The Role of Communication in Online Trust

2019 ◽  
pp. 341-361
Author(s):  
Latifa Chaari
Keyword(s):  
Action Theory ◽  
Communicative Action ◽  
Relational Trust ◽  
Mutual Understanding ◽  
Online Trust ◽  
Common Definition ◽  
Internet Users ◽  
New Perspective ◽  
Definition Of

This chapter aims at better understanding the behavior of the Internet user. It suggests studying the role of communication on the trust of Internet users towards commercial Websites. In order to realize this research, the authors mobilized the Communicative Action Theory of Jürgen Habermas (1987). Therefore, they have brought a new perspective in understanding online trust following action theory. For Habermas, communication is an action that depends on contextual, cultural, and human factors, which cannot be reduced to deterministic mechanisms. He deals with three types of action, which an actor might pursue following his interests, which can be instrumental, strategic, or emancipatory. The instrumental and strategic are purposive-rational actions, which aim at achieving success and at developing a calculated trust based on calculation of the advantages and the costs of the relation, whereas, the communicative action is coordinated by mutual understanding that allows the development of a relational trust based on social interactions. In communicative action, mutual understanding through language allows the social integration of actors and the coordination of their plans and their different interests. In this case, trust is based on a common definition of the situation and the resolution of conflicts of interests between actors. Internet is a medium of communication that can support the three kinds of action. The instrumental and strategic actions allow the development of calculated trust, whereas the communicative action allows the development of relational trust based on social interaction and mutual comprehension.

The Role of Communication in Online Trust

2014 ◽  
pp. 130-149
Author(s):  
Latifa Chaari
Keyword(s):  
Action Theory ◽  
Communicative Action ◽  
Relational Trust ◽  
Mutual Understanding ◽  
Online Trust ◽  
Common Definition ◽  
Internet Users ◽  
New Perspective ◽  
Definition Of

This chapter aims at better understanding the behavior of the Internet user. It suggests studying the role of communication on the trust of Internet users towards commercial Websites. In order to realize this research, the authors mobilized the Communicative Action Theory of Jürgen Habermas (1987). Therefore, they have brought a new perspective in understanding online trust following action theory. For Habermas, communication is an action that depends on contextual, cultural, and human factors, which cannot be reduced to deterministic mechanisms. He deals with three types of action, which an actor might pursue following his interests, which can be instrumental, strategic, or emancipatory. The instrumental and strategic are purposive-rational actions, which aim at achieving success and at developing a calculated trust based on calculation of the advantages and the costs of the relation, whereas, the communicative action is coordinated by mutual understanding that allows the development of a relational trust based on social interactions. In communicative action, mutual understanding through language allows the social integration of actors and the coordination of their plans and their different interests. In this case, trust is based on a common definition of the situation and the resolution of conflicts of interests between actors. Internet is a medium of communication that can support the three kinds of action. The instrumental and strategic actions allow the development of calculated trust, whereas the communicative action allows the development of relational trust based on social interaction and mutual comprehension.

Participative project management as a comprehensive response to postmodernism criticisms

2018 ◽  
Vol 11 (4) ◽  
pp. 935-959 ◽  
Author(s):  
Mehrdad Sarhadi ◽  
Saied Yousefi ◽  
Amin Zamani
Keyword(s):  
Project Management ◽  
Action Theory ◽  
Communicative Action ◽  
Content Type ◽  
Social Theories ◽  
Postmodern Philosophy ◽  
Paradigmatic Change ◽  
Definition Of ◽  
First Time

PurposeThe purpose of this paper is to understand the philosophical changes which underpin research and practices in project management. This study is an attempt to challenge previous studies that have tried to explain this change in order to provide a better explanation.Design/methodology/approachThe authors adopt a critical review research method to challenge previous explanations of the paradigm change and definition of communication. For this purpose, philosophical and social theories and concepts have been used.FindingsThis paper proposed changing the paradigm from modernism to postmodernism and the paradigm shift, which happens from postmodernism to participation, as a better explanation for the paradigmatic change in project management. Furthermore, the important role of communication has been illustrated in the participation paradigm.Originality/valueFor the first time in project management, the authors attempt to clarify the role of power in this paradigmatic shift, especially because this concept is an axial concept in postmodern philosophy and a neglected concept in project management literature. In addition, communicative action theory has been used with the aim of pursuing the influence of informal power in the participation paradigm and paving the way for confronting its emerging challenges in future studies.

