Extending the Technology Acceptance Model Beyond Its Country of Origin

Author(s):  
Said S. Al-Gahtani

This study is an attempt to theoretically and empirically test the applicability of TAM in the Western Europe culture. Thus the study objectives are: 1) to propose whether TAM may well apply to the Western Europe culture using the work of Hofstede on culture’s consequences by exploring the impact of cultural differences on the adoption and diffusion of IT-based innovations such as spreadsheets; 2) to empirically test the applicability of TAM in the United Kingdom as a representative country for the Western Europe culture; and 3) to conclude about the applicability of TAM in selected countries of Western Europe based on these theoretical and empirical endeavors. Therefore, the current study consists of two main parts: I) a theoretical part where IT adoption and diffusion is put in perspective in relation to cultural consequences, and II) an empirical part where an empirical test is carried out in a representative country of the Western Europe region. The study starts with a brief background on spreadsheets and the role they played in the diffusion of computer technology into organizations and sufficient literature about TAM (including its initiation, objective, popularity, and structure) before getting into the main body of the study.

2014 ◽  
Vol 6 (7) ◽  
pp. 542-550 ◽  
Author(s):  
Richard Shambare

Although research clearly demonstrates that consistent technology usage is correlated to socioeconomic development, the Vicious Cycle of Technology Affordability and Non-adoption impedes the uptake of ICTs in many developing countries. In South Africa, however, one Smartphone messaging application, WhatsApp, appears to have broken this vicious cycle. This paper argues that, given that promoting the uptake of ICTs is a developmental imperative for emerging economies, studying the adoption and diffusion patterns of WhatsApp provides invaluable insights into ICT usage within the context of a developing country. This study modelled the factors influencing the adoption of WhatsApp among South African youths. Some 192 students participated in the study by means of a self-completion questionnaire developed from the Technology Acceptance Model. Structural equation modelling tested the proposed theoretical model. Results suggest that a combination of cost efficiency, simplicity, userfriendly features, and the ability to run on multiple platforms influences and promotes users’ attitudes and behavioural intentions to adopt WhatsApp.


2007 ◽  
Vol 22 (1) ◽  
pp. 13-23 ◽  
Author(s):  
Helle Zinner Henriksen ◽  
Jan Damsgaard

Most countries have defined strategies for e-government. The objectives for implementing e-government are often defined but the means for fuelling the adoption and diffusion of e-government are typically less well clear in the policy statements. The present study assesses the impact of latest Danish initiative implemented to stimulate e-government adoption. The e-Day initiative simply yet powerfully states that ‘one governmental authority has the right to demand that its communication with another authority must be in electronic format’ which is expected to create ripple effects both internally and externally. The e-Day initiative represents a drastic change in the former policy statements concerning IT adoption and diffusion in Danish government. The policy statements had previously been based on voluntary adoption focusing on visions and pedagogical intervention in governmental agencies, but the e-Day initiative marked a departure from that strategy and the carrot has been exchanged by the whip, and the voice is imperative.


2009 ◽  
Vol 24 (1) ◽  
pp. 1-10 ◽  
Author(s):  
Michael D Williams ◽  
Yogesh K Dwivedi ◽  
Banita Lal ◽  
Andrew Schwarz

The high level of investigative activity to date into information systems and information technology acceptance and diffusion has witnessed the use of a wide range of exploratory techniques, examining many different systems and technologies in countless different contexts and geographical locations. The aim of this paper is to provide a comprehensive and systematic review of the literature pertaining to such adoption and diffusion issues in order to observe trends, ascertain the current ‘state of play’, and to highlight promising lines of inquiry including those lacking investigative activity or simply being in need of renewed interest. Previous research activity was analysed along a number dimensions including units of analysis, research paradigms, methodologies, and methods, theories and theoretical constructs, and technologies/contexts examined. Information on these and other variables was extracted during an examination of 345 papers on innovation adoption, acceptance and diffusion appearing in 19 peer-reviewed journals between 1985 and 2007. Findings suggest that the positivist paradigm, empirical and quantitative research, the survey method and Technology Acceptance Model theory (and its associated constructs) were predominantly used in the body of work examined, revealing clear opportunities for researchers to make original contributions by making greater use of the theoretical and methodological variety available to them, and consequently reducing the risk of research in the area moving toward overall homogeneity.


