Citizen Adoption of Mobile and Customizable E-Government Services

Author(s):  
Djeddi Abdelhakim ◽  
Djilali Idoughi

E-government projects success mainly depends on citizens' acceptance and usage; thus, numerous studies have strived to recognize the various factors that affect the adoption of e-government services in different countries. The study broadly reviews various models presented for assessing citizen adoption of e-government. The article highlights factors that affect e-government adoption in different developed and developing countries then proposes a suitable theoretical model for examining citizen adoption of e-government in developing countries. The developed research model included factors from the technology acceptance model, technology acceptance model 2, theory of reasoned action, unified theory of acceptance, and use of technology and diffusion of innovation as well as trust in the government and technology regarding e-government applications in Algeria a developing country. Data was collected using a Likert-scale questionnaire from 884 Algerian citizens.

2017 ◽  
Vol 9 (1) ◽  
Author(s):  
Edith Lavindri ◽  
Pepey Riawati Kurnia

Teori dan Model Theory of Reasoned Action (TRA) dari Fishbein & Ajzen (1975), Theory Planned Behavior (TPB) dari Ajzen (1991), Technology Acceptance Model (TAM) dari Davis (1989) dan Diffusion of Innovation Model (DOI) dari Rogers (1983 dalam Rogers, 2003) sering digunakan oleh banyak peneliti untuk menemukan faktor – faktor yang mempengaruhi adopsi yang berkaitan dengan teknologi. Pada penelitian ini keempat teori dan model ini dikombinasikan guna menjelaskan faktor – faktor yang mempengaruhi adopsi Twitter advertising pada segmen muda usia 15 – 24 tahun. Sebanyak 389 penguna Twitter menjadi responden penelitian ini, dimana 5 diantaranya diwawancara untuk mendapatkan pemahaman mendalam akan adopsi Twitter advertising. Hasil analisis menunjukkan bahwa terdapat attitude terhadap Twitter advertising, subjective norm terhadap Twitter advertising, perceived usefulness terhadap Twitter advertising berpengaruh dan signifikan terhadap intention to adopt Twitter advertising.


Author(s):  
Joerg Koenigstorfer

Today, the majority of the world's population owns mobile devices that allow individuals to access the Internet at any time and at any place. However, owning an Internet-enabling mobile device does not necessarily mean that an individual uses the mobile Internet. This article reviews the state of the art on the theory-guided drivers and barriers of consumer acceptance of the mobile Internet. The author describes models that help explain and predict consumer acceptance, including the Technology Acceptance Model, Motivational models, Perceived Value models, The Unified Theory of Acceptance and Use of Technology, and Diffusion of Innovation theories. The article also presents empirical research that applies and extends these models in the context of mobile Internet usage, and summarizes the most important findings of these empirical studies. Finally, this article also discusses challenges in acceptance research, as well as implications for future research.


Author(s):  
Asanka Gunasinghe ◽  
Junainah Abd Hamid ◽  
Ali Khatibi ◽  
SM Ferdous Azam

Aim of this paper is to review technology (IS) acceptance theories and models, recognizing empirical evidence available to support the suitability of each theoretical model in explaining academicians’ acceptance of online learning technology. Understanding the factors influencing system usage is crucial for decision-makers to recognize potential user needs and concerns, which could be addressed during the development phase of a system. Thus, for decades, researchers have been trying to understand why people accept new technologies. As a result, a wide variety of theories and models explaining the concept of technology acceptance. Some prominent theoretical models explaining technology acceptance are, “Theory of Reasoned Action”, “Diffusion of Innovation theory”, “Theory of Planned Behavior”, “Social Cognitive Theory”, “Technology Acceptance Model”, “Model of PC Utilization”, “Motivational Model”, “Unified Theory of Acceptance and Use of Technology”, “UTAUT 2”, “UTAUT 3”. The concept of academic’s acceptance of online learning technology can be explained through several determinants that are operationalized through above information systems models.


2019 ◽  
Vol 5 (2) ◽  
pp. 72-80 ◽  
Author(s):  
Houache Hassen ◽  
Noor Hayani Abd Rahim ◽  
Asadullah Shah

Small and Medium-sized Enterprises (SMEs) have a considerable role in most developing countries because they are able to develop and improve the economy. Whereas e-commerce is also a vital subject in the field of research, where they offer significant benefits for these countries. However, the adoption of e-commerce in developing countries by SMEs is low due to several factors, including the lack of a suitable model for the adoption of e-commerce. Therefore, some of the most widely used models for the adoption of e-commerce in developing countries were highlighted, which were Technology Acceptance Model (TAM), Unified Theory of Acceptance and Use of Technology (UTAUT) established by Molla and Licker (2005), Technology Organisation Environment (TOE) Integration of TOE and TAM, Perceived eReadiness Model (PERM) and E-commerce Success Factors. The exploratory research was conducted in this study. Finally, some recommendations were reached that may give the researchers a better understanding of the adoption of e-commerce in developing countries which they have not yet started using e-commerce


Author(s):  
Eduardo Bizzo

Abstract This article aims at understanding how research on acceptance and resistance to e-learning in developing countries is undertaken. To do so, it performs a systematic literature review of articles from 2007 to 2019. As a result, 44 analyzed studies have shown the evolvement of e-learning acceptance literature in developing countries in the last decade, mainly grounded on the Technology Acceptance Model (TAM) framework, with minor use of Unified Theory of Acceptance and Use of Technology (UTAUT) and critical success factors perspective. None of the reviewed studies used an explicit framework of resistance to adoption. Also, most of the applications of TAM and UTAUT did not explore the specificities of developing countries in the acceptance of e-learning. Furthermore, the review has found a concentration of studies focusing on students, Higher Education, and developing countries with the highest income levels.