scholarly journals Islamic Activism and Habermas' Theory of Strategic Action: a Case of Parade Tauhid in Jakarta

2016 ◽  
Vol 1 (1) ◽  
Author(s):  
Akhmad Siddiq
Keyword(s):  
Rational Choice ◽  
Social Action ◽  
Action Theory ◽  
Communicative Action ◽  
Strategic Action ◽  
Islam And Politics ◽  
Rational Choices ◽  
Definition Of ◽  
Islamic Activism

Capturing the case of Parade Tauhid in Indonesia, this paper aims to describe embodied relationship between religion (Islam) and politics. As part of social action, Islamic activism provides variety of contention which is practiced in the name of Islam: ideologically, structurally, and purposely. Within his explanation of communicative action theory, Habermas acknowledges what so-called as strategic action which can be defined as every action oriented to success under the aspect of rational choice and assess the efficacy of influencing decisions or positions of rational opponent. In this context, Parade Tauhid is perceived to be conducted for reaching several political and theological purposes based on rational choices, although it is practiced by performing religious event. This paper attempts to describe definition of Islamic activism, explore the event of Parade Tauhid, and analyze the parade using Habermass theory of strategic action.Keywords: Islamic activism, Parade Tauhid, and strategic action.

Investigation of communication in budgetary accountability routines

2020 ◽  
Vol 17 (3) ◽  
pp. 321-344
Author(s):  
Jean-Claude Mutiganda ◽  
Giuseppe Grossi ◽  
Lars Hassel
Keyword(s):  
Design Methodology ◽  
Communicative Action ◽  
Mutual Understanding ◽  
Content Type ◽  
Theoretical Contribution ◽  
Hierarchical Levels ◽  
Communicative Process ◽  
Practical Implications ◽  
Repeated Contact

Purpose This paper aims to analyse the role of communication in shaping the mechanisms of accountability routines. Design/methodology/approach Conceptual elements of the theory of communicative action and the literature on routines were used to conduct a field study in two hospital districts in Finland, from 2009 to 2015. Data were based on interviews, document analysis, observed meetings and repeated contact with key informants. Findings The findings explain how accountability routines take different forms – weak or strong – in different organisations and at different hierarchical levels. Differences depend on the generative structures and mechanisms of the communicative process – relational and normative – used to give and ask information to and from organisation members involved in accountability relationships. An explorative finding is that discourse-based communication plays an important role in bridging the gap between weak and strong accountability routines. The main theoretical contribution is to conceptualise and show the role of communicative rationalities in shaping the mechanisms of accountability routines. Practical implications The implication for practitioners and policymakers is to show to what extent the organisation policies and communicative rationalities used in accountability have potential to improve or not to improve the practices of accountability routines. Mutual understanding, motivation and capacity of organisation members to do as expected and agreed upon without pressure improve accountability routines. Originality/value The value of this study is to explain how accountability routines take different forms in practice (weak or strong) in different organisations and at different hierarchical levels, depending on the generative structures of the communicative process used in practicing accountability routines.

The nature and role of morality in situational action theory

2020 ◽  
pp. 147737082097709
Author(s):  
Jennifer Barton-Crosby
Keyword(s):  
Human Nature ◽  
Action Theory ◽  
Moral Rule ◽  
Personal Morality ◽  
Rule Breaking ◽  
Situational Action Theory ◽  
Definition Of ◽  
The Relationship ◽  
Perception Of Action

For situational action theory (SAT), morality is key to the definition of crime and the explanation for why and how acts of crime happen: acts of crime are acts of moral rule-breaking and personal morality guides individuals’ perception of moral rule-breaking as an option before controls become relevant. However, the nature and role of morality in SAT can be misread. Within this article I respond to misinterpretations of the theory by elaborating and adding further context to the concept of morality in SAT. I contend that the root of misunderstanding is grounded in alternative assumptions regarding human nature: SAT assumes a fundamentally rule-guided human nature, whereas the prevailing view within criminology is that people are primarily self-interested. In this article I delineate SAT’s assumption of a rule-guided human nature and set out how this assumption informs the definition of crime and personal morality in the theory. I further specify the nature and role of morality in the perception of action alternatives, and in so doing distinguish SAT from theories that view constraint as the measure of morality. Finally, I develop and clarify SAT’s position on the relationship between morality and the law.

