The Process of E-Government Public Policy Inclusion in the Governmental Agenda

2010 ◽  
pp. 233-245
Author(s):  
Federico Monteverde
Keyword(s):  
Public Policy ◽  
Information Systems ◽  
Government Policy ◽  
Information Technologies ◽  
Political Process ◽  
Electronic Government ◽  
The Political ◽  
Government Agencies ◽  
Multiple Streams ◽  
Multiple Streams Model

The incorporation of information systems in government agencies is a process that started several decades ago, but it has sped up its pace due to the evolution of information technology and communications. This process could be characterized as being responsive to specific or by-sector requirements without policies or guiding principles. To this date, national and local government agencies obtain, record and process information in order to accomplish their duties. Their ways illustrate a fragmented scheme, noticeably based on the criteria of a self-referenced, bureaucratic state. Accordingly, the state has a myriad of information systems which are frequently disconnected. In spite of this, their remarkable evolution is a valuable asset that policy makers should consider. When the concept of electronic government emerged in the late nineties, it came to bridge the gap in the creation of public policies regarding the use of state information technologies and communications. However, electronic government it is not just limited to technology applications; it also introduces an innovative view on state modernization. The latter is presented from an external point of view that adopts the citizen’s perspective and emphasizes the need for coordination and integration in inter-agency processes. The development of electronic government has two basic approaches: electronic government initiatives and electronic government policies. The first approach resembles the traditional incorporation of information systems in government agencies, where multiple electronic government initiatives respond to specific vertical requirements. The second alternative incorporates a holistic view intended to build a global model of State through an electronic government public policy. This chapter focuses on the political process leading to the development of an electronic government policy, and it is illustrated by the analysis of the political process that led to the development of electronic government policy in Uruguay. The analysis uses John W. Kingdon’s (1995) multiple streams model, a conceptual approach that is intended to explain the mainstreaming of policies in the governmental agenda. The chapter further proposes that the multiple streams model could be extremely useful as a framework to be used on an ex ante basis for advocates of electronic government policy making.

scholarly journals An evaluation of the practice based approach to understanding the adoption and use of information systems

2014 ◽  
Vol 70 (5) ◽  
pp. 878-901 ◽  
Author(s):  
Gibran Rivera ◽  
Andrew Cox
Keyword(s):  
Information Systems ◽  
Empirical Data ◽  
Information Technologies ◽  
Political Process ◽  
Actor Network Theory ◽  
The Political ◽  
Content Type ◽  
Collaborative Technology ◽  
Hr Practices ◽  
Historical Factors

Purpose – The purpose of this paper is to evaluate the value and limitations of a practice-based approach (PBA) to studying the adoption and use of information systems, through a summary of the theory and exploration of empirical data about the use of collaborative software. Design/methodology/approach – A selection of theoretical resources from the practice-based approach, namely, its view of routine and change, socio-materiality, relational thinking and knowing are introduced. They are employed to analyse the adoption of a collaborative technology in a corporate setting. The empirical data is 30 interviews with human resource (HR) professionals involved in a project in a large Mexican University. Findings – The adoption and use of the collaborative technology is shaped by collective, historical, social and contextual factors that permeate the HR practices being supported by the information system. Among the factors that shaped participation are the interconnection of HR practices to other practices of the University; the existence of habits and the sense of routinisation reflected in HR practitioners’ patterns of interaction and media use; the concern of practitioners that participation in the community did not fit the way HR practices are performed; and the political manoeuvring taking place between actors to persuade potential users to participate in the community. Research limitations/implications – The strength of the analysis using key tenets from a PBA is to deepen our understanding of context as shaped by collective and historical conditions. The sociology of translation can be used to further increase understanding of the political process around the adoption of the collaborative technology. Remaining issues point to a major issue with the theoretical resources from the PBA used in this study, namely the adequacy of its treatment of structural power. Originality/value – The paper reports research of significance to those interested in information systems by providing an alternative perspective that sheds light on contextual, social and historical factors affecting the adoption and use of information technologies. The paper is also valuable in suggesting how the PBA can benefit from Actor-Network Theory (ANT). This will be relevant to the field of praxeological studies.

