scholarly journals Exploring community pharmacists perception towards responsible provision of patient care services: A quantitative assessment

2020 ◽  
Vol 19 (4) ◽  
pp. 879-885
Author(s):  
Zelal Kharaba ◽  
Rozina Kousar ◽  
Saira Azhar ◽  
Manal Ali Buabeid ◽  
Shujaat Ali Khan ◽  
...  
Keyword(s):  
Pharmaceutical Care ◽  
Healthcare Professionals ◽  
Community Pharmacists ◽  
Professional Collaboration ◽  
Patient Counseling ◽  
Cross Sectional Survey ◽  
Pharmacy Staff ◽  
Cross Sectional ◽  
Care Services ◽  
Care Perception

Purpose: To investigate the perception of community pharmacists with regard to pharmaceutical care services in Khyber Pakhtunkhwa (KPK), Pakistan.Methods: This was a cross-sectional survey carried out among the community pharmacists in seven divisions of KPK, namely, Bannu, Dera Ismail Khan, Hazara, Kohat, Malakand, Mardan, and Peshawar. The survey was conducted between July and September 2014. A total of 22 community  pharmacists were identified and approached.Results: Eighteen community pharmacists returned the filled questionnaire showing a response rate of 81.8 %. All participants (n = 18, 100 %) were male. The majority of the participants 55.6 % (n = 10) made it clear that they had never interacted with doctors, while only 33.3 % (n = 6) reported weekly interaction. The major reasons for interaction were to discuss drug alternatives (38.9 %, n = 7) and the availability of prescribed drugs (33.3 %, n = 6). Meanwhile, about 83.3 % (n = 15) of community pharmacists were involved in educating patients, while only 38.9 % (n = 7) spend enough time on each patient. Further, a large proportion of respondents had never documented patients’ medical, allergy and family histories (83.3 %, n = 15). Only 44.4 % (n = 8) of community pharmacists sometimes checked and signed the prescription.Conclusion: Community pharmacists are few in number in the studied area. They are involved in patient counseling but face difficulties in  counseling due to lack of time and insufficient pharmacy staff. Therefore, there is a need to significantly enhance the interaction between  pharmacists and other healthcare professionals to facilitate inter-professional collaboration. Keywords: Community pharmacy, Pharmaceutical care, Perception, Inter-professional collaboration

scholarly journals Effect of Insecurity on the Provision of Pharmaceutical Care in Akwa Ibom State: The Community Pharmacist’s Perspective

2021 ◽  
Author(s):  
Ekpedeme Ndem ◽  
Edidiong Orok ◽  
Felix Bassey
Keyword(s):  
Pharmaceutical Care ◽  
Community Pharmacists ◽  
Community Pharmacies ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Patient Counselling ◽  
Care Services ◽  
Financial Consequences ◽  
Study Participants ◽  
Provision Of Care

Background: Pharmaceutical care is an important aspect of healthcare provided by pharmacists which is associated with good clinical outcomes and improved quality of life. Robberies and insecurities is a common occurrence in community pharmacies and when left unchecked can have economic, financial consequences and also influence the provision of care. The aim of this study was to assess the perceived effect of insecurity on the provision of pharmaceutical care in community pharmacies in Uyo, Akwa Ibom State. Methods: This study was a cross sectional survey among community pharmacists in community pharmacies in Uyo, Akwa Ibom State. All community pharmacies in Uyo metropolis were visited and an informed consent was obtained from the pharmacists before the beginning of the study. A semistructured questionnaire was used in the collection of data in this study. The questionnaire evaluated the perceived effect of the current robberies on pharmaceutical care where the evaluation statements were structured in Likert scale format. Results: A total of 76 pharmacists consented to participate in the study where 56 (73.7%) were males and 20 were females. The mean age of the study participants was 28.25±1.543 years and 82.9% of the participants had 1-10 years’ community pharmacy experience. Majority of the pharmacists agreed that insecurity has hindered history taking (52%), blood pressure checks (84.2%), patient counselling (80.2%) and decreased sales (52.6%). Conclusion: There is a negative perceived effect of recent insecurities on the provision of pharmaceutical care services and sales. This aspect should be explored in further studies and research.