scholarly journals The dynamics of food fraud: The interactions between criminal opportunity and market (dys)functionality in legitimate business

2017 ◽  
Vol 17 (5) ◽  
pp. 605-623 ◽  
Author(s):  
Nicholas Lord ◽  
Cecilia Juliana Flores Elizondo ◽  
Jon Spencer
Keyword(s):  
Food System ◽  
Food Fraud ◽  
Organizational Settings ◽  
Legitimate Business ◽  
Common Definition ◽  
Business Structures ◽  
Criminal Opportunity ◽  
Definition Of

This article conceptualizes ‘food fraud’ by shifting analytical focus away from popular/policy conceptions foregrounding the centrality of organized crime towards understanding the factors that shape the organization of food frauds. We argue that food fraud, rather than being an ‘exogenous’ phenomenon perpetrated by externally organized (transnational) ‘criminal enterprise’, is better understood as an ‘endogenous’ phenomenon within the food system where legitimate occupational actors and organizations are in some way necessarily involved. Criminal opportunities arise under conducive conditions as part of legitimate actors’ routine behaviours. Our contention is that the common definition of food fraud is too prescriptive and fails to allow space to understand the role of different actors and their motivations. We analyse a case study in soft drinks, presenting the necessary role of legitimate, occupational actors within/between legitimate organizational settings and markets, and demonstrate how criminal behaviours can be concealed and disguised within ‘ready-made’ market and business structures.

The Privacy Paradox in the Big Data Era? No Thanks, We Are the E-People

2019 ◽  
Vol 9 (3) ◽  
pp. 32-47 ◽  
Author(s):  
Marco Vassallo
Keyword(s):  
Big Data ◽  
Personal Data ◽  
Factor Analyses ◽  
Convenience Sample ◽  
Confirmatory Factor Analyses ◽  
Internet Users ◽  
Confirmatory Factor ◽  
Privacy Paradox ◽  
New Perspective ◽  
Definition Of

The objective of this work is to propose a new perspective in understanding the phenomenon of online behaviors, termed the privacy paradox, i.e., worry on preserving personal data and contents, but a little attention to disclose them, and thus introducing the new definition of e-people. The provocative hypothesis of this study regards the internet users who, in the Big Data era, are affected by a common covariation of being e-popular/e-visible, e-narcissist, e-(socially)-accepted, e-remembered. These e-behaviors will be conceptually gathered under the term of Achilles' paradigm. A structured web-questionnaire was submitted to a convenience sample of 198 internet users. First and second-order confirmatory factor analyses together with latent means models concretely supported the existence of the Achilles' paradigm and its impact on the privacy paradox concerns. As a result, the privacy paradox is not an effective paradox anymore: self-disclosing privacy online seems to be a well-accepted behavior.

نظرية الفعل التواصلى وعلاقتها بفاعلية أداء المؤسسات الإعلامية Communicative Action Theory and its Relationship to Performance Effectiveness in Media Institutions

2020 ◽  
Vol 1 (first) ◽  
pp. 170-185
Keyword(s):  
Action Theory ◽  
Communicative Action ◽  
Critical Discourse ◽  
Performance Effectiveness ◽  
The Public ◽  
Social Facts ◽  
The Social ◽  
Media Institutions ◽  
The Media

