IT Project Managers' Perceptions and Use of Virtual Team Technologies

Author(s):  
Catherine M. Beise ◽  
Fred Niederman ◽  
Herb Mattord

This chapter presents the results of a case study pertaining to the use of information and communication media to support a range of project management tasks. A variety of electronic communication tools have evolved to support collaborative work and virtual teams. Few of these tools have focused specifically on the needs of project managers. In an effort to learn how practicing IT project managers employ these tools, data were collected at a North American Fortune 500 industrial company via interviews with IT project managers regarding their use and perceptions of electronic media within the context of their work on project teams. In this study, “virtual” describes the extent to which communication is electronic rather than the extent to which team members are geographically separated. Although the number of respondents was limited, the richness of the data collected leads to the conclusion that successful project managers and teams become skilled at adapting a variety of existing communication technologies to match the project task or process, the receiver, their own role as sender, and the content of the message. Groupware designers and developers need to better understand project management methods and best practices in order to provide better tools for practitioners, particularly as organizations expand globally and increasingly outsource various functions of their IT development and operations.

2021 ◽  
Vol 12 (1) ◽  
pp. 1-17
Author(s):  
Zinga Novais ◽  
Jorge Vareda Gomes ◽  
Mário José Batista Romão

Projects have been increasingly used in the implementation of organizations' business operations. Knowledge sharing has been considered essential in project environment; therefore, the integration of knowledge management within project management becomes crucial for project success. The objective of this research is to study how knowledge sharing is integrated within the context of a project, and what is the perception of project team members about it. A case study was carried out in a company within the financial sector, focused on a project team of the entity. The results revealed that project managers, other professionals in project management, and the organization itself are very much aware of the importance of knowledge sharing. The results also emphasized that, regardless of the lack of incentives by top management, project team members consider that knowledge sharing highly contributes for a successful execution of projects.


2016 ◽  
Vol 6 (1) ◽  
pp. 1-18 ◽  
Author(s):  
Cécile Godé ◽  
Pierre Barbaroux

This article investigates how teams aim at harnessing Information and Communication Technologies (ICTs) to coordinate under uncertainty. An explorative case study analyses the way NATO Special Forces use text-chat in Afghanistan. The findings suggest that team members combine basic material properties, knowledge processes and knowledge types to cope with various forms of uncertainty. Such combinations might trigger the emergence of unexpected biases which, in turn, generate mitigated final results. Building on the authors' findings, they develop a model of ICTs' uses based on the concepts of emergence and combination.


Author(s):  
Edith Lovos

ABSTRACTThis article presents the results obtained and conclusions reached through the implementation of a strategy of teaching and learning, designed for the development of the laboratory activities for a first programming course. The same is based on the application of the collaborative work using a development environment, which combines some functionality provided by the learning management system, Moodle and a module that integrates the same, called Virtual Programming Lab (VPL). Future professionals in computer science by its specificity labor, will include and use the so-called information and communication technologies (ICT). Likewise, in the professional practice, the activity of software development, requires teamwork and collaboration. By all this, it is necessary to consider these requirements in the training of students of computer science, from the beginning of their training.RESUMENEn este artículo se presentan los resultados obtenidos y conclusiones alcanzadas a través de la implementación de una estrategia de enseñanza y aprendizaje, diseñada para el desarrollo de las actividades de laboratorio de un primer curso de programación. La misma se basa en la aplicación del trabajo colaborativo usando un entorno de desarrollo, que combina algunas funcionalidades provistas por el entorno Moodle y un módulo que se integra al mismo, llamado Virtual Program-ming Lab (VPL). Los futuros profesionales de Sistemas, por su especificidad laboral, incluirán y utilizarán las denominadas tecnologías de la información y la comunicación (TIC). Así mismo, en el ejercicio profesional, la actividad de desarrollo del software, requiere del trabajo en equipo y en colaboración. Por todo esto, resulta necesario contemplar estos requerimientos en la formación de los alumnos de sistemas, desde los inicios de su formación. Contacto principal: [email protected]


Author(s):  
Amir Manzoor

Advances in Information and Communication Technologies (ICT) are creating new opportunities for organizations to build and manage virtual teams. Such teams are composed of employees with unique skills, located a distance from each other, who must collaborate to accomplish important organizational tasks. As such, it is very important for organizations to identify and develop skills that critical for virtual teams to succeed. Participation in and management of virtual teams comes with its own unique challenges and opportunities. This chapter explores virtual teams, their benefits and challenges to organizations, and provide ways to ensure that virtual team members and leaders in their organizations have the skills, competencies and tools needed to succeed. Specific recommendations to improve skills of virtual teams are also provided.