Knowledge Interoperability among Parliaments and Government

2012 ◽  
pp. 200-217
Author(s):  
E. Loukis ◽  
Alexandros Xenakis
Keyword(s):  
Public Policy ◽  
Information Systems ◽  
Public Policies ◽  
Social Needs ◽  
Government Agencies ◽  
Knowledge Level ◽  
Text Documents ◽  
Complex Problems ◽  
Operational Level ◽  
The Law

Parliaments possess huge amounts of valuable knowledge on public policies which concerns social needs, problems, and interventions for addressing them. This knowledge is highly useful to other parliaments and also to government agencies of various layers. However, this valuable knowledge is hidden in numerous text documents so that it cannot be efficiently exchanged and exploited. In this regard, it is highly important to extend the concept of interoperability among information systems (IS) of Parliaments and Government Agencies so that it covers not only the ‘operational level’, but also the ‘knowledge level’. This paper presents a methodology for achieving higher level interoperability among IS of parliaments and government agencies with respect to the exchange of public policy related knowledge. It is based on the use of the complex problems representation ontology provided by the ‘Issue-Based Information Systems’ (IBIS) framework for codifying public policy related knowledge. An application of the proposed methodology is presented for the case of the law on the ‘Contracts of Voluntary Cohabitation’, which has been recently passed by the Greek Parliament. The evaluation of this application gave encouraging conclusions as to the usefulness of this methodology and resulted in the development of a refinement of the IBIS ontology.

Towards e-Government: End-User Satisfaction with IT Implementation at Royal Malaysian Customs

2014 ◽  
Vol 13 (03) ◽  
pp. 451-471
Author(s):  
Abbul Hamid Abu Bakar ◽  
Chong Siong Choy ◽  
Binshan Lin ◽  
Najmi Mohd Radzi
Keyword(s):  
Information Technology ◽  
Information Systems ◽  
Service Delivery ◽  
User Satisfaction ◽  
Public Services ◽  
Electronic Government ◽  
Government Agencies ◽  
End User ◽  
It Implementation

This paper examines the extent of end-user satisfaction on the service delivery process by the Royal Malaysian Customs (RMC) as the agency moves toward implementing electronic government (e-government) initiatives. The RMC has in fact been identified as one of the prominent and technology-pioneering government agencies in the country and therefore suitable for delivering electronic public services. Data were collected in mid-2009 from two types of customers, i.e., internal (Customs officers) and external (forwarding agents, importers, and bonded warehouse licensees) who use the Customs Information Systems (CIS) C8 form for transshipment of goods. Overall, the findings suggest that both types of customers are either indecisive and/or doubtful with the performance of the CIS. These findings are then extended to the broader context of information technology. It is of paramount importance that the RMC takes appropriate measures to satisfy both its internal and external customers by provision of improving its service delivery process through its CIS to produce desirable results.

scholarly journals Policy agenda-setting studies: an overview of Brazilian research

2020 ◽  
Vol 54 (6) ◽  
pp. 1498-1512
Author(s):  
Ana Cláudia Niedhardt Capella
Keyword(s):  
Public Policy ◽  
Agenda Setting ◽  
Policy Agenda ◽  
International Literature ◽  
Multiple Streams ◽  
The Public ◽  
Academic Production ◽  
The Subject ◽  
Multiple Streams Model ◽  
Do So

Abstract This article aims to present a brief reflection on the studies in the field of the public policy agenda. To this end, the text presents the main theoretical and methodological developments on the subject found in the international literature, with an emphasis on three fundamental contributions: the studies developed by Cobb and Elder in the 1970s; John Kingdon’s multiple streams model in the 1980s; and Baumgartner and Jones’ propositions from the 1990s until the present. Next, we seek to understand how policy agenda-setting studies have been developed in Brazil. To do so, we conduct a mapping of the Brazilian academic production, considering theses, dissertations, and articles published in journals between 2000 and 2018. In conclusion, we note the growing expansion of agenda studies in Brazil, and we draw attention to some of the characteristics of these works, such as the preferred policy areas and the theoretical and methodological frameworks favored by researchers, among other aspects.

scholarly journals How business influences government policy in China

2016 ◽  
Vol 2 (1/2) ◽  
pp. 55
Author(s):  
Yongqiang Gao
Keyword(s):  
Government Policy ◽  
Policy Process ◽  
Political Process ◽  
Policy Decision ◽  
Business Environment ◽  
The Political ◽  
Economic Systems ◽  
Corporate Sector ◽  
The West ◽  
Policy Decision Making

Although the Chinese corporate sector is deeply involved in the political process, there has been very little research on the topic so far. This article tries to identify the approaches by which Chinese firms influence government policy decision-making, in order to maintain a favorable business environment. Our analysis indicates that, due to the differences in culture and political and economic systems, there are correspondingly great differences in approaches to political participation in Chian and the west. For China, the participation of business in the policy process has led to corruption and other serious problems.

scholarly journals The Political Process in the Preparation of Public Policy A Case Study on the Preparation of the Constitution of Oil and Gas in the Republic of Indonesia’s House of Representatives

