Web-Enabling for Competitive Advantage

2011 ◽  
pp. 375-390
Author(s):  
Luvai Motiwalla ◽  
Azim Hashimi
Keyword(s):  
Information Technology ◽  
Health And Safety ◽  
Customer Base ◽  
Weather Information ◽  
Currency Exchange ◽  
Adventure Travel ◽  
One Stop ◽  
Market Needs ◽  
Global Travel ◽  
Technology Resources

This case emphasis is on the reduction of the logistical aspects of adventure travel and increase in the customer base by using the Web-enabling information technology resources. A global travel company, Himalayan Adventures (HA), based in Pakistan wants to build a one-stop electronic commerce store for its customers. Through this Website, HA hopes to provide all of their travel services, visa details, health and safety insurance, weather information, flight reservations, police registration, currency exchange, travel itineraries, sale and purchase of equipment, souvenirs and communication requirements. To implement the online store for HA, the owner, Abdul Bari, is planning to utilize the Porter electronic business model in analyzing the market needs, and identifying the appropriate information technology to gain a strategic advantage. This project, once implemented, will compliment the already existing HAbrick model with a bricks-and-clicks model.

Web-Enabling for Competitive Advantage

2011 ◽  
pp. 274-289
Author(s):  
Luvai Motiwalla ◽  
Azim Hashimi
Keyword(s):  
Information Technology ◽  
Net Present Value ◽  
Health And Safety ◽  
Customer Base ◽  
Weather Information ◽  
Currency Exchange ◽  
Adventure Travel ◽  
One Stop ◽  
Market Needs ◽  
Global Travel

This case emphasis is on the reduction of the logistical aspects of adventure travel and increase in the customer base by using the Web-enabling information technology resources. A global travel company, Himalayan Adventures (HA), based in Pakistan wants to build a one-stop electronic commerce store for its customers. Through this website, HA hopes to provide all of their travel services, visa details, health and safety insurance, weather information, flight reservations, police registration, currency exchange, travel itineraries, sale and purchase of equipment, souvenirs and communication requirements. To implement the online store for HA, the owner, Abdul Bari, is planning to utilize the Porter electronic business model in analyzing the market needs, and identifying the appropriate information technology to gain a strategic advantage. This project, once implemented, will compliment the already existing HA brick model with a bricks-and-clicks model. On the initial investment of $70,000 per year for three years, the incremental net present value created by the project is $174,079.

scholarly journals Editorial

2007 ◽  
Vol 6 (2) ◽  
pp. v-vi
Author(s):  
Leena James
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Social Movement ◽  
Banking Sector ◽  
Work Process ◽  
The Public ◽  
Customer Base ◽  
Public Sector Banks ◽  
National Bank ◽  
The Impact

The eleventh issue of Ushus brings to you a wide variety of scholarly articles encompassing socio-economic and managerial issues. The first paper "Information technology and banking sector with reference to customer satisfaction" focuses on the impact of automation of the public sector banks as per the reflections of the bank officials and the customers. The crest of the article lies in the fact that the customers are being able to keep abreast with the exchange of automation in the modern banking practices and the survey brings out their perception towards it and throws some light on the effective ways to deal with this crisis. The study concludes with the analytical results that public sector bank customers have a positive inclination towards technological upgradation but the banks need to be more flexible in their work process and focus on marketing themselves in order to entrap a larger customer base. The paper titled "Administration of micro-credit by national bank" talks about the successful micro-finance initiatives taken by NABARD how aptly they had been implemented and evolved as a sustainable social movement over a decade now.

scholarly journals Implementation of One-Stop Services Policy (PTSP) in North Jakarta City, DKI Jakarta Province

2020 ◽  
Vol 10 (2) ◽  
pp. 381
Author(s):  
Mary Ismowati ◽  
Ahmad Hidayat Rahadian ◽  
Muhammad Ali Massyhury ◽  
Muhammad Rafi Suryadi
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
Fully Integrated ◽  
Online System ◽  
The North ◽  
Doing Business ◽  
One Stop ◽  
Ease Of Doing Business ◽  
The One ◽  
Research Show

The aim of the study was to obtain a formulation of the implementation of the One-Stop Services Policy (PTSP) in the North Jakarta Administrative City, namely the implementation of Perda No. 12 of 2013, and the Implementation of Presidential Regulation No. 91 of 2017 concerning the acceleration of ease of doing business through the implementation of an information technology-based licensing system (OSS). The research method used a qualitative approach by conducting interviews with a number of informants to determine the conditions and phenomena of the implementation of PTSP policies in North Jakarta. The research involved two research members from students in the framework of thesis research. The results of the research show that implementers have understood their duties and functions, but in the smooth running of their duties, they are constrained by a lack of human resources both in quantity and quality, support for information technology equipment that is not up to date, including the availability of information technology personnel at the district and sub-district levels. Then the OSS policy according to PP No. 24/2018 has not been fully effective, because it has not been fully integrated with the existing licensing system in PM-PTSP DKI Jakarta, namely JakEVO. The main obstacle to policy implementation, namely in terms of human resources, employee status has not been transferred to functional positions so that it affects career ranks and motivation. In addition, there is no HR competency standard for services, for online system services are not implemented according to target. The solution to overcome the obstacles conceptually has not been done.

scholarly journals Securing Cloud Computing Through IT Governance

2021 ◽  
Vol 7 (1) ◽  
Author(s):  
Salman M. Faizi, Shawon Rahman
Keyword(s):  
Information Technology ◽  
Cloud Computing ◽  
Information Security ◽  
It Governance ◽  
Security Governance ◽  
Business Alignment ◽  
Information Security Governance ◽  
Business Needs ◽  
Market Needs

Lack of alignment between information technology (IT) and the business is a problem facing many organizations. Most organizations, today, fundamentally depend on IT. When IT and the business are aligned in an organization, IT delivers what the business needs and the business is able to deliver what the market needs. IT has become a strategic function for most organizations, and it is imperative that IT and business are aligned. IT governance is one of the most powerful ways to achieve IT to business alignment. Furthermore, as the use of cloud computing for delivering IT functions becomes pervasive, organizations using cloud computing must effectively apply IT governance to it. While cloud computing presents tremendous opportunities, it comes with risks as well. Information security is one of the top risks in cloud computing. Thus, IT governance must be applied to cloud computing information security to help manage the risks associated with cloud computing information security. This study advances knowledge by extending IT governance to cloud computing and information security governance.

The future of travel

2020 ◽  
Author(s):  
Dr Simon Hudson
Keyword(s):  
Health And Safety ◽  
Tourism Industry ◽  
Lessons Learned ◽  
Travel And Tourism ◽  
The Future ◽  
The Subject ◽  
Travel Industry ◽  
And Behavior ◽  
The Impact ◽  
Global Travel

Most experts would agree that recovery from the COVID-19 crisis will be slow (see Figure 6.2), in large part due to the impact that the crisis has had on the global travel and tourism industry (Romei, 2020). Until there is vaccine, the virus will influence nearly every sector of travel from transportation, destination and resorts, to the accommodations, attractions, events and restaurants. The first section of this chapter looks at the future for these different sectors, a future heavily influenced by technology and a heightened emphasis on health and safety. The second part of the chapter focuses on a theme that has been prevalent in this book – the need for adaptability or ‘COVID-aptability’. Consumer demands and behavior will be permanently altered by the pandemic, and all stakeholders in the travel industry will need to adapt. One part of adaptability is redesigning servicescapes – a necessity for many after the lockdown, and this is the subject of the penultimate section of the chapter. The conclusion looks at lessons learned from this crisis.

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