Knowledge Management for E-Government Applications and Services

2010 ◽  
pp. 239-257
Author(s):  
Penelope Markellou ◽  
Konstantinos Markellos ◽  
Eirini Stergianeli ◽  
Eleni Zampou
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Conceptual Model ◽  
Wide Spectrum ◽  
End Users ◽  
Government Agencies ◽  
Web Based ◽  
Government Services ◽  
Close Relationship ◽  
The Web

The Web is revolutionizing the way citizens and businesses interact with government agencies and organizations. Nowadays, a wide spectrum of governmental services is available online in order to facilitate end-users and provide them with effective Web-based experiences. In this chapter, authors argue that the usage of knowledge management (KM) would greatly assist e-government applications and services. The basic aim is to point out the necessity of designing and implementing efficient KM e-government applications in order to improve public sector quality. In this framework, firstly it gives e-government and KM basic definitions. Then the chapter provides a review of literature and all these foundations upon which it is envisioned and then demonstrates the close relationship between the two issues. The chapter continues with the presentation of a characteristic KM conceptual model for e-government services. It examines the most interesting applications in the area, and finally demonstrates the barriers, the arising opportunities, and the key challenges regarding e-government and KM.

Knowledge Management for E-Government Applications and Services

2010 ◽  
pp. 1126-1143
Author(s):  
Penelope Markellou ◽  
Konstantinos Markellos ◽  
Eirini Stergianeli ◽  
Eleni Zampou
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Conceptual Model ◽  
Wide Spectrum ◽  
End Users ◽  
Government Agencies ◽  
Web Based ◽  
Government Services ◽  
Close Relationship ◽  
The Web

The Web is revolutionizing the way citizens and businesses interact with government agencies and organizations. Nowadays, a wide spectrum of governmental services is available online in order to facilitate end-users and provide them with effective Web-based experiences. In this chapter, authors argue that the usage of knowledge management (KM) would greatly assist e-government applications and services. The basic aim is to point out the necessity of designing and implementing efficient KM e-government applications in order to improve public sector quality. In this framework, firstly it gives e-government and KM basic definitions. Then the chapter provides a review of literature and all these foundations upon which it is envisioned and then demonstrates the close relationship between the two issues. The chapter continues with the presentation of a characteristic KM conceptual model for e-government services. It examines the most interesting applications in the area, and finally demonstrates the barriers, the arising opportunities, and the key challenges regarding e-government and KM.

Understanding Semantic Web: a conceptual model

2015 ◽  
Vol 64 (1/2) ◽  
pp. 82-100 ◽  
Author(s):  
Michael Calaresu ◽  
Ali Shiri
Keyword(s):  
Semantic Web ◽  
Conceptual Model ◽  
The Body ◽  
Three Dimensional Model ◽  
Conceptual Approach ◽  
Web Based ◽  
Content Type ◽  
Software Applications ◽  
Web Architecture ◽  
The Web

Purpose – The purpose of this article is to explore and conceptualize the Semantic Web as a term that has been widely mentioned in the literature of library and information science. More specifically, its aim is to shed light on the evolution of the Web and to highlight a previously proposed means of attempting to improve automated manipulation of Web-based data in the context of a rapidly expanding base of both users and digital content. Design/methodology/approach – The conceptual analysis presented in this paper adopts a three-dimensional model for the discussion of Semantic Web. The first dimension focuses on Semantic Web’s basic nature, purpose and history, as well as the current state and limitations of modern search systems and related software agents. The second dimension focuses on critical knowledge structures such as taxonomies, thesauri and ontologies which are understood as fundamental elements in the creation of a Semantic Web architecture. In the third dimension, an alternative conceptual model is proposed, one, which unlike more commonly prevalent Semantic Web models, offers a greater emphasis on describing the proposed structure from an interpretive viewpoint, rather than a technical one. This paper adopts an interpretive, historical and conceptual approach to the notion of the Semantic Web by reviewing the literature and by analyzing the developments associated with the Web over the past three decades. It proposes a simplified conceptual model for easy understanding. Findings – The paper provides a conceptual model of the Semantic Web that encompasses four key strata, namely, the body of human users, the body of software applications facilitating creation and consumption of documents, the body of documents themselves and a proposed layer that would improve automated manipulation of Web-based data by the software applications. Research limitations/implications – This paper will facilitate a better conceptual understanding of the Semantic Web, and thereby contribute, in a small way, to the larger body of discourse surrounding it. The conceptual model will provide a reference point for education and research purposes. Originality/value – This paper provides an original analysis of both conceptual and technical aspects of Semantic Web. The proposed conceptual model provides a new perspective on this subject.

