Information Security Awareness in Tourism Enterprises

Author(s):  
Kamil Yağcı ◽  
Süreyya Akçay ◽  
Mahmut Efendi ◽  
Hande Mutlu Öztürk

With the increase in information technology use, problems related to the security of these technologies have become significant. Businesses are required to acquire information, use information technologies, and rely on the information they collected to continue their presence. The requirement of information technology use and related security problems cannot be ignored by both individuals and businesses. One of the industries with large data pools is the tourism industry. Thus, the protection of personal or corporate information is a process that should be managed especially for businesses. In order for this management process to be successful, it is necessary for the corporations to have security policies that are supported by the senior management, possible to implement and understand, and accepted at all corporate levels. Thus, the present study aimed to explain the significance of information security, especially the security of the information in the tourism industry, which is as an important part of the service industry.

2021 ◽  
Vol 42 (II) ◽  
pp. 76-83
Author(s):  
R. RUDYI ◽  
◽  
Iu KYSELOV ◽  
Ia. KOROBEINIKOVA ◽  
V. KYRYLIUK ◽  
...  

The purpose of research. The current state of the tourism industry is characterized by growing demand for tourism services by using GIS technologies and increasing attraction for tourism. Specialists in this field are increasingly using geographic information technology to solve various problems of tourism. This article represents studies and possibilities of comprehensive information technology use in the field of tourism, such as, using of the avalanche pass for a tourist attraction. The information obtained from GIS technologies may have been used not only for travel agencies, but also to be useful for forestry workers but also (because it is an avalanche), should be taken by correspondent rescue services in the winter. Therefore, these studies currently remain relevant for scientific and practical issues. The goal of the work. Show how GIS technology performs the functions of spatial analysis and specific user tasks, such as, data processing, mapping, visualization of tourist routes and areas, etc. Thus, the most common usage of geographic information technologies for the formation of databases and filling mapping atributes about the tourist object and infrastructure of the tourist destination. Improving the informativeness is achieved by visualizing the various characteristics of the object, that is showing the avalanche area, avalanche path and power, which led to the destruction of the forest, and futher on. Method. A tourist route passing through the village of Chernyk, Nadvirna district, Ivano-Frankivsk region, north of Mount Polensky (Polenskaya) was used for this study. The research in this article is based on the use of the extremely destructive snow avalanche that came down from Polensky Mountain in the Ukrainian Carpathians on March 24, 2006 and led to destruction in a large part of the forest in the Gorgany Nature Reserve. Geoinformation modeling methods were used on the territory of the avalanche slope from Polensky Mountain. Results. A digital terrain model of the study area was created. Geotourism route was developed within Gorgan, also some additional studies were performed related to detailed mapping and surface modeling in terms of route safety. Experimental studies were performed based on materials (DEM) provided by the Research Institute, Geodesy and Cartography , also the SURFAR software package was used. On its way, the avalanche destroys not only a large amount of forest (lumber), but also young trees. By cutting and capturing the soil and forest, the avalanche carries all this material (vegetation, top soil, rocks, debris)to the foot of the mountain and changing the terrain as well. According to our estimates, the forest losses caused by this avalanche were as follows: about 2,500 trees were destroyed, or 1,575 cubic meters of lamber. Different models were created for Mount Polenska, which are shown in the relevant figures. The obtained visual images that will be interesting for tourists and enhance the attractiveness of the object. Scientific novelty and practical value. The performed researches doesn’t have only descriptive nature, but also can be applied for the rescue service to protect of tourists on the route. The development of modern transport information systems and the creation of tourist maps and guides are another goals of this research. The creation and accurate mapping of tourist routes with the use of digital electronic maps is especially important, as the existing cartographic material is very inaccurate and the information is outdated. The use of geographic information technologies in tourism will also expand to solve specific engineering problems related to tourism. In addition, the images shown can serve as a warning of possible dangers. Conclusions. Thus, the use of geological objects in the tourism industry is promising, specially for mountainous and upland areas, which are very attractive for tourism. Because the formation of geotourism routes on the basis of correspondent and trusted geological data, and also involves a detailed study of geolocations, the route of the group, taking into account the safety aspects of travel. These tasks are efficiently implemented with the help of geographic information systems and technologies.


