scholarly journals The influence of quality of work life on employee job satisfaction, job commitment and tenure intention in the small and medium enterprise sectors

2014 ◽  
Vol 17 (4) ◽  
pp. 363-378 ◽  
Author(s):  
Richard Chinomona ◽  
Manilal Dhurup

A major reason for advocating for quality of work life has been the promise that it creates a win-win situation: improved employee satisfaction and welfare, hence increased productivity, longer employee tenure and consequently increased company profitability. Nevertheless, in the context of small to medium enterprises (SMEs), scant attention has been given to the empirical investigation into the influence of the quality of work life on employee tenure intention in Southern Africa. The purpose of this study is to fill this gap by examining the influence of SME employees’ perceptions of the quality of work life on their tenure intention and the mediating role of job satisfaction and job commitment in this relationship as far as Zimbabwe is concerned. Five hypotheses were posited and sample data of 282 were collected from Harare, Zimbabwe’s biggest city, to empirically test these hypotheses. The results of this study showed that, in the SME context, quality of work life positively and significantly influences employee job satisfaction, job commitment and consequently tenure intention. The managerial implications of the findings are discussed and limitations and future research directions are indicated.

Author(s):  
Ni Luh Putu Surya Astitiani ◽  
Ida Bagus Ketut Surya

This study aims to determine the effect on the Quality of Work Life Work Motivation and Job Satisfaction. The study was conducted at the Swastika Bungalows Sanur, with a sample of 60 employees who were taken withsaturated or census sampling method. Data analysis technique used is the technique of path analysis (path analysis). The results showed that the higher the Quality Of Work Life applied by the company, the higher employee motivation that impact on enhancing employee satisfaction with the results of path analysis showed that motivation positive effect in mediating the effect of Quality Of Work Life on employee job satisfaction so , the results of this study can serve as a reference for the company to improve the welfare of employees through increased job security, giving freedom to employees, and increased the incentive for employees to have an impact on increasing the productivity of the company.


2018 ◽  
Vol 6 (2) ◽  
pp. 156
Author(s):  
Rinanti Rahayuning Bekti

Background: The turnover rate in RSIA X Surabaya increased during the last two months from January to February 2018. Turnover rate in January 2018 was 1.56% and in February 2018 was 2.38%. The increased turn over rate in RSIA X Surabaya was probably due to poor quality of work life that can be influenced to performance satisfaction and causing employee resign from their job.Aim: This research aimed to analyze the influence of quality of work life toward employee job satisfaction in RSIA X Surabaya.Method: It was an analytical study by cross sectional design. The samples were 57 respondents chosen by simple random sampling.Results: The result of this research showed that quality of work life had an influence toward employee job satisfaction in RSIA X Surabaya with significance value equal to 0.024 or <α = 0.05. It showed that employee job satisfaction increases along with the better quality of work life.Conclusion: In conclusion, there was an influence of quality of work life towards employee satisfaction. The hospital should take more attention to the quality of work life for employees in the future so that employees still continue working in the organization.Keywords: employee, job satisfaction, quality of work life


2020 ◽  
Vol 3 (1) ◽  
pp. 469
Author(s):  
Novita Wahyu Setyawati ◽  
Serin Latukau ◽  
Dewi Sri Woelandari PG ◽  
Tyna Yunita

This study aims to analyze the quality of work life (QWL) of employee job satisfaction with motivation as a moderating variable at PT. Infomedia Solusi Humanika Jakarta. This research uses quantitative research methods, with data collection techniques through interviews, questionnaires and literature study. The number of samples in this study were 100 respondents who were employees of PT. Infomedia Solusi Humanika Jakarta. Tests used to test the research instruments are validity, reliability, classic assumption tests, and hypothesis testing to find out whether Ha is accepted or Ho is rejected. The results of this study indicate that: (1) Quality of work life (QWL) has a positive and significant effect on job satisfaction of employees of PT. Infomedia Solusi Humanika Jakarta. Thus the better the quality of work life (QWL), the better the job satisfaction of its employees. (2) Motivation does not act as a moderating variable that affects the relationship of quality of work life (QWL) with employee job satisfaction at PT. Infomedia Solusi Humanika Jakarta. This is possible for other variables that affect the quality of work life (QWL) with job satisfaction such as discipline, leadership, and compensation.


