Diversity Management Interventions for Enhancing Competitive Advantage

2022 ◽  
pp. 114-136
Author(s):  
Alamuri Surya Narayana

Diversity and diversity management is a new organizational paradigm and a business imperative. We already have a vast and rich literature base on these two. Many and varied empirical findings are also available from earlier qualitative and quantitative research studies. An attempt is made in this chapter (1) to examine various theoretical concepts and constructs used in diversity and diversity management, (2) to come up with a synthesis of management research and current literature on diversity and diversity management, (3) to develop a theoretical framework, and (4) to suggest directions for future research as well. This chapter lists some of the challenges faced by firms, the major issues to be addressed, potential research directions, and themes in the Indian context before finally coming up with a conceptual model detailing the antecedents and consequences of diversity and diversity management.

Author(s):  
Alamuri Surya Narayana

Diversity and diversity management is a new organizational paradigm and a business imperative. We already have a vast and rich literature base on these two. Many and varied empirical findings are also available from earlier qualitative and quantitative research studies. An attempt is made in this chapter (1) to examine various theoretical concepts and constructs used in diversity and diversity management, (2) to come up with a synthesis of management research and current literature on diversity and diversity management, (3) to develop a theoretical framework, and (4) to suggest directions for future research as well. This chapter lists some of the challenges faced by firms, the major issues to be addressed, potential research directions, and themes in the Indian context before finally coming up with a conceptual model detailing the antecedents and consequences of diversity and diversity management.


2016 ◽  
Vol 10 (4) ◽  
pp. 268-287 ◽  
Author(s):  
Victor Barger ◽  
James W. Peltier ◽  
Don E. Schultz

Purpose In “Social media’s slippery slope: challenges, opportunities and future research directions”, Schultz and Peltier (2013) asked “whether or how social media can be used to leverage consumer engagement into highly profitable relationships for both parties”. The purpose of this article is to continue this discussion by reviewing recent literature on consumer engagement and proposing a framework for future research. Design/methodology/approach The paper reviews the marketing literature on social media, paying particular attention to consumer engagement, which was identified as a primary area of concern in Schultz and Peltier (2013). Findings A significant amount of research has been conducted on consumer engagement since 2010. Lack of consensus on the definition of the construct has led to fragmentation in the discipline, however. As a result, research related to consumer engagement is often not identified as such, making it difficult for academics and practitioners to stay abreast of developments in this area. Originality/value This critical review provides marketing academics and practitioners insights into the antecedents and consequences of consumer engagement and offers a conceptual framework for future research.


Author(s):  
Jing Huo ◽  
Qinglong Gou ◽  
Qi Dai ◽  
Zhimin Huang

Online word-of-mouth (WOM) has received significant research attention as the Internet has rapidly developed. Owing to specific Internet platforms such as consumer reviews sites and social network sites, online WOM spreads much more quickly and widely than traditional WOM, and that phenomenon ultimately makes online WOM play a key role in a consumer's purchase decision. In this chapter we present an overview of previous research on online WOM to facilitate future research in this area. In this review, previous researches are divided into three streams, i.e., (1) the effectiveness of online WOM, (2) the valence of online WOM, and (3) the antecedents and consequences of online WOM. Also, two possible future research directions are suggested at the end the chapter.


2019 ◽  
Vol 22 (4) ◽  
pp. 388-403 ◽  
Author(s):  
Meizhen Lin ◽  
Li Miao ◽  
Wei Wei ◽  
Hyoungeun Moon

Using social network theory as a theoretical root, this study introduces the concept of peer engagement behaviors and discusses its characteristics in relation to customer, employee, and actor engagement behaviors. This study identifies several sets of foundational research questions related to peer engagement behaviors that focus on unique attributes such as role duality, role fluidity, platform centrality, tie strength, and multidirectionality of peer engagement behaviors. Directions for broad areas of future research are also discussed to encourage theory-building on topics related to measurement, classification, subjective experiences, antecedents, and consequences of peer engagement behaviors.


2017 ◽  
Vol 44 (1) ◽  
pp. 161-190 ◽  
Author(s):  
Claire Aislinn Petelczyc ◽  
Alessandra Capezio ◽  
Lu Wang ◽  
Simon Lloyd D. Restubog ◽  
Karl Aquino

Play has gained increasing interest among progressive-minded managers as an important driver of motivation and productivity in work contexts. Despite its popularity in contemporary organizations, there is little consensus in the academic literature about the role of play in the workplace. This review organizes and synthesizes the current state of knowledge of play at work in order to gain a more comprehensive understanding of what play at work is, when individuals engage in play at work, and the effects of workplace play on work outcomes. First, we review existing definitions of play and their limitations. We then introduce a recent conceptualization of play in adulthood that defines play based on three core features and discuss its relevance in the workplace. Second, we review theoretical perspectives on play and extant empirical research on the antecedents and consequences of play at work, organizing it according to three levels of analysis. Third, we propose a promising agenda for future research by focusing on a number of important issues that have emerged from our review of existing work. These issues are organized into two sections: refining and extending the current research on play, and generating novel ideas and new research directions on unexplored areas of inquiry. We believe this review makes important and timely contributions to the research on play at work by providing comprehensive analysis of the diverse and fragmented literature on play in the workplace.


