Impact of Design Thinking on Human Resources

2022 ◽  
pp. 636-658
Author(s):  
Helena Boaventura ◽  
Teresa Dieguez ◽  
Oscarina Conceição

Design thinking in the human resources area is still a recent issue little known and exploited even at an international level. It has only recently begun to be worked on and shared by organizations, and it is pointed out as being one of the most important competences of the 21st century. It refers to a style of thinking that combines the senses with the context of a problem, creativity in the creation of new points of view, and solutions and rationality in the analysis and search for solutions to the context. The present research used the Employee Experience DT Model, applied on a multinational company and developed within three long sessions of brainstorming and brainwriting. The main conclusions outlined that DT stimulates the process of continuous improvement, reinforces teamwork, as well as creativity and effort in solving problems. Furthermore, it sensitizes the administration for the current existing problems, compromising it in their resolution, and working in partnership with its stakeholders.

Author(s):  
Helena Boaventura ◽  
Teresa Dieguez ◽  
Oscarina Conceição

Design thinking in the human resources area is still a recent issue little known and exploited even at an international level. It has only recently begun to be worked on and shared by organizations, and it is pointed out as being one of the most important competences of the 21st century. It refers to a style of thinking that combines the senses with the context of a problem, creativity in the creation of new points of view, and solutions and rationality in the analysis and search for solutions to the context. The present research used the Employee Experience DT Model, applied on a multinational company and developed within three long sessions of brainstorming and brainwriting. The main conclusions outlined that DT stimulates the process of continuous improvement, reinforces teamwork, as well as creativity and effort in solving problems. Furthermore, it sensitizes the administration for the current existing problems, compromising it in their resolution, and working in partnership with its stakeholders.


Author(s):  
Marharyta M. Karol

The article examines the stages of the formation of historiography devoted to the problems of confessional conversions in the second half of the 19th century on the territory of the Belarusian provinces. The historiographic trends that formed from the end of the 19th century to the beginning of the 21st century were identified and analysed. The authour studies the peculiarities of Belarusian and foreign historiography at the present stage, when a large number of works on religious issues has appeared, including confessional conversions. It is argued that in Soviet times, the issue of transitions from Catholicism to Orthodoxy was practically not touched upon. In their approaches and assessments, some researchers continue the traditions of pre-revolutionary historiography, but the majority of modern scientists strive to give an objective picture of religious processes on the Belarusian lands, to show them in the context of general state policy. The relevance of the article is due to the coverage of various points of view on the problem of confessional conversions. It is noted that pre-revolutionary researchers, first of all, sought to prove the voluntariness of conversions to Orthodoxy, but during this period, works were also created in which this thesis was questioned.


Author(s):  
Vincentas Lamanauskas

We live in such time period when there is a wish to get everything quickly and desirably for free. And, the quicker, the better. This applies to education as well. In fact, it is depreciated. Often it is said, that education does not add wisdom. There is some truth in this statement. If we speak about pseudo education acquired in any way and anywhere, then yes. However, a good, proper education is the outcome of rationality. These are related things, determining each other. It is thought, that today everything is rapidly changing, it is impossible, and there is no need of funda-mental “lifelong” education. This is an illusion, which does not let us see the essence. And a lot do not want and are incapable to see it. Like the house which can’t stand without good foundation, human’s good life is impossible without good education. The same can be said about society as a whole. Educated society is a warrant of state’s prosperity. Knowledge, abilities, values is, indeed, the true foundation of good education. A proper combination of these three components guarantees good education. Moreover, it would be nice if this component would entirely become integrated into given diplomas. Unfortunately, it has to be stated once again, that universities oriented or being oriented only to providing service will never be able to guarantee such integration. Thus, more or less it is agreed on an international level, that our contemporary society is not properly ready for the challenges of the 21st century. “A quick diploma” does not guarantee any-thing, in fact – neither individual nor society progress. Universities, being oriented only to giving “quick diplomas” are condemned. Education is not a game and universities are not “sandpits”. Unfortunately, it makes an im-pression that the number of “sandpits” is increasing, and wishing to play in them are getting more and more. We can be taught by others, but we can get educated only ourselves. An educated man is an independent man, knowing himself and making his own decisions. An educated nation is a na-tion knowing itself, independent and making its own decisions independently. Key words: educated people, education policy, educated nation, university education system.