2019 ◽  
Vol 10 (1) ◽  
pp. 88-111
Author(s):  
Julizar Idris ◽  
Abdul Hakim ◽  
Sarwono Sarwono ◽  
Bambang Santoso Haryono
Keyword(s):  
Public Policy ◽  
House Of Representatives ◽  
Oil And Gas ◽  
Political Process ◽  
Secondary Data ◽  
Policy Formulation ◽  
The Political ◽  
The Public ◽  
The Republic ◽  
The Government

Abstract Public policy formulation as a political process is a dynamic formulation of policies involving many actors, ranging from the executive, legislative, academic, to non-governmental organizations. The purpose of this study was to find out the political process of drafting the Oil and Gas Law and determine the model for the formulation of the Oil and Gas Law in the Republic of Indonesia’s House of Representatives. This research method uses a qualitative approach, through observation, in-interview techniques and documentation of secondary data in the process of collecting data. Data analysis using the Interactive Model method by Miles & Huberman's. The results of the study indicate that the political process of drafting the Constitution of Oil and Gas takes place in the following stages: planning, drafting and discussion. Politically, the planning of the Constitution of Oil and Gas comes from several sources: (1) the bill from the President; (2) the bill from the House of Representatives; and (3) the bill from the Regional Representative Council. The long political process in the public policy formulation in the House of Representatives starts from the process of inventorying input from factions, commissions, and the public to be determined as a Legislative Body decision, then the decision is to be consulted with the Government; afterwards, the results of the consultation are reported to the Plenary Session to make the decision.

Knowledge Interoperability of Parliaments’ and Government Agencies’ Information Systems

2011 ◽  
pp. 300-320
Author(s):  
Euripidis Loukis ◽  
Alexandros Xenakis
Keyword(s):  
Public Policy ◽  
Information Systems ◽  
Government Agencies ◽  
Knowledge Level ◽  
Research And Practice ◽  
The Public ◽  
Efficiency And Effectiveness ◽  
The Common ◽  
Knowledge Intensive

There is a growing awareness that the interoperability among Government Agencies’ information systems (IS) is of critical importance for the development of e-government and the improvement of government efficiency and effectiveness. However, most of the IS interoperability research and practice in government has been focused on the operational level, aiming mainly to enable the delivery of integrated electronic services involving several Government Agencies, or to support the co-operation among Government Agencies from the same or even different countries. This chapter is dealing with knowledge-level interoperability, aiming to support higher knowledge-intensive tasks of government, such as the formulation of legislation and public policy. In particular, it presents an ontology-based methodology for achieving knowledge interoperability of IS of Parliaments and Government Agencies, so that they can exchange public policy related knowledge produced in the various stages of the legislation process. It is based on the common use by Parliaments of the ontology of the ‘Issue-Based Information Systems’ (IBIS) framework for constructing representations of this knowledge. An application of the proposed methodology is presented, followed by an evaluation, which results in an enrichment of the above ontology that enables a better representation of the public policy related knowledge produced in the legislation process, providing a ‘higher quality’ of knowledge interoperability. Finally a generalization of this methodology is formulated, which can be used for achieving knowledge interoperability among IS of other types of Government Agencies.

scholarly journals Agenda-setting policy: strategies and agenda denial mechanisms

2016 ◽  
Vol 23 (79) ◽  
pp. 675-691 ◽  
Author(s):  
Ana Cláudia Niedhardt Capella
Keyword(s):  
Public Policy ◽  
Political Institutions ◽  
Agenda Setting ◽  
Theoretical Study ◽  
Political Process ◽  
Policy Formulation ◽  
The Political ◽  
Policy Strategies

Abstract This paper focuses on an aspect overlooked in literature on policy formulation: agenda denial, the political process by which issues are kept from policymakers’ consideration and deliberation. The theoretical study of agenda-setting has been successful in pointing out the reasons why some issues achieve meaningful consideration by political institutions. However, there are several issues that fail to gain serious consideration for a variety of reasons, including specific tools and strategies that opponents employ in order to deny the access of an issue to the agenda. The power to keep an issue off the agenda is exercised through non- recognition or denial of the problem, discrediting the issue itself or the group directly related to it, the co-optation of leaders or the group’s symbols, postponement and formal denial, among other mechanisms. This study aims to explore these actions, seeking to contribute to research on public policy and further study on setting governmental agendas.

Health psychology and public policy: The political process.

1995 ◽  
Vol 14 (6) ◽  
pp. 493-499 ◽  
Author(s):  
Patrick H. DeLeon ◽  
Robert G. Frank ◽  
Danny Wedding
Keyword(s):  
Health Psychology ◽  
Public Policy ◽  
Political Process ◽  
The Political
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