the movement of subway trains to ensure adequate transport capacity as required and optimal conditions of comfort and safety. Each year, the company aims to find out the opinion of passengers on the transport conditions and, in this respect, organize a survey with the aim of testing the quality of underground transport in Bucharest in 16 subway stations considered to be representative. In this paper I intend to do an analysis using statistical research methods, of the quality of underground transport in Bucharest, using data from the survey conducted in the year 2014. Data collection in the stations was realized through 32 operators, by 2 in each station (one in each direction of travel) by completing questionnaires (using interview technique or face to face technique), using a sample considered representative of 2,400 travelers with a margin of error of ± 2% on a 95% probability level. Data collection was made during the period when passenger traffic is large enough to provide a good representation of data and cover the entire program running underground. The questionnaire contains eight questions that have allowed those who responded to the survey to fit in the time between trains in circulation. In 2016, the structure of the questionnaire was modified, questions were modified for a more effective assessment of characteristics of observation. The answers to the questions contained in the questionnaire were collected by operators in the 16 subway stations: Piața Unirii 1 and 2, Piața Victoriei 1 and 2, Dristor 2, Nicolae Grigorescu, Universitate, Piața Sudului, Pipera, Eroilor, Gara de Nord 1, Obor, Crângași, Pantelimon, Parc Bazilescu and 1 December 1918, analyzed and processed based on 2400 questionnaires. A new category of polls states in the present and is determined by evolutions in computer networks and communication, are called online surveys conducted on the Web. Also in this paper, I propose the implementation of a solution based on an online survey website that includes the online version of the questionnaire used to collect data from the virtual environment.

scholarly journals A Proposal of Measures Towards a Qualitative Enhancement of Bus Transport Services in the Primorsko-goranska County

Pomorstvo ◽  
2018 ◽  
Vol 32 (1) ◽  
pp. 50-58
Author(s):  
Siniša Vilke ◽  
Tomislav Krljan ◽  
Borna Debelić
Keyword(s):  
Qualitative Data ◽  
Current Situation ◽  
Passenger Transport ◽  
Transport Service ◽  
The Public ◽  
Transport Services ◽  
Passenger Flows ◽  
Bus Transport ◽  
Density Rate

The survey, which consisted of counting, polling and recording, has provided data on the existing volume of passenger flows in public bus stations/terminals within the Primorsko-goranska (Littoral-Mountainous) County (hereinafter: the PG County), the density rate of passengers on bus lines that operate on County connections and on bus lines connecting the PG County with other counties in Croatia. In addition to the quantitative parameters, the qualitative data were analyzed that had been obtained by polling passengers at the Rijeka bus terminal, whereupon detailed opinions of direct users of the service were elaborated with the aim of obtaining a picture of the current situation of the public bus transport in the PG County. The data collected were used in evaluating the quality of the passenger transport service provided and in determining measures to be taken in order to bring both the actual quality of transport and the satisfaction of passengers to a higher level.

scholarly journals Approbation of Methods for Assessing Transport Services Quality

2019 ◽  
Vol 17 (2) ◽  
pp. 154-164
Author(s):  
M. A. Kudryashov ◽  
R. S. Ayriev ◽  
A. V. Prokopenkov
Keyword(s):  
Public Service ◽  
Euclidean Distance ◽  
Services Quality ◽  
Hierarchical Cluster ◽  
Passenger Transport ◽  
Transport Services ◽  
Provision Of Services ◽  
The City ◽  
Ward Method

The article presents the results of approbation of the methodology for assessing the quality of public service by urban passenger transport of municipal routes, which are assigned to commercial enterprises under the new management model, regarding the city ofMoscow. The model provides for provision of services of regular transportation of passengers and baggage on the basis of public contracts with city administration. According to the results of a previously performed hierarchical cluster analysis, where the Euclidean distance with a single rule for cluster unification was used as a measure of proximity using the Ward method, ten routes were selected for assessment. Key parameters for assessment the quality of provided services comprised accessibility of stopping points, of social facilities, of transport facilities for people with disabilities, information facilities, price affordability, comfort, optimal passenger capacities of vehicle, and ecological friendliness. Conclusions have been drawn that the level of quality of transport services for passengers inMoscowis high.

scholarly journals Development of material and technical base urban transport companies in Western Siberia in years of eighth five-year plan (1966–1970)

2020 ◽  
Vol 5 (4) ◽  
pp. 9-15
Author(s):  
M. K. Alafiev ◽  
Keyword(s):  
Public Transport ◽  
Western Siberia ◽  
Urban Transport ◽  
Rolling Stock ◽  
Passenger Traffic ◽  
Transport Services ◽  
Technical Base ◽  
Urban Public Transport ◽  
New Type

The article discusses the main activities of state authorities, labor collectives of transport enterprises in Western Siberia to improve the operation of urban public transport in the region during the eighth five-year plan (1966-1970). During the study period, the increase in the level of transport services for urban residents was directly related to measures to develop and strengthen the material and technical base of passenger transport enterprises, technical re-equipment of automobile and tram rolling stock, and construction of a new type of public transport in Western Siberia – the urban trolleybus. The author comes to the conclusion that during the eighth five-year plan, urban public transport enterprises in the region received significant material and technical development, which became the basis for increasing the volume of passenger traffic and improving the quality of transport services for the urban population of the West Siberian region

scholarly journals Efficiency assessment of optimizing the schedule of urban passenger transport on duplicate sections

2021 ◽  
Vol 18 (1) ◽  
pp. 72-85
Author(s):  
S. A. Azemsha ◽  
I. N. Kravchenia
Keyword(s):  
Optimization Technique ◽  
Simulation Modelling ◽  
Transport Network ◽  
Traffic Load ◽  
Optimal Time ◽  
Passenger Transport ◽  
Time Intervals ◽  
Transport Services ◽  
Efficiency Assessment

Introduction. One of the quality indicators of urban passenger transport services is regularity of route vehicles, which directly depends on a well-designed schedule. An urgent task is to optimize urban passenger transport schedule in response to the improvement in passenger service quality. The purpose of this work is to develop alignment technique of time intervals between consecutive vehicles of different routes on duplicate sections and efficiency assessment of its application.Materials and methods. Optimization technique includes some steps: analysis of public transport network, determining a lot of duplicate sections and their characteristics, calculation the optimal time intervals among arrivals of route vehicles and alignment this intervals among consecutive route vehicles on duplicate sections, analysis of the quality of adjusted schedule of route vehicles and calculating the effect. The simulation model of urban passenger transport within simulation modelling system GPSS World is realized. It allows testing optimization technique of route vehicle scheduling.Conclusions. Adjusting technique of urban passenger transport schedule allows to increase movement steadiness of consecutive vehicles of different routes on duplicate sections, adjust traffic intervals for each route, shorten the traffic load on stations, reducing idle time and queue lengths of route vehicles in front of transport stops and also minimize waiting time for route vehicle by those passengers, who can be transported along several routes.Application. The described technique was tasted in the existing transport network of Gomel.Value. The obtained optimization results can be used by carriers and transport operators to improve the quality of services provided.

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