2017 ◽  
Vol 3 (3) ◽  
pp. 327
Author(s):  
Budi Purwanto ◽  
Salahudin Rafi ◽  
Hentje Pongoh

The purpose of this study is to assess the human resources sectors of transport, telecom­munications and tourism in a global perspective. This study is a literature study with descriptive analysis method to describe the existing problems and provide recommenda­tions to anticipate the world’s rapidly growing trend. The results show that the increasing mastery of foreign languages and technology has become an absolute requirement that Indonesian human resources can compete on a global level. However, the state, business, and society must work together in forming a mental attitude, promote an understanding of the religion, and raise the nation ideology since early stage so that it can minimize the negative impacts of globalization.


Author(s):  
Jenny Chen

There was a famous saying from the celebrated hotelier, “king of hoteliers and hotelier to kings,” Mr. Cesar Ritz, that a good person is priceless (Leng, 2013). Human resources has always played a very important role in hotels. This is because the hotel industry is a labor-intensive industry that requires great contribution and support from human resources to identify and recruit the required staff, train and manage the manpower to fill the various jobs, and retain and develop the talented employees for greater responsibilities or higher positions. This chapter displays the changes of the role of human resources in hotels in China and its significant impact of the changes to the industry. In addition, this chapter also provides its unique points of view in the part of Solutions and Recommendations and in the part of Future Research Directions.


2019 ◽  
pp. 1001-1016
Author(s):  
Ioana Duca ◽  
Rodica Gherghina

In this article, the authors propose an analysis of the corporate social responsibility (CSR) concept together with an emphasis on the role it plays in the context of sustainable development. The article includes a synthesis of the various theoretical approaches to CSR, an overview of the development of CSR practices at a national and an international level, certain authors' for and against arguments are related to generalising these practices, trends regarding CSR practices at international level, as well as an analysis of the CSR practices in Romania. The research conclusions express the author's own points of view on the development of corporate social responsibility initiatives at company level and the related benefits thereof.


2012 ◽  
pp. 1479-1495
Author(s):  
Vijay K. Agrawal ◽  
Vipin K. Agrawal ◽  
Ross Taylor ◽  
Frank Tenkorang

The purpose of this chapter is to examine the various, sometimes contradictory, factors influencing the demand for IT professionals and to build a simple framework that can be used to predict demand. The ability to predict the demand for IT professionals with a reasonable degree of accuracy is important for IHE’s and businesses to correctly identify where their scarce resources should be allocated to develop a curriculum for the 21st century workforce.


Author(s):  
Anant Deogaonkar ◽  
Sampada Nanoty ◽  
Archana Shrivastava ◽  
Geetika Jain

The expeditious proliferation of artificial intelligence in the mainstream has rejigged the simplest processes of the various sectors in the most efficient way. With the advent of the era of cybernation, the work culture has been curbed with the timely developments and upgradation of the technology. Cybernation has propelled the growth of every respective sector of the vast corporate diaspora with time. The main aim of the cybernation being that of smoothening the complex, bulk tasks which exploit mass human energy, has seen much success in its purpose so far. But certain domains of the corporate diaspora still await the technological transformation of their respective processes. One such prominent domain and the real fuel of the corporate diaspora, the human resource has yet to expand its purview to imbibe and imbue cybernation in its certain processes. Human resource domain being the custodian of the corporate, wherein it is for the people and by the people though with the niche of Industry 4.0 beholds more space to expand the angle of understanding the term resource for the human, than human as an element of resource in itself. Multifarious human resource processes can be enhanced further with apt utility of digitization in order to optimize the user interface and user experience, boosting the overall employee experience amidst the corporate. Several certain customary functions of the human resources entail the adaptation of automation in more nuanced way to evolve parallel with the digitalization. Moreover, the millennial era further looks up to a transformed human resource with higher echelons of functions to be performed, digitally evolved jobs, an automated work environment, work culture well acquainted with the artificial intelligence. The effect of cybernation on the business acumen of futuristic human resource leaders, working in the rapid concurrent era of disruptions, without losing the human touch, will carve the future human resource structure. Therefore, the intent of this chapter is to study the detailed implications of automation, digitalization, and cybernation in the domain of human resources and to study and examine the dynamically changing HR functions with technological interventions and disruptions by proposing a literature review.


Sign in / Sign up

Export Citation Format

Share Document