2011 ◽  
pp. 1605-1613
Author(s):  
Kai Zheng ◽  
Rema Padman ◽  
Michael P. Johnson ◽  
Herbert S. Diamond

Information technology (IT) adoption and diffusion is a central concern of information systems research and practice. The most widely-accepted method in IT adoption and diffusion research, the technology acceptance model (TAM; Davis 1989), posits that perceived ease of use and perceived usefulness are fundamental determinants of user acceptance. However, TAM and its subsequent research makes little or no reference to gender effects (Adams, Nelson, & Todd, 1992; Chin & Gopal, 1995; Venkatesh & Davis, 2000), despite the fact that researchers have shown that sociocultural factors, such as gender and ethnic differences, influence human perceptions and behaviors (Hofstede, 1980). These socio-cultural factors can result in differences in user responses to technology innovations (Gefen & Straub, 1997). Aiming to provide theoretical extensions to the TAM model, researchers have shown that gender differences may relate to beliefs and use of IT. For instance, males and females are found to demonstrate distinct adoption behavior in use of a wide spectrum of IT applications, such as e-mail (Gefen & Straub, 1997), mobile telephony (Ling, 2000) and Internet (Kraut, Scherlis, Mukhopadhyay, Manning, & Kiesler, 1996). Nevertheless, the exact gender effect remains a controversy. Some researchers believe that females are less technology inclined, less motivated and, therefore, less competent in masculine computer and technology culture (Wilder, Mackie, & Cooper, 1985; Qureshi & Hoppel, 1995). Others, in contrast, argue that females have the ability to be proficient in adopting new technologies (Turkle, 1995). Some research results indicate that females tend to favor some technology innovations and use them more effectively than males, such as computer-mediated communication (Kraut et al., 1996; Morahan-Martin & Schumacher, 1997). In health care, influence of physician gender has long been noted in resident education and many practice areas. Researchers find the procedural and obstetrical care pattern of practice differs between male and female residents (Chaytors, Szafran, & Crutcher, 2001), and physician gender significantly affects treatments in adult primary care practice (Boulis & Long, 2004). An understanding of these socio-cultural issues is also of vital importance towards success of health care IT applications. This study is thereby designed to assess medical residents’ acceptance and adoption of a Clinical Reminder System (CRS), by examining several key user characteristics that may relate to adoption and use of the system.


Author(s):  
Mahil Carr

This chapter reviews important theories?the diffusion of innovations theory, the theory of planned behavior, and the technology acceptance model?in information systems that explain the adoption and diffusion of new technological innovations especially in the context of Internet banking. These theories taken together provide us with psychological models that influence the adoption of a new delivery channel for banks, that is, Internet banking. Empirical works that have investigated these theories are discussed. A critical perspective is offered that highlights the theoretical and methodological limitations of these models. Newer and richer models that take into account the socio-historic contexts of technology adoption are called for. Approaches that complement or challenge positivistic methodologies that are interpretive are presented in a case study. Relating theory to practice this chapter discusses possible future trends in Internet banking that could make an attempt to include populations that are not included in the modern electronic formal mainstream financial systems.


Author(s):  
ROSLI SALEH ◽  
CHE ADNAN CHE DAUD

Kesan dan akibat teknologi maklumat (IT) dalam operasi perniagaan telah menjadi topik perbincangan yangpenting di seluruh dunia. Nampaknya impak IT sangat penting kepada mana-mana organisasi perniagaanuntuk meningkatkan kecekapan dan produktiviti. Koperasi, sebagai kategori penetapan perniagaan, harusjuga mengadoptasi IT sebagai alat penting untuk terus berinovasi proses perniagaan mereka sebagai alatuntuk kelestarian dalam era globalisasi. Walau bagaimanapun, setakat mana koperasi-koperasi ini telahmenerima teknologi masih perlu dipelajari. Beberapa soalan berkaitan dengan penggunaan IT dan faktorfaktor yang mempengaruhi serta kesan impak IT terhadap prestasi perniagaan di kalangan koperasi perludijawab. Oleh itu, kertas kerja ini bertujuan untuk mengkaji faktor-faktor yang mempengaruhi penerimaanIT dan kesan prestasi IT dalam operasi perniagaan koperasi. Kajian ini juga bertujuan untuk mencabarandaian implikasinya dalam model penerimaan teknologi, iaitu tidak ada kesan yang sederhana dalamhubungan antara niat tingkah laku dan penggunaan sebenar sistem. Khususnya, kajian ini mengkaji kesanfaktor-faktor sebelumnya-efi kasi diri, imej, norma subjektif, dan kesedaran tentang persepsi; dan pengaruhsokongan pengurusan moderator atas niat dan pengangkatan. Selanjutnya, kajian ini juga bertujuan untukmendapatkan lebih banyak lagi kesan impak yang diterima oleh IT dalam aktiviti perniagaan koperasiyang dipercayai mempengaruhi secara langsung atau tidak langsung proses penerimaan. The emergence and consequences of information technology (IT) in business operation has becomepertinent discussion topics worldwide. It seems that the impact of IT is very crucial to any businessorganization towards improving its efficiency and productivity. Cooperatives, as a category of businesssettings, have to also adopt the new IT as an important tool to further innovate their business process asa means for sustainability in the globalized era. But nevertheless, to which extent these cooperatives haveadopted the technology remains to be studied. Some questions with regard to the adoption of IT and theinfluencing factors as well as perceived impacts of IT on business performance among cooperatives needto be answered. Hence, this paper intended to study factors that influence IT adoption and perceivedperformance effects of IT in cooperatives business operation. This study also aims to challenge the implicitassumption in technology acceptance model, i.e. non-existing of moderating effects on the relationshipbetween behavioral intention and actual use of system. Specifically, the study examines the effects ofprior factors-self-efficacy, image, subjective norm, and awareness on perception; and the influence ofmoderator-top management support on intention and adoption. Subsequently, the study also intendedto seek further light on the perceived impacts of IT adoption in cooperative business activities which isbelieved to affect directly or indirectly the adoption process.