Municipal E-Government Services in Emerging Economies

2012 ◽  
pp. 198-226
Author(s):  
Manuel Pedro Rodríguez Bolívar ◽  
Maria del Carmen Caba Pérez ◽  
Antonio Manuel López Hernández
Keyword(s):  
Public Sector ◽  
Latin American ◽  
Local Governments ◽  
The Internet ◽  
Capital Cities ◽  
Government Services ◽  
Government Reforms ◽  
Great Scope ◽  
Latin American And Caribbean ◽  
The Web

This chapter examines and discusses the approach taken by local governments in developing countries to using the Web as a means of providing e-services. In particular, we focus on the capital cities of Latin American and Caribbean (LAC) countries to discover whether their public administrations are using the Internet to transform how they interact with citizens through the delivery of online public sector services, thus advancing a benchmarking process. An empirical study was carried out of e-government services in these cities, focusing on the content of e-services by applying the CapGemini (2009) methodology, which has been widely used in prior research. Our findings confirm the existence of a wide variety of e-services among the cities examined, with many of these local administrations remaining unaware of the possibility of using Internet to facilitate the delivery of public sector services. Therefore, there is great scope for improvement in the field of e-government. Reforms in public administration are needed in order to make government more participative and open. Likewise, setting effective policies to ensure e-inclusion is the key to the future of LAC’s new empowered societies, with a more visible voice and more chances to express their concerns.

Virtual Policy Networks: Where all Roads Lead to Rome

2010 ◽  
Vol 43 (4) ◽  
pp. 915-935 ◽  
Author(s):  
Kathleen McNutt
Keyword(s):  
Information Processing ◽  
Public Sector ◽  
Service Delivery ◽  
Policy Networks ◽  
Policy Outcomes ◽  
Web Based ◽  
Politiques Publiques ◽  
Specific Policy ◽  
External Face ◽  
The Web

Abstract. Public sector websites are heavily invested in influencing policy outcomes through information provisioning and dissemination. Traditionally e-government research has focused on the internal functions of e-government studying service delivery, horizontal information processing integration and levels of implementation maturity. This paper shifts the analytical focus to external-facing e-government to consider the macro presentation of state-sponsored sites on the Web. To evaluate the external face of Canadian e-government this project measures the web-based impact of public sector websites in virtual policy networks. Virtual policy networks are web-based issues networks containing content on a specific policy topic and connected through hyperlinks. It is argued that government's online nodality in these networks is an indicator of public sector websites' authority and influence on the Web.Résumé. Les sites Internet du secteur public sont fortement consacrés à influencer les résultats des politiques publiques en offrant et en disséminant de l'information. Par le passé, la recherche sur l'e-gouvernement s'est concentrée sur ses fonctions internes, en étudiant la distribution des services, l'intégration horizontale du traitement de l'information et les niveaux de maturité de la mise en œuvre. Cet article déplace la focale analytique vers les fonctions externes de l'e-gouvernement, en considérant une macroprésentation de sites étatiques sur la toile. Afin d'évaluer la dimension externe de l'e-gouvernement canadien, ce projet mesure l'impact Internet de sites du secteur public dans des réseaux virtuels de politiques publiques. Les réseaux virtuels de politiques publiques sont des réseaux Internet traitant de questions particulières; ils contiennent des renseignements sur des questions précises de politiques publiques et sont reliés entre eux par des hyperliens. L'auteure soutient que la nodalité en ligne du gouvernement dans ces réseaux est un indicateur de l'autorité des sites Internet du secteur public et de leur influence sur le reste de la toile.

