scholarly journals Student Perspective-Based Evaluation of Online Transition During the COVID-19 Outbreak

Author(s):  
Fahima Hajjej ◽  
Sarra Ayouni ◽  
Hadil Shaiba ◽  
Ala Saleh Alluhaidan

Due to the COVID-19 pandemic, many higher education institutes shifted to online learning with the precautionary measures taken by governments. This transition was very rapid and sudden, which brought challenges to all learning methods in all disciplines while opening up new opportunities. Different studies have been carried out to evaluate experiences of online migration and study its effect on stakeholders in education. This paper is aimed to rationally evaluate the transition to online learning in PNU from the student perspective. Five thousand ten student responses to an online survey were collected. The survey results indicate that the majority of students were satisfied by the quality of the delivered courses during this crisis period as they have received adequate support from instructors, IT, and leaders. Moreover, student satisfaction can be explained by the readiness and preparedness of PNU for such circumstances. Indeed, students and instructors are poised to adopt new learning modalities as they were familiar with new technologies and innovation in learning and teaching so far.

2021 ◽  
pp. 713-722
Author(s):  
Kihugi Veronica Njambi ◽  
Godfrey Wabwile Mayoka

Background: Virtual learning platforms gained unprecedented prominence after the coronavirus disease 2019 (COVID-19) outbreak. Assuring the quality of education and student satisfaction are critical, especially in developing countries often plagued with infrastructural limitations, including information technology. Objectives: This study was conducted to assess the perceptions of students at a Kenyan Pharmacy School of online learning with regards to affordability and overall effectiveness. Methods: A cross-sectional study was conducted using an online survey containing pre-determined questions aligned to achieve the research objectives. Results: Students in senior classes (Fifth year) viewed online learning more favourably and had fewer challenges with accessibility than students in the lower classes (First year to third year). Conclusion: The study identified areas of strength, such as convenience, time-efficiency, and self-initiative, as well as weaknesses, including inequitable access, internet connectivity challenges, and unsatisfactory lecturer digital competency, with relation to online learning.


2016 ◽  
Vol 9 (2) ◽  
pp. 1 ◽  
Author(s):  
Hongjiang Xu ◽  
Sakthi Mahenthiran

<p>Higher education continues to evolve, including recent increases in the number of courses offered fully and partially (hybrid) online. Many new technologies have been used to support online education, particularly learning management systems (LMS’s), which serve as the core technology platforms for the online environment. Our research is to use Moodle as an LMS and empirical survey data to investigate what are the factors that influence online assessment and overall satisfaction with online learning. We used an online survey as the method of data collection for this study. The survey questionnaire was sent anonymously to all students who took the online or hybrid course sections at a US university, as well as all faculty who taught those online or hybrid course sections. The research result showed that overall student satisfaction with online learning is significantly affected by how the course is organized and how the content is sequenced, the ease with which students can complete assignments, and the use of the LMS to engage with content.</p>


Author(s):  
Cao Thuy Xiem ◽  
◽  
Truong Doan The ◽  
◽  

Continuous quality improvement of service is a crucial factor for the existence and development of educational institutions. Clarifying and judging the importance of the service’s quality factors are essential elements of quality improvement. The quality of the training services provided by universities in Vietnam have been examined by numerous pieces of research. They focused on a group of subjects, a branch of the university, a major, and assessment of student satisfaction with the use of a toolkit introduced by the MoET or by a school of the university. From these foundations, the purpose of this research is to identify the quality factors of the training service provided by the National Economics University (NEU) as a whole. Education quality is a complex concept and cannot easily be assessed by only one indicator. However, because of the timeframe and the lack of finance, we examined the service quality of NEU from the student perspective by assessing their satisfaction using the SERVQUAL model. The data collection was done by through an online survey. The empirical analysis resulted in 5 factors influencing the quality of the service, assurance, reliability, responsiveness, empathy, and tangibles. From these factors, three suggestions were made for improving the quality of the service: adjusting course structures; retraining communication skills for office staff; upgrading Wi-Fi/internet connection; optimize physical facilities usage. The research findings also have social significance, as empathy was identified as a quality factor. At the same time, the practical implications proposed for NEU’s governors have equal value for state-owned universities in general.


CCIT Journal ◽  
2014 ◽  
Vol 7 (3) ◽  
pp. 335-354
Author(s):  
Untung Rahardja ◽  
Muhamad Yusup ◽  
Ana Nurmaliana

The accuracy and reliability is the quality of the information. The more accurate and reliable, the more information it’s good quality. Similarly, a survey, the better the survey, the more accurate the information provided. Implementation of student satisfaction measurement to the process of teaching and learning activities on the quality of the implementation of important lectures in order to get feedback on the assessed variables and for future repair. Likewise in Higher Education Prog has undertaken the process of measuring student satisfaction through a distributed questioner finally disemester each class lecture. However, the deployment process questioner is identified there are 7 (seven) problems. However, the problem can be resolved by the 3 (three) ways of solving problems one of which is a system of iLearning Survey (Isur), that is by providing an online survey to students that can be accessed anywhere and anytime. In the implementation shown a prototype of Isur itself. It can be concluded that the contribution Isur system can maximize the decision taken by the Higher Education Prog. By using this Isur system with questions and evaluation forms are submitted and given to the students and the other colleges. To assess the extent to which the campus has grown and how faculty performance in teaching students class, and can be used as a media Isur valid information for an assessment of activities throughout college.


