Family Firms, Enterprise Development and Tacit Knowledge Transformation: Small and Medium Enterprises (SMEs) Innovation in Malaysia

2021 ◽  
pp. 097215092110476
Author(s):  
John Lee Kean Yew
Keyword(s):  
Tacit Knowledge ◽  
Small Businesses ◽  
Global Economy ◽  
Family Firms ◽  
Small And Medium Enterprises ◽  
Enterprise Development ◽  
Generational Change ◽  
Knowledge Transformation ◽  
Family Smes ◽  
Medium Enterprises

In light of the global economy, it is undeniable that small businesses such as family-owned small and medium enterprises (SMEs) affect economic performance globally. They offer a key basis of flexibility and innovation but also face some challenges along the way. Since family SMEs form a large portion in the Malaysian corporate sector, the economy of this country is highly dependent on family firms’ entrepreneurial capacity. During the past decade, although family SMEs innovation is analytically and empirically reviewed in terms of theory building, it still lacks a systematic adoption of thorough and theoretically-based frameworks to gain understanding on the evolution of knowledge transformation surrounding this topic. This study primarily focuses on the development of tacit knowledge through innovation during generational change with specific attention given to three family firms ranging from old, new and declining wealth enterprises. Besides, this article appraises the evolution of SMEs innovation when new generations attempt to transform the tacit knowledge in advancing the products innovation and quality branding in Malaysia.

Structural Modeling of Institute of Entrepreneurship in Russia

2019 ◽  
pp. 34-48
Author(s):  
Svetlana L. Sazanova
Keyword(s):  
Global Economy ◽  
Structural Model ◽  
Institutional Environment ◽  
Small And Medium Enterprises ◽  
Structural Modeling ◽  
Entrepreneurial Activity ◽  
Pattern Modeling ◽  
Medium Enterprises ◽  
The Impact ◽  
The Relationship

Entrepreneurship plays an important role in the modern global economy; the share of products of small and medium enterprises in the gross product and exports not only of the developed but also of developing countries is growing. Innovation processes cover all sectors of the economy, and more and more people are involved in entrepreneurial activity, which contributes to the penetration of entrepreneurial thinking and business values in all areas of the socioeconomic life of society. The Institute of Entrepreneurship plays an increasingly prominent role in the institutional environment of socio-economic systems. This actualizes the problem of studying the relationship of the institution of entrepreneurship with the institutions of law, culture, management. This requires a methodology that allows you to explore the impact on the institute of entrepreneurship not only economic, but also non-economic factors. The methodology of the “old” institutionalism possesses such a tool, it is structural modeling (pattern modeling), which allows to explore the diversity of interrelationships of the institution of entrepreneurship with other components of the institutional and economic environment. The article explored the features of the development of the institution of entrepreneurship in Russia, established the relationship between the institution of entrepreneurship, values, motives and incentives for entrepreneurial activity, built a structural model of the institution of entrepreneurship based on the methodology of the old institutionalism (pattern modeling). The structural model of the institution of entrepreneurship reveals the relationship between the institution of entrepreneurship, the values of entrepreneurial activity, its motives and incentives; as well as the relationship between the institution of entrepreneurship with the institutions of governance, cultural and religious institutions, legal institutions and society.

scholarly journals A Systematic Literature Review on Sustainability in Family Firms

2021 ◽  
Vol 13 (7) ◽  
pp. 3824
Author(s):  
Carla Curado ◽  
António Mota
Keyword(s):  
Construction Industry ◽  
Social Inclusion ◽  
Family Firms ◽  
Small And Medium Enterprises ◽  
Futures Studies ◽  
Sustainable Business ◽  
Bottom Line ◽  
Medium Enterprises ◽  
Corporate Social ◽  
Market Pressures

In this study, we explore the research published from 2015 to 2020 on the importance of family firms (FFs) to sustainability. Our results come from a content analysis of 28 studies on this topic. Further, they deal with small and medium enterprises (SMEs) in the construction industry in Italy and Spain. These studies mainly follow a quantitative approach with data from a survey. This study’s main contribution regards the identification of three sorts of aspects associated to sustainability in FFs which match the three pillars of the triple bottom line approach that supports sustainable business development: social inclusion, economic development, and environmental protection. Our findings show that the family’s religiosity, reputation, and image play relevant roles in the FFs’ adoption of sustainable practices. Moreover, the CEO and their successor’s choices also have consequences for sustainability. These studies demonstrate how the family’s control, its values, and the industry influence the adoption of corporate social responsibility (CSR) practices. FFs go green by adopting eco-innovation to adapt to the constantly changing environment and market pressures. We acknowledge the limitations of the study. We offer advice to colleagues when developing future futures studies to address the influence of cultural differences between FFs and non-FFs and suggest they perform comparative analyses. This research could lead to further investigation of the effects of other variables that may influence sustainability in the context of FFs.

scholarly journals Customer expectations and service delivery: Are SME’s aware of the service quality standards gap?

