scholarly journals Factor Analysis of Passengers’ Satisfaction in Nigerian Airports

2019 ◽  
Vol 4 (2) ◽  
pp. 9-13
Author(s):  
Sidiq Okwudili Ben
Keyword(s):  
Factor Analysis ◽  
Primary Data ◽  
Sampling Techniques ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Five Factors ◽  
Way Finding ◽  
Theoretical Evidence

This study determined complex factors influencing passengers’ satisfaction in Nigerian Airports. Theoretical evidence was examined and factor analysis was carried out to identify the main groups of factors affecting passengers’ satisfaction at the Airport. Primary data was gathered from domestic air passengers with random and systemic sampling techniques. 71.1 percent of questionnaires were retrieved from respondents in Lagos, and 61.9 percent of questionnaires were retrieved from respondents in Abuja. The findings of the study show that the most important five factors affecting it are: courtesy of staff, availability of staff, effective way finding signs, availability of telecommunications, and cleanliness of restrooms. The results obtained from this study will help airport managers in the Nigeria to better serve their passengers through improved attitudes of airport staff and improved technologies.

scholarly journals Factor Analysis of Passengers’ Satisfaction at “RIGA International Airport”

2015 ◽  
Vol 27 (1) ◽  
pp. 46-52 ◽  
Author(s):  
Sergejs Paramonovs ◽  
Ksenija Ijevleva
Keyword(s):  
Factor Analysis ◽  
The Baltic Sea ◽  
Factors Affecting ◽  
International Airport ◽  
Factors Influencing ◽  
Five Factors ◽  
Baltic Sea Region ◽  
Theoretical Evidence ◽  
The Baltic ◽  
Modern Technologies

Abstract The aim of the paper is to determine complex factors influencing passengers’ satisfaction at RIGA International Airport (Latvia). Theoretical evidence was examined and factor analysis was carried out to identify the main groups of factors affecting passengers’ satisfaction at the Airport. The findings of the study show that the most important five factors affecting it are: (1) availability of telecommunications, (2) effective way finding signs, (3) cleanliness of restrooms, (4) courtesy of staff and (5) availability of staff. The results based on this study will help airport managers in the Baltic Sea region to better serve their passengers through introduction of modern technologies and improved attitudes.

ATM Withdrawal Restriction and Customer Retention: A Case with Students and Pensioners

2015 ◽  
Vol 3 (1) ◽  
Author(s):  
Rajat Deb ◽  
Anirima Datta
Keyword(s):  
Factor Analysis ◽  
Graduate Students ◽  
Financial Planning ◽  
Financial Services ◽  
Statistical Tests ◽  
Descriptive Statistics ◽  
Primary Data ◽  
Sampling Techniques ◽  
Unlimited Access ◽  
Major Factors

Objectives: The present study seeks to examine the perception of the graduate students and pensioners of some selected localities of Kolkata about the importance of ATMs as a branch surrogate, impact of the ceiling on withdrawals from ATMs, and the strategies to win over the capping for the customers as well as for the banks to retain them. Participants and Data collection: It obtained primary data from 200 respondents consisting of 140 graduate students and 60 pensioners using different non-probability sampling techniques through schedule and personal interviews. Research Methods: Different statistical tests like factor analysis, Mann Whitney U test, students t-test, regression analysis, and descriptive statistics were performed to assess support for the hypotheses. The reliability of the questions and sample adequacy test was also carried out. Through factor analysis, five major factors viz. perceptions about ATM- an avatar for banks, customers satisfaction in ATM services, customers repercussion on capping, financial planning for withdrawals, and strategies for customers to avoid charges and for banks to retain them were extracted. Results: The results of the study suggest that youth prefer to use ATMs which has become indispensable and provide diversified financial services that leads to customers satisfaction, but withdrawing now requires some planning as customers need to visit branches to avoid fees. To retain the customers the banks should encourage the use of more electronic cards and net banking, should not charge for withdrawing own funds, allow them to access even the non-home branch ATMs close to the their locality, should reduce the minimum average floor balance to enjoy free unlimited access of home bank ATMs and keep currency of higher denomination to reduce the number of transactions.

