Role-Playing Games as a Model of Gamification Applied to Engagement of Online Communities
Recent technological advances have promoted a social change that affects all areas of society, but mainly communication and entertainment, where social networks play a primordial function as they facilitate sociability and the creation of virtual communities. So-called “social media marketing” facilitates direct interaction between brands and markets through the Internet. For this, new communication strategies have been implemented, oriented towards the active participation of the users to increase their engagement. Some of these are inspired by the main product of the entertainment industry, videogames, through gamification. However, not many research studies have focused on classic role-playing games (RPGs), despite being considered the types of games that create the greatest player involvement. This work enquires about the possibilities offered by these games for the implementation of social media marketing strategies. A qualitative research study was conducted in which the engagement strategies utilized by RPG were associated with those utilized in social networks.