Enterprise Systems, Control and Drift

Author(s):  
Ioannis Ignatiadis ◽  
Joe Nandhakumar

Enterprise Systems are widespread in current organizations and seen as integrating organizational procedures across functional divisions. An Enterprise System, once installed, seems to enable or constrain certain actions by users, which have an impact on organizational operations. Those actions may result in increased organizational control, or may lead to organizational drift. The processes that give rise to such outcomes are investigated in this chapter, which is based on a field study of five companies. By drawing on the theoretical concepts of human and machine agencies, as well as the embedding and disembedding of information in the system, this chapter argues that control and drift arising from the use of an Enterprise System are outcomes of the processes of embedding and disembedding human actions, which are afforded (enabled or constrained) by the Enterprise System.

2011 ◽  
pp. 1209-1232
Author(s):  
Ioannis Ignatiadis ◽  
Joe Nandhakumar

Enterprise Systems are widespread in current organizations and seen as integrating organizational procedures across functional divisions. An Enterprise System, once installed, seems to enable or constrain certain actions by users, which have an impact on organizational operations. Those actions may result in increased organizational control, or may lead to organizational drift. The processes that give rise to such outcomes are investigated in this chapter, which is based on a field study of five companies. By drawing on the theoretical concepts of human and machine agencies, as well as the embedding and disembedding of information in the system, this chapter argues that control and drift arising from the use of an Enterprise System are outcomes of the processes of embedding and disembedding human actions, which are afforded (enabled or constrained) by the Enterprise System.


Author(s):  
Frank Lin ◽  
Tony Coulson

SAP and Oracle (including PeopleSoft and J.D. Edwards) are the major enterprise systems vendors in the marketplace. Yet most of the universities within the USA, Canada, and Ger-many that have an enterprise system curriculum integrate SAP’s enterprise systems. As a result of the recent PeopleSoft merger, Oracle is becoming a major player in the education industry. Oracle enterprise systems are not only suitable for large and medium companies but also small companies. Oracle enterprise systems are appealing alternatives for institutions to consider in regard to integrating enterprise systems into their curricula. Thus, we are going to introduce this global application vendor’s Oracle Academic Initiative, Enterprise System and its related education — Oracle University’s practice. An alternative approach to delivering enterprise system education, developed through experience and literature, using Oracle E-business Suite in higher education is discussed.


2015 ◽  
Vol 30 (2) ◽  
pp. 208-217 ◽  
Author(s):  
Peter Ekman

Purpose – This paper aims to analyse how well enterprise systems capture the business network in which an industrial company is involved. Enterprise systems have been presented as a “dream come true” with a seamless integration of business data through a common database and software modules that can be customized to the companies’ different functions. However, research shows that companies’ utilization of enterprise systems is limited, and that internal processes are prioritized. Design/methodology/approach – European multinational companies and some of their partners have been followed through case studies between 2003 and 2010. The pattern-matching analysis has been supported by a theoretical framework that depicts industrial companies as engaged in business relationships in a network setting. Findings – The results show that the company’s relationship-oriented activities are badly captured by the enterprise system. The study highlights limitations that future enterprise systems need to address if they are to be able to offer the company a better insight into its business network. Originality/value – The traditionally internal focus on enterprise systems means that important business information transcending inter-organizational activities will be missed. To be worthy of the name enterprise system, more customer- and supplier-oriented activities need to be supported and captured.


2021 ◽  
Vol 2 (4) ◽  
Author(s):  
Amine Bel HajHassine

To the extent that the company is an “open system”, it must be in a continuous standby state. In this research work, we will try to focus on the contribution of economic intelligence strategies to the performance of the company. We will begin with a literature review to better understand the theoretical concepts. Then we will conduct a field study of 92 Tunisian industrial companies. Our work has revealed that economic intelligence has a positive but differential effect on the firm’s performance. But some determinants of performance do not seem to take full advantage of the strategies of economic intelligence to which companies should attach greater importance.


