A Study of Digital Acceptance of ERP Systems for Improved Financial Performance

Author(s):  
Ayman Hassan Bazhair ◽  
Kamaljeet Sandhu

The main purpose of this study is to investigate the digital impacts of user training and education and perceived usefulness on the ERP systems acceptance and the contribution of the ERP systems towards the improved financial performance of Saudi firms. The survey is conducted on the ERP users, who are working in Saudi-based companies. The ERP users are selected for the survey by having been using the ERP modules for various digital tasks including finance and accounting, material management, human resource management, quality management, and sales and distribution. The research findings show that digital training and perceived usefulness both have a positive relation with the acceptance of the ERP systems.

Author(s):  
Fiona F. Nah ◽  
Xin Tan ◽  
Soon E. Teh

Despite huge investments made by organizations in ERP implementation, maintenance, and user training, ERP implementation failures and less than expected productivity improvements are not uncommon. End users’ reluctance to use newly implemented ERP systems is often cited as one of the main reasons for ERP failures. To understand the lack of end-user acceptance of ERP systems, we examined end users’ attitude toward system use and symbolic adoption; the latter refers to users’ voluntary mental acceptance of a system. Four instrumental beliefs—perceived usefulness,perceived ease of use, perceived compatibility, and perceived fit—were modeled as the antecedents. The research model was tested using a survey on end users’ perceptions in adopting and using a newly implemented ERP system. The findings show that perceived compatibility and perceived ease of use have both direct and indirect effects (mediated by attitude) on symbolic adoption, while perceived fit and perceived usefulness influence symbolic adoption via attitude. The study provides managerial implications for organizations in engendering positive user acceptance of enterprise systems and applications.


Author(s):  
Diane J. Janvrin ◽  
Tawei (David) Wang

Due to recent high-profile cybersecurity breaches and increased practitioner and regulatory attention, organizations are under pressure to consider the accounting implications of these attacks and develop appropriate responses. Specifically, cybersecurity events may affect organizations’ operations, financial and non-financial performance, and ultimately its stakeholders. To address how cybersecurity issues may affect accounting, this paper presents an Event, Impact, Response Framework to discuss current research and consider implications for both practitioners and researchers. The Framework highlights how practitioners may rely on research findings to better assess cybersecurity threats, understand their impact, and develop response strategies. Results encourage additional research examining how (1) organizations identify cybersecurity threats, incidents, and breaches, (2) cybersecurity affects different risks, and (3) management responses to cybersecurity risks and events. Further, the Framework suggest the need for cybersecurity research to extend beyond the AIS community to areas such as financial accounting, managerial accounting, and auditing.


Author(s):  
Vo Van Nhi ◽  
Pham Tra Lam

In this context, the aim of the study was to examine the role of perceived usefulness in the relationship between individual job performance and task – technology fit in ERP environment. The study was done by 225 individuals. The results of the PLS_SEM analysis reveal ed that task — technology fit was significantly and positively related to perceived usefulness and individual job performance in ERP environment. Furthermore, perceived usefulness was significantly to individual job performance in ERP context. The results of this study added to the empirical evidence in the application of background theories including TTF, TAM and TTF models combined, DeLone and McLean IS Success Model, and ECM. Besides, they also added to the theoretical background of ERP's success. Furthermore, they support for companies who are planning to use ERP systems and the ERP vendors and implementers become more knowledgeable about ERP's success and forecast success when using ERP systems. Based on these results, the enterprise can plan the application to improve the efficiency of ERP systems. At the same time, the ERP vendors and developers can better advise and support their customers when delivering and deploying ERP systems


2020 ◽  
Vol 25 (4) ◽  
pp. 3-16
Author(s):  
E.A.C.P. Karunarathne ◽  
A.S.M.A.R. Abeyratne

The study attempted to examine the user training and experience on user acceptance of a computerized maintenance management system (CMMS) in a continuously progressing industry where maintenance management is extremely vital for the smooth functioning. A cross-sectional study design was used in this research. The study population comprised of users of CMMS. The analysis was mainly carried out using structured equation modeling techniques. The results reveal that perceived usefulness was the most significant determinant of adoption of a complex system than all the other variables, underscoring the importance of incorporating the appropriate functional capabilities in new systems. The findings affirm that a system will be adopted if it is regarded as useful, irrespective of attitude, provided that the use of the system is perceived to offer direct benefits to the user. All the relationships existing between perceived ease of use, perceived usefulness, attitude towards using, and behavioral intention were tested and found to be significant and positive. Further analysis revealed that experience helps in ease of use but not in usefulness while training impacts on both usefulness and ease of use. Based on the analysis results recommendations were made to track the value of user training and experience accordingly.