scholarly journals Nature and extent of counseling practice in community pharmacies in Sulaimani city, Iraq: A cross-sectional study

2021 ◽  
Vol 25 (3) ◽  
pp. 686-691
Author(s):  
Khanda Hamasalih ◽  
Walid Nitham
Keyword(s):  
Community Pharmacists ◽  
Cross Sectional Study ◽  
Community Pharmacies ◽  
Patient Counseling ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Utilization Of Health Services ◽  
Written Form ◽  
Counseling Practices

Background and objective: Community pharmacists play an important role in the best use of drugs and in improving patient outcomes. Evidence demonstrates that pharmacists' counseling improves the quality of life, clinical outcomes, and drug and disease knowledge and reduces the utilization of health services. This study aimed to investigate the nature and extent of counseling practices of community pharmacists in community pharmacies in Sulaimani region of Kurdistan, Iraq. Methods: A cross-sectional survey was conducted in community pharmacies in Sulaimani city, in a one-month duration from November to December 2020. The sample size was 100 community pharmacies, which were selected randomly. The data were stored and analyzed using Excel 2016 and expressed as frequencies and percentages. Results: According to the completed questionnaires, about 78.8% of pharmacists would do counseling spontaneously each time they dispense any drug. Only 61% of the pharmacists would ask the patients if they understood what was said during their communication to assess the understanding of advice given to their patients. The most common barrier observed during patient counseling was the patient's lack of time. Conclusion: This study indicates that community pharmacists counsel the patients in an appropriate way. They provide information orally and in written form. However, further research is needed to evaluate the quality of patient counseling by using different methods like pseudo-patient methodology to gain real counseling data. Keywords: Counselling; Community pharmacist; Community pharmacy; Counselling barriers.

scholarly journals Antimicrobial Stewardship: A Cross-Sectional Survey Assessing the Perceptions and Practices of Community Pharmacists in Ethiopia

2016 ◽  
Vol 2016 ◽  
pp. 1-6 ◽  
Author(s):  
Daniel Asfaw Erku
Keyword(s):  
Antimicrobial Stewardship ◽  
Random Sampling ◽  
Infection Prevention ◽  
Healthcare Professionals ◽  
Community Pharmacists ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Almost All

Background. Community pharmacists are key healthcare professionals for antimicrobial stewardship programs owing to their role in dispensing of antimicrobials. The aim of the present study was to assess the perception and practices of community pharmacists towards antimicrobial stewardship (AMS) in Ethiopia.Methods. A cross-sectional survey was conducted by selecting pharmacy sites through stratified simple random sampling technique. Descriptive and inferential statistics were used to analyze the data.Results. Majority of respondents strongly agreed or agreed that AMS program is vital for the improvement of patient care. Almost all of respondents agreed that pharmacists can play a prominent role in AMS and infection prevention (93.2%, median = 5; IQR = 2–5). However, only 26.5% of respondents strongly agreed or agreed that AMS should be practiced at community pharmacy level (median = 4, IQR = 1–3) and more than half of community pharmacists (59.9%) often/always dispense antimicrobial without a prescription.Conclusion. The present study revealed positive perceptions and practices of community pharmacists towards antimicrobial stewardship. Yet, some weak areas like integration of AMS program in community pharmacies, the significance of interprofessional involvement, and dispensing of antimicrobials without a valid prescription still need improvement.

scholarly journals Tingkat Kepuasan Pasien Terhadap Pelayanan Kefarmasian di Apotek Kabupaten Rembang

2019 ◽  
Vol 14 (2) ◽  
pp. 54-61
Author(s):  
Sally Astya Utami ◽  
Zakky Cholisoh
Keyword(s):  
Pharmaceutical Care ◽  
Pearson Correlation ◽  
Community Pharmacists ◽  
Sampling Technique ◽  
Community Pharmacies ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Pharmaceutical Service ◽  
The Impact

