Implementation of a Network Print Management System

2011 ◽  
pp. 311-329
Author(s):  
George Kelley ◽  
Elizabeth A. Regan ◽  
C. Steven Hunt
Keyword(s):  
Management System ◽  
New Technology ◽  
End User ◽  
Regional University ◽  
Computer Classrooms ◽  
Analysis Design ◽  
Student Fees ◽  
Computer Labs

To manage the rapidly growing demands and costs of providing campus print services, a regional university of about 9,000 students turned to a well-known outsourcing vendor. The new Network Print Management System (NPMS) replaced 35 networked printers in the library, open-access computer labs, and computer classrooms in more than 10 different buildings. The initiative had several key objectives: to increase student access to printers, to improve the quality of print services, to decrease printing costs and environmental impact, and to avoid increasing student fees. The project also sought to reduce departmental printing costs, fund technology upgrades, and reduce the burden of printer maintenance on university technology staff. This case study tells the story of the planning, analysis, design, implementation, and realization of the new system, which proved more complex than anticipated. It offers an interesting mix of perspectives, sometimes conflicting, on outsourcing implementation of new technology in a complex end-user environment.

scholarly journals A Systemic Approach to Investigate the Gaps between Distribution System Operators Need and Technology Developers’ Perception—A Case Study of an Intelligent Low-Voltage Grid Management System with Storage

2021 ◽  
Vol 11 (12) ◽  
pp. 5348
Author(s):  
Alemu Moges Belay ◽  
Sanket Puranik ◽  
Francisco Díaz-González ◽  
Heidi Tuiskula
Keyword(s):  
Distribution System ◽  
Management System ◽  
Low Voltage ◽  
New Technology ◽  
Value Propositions ◽  
Sense And Respond ◽  
Key Barrier ◽  
Grid Management

The purpose of the paper is to introduce a new bi-directional approach to assess the gap between the customer needs and technology developers’ perception on the value propositions of innovations which includes storages. The paper used two methods; the first comprehensive sense and respond analysis investigated technology developers’ perceptions using the value propositions defined under the EU-funded H2020 RESOLVD project. The second method focused on customers and collected a survey which covered challenges, value propositions and preparedness to adopt new technology. The H2020 RESOLVD project has developed an intelligent low-voltage grid management system with storage. The results from the sense and respond analysis showed that most of the value propositions aligned with the responses from the broader survey which are needed within five years (e.g., improved power quality of grid, fault detection, reduced technical loss). However, the cybersecurity perception differed between developers and distribution system operators (DSOs). The customer survey highlighted that certain value propositions of technological solutions are needed more urgently than others, and therefore, technology developers should prioritize these in further developments. Regarding the use of flexibility to manage the LV grid, unclear regulations were expressed as a key barrier, thereby affecting business feasibility around battery storage.

scholarly journals Using Design Thinking Principles to Improve Outpatients’ Experiences in Hospital Pharmacies: A Case Study of Two Hospitals in Asir Region, Saudi Arabia

Healthcare ◽  
2021 ◽  
Vol 9 (7) ◽  
pp. 854
Author(s):  
Dalia Almaghaslah ◽  
Abdulrhman Alsayari ◽  
Saleh Ali Alyahya ◽  
Rana Alshehri ◽  
Khawlah Alqadi ◽  
...  
Keyword(s):  
Saudi Arabia ◽  
Problem Solving ◽  
Management System ◽  
Design Thinking ◽  
Queue Management ◽  
End User ◽  
Study Results ◽  
Hospital Pharmacies ◽  
Asir Region

Introduction: Design thinking, an innovative problem-solving approach, has gained wide popularity in healthcare disciplines. The aim of this work is to improve outpatients’ experiences in hospital pharmacies in two hospitals in Asir region, Saudi Arabia. Methods: The design thinking approach, adopted from Stanford University’s D-School, was used in this study. Results: Several problems were identified: lack of comfortable environment in the pharmacies’ waiting area, lack of a queue management system, and workflow inefficiencies related to ordering and supplies of medicines. A prototype was proposed to overcome these challenges. Discussion and Conclusion: The design thinking approach helped in identifying end-user (patients visiting outpatient pharmacies) values and desires and provided an understanding of their struggles. It also proposed tailored solutions that could improve patients’ experiences while using the services of the outpatient pharmacies.

