Theory-Based Models of E-Government Adoption

2011 ◽  
pp. 1536-1540
Author(s):  
C. P. Orgeron
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Electronic Government ◽  
Public Administrators ◽  
Bottom Line ◽  
The Public ◽  
Government Services ◽  
Goods And Services ◽  
Public Hearings ◽  
Marked Decline

Too often, citizens view government as hopelessly ineffective and lacking in skill to deliver services in the same way that a bottom-line-focused private-sector business is able to effectively do. This view often informs a marked decline in political participation and a lack of confidence in the ability of public-sector agencies to effectively and efficiently solve problems (Hetherington, 1998; P. Norris, 1999). As a response, contemporary public administrators have been tasked with government “reinvention” as a way of increasing bureaucratic effectiveness and efficiency (Osborne & Gaebler, 1992). Some scholars have begun to view information technology as a critical component for creating a more capable government, one capable of providing better service and thus increasing citizen confidence in public-sector management (Norris, 2001). Electronic government (e-government) has in recent years attracted much attention as scholars have suggested that by leveraging cutting-edge information technology, government may reap benefits of increased efficiency, effectiveness, and citizen communication with public-sector agencies (C. Chadwick & May, 2003; Ho, 2002; Melitski, 2001; West, 2004). E-government can be defined as the implementation of information technology to supply services between public-sector agencies and citizens, businesses, employees, and other nongovernmental agencies (Carter & Belanger, 2004). E-government offers potential impact on the business of government in two fundamental, yet crucial, ways: by improving service delivery, including costs, and by improving communication between citizens and government (Fountain, 2001). Participatory forms of e-government, such as online public hearings or e-voting, are less common than informational uses or online transactions, such as tax e-filing. Carter and Belanger note that public-sector agencies at all levels of government have leveraged e-government applications to foster buying goods and services, the dissemination of critical information, and the acceptance of bids and proposals (General Accounting Office [GAO], 2001). Arguably, both the public sector and the citizenry benefit from the implementation of e-government services. As public-sector agencies reduce costs and improve efficiency, citizens receive quicker, better aligned services from a more focused and streamlined government (Kettl, 2000).

Theory-Based Models of E-Government Adoption

2011 ◽  
pp. 3527-3534
Author(s):  
Craig P. Orgeron
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Electronic Government ◽  
Public Administrators ◽  
Bottom Line ◽  
The Public ◽  
Government Services ◽  
Goods And Services ◽  
Public Hearings ◽  
Marked Decline

Too often, citizens view government as hopelessly ineffective and lacking in skill to deliver services in the same way that a bottom-line-focused private-sector business is able to effectively do. This view often informs a marked decline in political participation and a lack of confidence in the ability of public-sector agencies to effectively and efficiently solve problems (Hetherington, 1998; P. Norris, 1999). As a response, contemporary public administrators have been tasked with government “reinvention” as a way of increasing bureaucratic effectiveness and efficiency (Osborne & Gaebler, 1992). Some scholars have begun to view information technology as a critical component for creating a more capable government, one capable of providing better service and thus increasing citizen confidence in public-sector management (Norris, 2001). Electronic government (e-government) has in recent years attracted much attention as scholars have suggested that by leveraging cutting-edge information technology, government may reap benefits of increased efficiency, effectiveness, and citizen communication with public-sector agencies (C. Chadwick & May, 2003; Ho, 2002; Melitski, 2001; West, 2004). E-government can be defined as the implementation of information technology to supply services between public-sector agencies and citizens, businesses, employees, and other nongovernmental agencies (Carter & Belanger, 2004). E-government offers potential impact on the business of government in two fundamental, yet crucial, ways: by improving service delivery, including costs, and by improving communication between citizens and government (Fountain, 2001). Participatory forms of e-government, such as online public hearings or e-voting, are less common than informational uses or online transactions, such as tax e-filing. Carter and Belanger note that public-sector agencies at all levels of government have leveraged e-government applications to foster buying goods and services, the dissemination of critical information, and the acceptance of bids and proposals (General Accounting Office [GAO], 2001). Arguably, both the public sector and the citizenry benefit from the implementation of e-government services. As public-sector agencies reduce costs and improve efficiency, citizens receive quicker, better aligned services from a more focused and streamlined government (Kettl, 2000).