OPTIMASI RISET KEYWORD DENGAN TEKNIK ALLINTITLLE PADA MESIN PENCARI GOOGLE

2018 ◽  
Vol 1 (1) ◽  
pp. 1-5
Author(s):  
Hengki Tamando Sihotang
Keyword(s):  
Search Engine ◽  
Information Needs ◽  
Research Question ◽  
Online Information ◽  
Web Based ◽  
Development Method ◽  
Government Services ◽  
Search Results ◽  
Google Search ◽  
The Web

Online information needs have evolved in the real direction. These needs include the latest information, government services, and commercial products. The research question is how to describe and optimize keyword research with the allintitle technique on the google search engine. The development method used in this research is the prototype method because it is considered able to be evaluated directly on the user. The system testing is done for 3 months by placing keywords on several websites on Google. The conclusion that can be taken is to use the allintitle technique, the search results for the web are easier to find. And this web-based allintitle technique can overcome the challenges of captcha verification from the Google search engine.   Keywords: Allintitle, Google's Search Engine, Keyword competition.

scholarly journals ACCEPTANCE OF WEB-BASED TRAINING SYSTEM AMONG PUBLIC SECTOR EMPLOYEES

2014 ◽  
Author(s):  
Huda Ibrahim ◽  
Thamer Ahmad AL-Rawashdeh
Keyword(s):  
Public Sector ◽  
New Technology ◽  
Training System ◽  
Intention To Use ◽  
Web Based ◽  
Face To Face ◽  
Public Sector Employees ◽  
Important Barrier ◽  
The Face ◽  
The Web

Applying web-based training system is highly preferable in meeting time constraints, however, its success is subject to users’ acceptance. Previous studies highlight human challenge as the most important barrier in the implementation of an ICT-based training system. Users tend to show resistance in using new technology and online approaches. They favour the traditional way such as the face-to-face method of training. This paper presents the results of a study conducted to assess the acceptance of a web-based training by public sector employees. The study applied the Unifi ed Theory of Acceptance and Use Technology (UTAUT) with the focus on three system characteristics; system flexibility, system enjoyment, and system interactivity. A total of 290 employees from the Jordanian Public Sector participated in the study. The fi ndings revealed that system fl exibility and system enjoyment have direct effects while system interactivity has an indirect effect on the employees’ intention to use the web-based training system. In addition, system flexibility is proven to have the strongest relationship to users’ intention to use the web-based training system.  

scholarly journals MOFOID--not only the protein modeling server.

2005 ◽  
Vol 52 (1) ◽  
pp. 267-269 ◽  
Author(s):  
Pawel Szczesny ◽  
Grzegorz Wieczorek ◽  
Piotr Zielenkiewicz
Keyword(s):  
Wide Spectrum ◽  
Protein Structures ◽  
Protein Modeling ◽  
Web Based ◽  
Final Model ◽  
Automated Modeling ◽  
New Approaches ◽  
Emboss Package ◽  
The Web ◽  
Selection Of

MOFOID is a new server developed mainly for automated modeling of protein structures by their homology to the structures deposited in the PDB database. Selection of a template and calculation of the alignment is performed with the Smith-Waterman or Needleman-Wunsch algorithms implemented in the EMBOSS package. The final model is built and optimised with programs from the JACKAL package. The wide spectrum of options in the web-based interface and the possibility of uploading user's own alignment make MOFOID a suitable platform for testing new approaches in the alignment building. The server is available at https:// valis.ibb.waw.pl/mofoid/.

scholarly journals A Web-Based Toolkit to Provide Evidence-Based Resources About Crystal Methamphetamine for the Australian Community: Collaborative Development of Cracks in the Ice (Preprint)

2017 ◽  
Author(s):  
Katrina Elizabeth Champion ◽  
Cath Chapman ◽  
Nicola Clare Newton ◽  
Mary-Ellen Brierley ◽  
Lexine Stapinski ◽  
...  
Keyword(s):  
End Users ◽  
Hard Copy ◽  
Evidence Based ◽  
Community Members ◽  
Public Health Response ◽  
Crystal Methamphetamine ◽  
Web Based ◽  
Australian Community ◽  
Beta Version ◽  
The Web