Mold and Casting Table Maintenance Management System at Aluar: A Key to Quality Billets and Saving Costs

2011 ◽  
Vol 693 ◽  
pp. 208-216
Author(s):  
Leonel S. Batalla ◽  
Oscar A. Godoy ◽  
María Victoria Canullo
Keyword(s):  
Management System ◽  
High Standard ◽  
Relevant Information ◽  
Quality Standard ◽  
Maintenance Management ◽  
Internal Quality ◽  
Casting Technology ◽  
High Quality Standard

It is well known that mold and casting table maintenance has a direct impact on the internal quality and surface quality of billets. In this paper, the evolution of the main key performance indicators (KPIs) associated with the main consumables of the Wagstaff Air slip billet casting technology is shown, such as molds, casting rings, transition plates and thimbles. The strategies taken to preserve a high standard of quality whilst monitoring the associated costs, are discussed. An automated Mold and Casting Table Maintenance Management system has been developed in house to make available the relevant information from the casting table servicing at the casting pit and at the mold room. A case study is described where this tool allowed us to reduce costs, keeping a high quality standard of the casting table maintenance, ensuring the internal quality of the final product.

scholarly journals A Study of Quality Assessment in Higher Education within the Context of Sustainable Development: A Case Study from Czech Republic

2020 ◽  
Vol 12 (11) ◽  
pp. 4769 ◽  
Author(s):  
David Vykydal ◽  
Martin Folta ◽  
Jaroslav Nenadál
Keyword(s):  
Higher Education ◽  
Sustainable Development ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Lessons Learned ◽  
Success Factor

Quality has become an increasingly important and critical success factor at higher education institutions, particularly universities. Numerous discussions have been held about education quality in the context of sustainable development. However, the quality of that education strongly depends on the overall quality of the management system which operates at schools. The principal aim of this article is to present the approaches to the quality management systems’ development and their assessment at universities, and share some lessons learned from this area of research. Some possibilities of the ISO 9001 standard’s implementation, as well as the application of excellence models as a response to community demands, will be discussed, especially in the context of the recently-introduced Act No. 111/1998 Coll on Higher Education Institutions, which requires quality assurance and quality evaluation. A case study from The VSB-Technical University of Ostrava shows approaches, results and effects of the quality management system implementation.

scholarly journals BATIK WASTEWATER MANAGEMENT ANALYSIS BY INTEGRATED COMUNAL, CASE STUDY OF KAMPOENG BATIK LAWEYAN

2019 ◽  
Vol 13 (1) ◽  
pp. 59-74
Author(s):  
Ravita Sari ◽  
Tri Edhi Budhi Soesilo ◽  
Herdis Herdiansyah
Keyword(s):  
Waste Management ◽  
Management System ◽  
Technical Aspect ◽  
Substantial Improvement ◽  
Quantitative Approach ◽  
Wastewater Management ◽  
Environmental Aspect ◽  
Waste Management System

Batik industry is one of the industries that produces wastewater which contains harmful chemicals. In order to maintain the quality of the environment, it is necessary to have a wastewater management system. The region which has conducted the comunal waste management system is Kampoeng Batik Laweyan. However, this effort of waste management system has not optimal yet. The purpose of this paper is to analyze wastewater management system in Kampoeng Batik Laweyan. The approach of this paper is a quantitative approach, using mix-metode. The analysis of the wastewater management system has been done by assesing 4 aspects such as technical aspect, managerial aspect, economic aspect, and environmental aspect. The wastewater management system has provided good results in technical dan managerial aspects only. For the economic and the environment aspects need to be upgraded since they have not shown any important improvements. Through this paper it is expected to create a substantial improvement in economic and environmental aspects.Keyword: Batik waste, Laweyan, management, wastewater, WWTP.