2020 ◽  
Vol 49 (1) ◽  
pp. 41-60
Author(s):  
Harmanjit Singh ◽  
Somnath Chakrabarti

PurposeThe purpose ofthis study is to synthesise the findings of existing research on brand-related user-generated content (UGC) in the context of fashion retail and to come up with future research directions.Design/methodology/approachA systematic literature review of 33 research papers, selected using well-defined criteria, was done. Further, the thematic analysis identified underlying themes and their inter-linkages.FindingsThe inter-linkages of 12 emergent themes were showcased in the form of a causal-chain conceptual framework, highlighting antecedents, mediators, moderators and consequences.Research limitations/implicationsFuture research involves six directions, and researchers should empirically test out the proposed conceptual framework and take the given research directions forward.Practical implicationsRetailers should understand UGC motivators to launch targeted campaigns to amplify UGC with firm-generated content and increase overall engagement and sales of a brand.Originality/valueFirst, this study fills the gap of missing synthesis of existing studies on UGC about fashion retail by analysing the publication distribution, paper types, data collection tools and techniques and data analysis methods. Second, the authors have proposed a causal-chain conceptual framework based upon thematic analysis of the research literature. The emergent themes touch upon three crucial aspects of marketing on enabling technology, consumer behaviour and marketing tactics. Finally, the academic contribution of this study lies in coming up with six vital research agenda for future research.


2021 ◽  
pp. 026666692110082
Author(s):  
Maria Ijaz Baig ◽  
Liyana Shuib ◽  
Elaheh Yadegaridehkordi

In recent years, e-learning has become pivotal in higher education sectors. Researchers are correlating novel approaches with e-learning to facilitate education. However, despite the increase in e-learning research, there is still a lack of comprehensive literature analysis of e-learning in the higher education sector. Thus, this study aims to conduct a systematic literature review of the literature on e-learning in higher education. This study classifies the selected studies according to the focus of the study, utilizes a theoretical model and framework, and research methods. Also, it presents limitations and future research directions of e-learning in the higher education sector. A systematic approach is conducted, and a total of 47 relevant articles published between the year 2011 and 2019 were selected based on the inclusion and exclusion criteria. The findings on selected studies focus on the adoption, acceptance, readiness, and user insight, as well as e-learning expansion and challenges in the higher education sector. This study also classified theoretical models and frameworks based on their usage in the pre-adoption, adoption, and post-adoption stages. The findings revealed that most of the theoretical models and frameworks were used at the post-adoption stage. Nevertheless, this study revealed that most of the current studies in this domain were conducted using a quantitative research approach. Finally, this study highlighted limitations and presented possible future research directions as a guide for further enhancement in e-learning and higher education studies.


2010 ◽  
Vol 69 (6) ◽  
pp. 955-963 ◽  
Author(s):  
Maura D Iversen ◽  
Alison Hammond ◽  
Neil Betteridge

Self-management interventions are patient-centred and designed to foster active participation of patients in order to promote well-being and to manage symptoms. Over the past two decades, the role of self-management in chronic diseases has gained momentum. Self-management programmes are now acknowledged as a key element of quality care. New modes of delivery allow greater access to information and are tailored to address patient needs. This systematic review presents data from clinical studies of self-management over the past decade, summarises the evidence for programme effectiveness, and suggests future research directions.


2020 ◽  
Vol 27 (10) ◽  
pp. 2831-2862
Author(s):  
Ratna Achuta Paluri ◽  
Aditi Mishal

PurposeTrust and commitment (T&C) among the supply chain partners in the context of supply chain management (SCM) are of interest for both researchers and practitioners. This paper analyses literature on T&C and identifies gaps for further research.Design/methodology/approachThe current literature review paper provides a comprehensive perspective on the topic using bibliometric analysis followed by a systematic review of literature. In all, 207 relevant articles were extracted from the Scopus database using the relevant key word searches. For the purpose of the systematic review, another 48 relevant papers were identified through an iterative process. Hence, 255 papers published between the years 1990–2019 were analysed for the sake of this study.FindingsA total of 15 definitions of trust, nine definitions of commitment, 13 classifications of trust, 40 antecedents of trust, six classifications of commitments, 39 consequences of trust, 11 antecedents of commitment and 15 consequences of commitment were identified and analysed. Future research directions were presented.Research limitations/implicationsThe study is limited to identifying the antecedents and consequences of T&C. A detailed framework could be developed in future research. The antecedent and consequences for T&C could be discussed in greater detail.Practical implicationsImportant implications for managers emerge from this study for building and implementing T&C, as SCM requires a thorough understanding of relationship-building skills. The discussion on the definitions of T&C, types of trust and the antecedents and consequences provides important insights for practitioners for strategy formulation. Results provide important insights and bring about greater clarity for researchers and practitioners on T&C in SCM.Originality/valueThrough rigorous analysis of the prevailing research, this paper extensively reviews literature on T&C in SCM till 2019. It summarises the current status and proposes future research directions.


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