scholarly journals FACTORS INFLUENCING STRATEGIC RESPONSES TO EXTERNAL ENVIRONMENT BY DEPOSIT TAKING SACCOS IN NAIROBI COUNTY: A STUDY OF UNAITAS SACCO

2016 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Salat Khalif Abdow ◽  
Dr. Kennedy Ogollah
Keyword(s):  
Factor Analysis ◽  
Case Study Research ◽  
External Environment ◽  
Target Population ◽  
Descriptive Statistics ◽  
Primary Data ◽  
Strategic Responses ◽  
Factors Influencing ◽  
The One ◽  
And Control

Purpose: The purpose of this study was to determine the factors influencing strategic responses to external environment by deposit taking SACCOS in Nairobi County: a study of Unaitas Sacco.Methodology: The research adopted case study research design. The target population of the study was 11 directors and 600 employees of Unaitas Sacco. The sample size consisted of 61 (10% of the target population) directors and employees of Unaitas Sacco. Stratified random sampling was used in the study to select the one director and the 60 employees of Unaitas Sacco. The study used primary data. The data collection instruments that were used in this study were the interview guide and questionnaire. The qualitative analysis was done using content analysis. Quantitative data analysis employed descriptive statistics and factor analysis.  Descriptive statistics included frequencies, percentages, means and standard deviation. Results were presented in form of tables and charts. Particular statistics in factor analysis was scale plot and commonalities.Results: The study found that reference to past strategy organization external dependence, consideration of level of risk and Organizational Culture greatly influences the choice of strategic response. In addition managerial competence, organizational structure and control processes, time available and availability of resources also greatly influence the choice of strategic responseUnique contribution to theory, practice and policy: The study recommends that Unaitas to invest more in the latest technology and start agency banking as a strategy of expanding its market share and product differentiation.

A New Approach to Supply Chain Performance Measurement

2016 ◽  
pp. 111-128
Author(s):  
Amit Kumar Marwah ◽  
Girish Thakar ◽  
R. C. Gupta
Keyword(s):  
Factor Analysis ◽  
Supply Chain ◽  
Performance Measures ◽  
Research Work ◽  
Primary Data ◽  
Supply Chain Performance ◽  
New Approach ◽  
Factors Affecting ◽  
Manufacturing Organizations ◽  
Overall Reliability

Existing research work has established that many of today's manufacturing organizations have failed to develop a comprehensive supply chain performance measures. In this chapter, the authors intend to empirically assess the effects of supplier buyer relations and human metrics on supply chain performance in the context of Indian manufacturing organizations. After rigorous literature review, total 18 variables have been identified which are later on reduced in number by factor analysis. As a pilot study, primary data is collected from 100 manufacturing organizations by means of a questionnaire and a scale is developed. On a sample size of 100, the proposed hypotheses are tested by applying two-tailed tests. t-test and factor analysis resulted in 5 factors, 2 related to supplier-buyer relations and 3 related to human metrics. The overall reliability of the scale comes out to be 0.697. The research work provides a new approach to the manufacturing organizations to understand the factors affecting supply chain performance. The present study is limited to Indian manufacturing organizations.

scholarly journals Analysis of effective factors on agricultural water management in Iran

2018 ◽  
Vol 38 (1) ◽  
pp. 35-41
Author(s):  
Yaser Feizabadi ◽  
Effat Masomi Gorji
Keyword(s):  
Water Management ◽  
Factor Analysis ◽  
Irrigation System ◽  
Farming System ◽  
Point Of View ◽  
Agricultural Water ◽  
Agricultural Water Management ◽  
Factors Affecting ◽  
Five Factors ◽  
Pressurized Irrigation

AbstractThe aim of this study was to analyse the factors affecting agricultural water management in Iran based on irrigation experts’ point of view using factor analysis approach. The results indicated that conservation of modern irrigation equipment, promoting farmers’ knowledge, creating a watercourse (surface water collection), imposing a ban on digging new wells and educating the effectiveness of pressurized irrigation system were all known as the most important factors affecting agricultural water management. Moreover, factor analysis results showed that five factors influencing agricultural water management (institutional and legislative, educational and promotional, economic, technical and farming system) explained 64.29% of the total variance. At the end, some policy suggestions were provided in order to improve agricultural water management in Iran.