Author(s):  
Sven Völker ◽  
Torsten Munkelt

This chapter gives recommendations for selecting, implementing, and operating ERP systems. It is not intended to be a complete guideline for introducing ERP. Instead, the authors indicate special aspects that are important from their point of view. The chapter addresses practitioners who are responsible for selection, implementation, and operations of ERP systems, especially IT and project managers. General process models are given for the two main IT projects of this domain, ERP system selection and ERP system implementation. The main structure of the chapter matches the phases of these projects. The authors’ suggestions stretch from project management, business process reengineering, application development, reporting, and customizing to choosing hardware and key users, data migration, and user training. While other publications give rather general advice, recommendations in this chapter are selected to be use-oriented and easy to apply. The recommendations do not depend on any particular ERP system.


NCC Journal ◽  
2018 ◽  
Vol 3 (1) ◽  
pp. 90-99
Author(s):  
Laxman Raj Kandel

Corporate social responsibility (CSR) is all about companies managing their business process to produce the overall positive impact on the society. The interest for CSR has grown rapidly the recent years and people started to demand corporate social responsibility from the company. CSR is connected with corporate behaving ethically, morally and socially responsible towards the society. This research focuses on investigating why companies engage in CSR, how they apply CSR and how CSR can affect financial performance. It was found that the employees and the people in general do get motivated by their organization. All the respondents were very positive and energized about being part of the CSR activities provided with the opportunities. BOK Ltd has focused their CSR activities related with the health, education and environment with the name as BOK health, BOK education and BOK environment initiation. BOK has tried to cover the different aspect of essential factors in anyone’s life. Majority of the respondents’ views that CSR activities has the positive relation and can contribute on the financial performance of the company as it increases the good image and goodwill of the organization. CSR needs planning and proper implementation so that the society could actually have positive impact from CSR activities.In Nepalese context the organization do not emphasize in CSR activities rather they give priorities to earn more profit and flourish their business.NCC JournalVol. 3, No. 1, 2018, page: 90-99


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mónika Anetta Alt ◽  
Zombor Berezvai ◽  
Irma Agárdi

PurposeRecently, a growing need for harmony has been observed worldwide. Harmony is a universal value in both Western and Asian countries. This paper aims to study how the concept of harmony is reflected in the innovation of European multinational grocery retailers and how harmony-related innovations affect the financial performance of the retailers.Design/methodology/approachThe research is based on a multisource database including innovation outcomes and financial performance indicators of 17 European multinational grocery retailers in the period of 2011–2018. In sum, 1,399 innovations were identified by content analysis. The relationship between innovation outcomes and financial performance was measured by panel regression analysis.FindingsResults indicate that retailers differ in launching harmony-oriented innovations. Moreover, 40% more innovations are related to harmony with people as those related to harmony with nature. Finally, harmony-with-people innovations have a significantly positive effect on retailers' sales growth.Practical implicationsBased on the research findings, retailers can improve their sales growth by launching innovations that focus on harmony in human relationships.Originality/valueThis paper extended the concept of harmony to the field of innovations. First, the research showed how the value of harmony appears in the innovations of multinational retailers. Second, the study differentiated between harmony-with-people and harmony-with-nature innovations. Third, the findings revealed that harmony-oriented innovations contribute to retailers' financial performance.


2016 ◽  
Vol 11 (01) ◽  
Author(s):  
Pallavi Jain ◽  
Jai Kishore Tyagi

The purpose of this research paper to present thesynthesized theoretical and empirical literature to help in thedevelopment of propositions and suggestions of a researchagenda on the acceptance of ERP systems and their link with financial performance. The paper develops the technologyacceptance model (TAM) to synthesize relevant literature andto develop proposition for future research agendas. This researchprovides a positive association between the acceptance of ERPsystems and financial performance. Also, the use of TAMtheory provides further insight into identifying the acceptancefactors of ERP.


Author(s):  
Ashfaque Banbhan ◽  
Xinsheng Cheng ◽  
Nizam Ud Din

This paper examines the relationship between financial qualification of the audit committee (AC) chairman on corporate sustainability (CS) in developing the economy of Pakistan, which has a weak corporate environment. In a sample of companies listed on Pakistan Stock exchange (PSX) during 2010-2014. Empirical results of 1020 firm-year observations indicate that the presence of financially qualified AC chairman has a positive relationship with firm’s accrual quality. The results found that accounting qualification of AC chairman has significant positive relation with CS performance. Furthermore, the study found that powerful CEO is also not able to influence CS in the presence of accounting qualified AC chairman, but this result is not present if AC chairman is non-accounting qualified. This study extends the literature on the impact of accounting qualification of AC members and CS and offers some significant understanding into efficient corporate practices to achieve sustainability goals. This study suggests the presence of accounting qualified member in AC which results in effective monitoring for the increased financial performance of the organization.


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