2015 ◽  
Vol 12 (4) ◽  
pp. 175-184
Author(s):  
Johannes Arnoldus Wiid ◽  
Michael Colin Cant ◽  
Carly Prinsloo
Keyword(s):  
Service Quality ◽  
Service Delivery ◽  
Competitive Advantage ◽  
Small Businesses ◽  
Quantitative Research ◽  
Small And Medium Enterprises ◽  
Quality Standards ◽  
Customer Expectations ◽  
Medium Enterprises ◽  
Service Standards

Competition among small businesses are high, as small businesses compete for market share which larger business do not engage with. A definite competitive advantage that small and medium enterprises (SMEs) can rely on is service quality (Kasul & Motwani in Anuar & Yusuff 2011:328; Tseng & Wu 2014:77). SMEs do not necessarily understand service standards and how to ensure that the service standard is implemented. The research utilised a quantitative research design whereby the data was collected by means of a 5-point Likert scale survey known as the SERVQUAL model. The results indicate that there are discrepancies between dimensions those owners feel should be adhered to and the extent to which they perceive their businesses to adhere to these dimensions.

Microbusiness Collaboration as a Strategy to Increase Resilience in Natural Disasters

2019 ◽  
pp. 330-346 ◽  
Author(s):  
Jorge Vargas-Florez ◽  
Eliseo L. Vilalta-Perdomo ◽  
Martin Hingley ◽  
Rosario Michel-Villarreal
Keyword(s):  
Natural Disasters ◽  
El Niño ◽  
Global Economy ◽  
Small And Medium Enterprises ◽  
El Nino ◽  
Poor Quality ◽  
Response Strategy ◽  
Financial Resources ◽  
Medium Enterprises

Microbusiness, MB, importance for the global economy is uncontestable; they have huge participation of the world's production. In Peru, small-and medium-enterprises, SMEs, are 99% of the total of existing companies and contribute approximately 47% of the country's GDP; MBs are grouped within SMEs. They are the greatest generators of employment, although this may be informal and of poor quality. MBs confront difficulties, mainly due to their limited human and financial resources. Theories around how to deal with it have been developed mainly with big enterprises in mind, and this has little connection with what happens inside MBs. Accordingly, this chapter offers “collaboration” as a response strategy in case of a disruptive event to support MB resilience construction. This is contextualized from the experience of the Peruvian Costal El Niño 2017 and illustrated through the actions that a MB case (a beekeeper) took to deal with it.

Electronic Commerce Opportunities, Challenges and Organizational Issues for Australian SMEs

2011 ◽  
pp. 297-314
Author(s):  
Mohini Singh
Keyword(s):  
Electronic Commerce ◽  
Small Businesses ◽  
Small And Medium Enterprises ◽  
Process Reengineering ◽  
The Internet ◽  
Organizational Issues ◽  
Integrated Environment ◽  
Technological Developments ◽  
Research Findings ◽  
Medium Enterprises

Australian small businesses are increasingly adopting the Internet and the World Wide Web as a medium of doing business to reach new customers and suppliers, cut costs and expand business. They also use it to enhance communication between buyers and suppliers. This chapter discusses the findings of an exploratory study in Australia that identified the objectives, opportunities and challenges of e-commerce experienced by small businesses that were mostly early adopters of the Internet as a medium of trade. E-commerce issues presented in this chapter include research findings, supported by theory from literature. Electronic commerce opportunities, challenges and organizational learning by small and medium enterprises (SMEs) in Australia indicate that small businesses have created value with e-commerce, although benefits are long term and dependent on a plethora of technological, business and management issues that need to be addressed. Due to the fast-evolving nature of e-business and technological developments that are new to many small businesses, challenges such as managing the expanded flow of information, cross-border taxation, authentication, trust and security, as well as the high costs of acquiring the required technologies and skills, are prevalent. Other challenges of e-commerce range from Web site maintenance to business process reengineering for an integrated environment. Research findings also highlight the fact that small businesses need formal methods of evaluating the performance of e-commerce to realize the benefits of investment and to further expand their e-commerce venture.