scholarly journals Elektroninės valdžios paslaugų pakopų modeliai: jų lyginamoji analizė

2009 ◽  
Vol 50 ◽  
pp. 30-39 ◽  
Author(s):  
Tadas Limba
Keyword(s):  
Comparative Analysis ◽  
Public Sector ◽  
Public Administration ◽  
Government Policy ◽  
Electronic Government ◽  
Stage Model ◽  
Maturity Models ◽  
The Public ◽  
Government Services ◽  
Look Ahead

Straipsnyje atskleisti elektroninės valdžios paslaugų pakopų modelių kūrimo ir taikymo ypatumai, atlikta elektroninės valdžios paslaugų pakopų modelių lyginamoji analizė. Remiantis užsienio mokslo autorių darbais, detaliai išanalizuoti ir įvertinti elektroninės valdžios paslaugų pakopų modeliai – „ANAO“, „SAFAD“, „Lee & Layne“, „Viešojo sektoriaus procesų atkūrimo“, „Hiller & Belanger“. Darbo naujumą ir originalumą sudaro įvairių elektroninės valdžios paslaugų pakopų modelių sisteminė analizė ir šių modelių bendrųjų pranašumų ir trūkumų išskyrimas lyginamuoju aspektu, elektroninės valdžios paslaugų pakopų modelių tobulinimo perspektyva. Straipsnyje siūloma elektroninės valdžios paslaugų pakopų modelius papildyti nauju įtinklinto ekspertinio konsultavimo paslaugų lygio fragmentu.Maturity Models of Electronic Government Services: Their Comparative AnalysisTadas Limba SummaryNowadays electronic government starts dominating in all world countries. Some states are more experienced, while others just started implementing it. Nevertheless, which models the country had reached, all of them should make the progress. It is important to try to overlook and analyse in essence the e-government services maturity models at the public administration level, that are used in various countries. The fi rst stage model that we analyse, is “ANAO” model. Another models are – “SAFAD”, “Lee&Layne”, “Hiller and Belanger” and “Public sector processes rebuilding” models. The comparative analysis of the stages models is also carried out ant presented in this article. All in all, despite which model is used, there are lots of areas, where governments should improve their actions. They should look ahead, if they want to do their best at e-government policy.

scholarly journals To Market or Demarket? Public-Sector Branding of Cannabis in Canada

2021 ◽  
pp. 009539972199112 ◽  
Author(s):  
Jared J. Wesley ◽  
Kyle Murray
Keyword(s):  
Public Policy ◽  
Public Sector ◽  
Consumer Demand ◽  
Government Agencies ◽  
Public Administrators ◽  
Public Agencies ◽  
Policy Objective ◽  
Difficult Situation ◽  
Goods And Services ◽  
Illicit Market

Many governments provide goods and services that are deemed too sensitive for the private sector to deliver. This places public administrators in the difficult situation of having to sell products while also shaping consumer demand. Government agencies in Canada found themselves in this situation when the country legalized cannabis in 2018. Our findings suggest they responded with a demarketing approach, attempting to limit and shape, rather than increase, consumer demand. We conclude this demarketing strategy hinders public agencies’ ability to displace competitors in the illicit market, a key public policy objective.

Framing Information Technology Governance in the Public Sector: Opportunities and Challenges

2015 ◽  
Vol 11 (4) ◽  
pp. 89-101 ◽  
Author(s):  
Khalifa Al-Farsi ◽  
Ramzi EL Haddadeh
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Public Sector ◽  
It Governance ◽  
Decision Makers ◽  
The Public ◽  
Technology Governance ◽  
Support Organizations ◽  
Information Technology Governance ◽  
Decision Making Processes

Information technology governance is considered one of the innovative practices that can provide support for decision-makers. Interestingly, it has become increasingly a de facto for organizations in seeking to optimise their performance. In principle, information technology governance has emerged to support organizations in the integration of information technology (IT) infrastructures and the delivery of high-quality services. On the other hand, decision-making processes in public sector organisations can be multi-faceted and complex, and decision makers play an important role in implementing technology in the public sector. The aim of this paper is to shed some light on current opportunities and challenges that IT governance is experiencing in the context of public sector services. In this respect, this paper examines the factors influencing the decision-making process to fully appreciate IT governance. Furthermore, this study focuses on combining institutional and individual perspectives to explain how individuals can take decisions in response to institutional influences.

