Trust in E-Commerce

2008 ◽  
pp. 771-788
Author(s):  
Ye Diana Wang ◽  
Henry H. Emurian

The design of the interface for e-commerce transactions is one source of influence that can affect an online shopper’s trust in the merchant. This paper undertook a confirmatory factor analysis involving 14 trust-inducing interface design features that populated a conceptual framework proposed in our previous study. The factor analysis of self-reported ratings of the features, which were illustrated on a synthetic e-commerce interface by 181 survey respondents, revealed the following three underlying dimensions: (1) visual, (2) content, and (3) social-cue design dimensions. All 14 features were found to contribute to the composition of the three dimensions. The social-cue dimension was rated as less important than the other two dimensions, and shoppers who had been cheated by an online merchant showed lower overall trust ratings in comparison to the remaining shoppers. Qualitative reports by the survey respondents yielded additional insights about the importance of the interface. The results of this study may contribute to an appreciation of interface design features that may influence a user’s perception of the trustworthiness of an online merchant’s Web site.

Psicologia ◽  
2021 ◽  
Vol 35 (2) ◽  
pp. 95-108
Author(s):  
Cristina De Sousa ◽  
João Viseu ◽  
Helena Vinagre ◽  
Dario Páez ◽  
Olga Valentim

Our study examined the psychometric properties and factor structure of an instrument to assess emotional climate during the COVID-19 pandemic using a sample of 601 Portuguese individuals. Two sub-samples were created, one to perform an exploratory factor analysis (EFA), composed of 300 participants, and the other to conduct a confirmatory factor analysis (CFA), composed of 301 individuals. Two factors were found: positive and negative emotional climate. In the EFA, both factors established a negative and significant correlation. However, the CFA presented a better fit with two independent factors. Reliability analysis indicated acceptable values for both dimensions. There was also evidence of discriminant, convergent, and criterion validity. More negative emotions were perceived regarding the social climate. Results were discussed in the frame of different positive and negative psychosocial variables related to positive and negative emotional climates, as well as positive emotional climate as a resource for collective resilience.


Retos ◽  
2021 ◽  
Vol 43 ◽  
pp. 452-462
Author(s):  
Francisco Segado Segado ◽  
Juan Antonio Sánchez-Sáez ◽  
María José Maciá Andreu ◽  
Javier Sánchez-Sánchez ◽  
Ana María Gallardo Guerrero

  Las mujeres ha ido incorporándose poco a poco a la industria del fútbol durante los últimos años, no solo como deportista, sino también en otros estamentos de este sector como la dirección o el arbitraje. El objetivo del presente trabajo es diseñar y validar una herramienta de evaluación de las barreras percibidas en el arbitraje femenino, tanto durante la formación de las árbitras (de manera previa) como en su llegada al máximo nivel. Un total de 380 árbitras de ámbito nacional y territorial fueron consultadas a través de un cuestionario elaborado ad-hoc. Tras el análisis factorial confirmatorio de segundo orden, se establecieron 3 dimensiones: Percepción del Apoyo Institucional, Beneficios del Arbitraje y Percepción del Clima Social y Familiar. Tras el análisis de los resultados se puede concluir que se ha obtenido una herramienta válida y fiable para determinar las principales barreras asociadas al arbitraje femenino. Abstract: Women have been gradually joining the football industry in recent years, not only as sportswomen, but also in other areas of the sector such as management and refereeing. The aim of this work is to design and validate a tool for evaluating the barriers perceived in female refereeing, both during the training of female referees (in advance) and once they reach this level, as well as the analysis of the results obtained within the national territory. A total of 380 women referees at national and territorial level were consulted by means of a questionnaire developed on an ad hoc basis. After the second order confirmatory factor analysis, three dimensions were established: Perception of Institutional Support, Benefits of Refereeing and Perception of the Social and Family Climate. After the analysis of the results, it can be concluded that a valid and reliable tool has been obtained to determine the main barriers associated with female refereeing.