2019 ◽  
Vol 8 (3) ◽  
pp. 8750-8764

Quality of work-life is an essential factor for the accomplishment of goals in any organisation throughout the world. The happy working environment plays a fundamental role in the personal and working life of the employees. Also, it is such an environment which helps the organisation to run effectively and efficiently. Most of the organizations who give much importance to the decent work-life of the employees have been successful in the effective running of their business. The present paper is a study aimed at analyzing the factors of the quality of work-life of the bus drivers and conductors of Puducherry Road Transport Corporation and their determining influence on job stress, job commitment, job satisfaction and work-life balance. The primary data were collected by using the questionnaire from the 445 respondents working from the four regions such as Puducherry, Karaikal, Mahe and Yanam at Puducherry Road Transport Corporation. The respondents also vary from the nature of employment viz., permanent, temporary, part-time and daily wages. The researchers employed statistical tools such as Cluster Analysis, Chi-Square analysis and Linear Multiple regression analysis for the study about the intrinsic relationship among the factors of quality of work-life and with other four effects of quality of work-life. The research found that there exists a deep association between quality of work-life of employees in the Puducherry Road Transport Corporation and their job stress, job commitment, job satisfaction and work-life balance. The study concluded that quality of work life is significant to permanent employees, whereas the quality of worklife is insignificant to contract employees. The research work emphasized that the quality of work-life directly depends upon the satisfaction level of the employees. Thus study concluded that the employees’ satisfaction level influences the quality of work life in the organisation. The study will facilitate the top management to consider all the grievances to help them to cop up with needs of employees and improve the Job Commitment, Job Satisfaction and Job Stress in the Transport Sector.


2021 ◽  
Vol 1 (2) ◽  
pp. 59-66
Author(s):  
Intan Novita Sari ◽  
Myrna Sofia ◽  
Nurhasanah Nurhasanah

This study aims to determine and analyze whether there is influence of, quality of work life and workload to against employee job satisfaciton at Office X. This research is categorized as quantitative research with questionnaire instrument. Population in this research is all employees of Office X counted 41 people. Sampling technique by means of saturated sampling technique or census. The sample in this study is to take the population or as many as 41 samples. The data used in this study is the primary data obtained through Questionnaire. Instrument validity test using Correclation Bivariate formula, while reliability test using Cronbach Alpha. Measurers proved to be valid and reliable for research instruments. Multiple regression analysis is used to test the hypothesis of this research.Based on the results of this study it is known that the results of multiple linear regression test is Y = 2,826 + 0,16 X1 + 1,082 X2 where, quality of work life (X1), workload (X2 and job satisfaction (Y). Then T test results of variable quality of work life does not significantly affect employee job satisfaction (1,488 < 1,68288). Workload has a significant effect that is (22,009 > 1,6828. Test F together there is a significant influence on employee job satisfaction ( 247,626 > 2,85. R square test results give a value of 0,925 which mean 92,5% employee satisfaction variable can be explained through two independent variables, while the rest of 7,5% influenced or explained by other factors not included in this study.


Author(s):  
Ida Ayu Iswari Pidada ◽  
I Gusti Ngurah Widya Hadi Saputra

This study aims to analyze of work life quality, work facilities and organizational commitment on job satisfaction. The population for this study is the employees of Karma Royal Jimbaran, there are 30 people as a sample. The data collection techniques used are documents, interviews, observations and questionnaires. Multiple linear regression analysis is used as a data analysis technique. From this research, it is found that there are several important aspects: 1) The quality of work life has a positive and significant impact on the employee job satisfaction, 2) Work facilities have a positive and significant impact on the employee job satisfaction, 3) Organizational commitment has a positive and significant effect on employee job satisfaction. 4) Quality of work life, work facilities and organizational commitment jointly affect satisfaction work. Work facilities have the most dominant influence on employee job satisfaction at Hotel Karma Royal Jimbaran. Judging from the beta coefficient value of 0.302, it is greater than the beta coefficient value of quality of work life and organizational commitment.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alex Aruldoss ◽  
Kellyann Berube Kowalski ◽  
Satyanarayana Parayitam