2020 ◽  
Vol 14 (4) ◽  
Author(s):  
Indriyanti, Tri Wahyuni, Erni Ermawati, Nurul Ichsan , Haerul Fatah

AbstrakBerkembangnya teknologi informasi memberikan pengaruh yang cukup bagi masyarakat, tetapi terkadang ada beberapa teknologi yang kurang diterima oleh masyarakat karena beberapa faktor. Penelitian ini bertujuan untuk menganalisis rasio metode TAM dan UTAUT dalam mengukur keberhasilan penggunaan aplikasi Ojek Online di Sleman, Yogyakarta. Metode yang paling banyak digunakan untuk menganalisis keberhasilan penggunaan teknologi adalah metode TAM dan UTAUT. Metode TAM dan UTAUT juga merupakan metode terbaik karena mampu menjelaskan perilaku pengguna terhadap penggunaan teknologi. Responden dalam penelitian ini adalah pengguna aplikasi Ojek Online di Kabupaten Sleman di Yogyakarta yang terdiri dari siswa dan masyarakat umum. Responden dalam penelitian ini diambil secara acak dari seluruh populasi. Data yang dikumpulkan diolah menggunakan SPSS agar mudah dianalisis lebih lanjut. Metode yang digunakan adalah metode korelasional. Hasil dari penelitian ini adalah bahwa metode TAM dan UTAUT mampu menganalisis penerimaan aplikasi Ojek Online meskipun nilai beberapa konstruk yang digunakan dalam penelitian ini hanya mempengaruhi penggunaan aktual sebesar 8% dan 5,2%. Kata kunci: Analisa Model, Technology Acceptance Model (TAM), Unified Theory of Acceptance and Use of Technology (UTAUT), Aplikasi Ojek Online, Uji Determinasi


Author(s):  
Dr. Abu Turab Alam

A useful Information System is difficult to conceive and develop. Research on technology has revealed that end-user likes or dislikes may matter towards the success or failure of information system (IS). A highly complicated system in which developers have put lots of development efforts may fail if the end-user dislikes it after its initial installation. In software engineering literature it is claimed that system rejection is mostly caused by not meeting the non-functional requirements. In this paper, a study is being done on ‘turnitin®’ as technology and its acceptance to a group of students in order to find out confirmation of result as claimed by TAM while it is a post implementation research activity for technology acceptance.


2021 ◽  
Vol 12 (3) ◽  
pp. 1004-1010
Author(s):  
Nurhanani Romli Et.al

Financial literacy was very important to be introduced since the early children. In Malaysia, the children began to start for formal education of the stage in preschool. This paper will discuss about the acceptance of technology as a method to teach that kids for financial literacy. With the development in technology at present, using of teaching based on technology was very important for all levels including children at preschool age. The Technology Acceptance Model (TAM) was widely used in studies related to the use of technology applications in society. There are two factors variables that will test on this paper. The first one was perceived useful and the second one was easy to use. Quantitative method will be used to collect all of data. The questionnaire survey was distributed to a total of 136 respondents which it’s have been use the financial literacy application incorporated as a tools to teach the kids. Findings of the study indicate the importance of technology as a medium to teach kids regarding the financial literacy.


2015 ◽  
Vol 6 (1) ◽  
pp. 76-94 ◽  
Author(s):  
Hart O. Awa ◽  
Ojiabo Ukoha Ojiabo ◽  
Bartholomew Chinweuba Emecheta

Purpose – This paper aims to propose a framework that integrated the technology acceptance model (TAM), theory of planned behaviour (TPB) and technology-organization-environment (TOE) and extended the constructs to enrich literature and capture some peculiarities of small and medium-scale enterprises (SMEs). Individually, the frameworks of extant TAM, TPB and TOE are insightful to the understanding of e-commerce adoption but a bit parochial in their constructs and so, can rarely provide clear lenses to deal with SMEs. Design/methodology/approach – The adoption of e-commerce depends largely on the users’ conscious assessment of the influencing constructs as proposed, among others, in theories of reasoned action, TAM, TPB and TOE. This paper reviewed, synthesized and extended the constructs of these models in an integrated framework. The proposed integrated framework led to 18 propositions to promote and facilitate future research, and to guide explanation and prediction of e-commerce adoption in an organized system. Findings – The introduced constructs in the integrated framework (e.g. company mission, individual difference factors, perceived trust and perceived service quality) introduce socio-technical systems and improve the theoretical base of adoption. Research limitations/implications – Neither the adoption drivers nor the constructs in the theoretical framework are mutually exclusive and exhaustive; rather, they are complementary and could incorporate other factors. Although the theoretical implications of the findings of this paper extend the scope of adoption drivers, the proposed framework needs to be tested empirically. Originality/value – The integrated and extended theoretical framework links three adoption drivers and attempts to improve existing knowledge on e-commerce adoption and to provide bases for more informed decision(s).


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