COTS Software Procurement Methodology
Two of the most important COTS software acquisition processes are the COTS software solution evaluation and selection process and the COTS software solution contract management process. This chapter presents a new methodology to deal with these two phases in detail. The evaluation and selection part consists of 12 steps divided over four phases. The contract management part consists of nine steps divided over four phases. The authors explain each of the two parts of the methodology by describing each of the 21 steps. This research presents a solution to the difficult problems facing the vendors, users, and experts involved in COTS software evaluation, selection, and acquisition and guides them systematically to make the best educated decision. To the authors’ knowledge, this work presents the first integrated solution to the software evaluation, selection, and acquisition processes of COTS software. The research is based on real experience obtained from the analysis of three case studies of major COTS software acquisition projects in Bahrain. This chapter is a step forward in the continuous research of COTS software acquisition and procurement processes.