2012 ◽  
Vol 178-181 ◽  
pp. 2690-2693 ◽  
Author(s):  
Mohamad Syazli Fathi ◽  
Norshakila Rawai ◽  
Mohammad Abedi

The construction industry is an information-based industry, the progression of which requires the most effective and efficient tools in management, more specifically in managing the information flow between project team members. These tools become essential to a project management team dealing with the complexity and changing needs in the construction industries. Advances in information and communication technologies (ICT), especially mobile phones, offer an alternative way to overcome the limitation on effective collaboration in construction projects. A review of previous research, case studies and also technology reports shows how mobile information technology has the potential to provide improvements in construction communication and information collaboration. This paper discusses the implications of mobile information systems in sustainable project management. The findings show that there is a high potential for improving sustainability projects, the effects on construction resources and the potential impact of improving sustainable project management in construction industries.


2019 ◽  
Vol 1 (1) ◽  
pp. 01-12
Author(s):  
Majid G. Al-Nabae ◽  
Dania Sammani

There are many factors determining the success or failure of the projects. Skills and competencies play a critical role in project management and shortage of skilled project managers and workers has become worldwide issue and a crucial risk that hindering the projects in achieving their objectives and increase the opportunities of project successful. There are two types of training methods used to provide soft and hard skills for project managers and team members. The aim of this paper is to specify the training methods that have roles in project teamwork training to enhance project performance. This paper uses a literature survey of the content of the research papers in project management training and training methods, to identify what extent training methods are related to project performance. This paper emphases the significance of the training process to enhance the project performance and reveals that on-the-job training, lectures and case study methods are most commonly used in project management training. This paper contributes to increasing awareness of the importance of training methods in project management as a feasible strategy to improve the performance of the projects and amply highlights the importance of skills in project management.


2020 ◽  
Vol 19 (03) ◽  
pp. C05
Author(s):  
Wesley Ward

Current agricultural research depends on complex contexts that can impose major barriers for communication within geographically dispersed research teams. Such barriers are multiplied where team members originate from and operate in contrasting cultures and economic circumstances. A case study based in the Lao People's Democratic Republic (PDR) showed how to identify such barriers between Lao and Australian scientists using transcripts of 30 interviews with these groups. These were analysed using grounded theory analysis to identify these barriers which were operationalised to construct an assessment tool — I-CHET. This tool was subsequently applied to nine online communication technologies used by the interviewees to identify the technology that displayed the fewest problems regarding these barriers — email, and those with the most problems — websites and Skype. The study highlighted the complexity of communication barriers for international research teams, beyond economic and online infrastructural constraints, to include individual and cultural differences as well as language. By addressing these differences, project managers and funding agencies can maximise the benefits from research completed by international teams that provide vital agricultural knowledge and methodologies for many developing countries worldwide.


2018 ◽  
Vol 68 (6) ◽  
pp. 218 ◽  
Author(s):  
Sergiy D. Bushuyev ◽  
Denis A. Bushuev ◽  
Natalia S. Bushuyeva ◽  
Boris Yu. Kozyr

Global processes and their trends taking place in various fields of knowledge with a significant acceleration affect the development of information and communication technologies and project management competences, programs and project portfolios. The purpose of the article is to develop and investigate the mechanisms for assessing the project managers’ competences for their development based on global trends and Agile's flexible methodology in project management in creating modern information and communication technologies in the field of project management. Global trends that create challenges in developing project management competences and programs are related to global acceleration, digitalization of society, development of block chains, cloud and fog technologies, active introduction of intelligent systems, transition from "rational economy" to "behavioural economy". The convergence of these trends creates a new platform for the effectiveness of applying existing methodologies, knowledge systems and methods for evaluating the competence of project managers. On the basis of convergence, integration and harmonization of methodologies for project and program management, a step-by-step approach to research has been identified. The formation of an updated system of competences based on global trends lies in the replacement of paradigms from traditional life cycle project models to flexible models such as Agile. Decision-making in the conditions of uncertainty on the basis of datamining become more justified. The article deals with modern information models of projects and programs, changing system of project managers’ competences, bringing together decision-making models and methods. At the same time, the change of competences, as actions or functions that project managers must perform, affects the model of competency and the assessment system, including key indicators of competency. The informative model of diagnostics application of competency models and methods of project management in digital and "behavioural economics" is based on the use of flexible methodologies. Some key indicators of competency are defined that are applied in the assessment of the project manager competency based on his competences in the project team. Patterns of project managers' behaviour when designing product and project management have been studied. The patterns allowed authors to identify bottlenecks in applying Agile project management methodologies in the convergence of trend information models and technologies. An example of information technology for managing the competency assessment of project managers by the IPMA ICB4 model is given.