scholarly journals Factors influencing the intention to subscribe to voluntary social insurance of farmers: A case study in Phu Yen Province

2019 ◽  
Vol 2 (4) ◽  
pp. 54-62
Author(s):  
Hoang Thu Thuy ◽  
Bui Hoang Minh Thu
Keyword(s):  
Social Insurance ◽  
Primary Data ◽  
Risk Awareness ◽  
Insurance Policy ◽  
Factors Affecting ◽  
Independent Variables ◽  
Factors Influencing ◽  
Policy Attitude ◽  
Policy Mechanisms

To verify the factors affecting the intention to subscribe to voluntary social insurance of farmers in Phu Yen Province, the study made use of primary data collected from the survey on 325 farmer households in 4 localities in Phu Yen. Employing a model with 7 independent variables, we found that the intention to voluntary subscription to social insurance of Phu Yen farmers is determined by 5 factors, including “Awareness of voluntary social insurance policy”, “Attitude towards subscription”, “Risk awareness”, “Subscription procedures”, and “Moral responsibility”. Based on this result, we propose some policies to encourage farmers in Phu Yen to voluntarily participate in social insurance, in particular renewing organizing quality, raising farmers’ awareness of the necessity for voluntary social insurance, improving policy mechanisms and strengthening the State’s management.

scholarly journals Penggunaan Input yang Optimal pada Usaha Tani Kedelai (Suatu Kasus di Desa Sukahurip, Kecamatan Pangatikan, Kabupaten Garut, Jawa Barat)

2020 ◽  
Vol 25 (4) ◽  
pp. 556-563
Author(s):  
Eti Suminartika
Keyword(s):  
Land Use ◽  
Secondary Data ◽  
Simple Random Sampling ◽  
Optimal Level ◽  
Primary Data ◽  
Survey Method ◽  
Factors Affecting ◽  
Soybean Production ◽  
Factors Influencing ◽  
Input Use

The majority of soybean supply is fulfilled by importation and the import of soybean tends to increase. The dependency of Indonesia on imported soybean indeed becomes a serious issue in maintaining food security and local production of soybean is low and quite decreasing. The low domestic soybean production might be caused by the inappropriate used of inputs. Many cases found in the field are the inefficient uses of input factors. The purpose of this study is to analyze the factors influencing the soybean production and to analyze the optimal level of input use in soybean production. The study was conducted in the Sukahurip Village, Pangatikan Sub-District, Garut District, West Java in July 2018. The research method used was a survey method. The data used consisted of primary and secondary data. Primary data were obtained from samples of soybean farmers and samples of farmers were taken by a simple random sampling. The data were analyzed by Cobb Douglass`s Production function (to analyze factors affecting soybean production) and the NPM that was equal to BKM formula was used to determine the optimal level of inputs use. Factors influencing soybean production are land and seeds. Land use, seeds, and ZA fertilizer have not been used efficiently because of the limited land use and the use of substandard inputs. The addition of inputs to the optimal level is 1.36 hectares of land use and 52.7 kg of seeds that will maximize the profits. Keywords: efficiency, input, optimal, production, soybean

scholarly journals Factors Affecting Science Research Motivation of Lecturers of Hanoi University

2020 ◽  
Author(s):  
Le Thi Thuong
Keyword(s):  
Factor Analysis ◽  
Professional Competence ◽  
Social Issues ◽  
Scientific Research ◽  
Science Research ◽  
Factors Affecting ◽  
Research Activities ◽  
Factors Influencing ◽  
University Lecturers ◽  
Depth Interviews