2021 ◽  
Vol 15 (2) ◽  
pp. 225-240
Author(s):  
Pundra Rengga Andhita ◽  
Ade Tuti Turistiati ◽  
Muhammad Jamiluddin Nur

This study aims to examine the organizational communication control strategy carried out by the Purwokerto Branch of the Islamic Student Association (HMI) to demonstrate the Ratification of the Job Creation Bill (Omnibus Law). The method used is descriptive qualitative using organizational control theory as a theoretical framework. The results showed that the involvement of the Purwokerto Branch of HMI in the Omnibus Law demonstration was a critical intellectual movement that arranged forward a constitutional approach. The simple control aspect is implemented through a three-layer communication mechanism. The solidarity of members towards the three layers of communication constructs communication conduct harmoniously. HMI uses two technical tools for technical control, specifically communication aids and internal identification tools as non-verbal symbols of the organization. There are strict controls to identify members in the demonstration through the symbol. Regarding bureaucracy, this organization prioritizes communication with local authorities regarding the fulfillment of formal rules before holding a demonstration. In addition, organizational procedures are also carefully considered, especially regarding consolidating the organization’s internal communications. Conservative control is implemented by strengthening interpersonal communication with active members or alumni networks spread across various professions. The organizational communication control strategy of the HMI Purwokerto Branch focuses on the harmonization of demonstrations that prioritize aspirational and implementation communication by emphasizing a constitutional approach.


2021 ◽  
Vol 5 (1) ◽  
pp. 21-29
Author(s):  
Ketut Wiriyanto ◽  
Ahmad Toni

This study aims to determine the organizational control team of the TikaUdjo production program. The proposed research statement is what the organization controls on the TikaUdjo program production team. The theory that researchers use to obtain data uses organizational control theory. The research method used is a descriptive qualitative approach with a post-positivism paradigm. The research subjects are producers, assistant producers and broadcasters in obtaining accurate data, and the object of research is the control of the production team of the TikaUdjo program organization on Bahana Radio 101.8 FM Jakarta. Collecting data obtained through in-depth interviews and participant observation conducted on key informants and informants. Other data were obtained from Key Informants, informants, and various other data sources. The results of this study indicate that the TikaUdjo program production team at Radio Bahana 101.8 FM Jakarta consistently implements four concepts of organizational control theory by Phillip Tompkins, George Cheney, and their colleagues. The conclusion of this research is that the production team performs the four control theory concepts quite well, and it can be accounted for in which these four theoretical concepts are the processes that the production team does in producing the event program.


Systems ◽  
2019 ◽  
Vol 7 (1) ◽  
pp. 13 ◽  
Author(s):  
Fiona Fui-Hoon Nah ◽  
Brenda Eschenbrenner ◽  
Craig C. Claybaugh ◽  
Perry B. Koob

Enterprise systems have become an integral part of an organization’s operations. However, they also pose many challenges to organizations from the perspective of implementation, user training, as well as use and acceptance. Without effective usage, enterprise systems may not be able to provide the strategic or competitive advantages that organizations desire. Therefore, organizations may consider gamification to enhance training, acceptance, and usage. We discuss the various ways in which enterprise system challenges can be addressed through the lens of gamification and present a framework for gamification of enterprise systems. The framework is comprised of basic principles and key design elements of gamification, as well as their application to enterprise systems. The specific principles of gamification include Challenge, Interactivity, Goal Orientation, Social Connectivity, Competition, Achievement, Reinforcement, and Fun Orientation. Design elements, such as points, levels, badges, leaderboards, progress bars, quests, and avatars, represent the application of these gamification principles, which can foster engagement with enterprise systems. The framework was validated by a group of experts. We also provide practical and theoretical implications, as well as suggestions for future research.


Author(s):  
Darshana Sedera

Organizations invest substantial resources in acquiring Enterprise Systems, presumably expecting positive impacts to the organization and its functions. Despite the optimistic motives, some Enterprise System projects have reported nil or detrimental impacts. This chapter explores the proposition that the size of the organization (e.g. medium, large) may contribute to the differences in benefits received. The alleged differences in organizational performance are empirically measured using a prior validated model, using four dimensions employing data gathered from 310 respondents representing 27 organizations.


2016 ◽  
Vol 18 (2) ◽  
pp. 1-15 ◽  
Author(s):  
Prithvi Bhattacharya

The higher education industry worldwide is currently facing a number of challenges in trying to be academically competitive and operationally efficient at the same time. Information technology, in the form of large scale Enterprise Systems, have shown the promise of enabling them to run their operations more efficiently and at the same time compete better in the academic market. This case discusses a globally renowned and highly ranked public University based in Australia and its journey of adopting an Enterprise System. The case further illustrates how the organization, enabled by its Enterprise Systems, achieved both operational efficiency as well as managed to retain its position at the top end of the academic market through innovation and better strategic decisions.


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