Government regulations regulate pharmaceutical care standards at pharmacies to ensure the quality of pharmaceutical care to patient. The impact of not implementing a good pharmaceutical service activity is that medication errors can occur in the pharmaceutical service process. The study aimed to determine if there is any correlation between customer satisfaction and the application of the standards of pharmaceutical care in Rembang. This is a cross sectional survey research with purposive sampling technique. Data was obtained by distributing questionnaires filled by community pharmacists and patients attending community pharmacies. The study was conducted at 4 (four) community pharmacies in Rembang. Data were analyzed using Pearson correlation. Questionnaires were filled by 4 pharmacists’ measuring aspects of facilities, infrastructure and services. The level of satisfaction of 94 community pharmacies’ patients were measured in 5 dimensions i.e. reliability, assurance, tangibles, empathy and responsiveness. The quality of pharmaceutical care scoring and patients’ satisfaction showed no relationship p (95%; 2 tailed) = 0.503.

scholarly journals ‘Has she seen me?’: a multiple methods study of the pharmaceutical care needs of older people with sensory impairment in Scotland

BMJ Open ◽  
2018 ◽  
Vol 8 (8) ◽  
pp. e023198 ◽  
Author(s):  
Nour Alhusein ◽  
Leah Macaden ◽  
Annetta Smith ◽  
Kathleen M Stoddart ◽  
Andrea J Taylor ◽  
...  
Keyword(s):  
Older People ◽  
Community Pharmacy ◽  
Pharmaceutical Care ◽  
Healthcare Providers ◽  
Community Pharmacists ◽  
Sensory Impairment ◽  
Care Needs ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Survey Responses

ObjectivesTo explore the pharmaceutical care needs of, and service provision to, older people with sensory impairment (visual, hearing and dual impairment) on prescribed polypharmacy (≥4 medicines) in Scotland.DesignInterviews were conducted with older people with sensory impairment and community pharmacy personnel, which informed the content of a subsequent national cross-sectional survey of community pharmacists.SettingScotland, 2015–2016.ParticipantsOlder people with sensory impairment and community pharmacy personnel.ResultsInterviews were completed with 23 older people with sensory impairment (dual impairment n=13, visual or hearing impairment n=5 of each) and 30 community pharmacy personnel from eight of 14 Scottish Health Boards. A total of 171 survey responses were received.Older people reported that they did not always disclose their sensory impairment to pharmacy personnel. They also reported that medicines were difficult to identify particularly when their name, shape or colour changed. Pharmacy personnel relied on visible cues such as white canes or guide dogs to identify visual impairment and suggested that hearing loss was less visible and more difficult to identify. Many assistive aids in support of medicine management, such as dosette boxes, seemed inadequate for complex medication regimens. Few community pharmacy personnel reported receiving training in the care of people with sensory impairment.ConclusionsThis is the first comprehensive, multistakeholder, in-depth exploration of the pharmaceutical care needs of older people with sensory impairment. Strategies are needed to enable people with sensory impairment to disclose their impairment to pharmacy personnel (and other healthcare providers). Community pharmacy personnel require training to deliver person-centred pharmaceutical care for older people with sensory impairment particularly regarding communication with individuals in this vulnerable population.

scholarly journals The Extent and Barriers in Providing Pharmaceutical Care Services by Community Pharmacists in Malaysia: a Cross-sectional Study

2020 ◽  
Author(s):  
Pengyeow Loh ◽  
Siew Siang Chua ◽  
Mahmathi Karuppannan
Keyword(s):  
Drug Therapy ◽  
Pharmaceutical Care ◽  
Health Care Providers ◽  
Medical Information ◽  
Community Pharmacists ◽  
Care Providers ◽  
Online Questionnaire ◽  
Cross Sectional ◽  
Care Services ◽  
Proactive Management