By synthesizing domestic and foreign studies related to the scientific research motivation of lecturers, considering the factors of studies models, inheriting suitable research results to build model of factors influencing to the scientific research motivation of lecturers of Hanoi University. This study applied factor analysis (EFA) to explore the factors affecting the motivation of scientific research based on a dataset of 218 teacher responses. At the same time, the research conducted in-depth interviews with 09 lecturers at Hanoi University. The analysis results show that the proposed factors in the model have different influence on the scientific research motivation of Hanoi University lecturers including: Professional competence of lecturers, Lecturer's social issues, Research environment, School’s support for scientific research activities and Lecturers' awareness of scientific research. These factors explained 61.81% of the influence on the scientific research motivation of lecturers.

scholarly journals Analisis Faktor Penentu Kualiti Pengurusan Zakat: Kajian Terhadap Lembaga Zakat Selangor (Lzs) di Sepang

2018 ◽  
Vol 11 (1) ◽  
pp. 27-44
Author(s):  
Maryam Abd Rashid ◽  
Hairunnizam Wahid ◽  
Sanep Ahmad
Keyword(s):  
Factor Analysis ◽  
Logistic Regression ◽  
Quality Of Service ◽  
Regression Analysis ◽  
Service Quality ◽  
Logistic Regression Analysis ◽  
Factors Affecting ◽  
Five Factors ◽  
Significant Factors

Abstract Service quality is an important element in assessing the ability of institutions to meet its goals. The objective of this paper is to examine the factors that probably affect the quality of service for zakat institution, especially in Sepang using the SERVQUAL model which has five factors; reliability, react, assurance, empathy and tangible. A total of 103 respondents from Muslim entrepreneurs have participated in this study. This study uses several approaches, including exploratory factor analysis (EFA) and logistic regression analysis. Findings indicate that empathy and tangible are significant factors affecting the quality of service LZS in model studied. Several implications have been discussed in this study. Keywords : LZS’s service quality, Muslim entrepreneurs, SERVQUAL Abstrak Kualiti perkhidmatan adalah satu elemen penting dalam menilai keupayaan institusi untuk memenuhi matlamatnya. Objektif kertas ini adalah untuk melihat faktor yang dijangka mempengaruhi kualiti perkhidmatan institusi zakat khususnya di daerah Sepang dengan menggunakan model SERVQUAL yang mempunyai lima faktor iaitu kebolehpercayaan, bertindak balas, jaminan, empati dan kewujudan. Sejumlah 103 responden yang terdiri daripada usahawan muslim telah mengambil bahagian dalam kajian ini.  Kajian ini menggunakan beberapa ujian termasuklah analisis tinjauan faktor (EFA) dan analisis regresi logistik. Dapatan kajian menunjukkan faktor empati dan kewujudan adalah signifikan dan mempengaruhi kualiti perkhidmatan LZS dalam model yang dikaji. Beberapa implikasi kajian turut dibincangkan dalam kajian ini. Kata kunci : kualiti perkhidmatan LZS, usahawan muslim, SERVQUAL

scholarly journals The Importance of Factors Affecting the Entry of Entrepreneurial Subjects to Organic Farming in the Czech Republic

2018 ◽  
Vol 66 (4) ◽  
pp. 1017-1024
Author(s):  
Hana Stojanová ◽  
Veronika Blašková ◽  
Michaela Lněničková
Keyword(s):  
Czech Republic ◽  
Organic Farming ◽  
Questionnaire Survey ◽  
Internal Communication ◽  
Primary Data ◽  
Key Factors ◽  
The Czech Republic ◽  
Factors Affecting ◽  
Factors Influencing ◽  
Research Questions

The aim of the article is to identify the key factors influencing the entry of entrepreneurial subjects into the sphere of organic farming in the Czech Republic. Primary data for the research was obtained from a questionnaire survey carried out in 2016 through an internal communication system of the PRO BIO Association, comprising 481 operators in the field of organic farming in the Czech Republic. The research questions mainly concerned the reason for entering the sphere of organic farming, and what influenced this decision, the motivation of entrepreneurs to stay in organic farming and what could possibly be the reason for their departure from this sector of business. Another part of the research questions related to the knowledge about organic farming in the establishment of their business. a combination of factors that are important in deciding on entry into the industry and subsequent stay was found.

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