2021 ◽  
Vol 6 (1) ◽  
pp. 1-7
Author(s):  
Jack William Barrett ◽  
Pete Eaton-Williams ◽  
Craig ED Mortimer ◽  
Victoria FP Land ◽  
Julia Williams

Objective: Ambulance services are evolving from use of paper-based recording of patient information to electronic platforms and the impact of this change has yet to be fully explored. The aim of this study is to explore how the introduction of a system permitting electronic information capture and its subsequent sharing were perceived by the ambulance clinicians using it.Methods: An online questionnaire was designed based upon the technology acceptance model and distributed throughout one ambulance service in the south east of England. Closed-ended questions with Likert scales were used to collect data from patient-facing staff who use an online community falls and diabetic referral platform or an electronic messaging system to update GPs following a patient encounter.Results: There were 273 responses from ambulance clinicians. Most participants agreed that they used tablet computers and smartphones to make their life easier (85% and 86%, respectively). Most participants felt that referring patients to a community falls or diabetic team electronically was an efficient use of their time (81% and 81%, respectively) and many believed that these systems improved the communication of confidential patient information. GP summaries were perceived as increasing time spent on scene but most participants (89%) believed they enabled collaborative working. Overall, collecting and sharing patient information electronically was perceived by most participants as beneficial to their practice.Conclusion: In this study, the ability to electronically refer patients to community services and share patient encounters with the GP was predominantly perceived as both safe for patients and an effective use of the participants’ clinical time. However, there is often still a need to communicate to GPs in real time, demonstrating that technology could complement, rather than replace, how clinicians communicate.


2012 ◽  
Vol 3 (2) ◽  
pp. 36-49 ◽  
Author(s):  
Emad Abu-Shanab ◽  
Osamah Ghaleb

This research extended the Technology Acceptance Model (TAM) with perceived trust and perceived risks (security and privacy concerns) constructs to identify the impact of these factors on Jordanian users’ intentions to adopt mobile commerce (m-commerce). An empirical test was used utilizing 132 responses from students in two public universities in Jordan. Results indicated that perceived trust, perceived usefulness, and perceived ease of use are major influencers of mobile commerce adoption. On the other hand, perceived risk factors (security and privacy concerns) were not significant in this relation. Discussion, conclusion and future work are stated at the end of this paper.


Author(s):  
Ulfah Mediaty Arief Et al.

As the leading provider of education, teachers need to have high technology adoption skills. There is LMS technology in inputs that can streamline learning practices. Mostly with inclusion of the impact of organizational culture and machine self-efficacy on LMS Schoology, this study aims to see the capacity of technology acceptance by teachers using the Technology Acceptance Model (TAM).The results of the study using the model described above for teachers in the cities of Salatiga and Boyolali show that organizational culture does not have a major impact on attitude or purpose to use towards LMS Schoology.The self-efficacy of computers may not affect perceived utility, but has a substantial impact on perceived ease of use. The model also indicates that teachers, while they find it difficult to incorporate it, have a positive attitude towards the nature of LMS technology.


Author(s):  
William R. Chrismar ◽  
Sonja Wiley-Patton

The technology acceptance model (TAM; Davis, 1989) has been widely used by information technology researchers to gain a better understanding of information technology (IT) adoption and its use in organizations. While TAM has been applied and tested in academic and corporate settings, involving students, business managers, and clerical and administrative types as participants, few studies have evaluated TAM in the healthcare environment. This chapter examines the applicability of the extended technology acceptance model (TAM2; Ventkatesh & Davis, 2000) in the context of physicians’ intention to adopt Internet-based health applications. Data was collected in a survey of pediatricians to see how well the extended model fits in the medical sector. This chapterdiscusses the implications, limitations, and possible explanations for the inconsistent results found within the model when applied to such professional users as physicians.


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