2021 ◽  
Vol 17 (3) ◽  
pp. 929-943
Author(s):  
Olga A. Gritsova ◽  
Elena V. Tissen

The quality of online learning mechanisms, widely implemented due to the COVID-19 pandemic, is a significant issue for regional higher education systems. The research aims to assess student satisfaction with the quality of online education by identifying discrepancies between their requirements and the actual learning process. In order to examine the gaps between students’ expectations and perceptions, a new approach was proposed based on the integrated use of Gap analysis and SERVQUAL methodology, combining qualitative and quantitative aspects. SERVQUAL questionnaires for measuring student satisfaction with online learning include the following criteria: tangibles, reliability, responsiveness, assurance, empathy. Full- and part-time undergraduates of humanitarian and socio-economic departments of two universities participated in the study. Ural Federal University bachelors, learning via Moodle and Microsoft Teams platforms, could directly communicate with their peers and professors, while students of National Research Nuclear University MEPhI were engaged in massive open online courses (MOOC). As a result, all five criteria were analysed in the proposed model for quality assessment of online learning to reveal the gaps between students’ expectations and perceptions of the educational process. Significant discrepancies in the «empathy» and «responsiveness» criteria in both groups demonstrate low student satisfaction with the quality of communication and individualisation of learning. The research findings can be used to construct resource allocation models for implementing educational programmes and developing support measures for regional higher education institutions.


2021 ◽  
Vol 16 (1) ◽  
pp. 1
Author(s):  
Arfah Habib Saragih ◽  
Joansyah Adwie ◽  
Adang Hendrawan

This study examines the effect of student perception in online learning on student satisfaction and its impact on student learning performance and intention to use in the future. The regression analysis method was used based on the survey results from 157 students. Results indicate that students' perceptions of online learning had a positive effect on student satisfaction, intention to use, and student learning performance. Further, student satisfaction has a positive effect on student learning performance but does not affect the intention to use. The implications for lecturers, students, and faculties are also discussed. Keywords:  student perception, online learning, student satisfaction,   student performance, intention to use, covid-19 pandemic


2018 ◽  
pp. 567-585
Author(s):  
Laurette S. M. Bristol ◽  
Merilyn Childs

The study that formed the basis of this chapter aimed to understand the practices mediating the quality of an online learning program from the perspective of educators in transition from face-to-face to online learning and teaching. A narrative community of enquiry was established for the period of the study, and seven academics from a single institution volunteered to participate in a six-month conversation about the sites for practice, challenges and curriculum decisions made while teaching online. A “practice architectures” perspective was adopted. The study found that “designing and redesigning” was not limited as supposed to a single transformation from face-to-face teaching to an online learning space. Rather, it was an ongoing professional practice, regardless of how novice or experienced and “tech savvy” the academic. The digital space is rapidly evolving, as are the professional learning demands of teacher educators. “Ambitious teacher practices” are permanently required.


2019 ◽  
Vol 37 (15_suppl) ◽  
pp. 2069-2069
Author(s):  
Nicole Willmarth ◽  
Scott Elder ◽  
Avery Fine ◽  
Manmeet Singh Ahluwalia ◽  
Jill Barnholtz-Sloan ◽  
...  

2069 Background: Brain metastases (BM) are the most common central nervous system tumors in the US. Though the exact incidence is unknown, BM are estimated to occur in up to 10-20% of all cancers. Despite the high frequency, there is little systematic knowledge about how BM are typically diagnosed and treated. The American Brain Tumor Association (ABTA) seeks to understand the BM journey: symptoms, diagnosis, treatment, and end of life, through a survey of BM patients and caregivers. Methods: Two surveys were developed by the ABTA with vendor, PSB Research, after careful literature review. The surveys were reviewed by a panel of clinicians who treat BM patients. Online survey research was conducted between 8/13-9/16/18, with one survey for adults with BM (N = 237) and another for caregivers (N = 211). Respondents came from PSB’s panels and ABTA collaborators: LUNGevity, Melanoma Research Foundation and the Kidney Cancer Association. Results: Ninety percent of patients, and a similar number of caregivers, were surprised by the diagnosis, with only 20% of patients knowing about BM before diagnosis. Most caregivers were the adult child of a patient. The impact of the diagnosis was primarily emotional. Top concerns after diagnosis, for both patients and caregivers, were likelihood of treatment success and impact on quality of life. Although a majority of patients were happy with the quality of information given, they stated a need to receive a greater quantity of information about treatment success and options. Only 30% of patients were referred to a patient advocacy organization. When referred, information on treatment success rates and options was most sought. Conclusions: Direct patient and caregiver feedback provides valuable insight towards understanding the BM journey and resources needed to support patients and caregivers. A subsequent survey among oncologists and other clinicians, planned for spring of 2019, will add to these findings.


2020 ◽  
Vol 9 (1) ◽  
pp. 238
Author(s):  
Salem Suliman T Alatawi ◽  
Norris Syed Abdullah ◽  
Suraya Miskon

With the rapid development of information and communication technologies (ICTs), having a website is inevitable for the organizations. Ministry of Saudi Arabia has adopted a policy to use ICT to universities to improve their university portals and services that they offer. Although having good ICT infrastructure in the Saudi Arabian universities, the usage of university portal still low. This paper aims to identify the current situation of student’s portal usage and its content issues that face student in Saudi Arabia universities, and how to solve these issues to produce good quality of portal content that can encourage the students to use the student portal. An online survey questionnaire was collected from 40 academic staff from various universities in Saudi Arabia, and reviewed a numbers of papers. The findings reveal that there is a lack of student’s portals contents, awareness of using ICT, and training and guidance. By enhancing quality of content that will increase the student satisfaction to use the portal, and that will help the university to produce good portal to their students.   


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