2019 ◽  
Vol 28 (3) ◽  
pp. 591-599 ◽  
Author(s):  
V. V. Yavorska ◽  
I. V. Hevko ◽  
V. A. Sych ◽  
O. I. Potapchuk ◽  
K. V. Kolomiyets

The article deals with the structure of the modern information technology system used in the tourism industry. It is emphasized that the use of information technology in each separate segment of the tourism industry, such as hotels, ticket reservations, the creation of specialized tourist products, is interlinked with all others. The purpose of the article is to reveal the peculiarities of the using of modern information technologies in the tourism industry. It was established that the introduction of information technology in the tourism industry took place in four stages, from the creation of data, through the direct development of   information technologies , the development of strategic information systems and the integration of individual IT components      in a network of different levels, from local to global. It is revealed that the majority of tourist enterprises use both standard and special software in their activity. For tourism enterprises to carry out marketing activities successfully, the information market offers technologies aimed at the process of automating the accumulation of survey results, planning and developing a marketing strategy. One of the most important elements in the tourism industry is computer reservation systems, which eventually integrated into global booking systems. These systems provide not only transport services, but also hotel accommodation, cruise trips, location information, bus, rail and air connections, exchange rates, weather reports, etc., allowing one to reserve all major components of the tour. Tour operators use several classic approaches to building a reservation system. The features of the market of tourist services, the specific characteristics of the services themselves and the peculiarities of their perception by consumers determine the specifics of marketing in this area. The use of information technologies, in particular the Internet, enables businesspeople and marketers to explore new market opportunities for their travel services, to highlight and explore various market segments (geographic, demographic, professional, organizational, behavioural, etc.). Tracking relevant information can be used to predict the future development of consumer demand and identify new trends in the behaviour of existing and potential customers. The use of geoinformation systems opens up broad prospects for engineering justification and design of new tourist routes and recreational areas, the publication of thematic tourist maps and the creation of web atlases, etc. Thus, thanks to information technologies, a single tourist information space is created that allows all players in the tourist market to quickly receive real information.


Author(s):  
Isto Huvila

Information and information technology use shows age-related patterns. This presentation outlines a approach of age-related trajectories of how information and technology use surface as challenges during the life-course of individuals based on trajectories of relative exposure to different types of information technologies and information that unfold as real options in everyday-life. Les usages de l'information et des technologies de l'information affichent des tendances liées à l'age. Cet article présente comment différentes pratiques informationnelles émergent au cours de la vie des individus et sont liées à l'exposition à différents types d'information et de technologies et à des options réelles de la vie de tous les jours.


Information technology greatly simplifies the process of forming a tourist product using computer networks, international reservation systems, electronic databases of tourism regulations, automated systems of settlement payments and etc. The impact of information technology on tourism is carried out by the following ways: increasing the efficiency of enterprise management, improving the quality of customer services, creating and implementing new services. The subject of the research is the introduction of information technology in the Ukrainian tourism industry. The purpose of the article is to identify trends and outline the definite prospects of using modern information technology in the tourism industry. The following research methods are used in the article: analysis and synthesis to closer define the essence of information technology; observation and theoretical generalizations to reveal the characteristics of introduction of information technology in the activity of enterprises in the tourism industry; statistical method to analyze the current condition of information technology in the tourism industry; graphical and tabular techniques to determine the relationship between indicators, their illustrations and the presentation of research results. The results we have obtained are following. The most popular websites in Ukraine in the categories “Accommodation and Hotels”, “Air Travel” “Ground Transportation” and “Tourist Attractions” are booking.com, flyuia.com, blablacar.com, and getyourgiede.com. Compared to the world experience, the percentage of paid search in Ukraine is higher, it means that some companies do not have a well-developed brand. The rating in mobile apps for all companies is above 4, it is a good mark. Due to the pandemic, tourism is now in a difficult situation, it has also affected the statistics of all indicators on web resources, but the experts pay attention to the historical sustainability of tourism and its ability to cope with crises. From the comparative characteristics of web pages in four categories in Ukraine and in the world, we can conclude that in our country the brands of these companies are not enough developed, the popularity among tourists is lower, and the percentage of search traffic is also lower. To increase the website traffic and the level of awareness of tourism businesses, tourism enterprises should use social networks to provide up-to-date information to tourists and to maintain customer contact, as well as send promotions and discounts.


Author(s):  
Nadin Potapova ◽  
Lyudmila Volontyr ◽  
Oksana Zelinska

The article covers the methodological issues of mathematical and statistical evaluation of the information technology use. The necessity of using information technologies to ensure control system flexibility has been substantiated. The impact of the level of integration of implemented information technologies on the increase of production management efficiency through data processing models and use of a single information space has been determined. To achieve the appropriate characteristics of stochastic processes of information technology, it is proposed to use methodological approaches to modeling on the basis of mathematical and statistical evaluation with elements of correlation and regression analysis. We have established the features of regression model development on the basis of which the estimation of the modeled process is carried out in the forecasting period. The paper investigates the issue of modeling methodology based on correlation and regression models and special cases in their evaluation. The main stages of model development and the sequence of their implementation are given. The impact on the number of enterprises that use computer technology in their activities, such factors as: Internet connection, the use of social media and the availability of websites has been assessed. Particular attention is paid to the use of social media as one of the key resources in defining the ideology of using information resources. The model parameters were estimated by the least square method. The analysis of the influence of the studied factors has been carried out based on the obtained regression model parameters taking into account their significance on the influence of the process of information technology use. The necessity of theoretical substantiation of interdependent factor effect with the application of variance analysis and mathematical theory of hypotheses has been proved.


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