BACKGROUND The use of crystal methamphetamine (ice) and the associated harms for individuals, families, and communities across Australia has been the subject of growing concern in recent years. The provision of easily accessible, evidence-based, and up-to-date information and resources about crystal methamphetamine for the community is a critical component of an effective public health response. OBJECTIVE This paper aims to describe the codevelopment process of the Web-based Cracks in the Ice Community Toolkit, which was developed to improve access to evidence-based information and resources about crystal methamphetamine for the Australian community. METHODS Development of the Cracks in the Ice Community Toolkit was conducted in collaboration with community members across Australia and with experts working in the addiction field. The iterative process involved the following: (1) consultation with end users, including community members, crystal methamphetamine users, families and friends of someone using crystal methamphetamine, health professionals, and teachers (n=451) via a cross-sectional Web-based survey to understand information needs; (2) content and Web development; and (3) user testing of a beta version of the Web-based toolkit among end users (n=41) and experts (n=10) to evaluate the toolkit’s acceptability, relevance, and appeal. RESULTS Initial end user consultation indicated that the most commonly endorsed reasons for visiting a website about crystal methamphetamine were “to get information for myself” (185/451, 41.0%) and “to find out how to help a friend or a family member” (136/451, 30.2%). Community consultation also revealed the need for simple information about crystal methamphetamine, including what it is, its effects, and when and where to seek help or support. Feedback on a beta version of the toolkit was positive in terms of content, readability, layout, look, and feel. Commonly identified areas for improvement related to increasing the level of engagement and personal connection, improving the ease of navigation, and balancing a “low prevalence of use, yet high impact” message. A total of 9138 users visited the website in the 3 months immediately post launch, and over 25,000 hard-copy Cracks in the Ice booklets and flyers were distributed across Australia. Of these resources, 60.93% (15,525/25,480) were distributed to relevant organizations and mailing list subscribers, and 39.07% (9955/25,480) were ordered directly by individuals, services, and community groups via the Cracks in the Ice website. CONCLUSIONS The codevelopment process resulted in an engaging Web-based resource for the Australian community to access up-to-date and evidence-based resources about crystal methamphetamine. The Cracks in the Ice Community Toolkit provides much-needed information and support for individuals, families, and communities.

Visual Environment for DOM-Based Wrapping and Client-Side Linkage of Web Applications

2011 ◽  
pp. 219-240
Author(s):  
Kimihito Ito ◽  
Yuzuru Tanaka
Keyword(s):  
Web Application ◽  
Web Applications ◽  
End Users ◽  
Web Pages ◽  
Web Based ◽  
Visual Component ◽  
Basic Infrastructure ◽  
Legacy Applications ◽  
Client Side ◽  
The Web

Web applications, which are computer programs ported to the Web, allow end-users to use various remote services and tools through their Web browsers. There are an enormous number of Web applications on the Web, and they are becoming the basic infrastructure of everyday life. In spite of the remarkable development of Web-based infrastructure, it is still difficult for end-users to compose new integrated tools of both existing Web applications and legacy local applications, such as spreadsheets, chart tools, and database. In this chapter, the authors propose a new framework where end-users can wrap remote Web applications into visual components, called pads, and functionally combine them together through drag-and-drop operations. The authors use, as the basis, a meme media architecture IntelligentPad that was proposed by the second author. In the IntelligentPad architecture, each visual component, called a pad, has slots as data I/O ports. By pasting a pad onto another pad, users can integrate their functionalities. The framework presented in this chapter allows users to visually create a wrapper pad for any Web application by defining HTML nodes within the Web application to work as slots. Examples of such a node include input-forms and text strings on Web pages. Users can directly manipulate both wrapped Web applications and wrapped local legacy tools on their desktop screen to define application linkages among them. Since no programming expertise is required to wrap Web applications or to functionally combine them together, end-users can build new integrated tools of both wrapped Web applications and local legacy applications.

Knowledge Management is Why E-Government Exists

2021 ◽  
pp. 217-238
Author(s):  
Idongesit Williams
Keyword(s):  
Knowledge Management ◽  
Information And Communication Technologies ◽  
Current Knowledge ◽  
Communication Technologies ◽  
Government Agencies ◽  
Perceived Knowledge ◽  
Government Services ◽  
Management Processes ◽  
The World ◽  
Information And Communication

There are many countries in the world where e-government services are underdeveloped. In e-government literature, numerous reasons are attributed to the failures in the implementation of e-government services. A reason often overlooked is the fact that government agencies may not see the value of existing ICTs to the current knowledge management processes supporting the delivery of government services. In this chapter, the Mobilization-Decision theory is used to explain how the perceived knowledge management value that can be enabled using information and communication technologies resulted in the implementation of e-government services in Europe.

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