Abstract Background: Since the introduction of pharmaceutical care concept by Hepler and Strand in 1990, community pharmacists worldwide have been realigning their roles from being product-focused to patient-orientated to improve patient's quality of life. The objectives of this study were to determine the type of services, with emphasis on the extent of pharmaceutical care services provided by community pharmacists and the barriers in providing such services in Malaysia.Methods: A cross-sectional observational study was conducted using an online questionnaire. Community pharmacists in Malaysia were invited to participate in the study via emails. The questionnaire was structured based on the Malaysian Community Pharmacy Benchmarking Guidelines, the five practice principles of pharmaceutical care by the American Pharmacists Association and other studies. The online questionnaire was opened for 6 months, from April to September 2018. A reminder to participate was sent via email to the community pharmacists every fortnight.Results: A total of 420 community pharmacists responded to the online questionnaire. Besides essential services such as treatment for minor illness, medicine dispensing and counselling, most of the respondents were providing health screening and monitoring (99.5%), selection and recommendation of health supplements (90.5%), patient medication review (68.8%), weight management (52.4%) and counselling on smoking cessation (51.0%). More than half (53.3%) of the respondents reported that they were providing pharmaceutical care services to patients with chronic diseases. Based on the practice principles of pharmaceutical care, the respondents were involved in patients' data collection (23.3%), medical information evaluation (18.6%), formulating a drug therapy plan (9.3%), implementing a drug therapy plan (4.5%), and monitoring and modifying the plan (18.3%). Lack of separation between prescribing and dispensing was perceived as the main barrier to the implementation of pharmaceutical care services by a majority of the respondents (84.0%).Conclusions: The present study found that pharmaceutical care services provided by community pharmacists in Malaysia were inadequate in comparison with international practice principles. Areas that need improvement included collaboration with patients' other health care providers; more proactive management of patient's medicine regimen; having proper patient monitoring and follow-up mechanisms, and documentation.

scholarly journals Knowledge about evidence based pharmaceutical care in medical and non-medical population of Lahore, Pakistan

2021 ◽  
Vol 4 (1) ◽  
Author(s):  
Sundas Sohail ◽  
Filza Shoukat ◽  
Aisha Mukhtar ◽  
Halima Shoukat ◽  
Arooj Fatima ◽  
...  
Keyword(s):  
Pharmaceutical Care ◽  
Qualitative Data ◽  
Evidence Based ◽  
Medication History ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Related Services ◽  
Care Services ◽  
Medical Population ◽  
General Community

Pharmaceutical care related services provided by pharmacists in the community are mainly taking patients' medication history, informing patients about use of medications, informing patients about medication storage, and provide information about drug and/or food interaction. Objective: Toevaluate the knowledge about evidence based pharmaceutical care in medical and non-medicalpopulation of Lahore, Pakistan.Methods: A sample of 100 participants was drawn by using non-convenient sampling in this cross-sectional survey. Survey was conducted within the duration of 6 months from 2nd June, 2020 to 15th December, 2020. Data was collected from participants of different universities, societies and hospitals, having age between 25-40 years, both genders without discrimination of profession. Data was analyzed using SPSS version 21.0. Qualitative data was calculated using frequencies and percentages. Results: In this study 63% medical and 37% non-medical participants respond to questionnaire. About 34% of the population had knowledge about pharmaceutical care. Almost 23%had lack of knowledge about pharmaceutical care while 43%participants did not respond.Conclusions:The knowledge about pharmaceutical care in general community is very vital and pharmacist shouldprovide knowledge and pharmaceutical care services to the patients.

scholarly journals Icelandic community pharmacists' and pharmacy students' expectations of future role extensions and education requirements: A cross-sectional survey