An Exploratory Look at Attributes of Internet Use and Adoption by Franchisees

2011 ◽  
pp. 93-112 ◽  
Author(s):  
Kelley O’Reilly ◽  
Zsolt Ugray
Keyword(s):  
Customer Service ◽  
Internet Use ◽  
Change Agent ◽  
New Technology ◽  
End User ◽  
Business Leadership ◽  
Project Costs ◽  
Attitudes And Perceptions ◽  
The Voice

This case study explores the attitudes and perceptions of franchise owner-operators in regard to their acceptance of advanced Internet innovation and technologies. Because these franchisees serve a dual role as both the decision maker and the end user of new technology and innovation, they provide a dichotomy of perspectives that yield insights into many aspects of business leadership, customer service, and operational proficiency. Findings suggest five key attributes of Internet use and adoption by franchisees. The data in this exploratory case study also reveals three areas of disparity regarding franchisee behavior worthy of consideration by practitioners and academics: (1) The inward focus of franchisees, (2) project costs are considered superficially, and (3) the micro SME as change agent. This research is significant and accretive by capturing the voice of franchisees in regard to Internet acceptance and by providing a strategic look at how the franchise micro SME is significantly different than non-franchised and larger SMEs.

Predicting success: Stakeholder readiness for home telecare diabetic support

2002 ◽  
Vol 8 (3_suppl) ◽  
pp. 33-36 ◽  
Author(s):  
M A Hebert ◽  
M J Paquin ◽  
S Iversen
Keyword(s):  
Quality Of Care ◽  
Home Care ◽  
Qualitative Case Study ◽  
New Technology ◽  
Face To Face ◽  
Predicting Success ◽  
Process And Outcome ◽  
Readiness To Adopt

summary Readiness to adopt a new technology is one factor that contributes to the success of a telehealth programme. Since one goal of telehealth is to improve care, it is appropriate to determine its success through a quality-of-care framework that addresses structure, process and outcome. A qualitative case study of home care in the Calgary Health Region in Alberta set out to understand how clients, nurses, physicians and managers perceived their readiness to use video-visits for home care. Focus groups, home visits, and telephone and face-to-face interviews were used to collect data. Readiness to adopt home telecare was compared between groups, as well as with behaviour predicted in the literature. Differences in perceptions were identified among the four participant groups. Clients and managers identified a higher degree of readiness-clients because of the potential to support independence in their homes and managers because of the potential efficiencies in the system.

scholarly journals A COMPLEX CONCEPTION OF MANAGEMENT SYSTEM OF ORGANISATIONS AND SOCIAL RESPONSIBILITY

2021 ◽  
Vol 2021 (6) ◽  
pp. 5481-5487
Author(s):  
VERA PELANTOVA ◽  
◽  
DOMINIK KOLAR ◽  
Keyword(s):  
Social Responsibility ◽  
Management System ◽  
Production Quality ◽  
Process Approach ◽  
Complex Task ◽  
Management Tools ◽  
Difficult Situation ◽  
Efficient Operation

The difficult situation is affecting many organisations at the present time. This article mainly deals with ensuring of the quality of production on the example of a case study in one manufacturing organisation. However, it is about involving other aspects, such as: maintenance, social responsibility, process approach. Everything is based on specific findings related to the economic crisis caused by the COVID-19 pandemic. Quality management tools and responsibility tools were applied in solving this complex task. The example of the mentioned organisation shows that the conformity application of aspects of the management system above in a holistic connection to soft resources not only supports the strengthening of production quality and the growth of efficiency, but it also strengthens an internal culture of the organisation. The goal is to ensure an efficient operation of the organisation and thus to support its competitiveness.

Sign in / Sign up

Export Citation Format

Share Document