PurposeThe purpose of this study is to investigate the relationship between quality of work-life (QWL) and work-life balance (WLB).Design/methodology/approachUsing a structured survey instrument, this paper gathered data from 445 respondents in cosmopolitan city in southern part of India. First psychometric properties of the instrument were tested, and then hierarchical regression was used as a statistical technique for analyzing the data.FindingsThe hierarchical regression results indicated that QWL is (1) negatively related to job stress, (2) positively related to job satisfaction and (3) positively related to job commitment. The results also indicated that (1) job stress is negatively related to WLB, (2) job satisfaction is positively related to WLB and (3) job commitment is positively related to WLB. The results also show partial mediation of job stress, job satisfaction, and job commitment in the relationship between QWL and WLB.Research limitations/implicationsSince the present research is based on self-report measures, the limitations of social desirability bias and common method bias are inherent. However, sufficient care is taken to minimize these limitations. The research has implications for human resource managers in work organizations.Practical implicationsThis study contributes to both practicing managers and the literature on human resource management. The study suggests that employers need to be aware of the importance of quality of work-life and work-life balance in achieving organizational effectiveness.Social implicationsThe study is expected to contribute to the welfare of the society in terms of identifying the antecedents of work-life balance.Originality/valueThis study provides new insights about the effects of QWL on WLB through mediating variables. This is a conceptual model developed and tested and first of its kind in India.


2021 ◽  
Vol 31 (2) ◽  
pp. 83
Author(s):  
Ida Ayu Iswari Pidada ◽  
Ni Putu Rikaandriani

Introduction: This study aims to analyze the influence of quality of work life, work facilities, and organizational commitment on job satisfaction at the Karma Royal Jimbaran hotel.Methods: The population in this study are employees of Karma Royal Jimbaran with a total sample of 30 people. Data collection techniques in this study are using documentation, interviews, observations, and questionnaires. The data analysis technique uses multiple linear regression analysis.Results: The results shows that quality of work life, work facilities and organizational commitment have positive and significant effect on employee job satisfaction at Hotel Karma Royal Jimbaran.Conclusion and suggestion: For Hotel Karma Royal Jimbaran, the results of this study can be used as a theoretical basis to increase employee job satisfaction by increasing the quality of work life which is implemented by paying attention to the welfare of employees through the salaries received by employees, improving work facilities which are implemented by optimizing the availability of transportation for employees. thus supporting the speed and timeliness of employees' work also increasing organizational commitment to employees, this is implemented by building a conducive work environment and giving employees proper rights so that it will increase employee loyalty and employee commitment to continue working at the Karma Royal Jimbaran Hotel.


2020 ◽  
Vol 2 (1) ◽  
pp. 35-40
Author(s):  
Hastati Hastati ◽  
Hasanuddin Remmang ◽  
Cahyono Cahyono

Penelitian ini bertujuan untuk mengkaji, menganalisis menginterprestasi kepemimpinan, kepuasan kerja, Quality of Work Life Terhadap Kinerja Karyawan Melalui Perilaku Pada Hotel Dinasti Kota Makassar. Penelitian ini bersifat deskriftip analisis dengan menggunakan pendekatan kuantitatif dan pendekatan kualitatif. dan metode analisis yang digunakan Analisis Path/ Path Analysis. Data diperoleh dari Hotel Dinasti Kota Makassar dan Responden adalah karyawan. Hasil penelitian ini dapat menemukan bebe-rapa faktor yang mempengaruhi kinerja karyawan di Hotel Dinasti Kota Makassar, antara lain Kepemimpinan, Kepuasan Kerja, Quality of Work Life dan Perilaku. Kepemimpinan berpengaruh positif dan signifikan terhadap perilaku karyawan. Kepuasan kerja berpengaruh positif dan signifikan terhadap perilaku karyawan. Quality of Work Life berpengaruh positif dan signifikan ter-hadap perilaku karyawan. Kepemimpinan berpengaruh positif dan signifikan terhadap kinerja karyawan melalui perilaku karya-wan. Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan melalui perilaku karyawan. Quality of Work Life berpengaruh positif dan signifikan terhadap kinerja karyawan melalui perilaku karyawan.  This study aims to examine, analyze leadership interpretation, job satisfaction, Quality of Work Life Against Employee Performance Through Behavior at the Hotel Dynasty Makassar City. This research is a descriptive analysis using a quantitative approach and a qualitative approach. And the analytical method used is Path Analysis. Data obtained from the Hotel Dynasty Makassar City and respondents were employees. The results of this study can find several factors that affect employee performance in the Makassar City Dynasty Hotel. These include leadership, job satisfaction, quality of work life and behavior. Leadership has a positive and significant effect on employee behavior. Job satisfaction has a positive and significant effect on employee behavior. Quality of Work Life has a positive and significant effect on employee behavior. Leadership has a positive and significant effect on employee performance through employee behavior. Job satisfaction has a positive and significant effect on employee performance through employee behavior. Quality of Work Life has a positive and significant effect on employee performance through employee behavior.


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