2021 ◽  
pp. 83-91
Author(s):  
Anita Elaine Weidmann ◽  
Unnur Karen Guðbjörnsdóttir ◽  
Anna Ingibjörg Gunnarsdóttir ◽  
Pétur Gunnarsson ◽  
Freyja Jónsdóttir
Keyword(s):  
Logistic Regression ◽  
Healthcare Professionals ◽  
Community Pharmacists ◽  
Further Education ◽  
Government Support ◽  
Pharmacy Students ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Future Role ◽  
Pharmaceutical Society

Aim: To explore the expectations of Icelandic community pharmacists and final year pharmacy students on future role extensions and associated education needs. Methods: All community pharmacists across Iceland registered with the Pharmaceutical Society of Iceland (LFI) (n=136) and all fourth- and fifth-year pharmacy students enrolled at the Faculty of Pharmaceutical Sciences at the University of Iceland (n=69). An online cross-sectional questionnaire was designed, validated, piloted and analysed using descriptive statistics, logistic regression and content analysis. Results: The response rate was 27.9% (n=38) for community pharmacists and 33.3% (n=23) for fourth- and fifth-year pharmacy students respectively. Of these, 90.2% (n=55) saw the need for community pharmacists’ role extensions and most (n=60, 98.4%) were willing to accept additional education to make role extensions in Iceland possible. Logistic regression identified that students identified the need for pharmacists to be making prescribing recommendations to medical healthcare professionals (p=0.023); for example “Pharmacists should use their knowledge to give advice and collaborate with physicians and other healthcare professionals about drug therapies”. Conclusion: Both community pharmacists and pharmacy students showed a strong willingness to extend their roles in the future. It will require government support to overcome perceived barriers and to develop further education programmes.

scholarly journals The extent and barriers in providing pharmaceutical care services by community pharmacists in Malaysia: a cross-sectional study

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Pengyeow Loh ◽  
Siew Siang Chua ◽  
Mahmathi Karuppannan
Keyword(s):  
Drug Therapy ◽  
Pharmaceutical Care ◽  
Health Care Providers ◽  
Medical Information ◽  
Community Pharmacists ◽  
Care Providers ◽  
Online Questionnaire ◽  
Cross Sectional ◽  
Care Services ◽  
Proactive Management

Abstract Background Since the introduction of pharmaceutical care concept by Hepler and Strand in 1990, community pharmacists worldwide have been realigning their roles from being product-focused to patient-orientated to improve patient's quality of life. The objectives of this study were to determine the type of services, with emphasis on the extent of pharmaceutical care services provided by community pharmacists and the barriers in providing such services in Malaysia. Methods A cross-sectional observational study was conducted using an online questionnaire. Community pharmacists in Malaysia were invited to participate in the study via emails. The questionnaire was structured based on the Malaysian Community Pharmacy Benchmarking Guidelines, the five practice principles of pharmaceutical care by the American Pharmacists Association and other studies. The online questionnaire was opened for 6 months, from April to September 2018. A reminder to participate was sent via email to the community pharmacists every fortnight. Results A total of 420 community pharmacists responded to the online questionnaire. Besides essential services such as treatment for minor illness, medicine dispensing and counselling, most of the respondents were providing health screening and monitoring (99.5%), selection and recommendation of health supplements (90.5%), patient medication review (68.8%), weight management (52.4%) and counselling on smoking cessation (51.0%). More than half (53.3%) of the respondents reported that they were providing pharmaceutical care services to patients with chronic diseases. Based on the practice principles of pharmaceutical care, the respondents were involved in patients' data collection (23.3%), medical information evaluation (18.6%), formulating a drug therapy plan (9.3%), implementing a drug therapy plan (4.5%), and monitoring and modifying the plan (18.3%). Lack of separation between prescribing and dispensing was perceived as the main barrier to the implementation of pharmaceutical care services by a majority of the respondents (84.0%). Conclusions The present study found that pharmaceutical care services provided by community pharmacists in Malaysia were inadequate compared to international practice principles. Areas that need improvement included collaboration with patients' other health care providers; more proactive management of patient's medicine regimen; having proper patient monitoring and follow-up mechanisms, and documentation.

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