2016 ◽  
Vol 4 (2) ◽  
pp. 5-21 ◽  
Author(s):  
Anjar Priyono

Abstract This study aims to investigate the use of information and communication technology (ICT) to support knowledge exchange in project-based organisations. The primary ICT tool investigated in this research is WhatsApp, a messaging application that has been widely used since its introduction. An ethnographic case study method was utilised to analyse qualitative data collected from interviews and focus group discussions. Three projects in an Indonesian university with a duration ranging from 8 months to 2 years were examined as object of investigations. Broadly, the findings show that ICT tools are generally useful in supporting knowledge exchange, which ultimately positively affects project performance. The project teams relied on WhatsApp for the success of the projects. Although face-to-face meetings were rare, team communication was highly intensive, supported by WhatsApp. In addition, managers are encouraged to promote knowledge exchange between team members. Through knowledge exchange, there will be knowledge development, which facilitates the invention of new techniques and methods for promoting project success. The most prominent findings are presented using direct quotations to provide first hand insight from the field. At the end of the paper, recommendations regarding what project managers should do during and after the project has been completed are presented. The recommendations are classified based on the knowledge management life cycle, representing a structured method to manage knowledge in project-based organisations.


Author(s):  
S. Bushuyev ◽  
D. Bushuyev ◽  
V. Bushuieva ◽  
B. Kozyr ◽  
A. Ugay

Рассмотрены структура и функции механизмов развития и эрозии (размывания) компетенций в инновационных проектах по внедрению информационно-коммуникационных технологий в дигитализации общества. Определены факторы развития и эрозии компетенций. Была построена модель оценки компетенций и компетенций для успешного внедрения информационных и коммуникационных технологий на примере программ управления проектами и оцифровки. Предлагаемая модель развития компетенций проектной команды по созданию и внедрению основана на балансе факторов развития компетенций инновационного проекта и их эрозии в процессе реализации. Изучение факторов развития и эрозии компетенций в управлении инновационными проектами по дигитализации позволяет адекватно реагировать на изменения в профиле компетенций инновационных проектов. В то же время анализ позволяет руководителю проекта формировать эффективные программы для приобретения определенных компетенций для членов команды и других заинтересованных сторон. Предложенная модель факторов развития и эрозии системы компетенций проверена на примерах, подтверждающих ее адекватность и эффективность. Эта модель развития и эрозии компетенций команды проекта по дигитализации основана на балансе факторов для развития компетенций инновационного проекта и их размывания в процессе реализации. Изучение факторов развития и размывания компетенций в управлении инновационными проектами позволяет нам адекватно реагировать на изменения в профиле компетенций инновационных проектов. В то же время анализ позволяет руководителю проекта формировать эффективные программы для приобретения определенных компетенций для членов команды и других заинтересованных сторон. Предложенная авторами модель факторов развития и размывания системы компетенций проверяется на примерах применения методологии Agile на уровне кафедры управления проектами Киевского национального университета строительства и архитектуры. Реализация подтвердила адекватность и эффективность модели и методов анализа развития и размывания компетенций и, как следствие, компетентности. В качестве направления для дальнейшего развития необходимо определить методы и алгоритмы активного реагирования Лидера на развитие, и эрозию компетенций, формируя соответствующие компетенции членов команды, обеспечивающие успех инновационных проектов. The structure and functions of the mechanisms of development and erosion of competencies in innovative projects for the implementation of information and communication technologies in the digitalization of society are considered. The factors of development and erosion of competencies are determined. A model for assessing competence and competencies for the successful implementation of information and communication technologies using the example of project management and digitalization programs has been built. The proposed model for the development of competence of the project team for the creation and implementation is based on a balance of factors for the development of competencies of the innovative project and their erosion in the implementation process. The study of factors of development and erosion of competencies in the management of innovative digitalization projects allows us to adequately respond to changes in the profile of competencies of innovative projects. At the same time, analysis allows the project manager to form effective programs for acquiring certain competencies for team members and other interested parties. The proposed model of the factors of development and erosion of the competency system is tested on examples that confirm its adequacy and effectiveness. This model for the development and erosion of the competencies of the digitalization project team is based on a balance of factors for the development of competencies of the innovative project and their erosion in the implementation process. The study of the factors of development and erosion of competencies in the management of innovative projects allows us to adequately respond to changes in the profile of competencies of innovative projects. At the same time, analysis allows the project manager to form effective programs for acquiring certain competencies for team members and other interested parties. The model of factors of development and erosion of the competency system proposed by the authors is tested on examples of applying the Agile methodology at the level of the project management department of the Kiev National University of Construction and Architecture. The implementation confirmed the adequacy and effectiveness of the model and methods of analysis of the development and erosion of competencies, and as a consequence of competence. As a direction for further development, it is necessary to determine the methods and algorithms of the Leaders proactive response to the development and erosion of competencies, forming the corresponding competencies of team members ensuring the success of innovative projects.


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