scholarly journals Editorial

2007 ◽  
Vol 6 (2) ◽  
pp. v-vi
Author(s):  
Leena James
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Social Movement ◽  
Banking Sector ◽  
Work Process ◽  
The Public ◽  
Customer Base ◽  
Public Sector Banks ◽  
National Bank ◽  
The Impact

The eleventh issue of Ushus brings to you a wide variety of scholarly articles encompassing socio-economic and managerial issues. The first paper "Information technology and banking sector with reference to customer satisfaction" focuses on the impact of automation of the public sector banks as per the reflections of the bank officials and the customers. The crest of the article lies in the fact that the customers are being able to keep abreast with the exchange of automation in the modern banking practices and the survey brings out their perception towards it and throws some light on the effective ways to deal with this crisis. The study concludes with the analytical results that public sector bank customers have a positive inclination towards technological upgradation but the banks need to be more flexible in their work process and focus on marketing themselves in order to entrap a larger customer base. The paper titled "Administration of micro-credit by national bank" talks about the successful micro-finance initiatives taken by NABARD how aptly they had been implemented and evolved as a sustainable social movement over a decade now.

scholarly journals Cybersecurity Threat Modelling: A Case Study of An Ecommerce Platform Migration to the Public Cloud

2020 ◽  
Vol 4 (4) ◽  
Author(s):  
Bamidele Ola ◽  
Iyobor Egho-Promise
Keyword(s):  
Information Technology ◽  
Public Cloud ◽  
The Public ◽  
Goods And Services ◽  
It Systems ◽  
The World ◽  
Modelling Techniques ◽  
Security Concerns ◽  
Threat Modelling

The emergence of ecommerce almost three decades ago has completely transformed the approach to purchasing goods and services across various countries in the world. Almost every country in the globe, now have some form of ecommerce operations, this has further been enhanced by the stay at home COVID-19 induced lockdowns. The value and volume of transactions has also increased in transactions. However, there has been security concerns impacting ecommerce operations, which has in part, led to increasing adoption of hosting ecommerce systems in the public cloud. Threat modelling offer mechanisms to enhance the security of information technology (IT) systems. In this paper, we apply different threat modelling techniques to decompose the migration of an on-premise hosted ecommerce system to the public cloud and also evaluate these threat modelling techniques.

scholarly journals METHODS AND WAYS OF ASSESSMENT OF LOSSES FROM CORRUPTION THEFT IN PUBLIC SECTOR OF ECONOMY

2019 ◽  
pp. 131-141 ◽  
Author(s):  
Sergei Aleksandrovich Konovalenko ◽  
Georgy Ismaylovich Harada ◽  
Nazirkhan Gadzhievich Gadzhiev
Keyword(s):  
Public Sector ◽  
Political Development ◽  
Negative Impact ◽  
The State ◽  
Public Funds ◽  
Public Companies ◽  
Financial Flows ◽  
The Public ◽  
Goods And Services ◽  
The Government

Implementation of the decisions made in the course of management of economic and socio-political development of the state causes the adequate financial flows forming the budgetary sphere of the state. The trouble in this sphere does not allow to provide the necessary level of economic growth, hampers reforming of the economy, makes negative impact on commercial and foreign economic activity, interferes with improvement of monetary and credit, tax, insurance and other spheres of the financial system of the Russian Federation. The offenses connected with corruption and theft of budget funds committed by officials at various levels significantly undermine the authority of the government, cause a growth of discontent of society and impact the social and economic situation in the country. The practice of identifying the offenses connected with theft of public funds and property shows that practically all spheres of the public sector of economy are, to a greater or lesser extent, subject to the risks of such crimes commitment. In this regard, a research of methods and ways of assessment of corruption theft amount in the public sector of the economy is an important and hot topic. The main types of public funds theft have been analyzed, including theft of budget funds allocated in the form of grants for targeted measures; theft by overcharging the prices of goods and services used for the state needs; the acquisition of inventory for personal use of the heads of public companies at the expense of the company, etc. The dynamics of the amount of budget crimes in the Ryazan region has been analyzed. It was inferred that corruption crimes in the public sector of the Ryazan region include fraud, abuse of power, abuse of authority, illegal participation in business, as well as taking bribes. A set of measures for preventing the above crimes has been proposed.

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