The Academic Trinity
Keyword(s):
This chapter highlights emotional labor from the perspective of a leader with the intersectionalities of being African American, female, and serving in a leadership role at a predominantly white university. Also shared are lessons learned from managing emotion in the workplace including being true to one's self, understanding your purpose, adopting a “put me in coach” attitude, learning to talk to people, finding an affinity group, minding your manners and words on social media, and being inclusive. The chapter concludes with a discussion on the role of inclusion in mitigating emotional labor in the workplace.
2021 ◽
Keyword(s):
2017 ◽
Vol 37
(3)
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pp. 127-137
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2002 ◽
Vol 28
(3)
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pp. 234-260
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2013 ◽
Vol 149
(1)
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pp. 28-40
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Keyword(s):
2000 ◽
Vol 10
(2)
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pp. 158-187
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Keyword(s):