2018 ◽  
Vol 40 (2) ◽  
pp. 126-135
Author(s):  
Patrícia M. Pascoal ◽  
Maria-João Alvarez ◽  
Magda Sofia Roberto

Abstract Objective To evaluate the psychometric properties of the Beliefs About Appearance Scale (BAAS) in terms of its factorial structure and invariance, reliability, and validity when applied to adults from the community. Methods Participants consisted of 810 heterosexual Portuguese individuals in a committed relationship. As a confirmatory factor analysis did not support the original structure of the BAAS, an exploratory factor analysis was performed. Results A 12-item version was extracted comprising two dimensions: one personal and the other social. The factorial model depicting this bidimensional structure revealed an adequate fit following confirmatory factor analysis. Multigroup confirmatory factor analyses indicated invariance across gender. Concurrent and discriminant validities and internal consistency were estimated and observed to be adequate. Conclusions This shorter measure of the BAAS can accurately assess body appearance beliefs and may be used in different research settings and contexts.


2017 ◽  
Vol 12 (1) ◽  
pp. 13-19
Author(s):  
Ari Saptono

The research aims to develop the valid and reliable measurement instruments of entrepreneurship intention in vocational secondary school students. Multi stage random sampling was used as the technique to determine sample (300 respondents). The research method used research and development with confirmatory factor analysis (CFA). Result of confirmatory factor analysis (CFA) at the second order with robust maximum likelihood method shows that valid and reliable instrument with the acquisition value of loading factor is more than 0.5 (> 0,5) and a significance value of t is more than 1,96 (> 1,96). Reliability test results shows that the value of the combined construct reliability (CR) of 0.97and a variance value extract (VE) to 0.52 is greater than the limit of acceptance CR ? 0.70 and VE ? 0.50. The conclusion of the measurement instruments of entrepreneurship intention with three dimensions and 31 items met the standards of validity and reliability in accordance with the instrument development process.


2005 ◽  
Vol 133 (2) ◽  
pp. 234-240 ◽  
Author(s):  
Bonnie Martin-Harris ◽  
Yvonne Michel ◽  
Donald O. Castell

Objective: The purposes of this investigation were to determine whether the temporal onsets of swallow events segment into oral and pharyngeal phases, to test the interdependence of temporal onsets of swallow events, and to determine the influence of age on total swallow duration. Study Design and Setting: The onsets of swallowing and respiratory measures were studied in 76 healthy normal individuals. Results: Confirmatory factor analysis revealed a 2-factor solution but did not support the hypothesized 2-phase structure (ie, oral and pharyngeal). Two of the onsets, apnea onset and apnea offset, formed a single factor that explained 12.6% of the variation among the 11 onset times. The other 9 onsets formed a second factor that explained 66.4% of the variation. Age accounted for modest variation in total swallow duration. Conclusions: The two factors, oropharyngeal and respiratory, explained 79% of the variation among the 11 onset times. Significance: This finding speaks to the overlap between the initiation of oral and pharyngeal components of swallowing in adults and highlights the artificiality of separating the swallowing continuum into isolated phases.


2016 ◽  
Author(s):  
Maike Luhmann ◽  
Elizabeth A. Necka ◽  
Felix D. Schönbrodt ◽  
Louise Hawkley

Recent studies suggest that valuing happiness is negatively associated with well-being. Most of these studies used the Valuing Happiness Scale (Mauss, Tamir, et al., 2011). In the present paper, we examined the factor structure of this scale using data pooled from six independent samples (Ntotal = 938). Exploratory and confirmatory factor analysis showed that the Valuing Happiness Scale is not unidimensional and that only one of its three factors correlates negatively with various indicators of well-being, whereas non-significant or positive correlations were found for the other factors. These findings indicate that valuing happiness may not necessarily be bad for one’s well-being, and call for a better definition, theoretical foundation, and operationalization of this construct.


2017 ◽  
Vol 41 (S1) ◽  
pp. S377-S378 ◽  
Author(s):  
J. Azevedo ◽  
A.T. Pereira ◽  
A.P. Amaral ◽  
V. Nogueira ◽  
M.J. Soares ◽  
...  