Climate Governance for Micro, Small, and Medium Enterprises

2020 ◽  
pp. 295-308
Author(s):  
Janis Sarra
Keyword(s):  
Small Businesses ◽  
Small And Medium Enterprises ◽  
Business Owners ◽  
Social Enterprises ◽  
Vulnerable Groups ◽  
The European Union ◽  
Climate Governance ◽  
Net Zero ◽  
Set Up ◽  
Medium Enterprises

Chapter 9 explores why management of climate-related risks can be particularly challenging for micro, small, and medium enterprises (‘MSME’) to address. MSME comprise about 99 per cent of all businesses globally and they often lack the infrastructure and resources to manage deep shifts in their business activities. This chapter explores how one could build financing and infrastructure to support the MSME sector to advance in their transition to net zero. It discusses how the European Union has taken the lead globally on microfinance for vulnerable groups that want to set up or develop their businesses and microenterprises. It is building the institutional capacity of microcredit providers and supporting development of social enterprises by facilitating access to finance. It also examines climate governance for MSME, offering examples of toolkits being developed for micro and small businesses. The chapter concludes with a discussion of contributions that women entrepreneurs and micro-business owners are making in the transition to net zero.

The Post-Adoption Phase of Broadband in Small Businesses

2010 ◽  
Vol 23 (1) ◽  
pp. 35-52 ◽  
Author(s):  
Roya Gholami ◽  
Elizabeth Koh ◽  
John Lim
Keyword(s):  
Small Businesses ◽  
Service Providers ◽  
Small And Medium Enterprises ◽  
Strong Predictor ◽  
Strong Support ◽  
Business Environment ◽  
Influential Factors ◽  
Perceived Usefulness ◽  
Internet Service ◽  
Medium Enterprises

In spite of the increasing significance of broadband, many small and medium enterprises (SMEs) are unaware of or unappreciative of its benefits. This is potentially a problem for governments, Internet Service Providers and other supply side institutions. The current study empirically verifies applicability of an extended IS continuance model controlling for organizational variables based on the Technology-Organization-Environment framework to examine factors influencing broadband post-adoption behavior of SMEs in Singapore. Strong support for the model has been manifested by the results, providing insight into influential factors. Results of the study suggest that perceived usefulness is a strong predictor of users’ continuance intention, followed by satisfaction with broadband usage as a significant but weaker predictor. SMEs in a more competitive business environment and whose key executive possesses greater IT knowledge are more likely to use broadband.

Innovation and Exports of Korean Firms: How Do They Differ by Size and Industry?

2019 ◽  
Vol 10 (3) ◽  
pp. 249-271
Author(s):  
Wonkyu Shin ◽  
Sehwan Oh ◽  
Sungho Rho
Keyword(s):  
Global Economy ◽  
Large Scale ◽  
Small And Medium Enterprises ◽  
Market Competition ◽  
Information And Communications Technology ◽  
Firm Level ◽  
Innovation Activities ◽  
Heterogeneous Effects ◽  
Ict Industry ◽  
Medium Enterprises

This article examines some of the distinctive characteristics of South Korean firms in relation to their research and development (R&D) and export activities affecting the efforts to retain intellectual property rights (IPR). In particular, this study shows how firms of different sizes (small and medium enterprises: SMEs vs. large-scale enterprises: LEs) tend to hold the ownership of IPR differently. To test the heterogeneous effects of the firms’ innovative capacity, this study utilizes the firm level data of 6,138 Korean firms during 2006–2014. In the years 2006–2014, South Korea concluded free trade agreements (FTAs) with numerous economies and accelerated its market competition and integration into the global economy. Our empirical results found that R&D activities of both SMEs and LEs were active during the period; however, SMEs in particular took a great stride in their patenting and innovation activities. Findings of our article also show that the more companies engaged in export activities, the more actively patents grew. Furthermore, the companies in the information and communications technology (ICT) industry are more aggressive in patenting activities.

Tacit Knowledge and Generational Change: The China Factor, Enterprise Development and Malaysian Chinese Family SMEs in Traditional Food Production

China Report ◽  
2020 ◽  
Vol 56 (1) ◽  
pp. 103-128
Author(s):  
John Lee Kean Yew
Keyword(s):  
Tacit Knowledge ◽  
Food Production ◽  
Chinese Family ◽  
Traditional Food ◽  
Generational Change ◽  
Ethnic Chinese ◽  
Family Smes ◽  
Positive Feelings ◽  
Reliable Knowledge ◽  
Malaysian Chinese

Southeast Asia with its historical concentration of ethnic Chinese remains an important economic hub encouraging cross-disciplinary inquiries on themes relating to businesses. In industrialising Malaysia, there is little research on their capacity to develop tacit knowledge of the founding generation mostly inherited from China, before starting a business in Malaysia. This assessment of four thriving Malaysian Chinese family SMEs in food production evaluates how a new generational change has innovated their traditional food products. Interestingly, tradition may enable these Malaysian Chinese firms to innovate by building on more reliable knowledge and resources, extensively validated over time, and hence reduce development and utilisation costs. The well-trained second and third generations have been innovating tacit knowledge to elicit strong and positive feelings of ‘Chinese’ identity, increasing the value of new products through R&D by embedding past knowledge and facilitating the legitimacy of innovative functionalities and obtaining market acceptance.

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