يهدف هذا البحث إلى مناقشة القضايا الأساسية لنظرية الفعل التواصلي عند هابرماس والانطلاق من هذه القضايا فى دراسة فاعلية الأداء فى المؤسسات الإعلامية بالتطبيق على وكالة أنباء الشرق الأوسط. واتفقت نتائج البحث مع بعض الفرضيات الخاصة بالنظرية النقدية وخاصة نظرية الفعل التواصلي عند هابرماس فيما يتعلق بتأثير القوى المسيطرة فى المجتمع على عمل وسائل الإعلام، حيث تؤكد هذه القوى نفوذها من خلال وسائل الإعلام التى تقوم بإعادة تشكيل الحقائق الاجتماعية بما يتفق مع رؤيتها وأهدافها، بينما لم تدعم النتائج الفروض الخاصة بقدرة وسائل الإعلام على تحقيق استقرار المجتمعات عن طريق حشد وتعبئة الجماهير تجاه القضايا التى تحقق هذا الاستقرار، حيث أشارت النتائج إلى أن الوكالة – خاصة فى عهد مبارك – كانت تدعم رموز النظام السياسى الحاكم أكثر من تعبيرها عن مصالح الدولة. وعلى الجانب الآخر اتفقت النتائج مع رؤية هابرماس حول ضرورة خلق أنماط اتصالية جديدة تنمو وتتطور عن طريق الحوارات الجماعية القادرة على طرح خطاب عقلانى نقدى يحل محل الخطاب الرسمى، وذلك لاستبدال النظام المؤسسى بنظام آخر لا يحتوى على معوقات وعراقيل تعوق حركة الأفراد ومشاركتهم فى المجتمع. “Communicative Action” theory and to use these issues to examine the effectiveness of performance in media institutions, especially the Middle East News Agency. The results agreed with some hypotheses of critical theory especially the Communicative Action theory with regard to the influence of dominant forces in society on the role of media, where they confirm their influence through the media to reform the social facts in line with their vision and goals. While the results didn’t support the hypotheses about the ability of media to stabilize societies by mobilizing the public towards the issues that brings about this stability. On the other hand, the results agreed with Habermas (Wikipedia The Free vision) about the necessity of creating new communication patterns that grow and develop through collective dialogue capable of offering rational and critical discourse to replace the institutional system with another system that does not hinder the movement of individuals and their participation in the society.

22. Character, circumstances, and the causes of crime: towards an analytical criminology

2017 ◽  
Author(s):  
Per-Olof H. Wikström
Keyword(s):  
Action Theory ◽  
Wrong Thing ◽  
Situational Action Theory ◽  
Common Problems ◽  
Future Direction ◽  
Definition Of ◽  
Causes Of Crime ◽  
The Right ◽  
Crime Causation

This chapter analyses and explains acts of crimes as moral actions (i.e., actions guided by what is the right or wrong thing to do) within an analytical criminology framework. It outlines some common problems of current mainstream criminological theorizing and research, such as the lack of a shared definition of crime, the poor integration of knowledge about the role of people and places in crime causation, the frequent confusion of causes and correlates, and the lack of an adequate action theory, and proposes a more analytical criminology as the remedy. The chapter introduces Situational Action Theory (SAT), a general, dynamic, and mechanism-based theory about crime and its causes, designed to address these problems and provide a foundation for an analytical criminology. It concludes by briefly discussing main implications for the future direction of policy and prevention.

scholarly journals Emerging Role of Genetic Alterations Affecting Exosome Biology in Neurodegenerative Diseases

2019 ◽  
Vol 20 (17) ◽  
pp. 4113 ◽  
Author(s):  
Paola Riva ◽  
Cristina Battaglia ◽  
Marco Venturin
Keyword(s):  
Neurodegenerative Diseases ◽  
Genetic Alterations ◽  
Exosome Biogenesis ◽  
Pharmacological Targets ◽  
Pathway Activation ◽  
Genetic Mechanisms ◽  
Endosomal Pathway ◽  
New Perspective ◽  
Definition Of

The abnormal deposition of proteins in brain tissue is a common feature of neurodegenerative diseases (NDs) often accompanied by the spread of mutated proteins, causing neuronal toxicity. Exosomes play a fundamental role on their releasing in extracellular space after endosomal pathway activation, allowing to remove protein aggregates by lysosomal degradation or their inclusion into multivesicular bodies (MVBs), besides promoting cellular cross-talk. The emerging evidence of pathogenic mutations associated to ND susceptibility, leading to impairment of exosome production and secretion, opens a new perspective on the mechanisms involved in neurodegeneration. Recent findings suggest to investigate the genetic mechanisms regulating the different exosome functions in central nervous system (CNS), to understand their role in the pathogenesis of NDs, addressing the identification of diagnostic and pharmacological targets. This review aims to summarize the mechanisms underlying exosome biogenesis, their molecular composition and functions in CNS, with a specific focus on the recent findings invoking a defective exosome biogenesis as a common biological feature of the major NDs, caused by genetic alterations. Further definition of the consequences of specific genetic mutations on exosome biogenesis and release will improve diagnostic and pharmacological studies in NDs.

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