IntroductionPerseverative Negative Thinking (PNT) is a transdiagnostic cognitive process [1] characterized by repetitiveness, intrusiveness and difficulties to disengage (Ehring, 2011). The Perseverative Thinking Questionnaire (PTQ-15; [2]) is a self-reported instrument, developed to evaluate these characteristics. The Portuguese version assess two meaningful dimensions – Repetitive thoughts (RT); and Cognitive interference and unproductiveness (CIU) [3].AimTo confirm the bi-dimensional structure of the PTQ-15 using Confirmatory Factor Analysis, in two distinct samples.MethodA sample composed of 256 students (Mean age = 20.58 ± 1.870; 78.1% girls) and a sample composed of 480 adults from the community (parents of the students; mean age = 50.84 ± 5.310; 53.1% women) filled the PTQ-15. We used software AMOS.ResultsThe second-order model of PTQ-15 with two dimensions presented good fit, in both students (CMIN = 2.449; RMSEA = 0.075; CFI = 0.958, TLI = 0.949, PGFI = 0.776; P < 0.001) and their parents (CMIN = 3.46; RMSEA = 0.072, CFI = 0.955, TLI = 0.942, PGFI = 0.632; P < 0.001). Internal consistency of the total scale, measured though Cronbach's alpha was α = 0.95/0.94; both factors presented good/excellent reliability: repetitive thoughts (a = 0.93/0.92); cognitive interference and unproductiveness (a = 0.88/0.92).ConclusionTaken together, both CFAs provided additional evidence that PTQ-15 is an adequate measure for perseverative thinking.Disclosure of interestThe authors have not supplied their declaration of competing interest.


2017 ◽  
Vol 41 (S1) ◽  
pp. S257-S257
Author(s):  
M.J. Soares ◽  
C. Marques ◽  
A.T. Pereira ◽  
A.I. Araújo ◽  
N. Madeira ◽  
...  

IntroductionH&F Multidimensional Perfectionism Scale is a widely used measure of perfectionism developed to measure Self-oriented perfectionism (SOP), Socially-prescribed perfectionism (SPP) and Other-oriented perfectionism (OOP) dimensions. The original scale comprises 45-likert items. We have previously developed a short version of The H&F-MPS, with 13 items, showing adequate validity in a sample of university students, using principal component analyses method with factors varimax rotation.ObjectiveTo examine the factor structure of the H&F-MPS13 with confirmatory factor analysis (CFA), using a different sample of Portuguese university students.MethodsThe sample comprises 245 university students (68.9% females), with a mean age of 20.95 years (SD= 2.19; range= 17–33) who completed the H&F-MPS13. CFA was used to test the model suggested by prior exploratory factor analyses of H&F-MPS13.ResultsAfter correlated errors, we obtained a good fit for the second-order factor (X2/d= 2.577; CFI= 0.928; GFI= 0.915, RMSEA= 0.080; P[rmsea ≤ 0.05] = 0.001). The H&F-MPS13 showed acceptable internal consistency (α= 0.77) and the three dimensions presented Cronbach's alphas ranging between acceptable and good (α OOP = 0.67; SPP = 0.73; SOP = 0.89).ConclusionsThe H&F-MPS13 obtained through CFA is a reliable and valid measure to assess perfectionism in Portuguese university students.Disclosure of interestThe authors have not supplied their declaration of competing interest.


2021 ◽  
Vol 6 (2) ◽  
pp. 179-195
Author(s):  
Iredho Fani Reza

The purpose of this study is to develop a measurement scale for phone snubbing among Moslem youth in the era of the industrial revolution 4.0. This research is used a quantitative survey research with the number of respondents N = 503 who were Moslem youths at a university in the Republic of Indonesia which was determined by multistage sampling technique. The instrument used is the Phone Snubbing Scale (Phub-S) which consists of three dimensions - ignore others, dependency on gadgets and social disconnectedness. In analyzing the data through the process of building validity consisting of confirmatory factor analysis and total correlation of corrected items, analyzing internal consistency reliability using Cronbach's alpha technique. The results showed that the Phone Snubbing Scale (Phub-S) has a good item validity and reliability test as a measurement scale for phone insulting behavior young Moslems in the era of the industrial revolution 4.0. The recommended Phub-S items totaling 45 items that have been fulfilled are valid based on testing confirmatory factor analysis (CFA) technique (standardized solution (SS) > 0.4 and T-Values > 1.96), Corrected Item-Total Correlation ≥ 0.30 and with a scale reliability value. 0.932 (Cronbach's Alpha value> 0.8).


2014 ◽  
Author(s):  
◽  
Peter William Hofherr

This research explores the attributes of the identity-based mechanisms of group collective action. Recognizing that wine trails are organizational collectives that market themselves and the region in which they reside, the research tests for the presence of identity-based attributes that reflect the social, institutional, cultural and physical aspects of the region. Using exploratory and confirmatory factor analysis, this research finds that the content of both external and internal stakeholders’ expectations and perceptions used in the reputational comparative process includes attributes of institutional, place-based, cultural, and social norms. This confirms that the specific content of stakeholders’ expectations and perceptions are developed in part from institutional norms, social categories, and structural roles associated with the wine trail organization and the geographic region in which they reside.


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