scholarly journals Understanding Cognitive Dissonance of Indian Customers for Financial Products: A Multi-Dimensional Scale Development Approach

2020 ◽  
Vol 4 (1) ◽  
pp. 20-32 ◽  
Author(s):  
Brajesh Bolia ◽  
Sumi Jha ◽  
Manoj K Jha

The aim of the study was to understand the dynamics of cognitive dissonance in the context of financial product purchase. A mixed methodology research approach was undertaken to explore the attitudinal and behavioural dimensions (qualitative) and subsequent empirical validation (quantitative) with a sample of customers of financial products. Qualitative research was conducted through focus group discussions to arrive at a pool of 99 items which were then pruned and validated with the help of academic and industry experts. The items were empirically tested and validated with the help of appropriate statistical tools to arrive at a “5 factor and 25 items” measurement scale for cognitive dissonance. The study found two factors “Emotional Gain” & “Financial Concern” as distinguishing factors emerging out as key findings. The arousal of cognitive dissonance after the purchase decision taken by consumer can be a major concern for marketers as it might result in order cancellations, loss of trust for the brand as well as loss of loyal customers. Measuring dissonance in financial product context post purchase can help marketers devise appropriate strategies to reduce dissonance, thereby retaining and attracting customers.

2020 ◽  
Vol 14 (2) ◽  
pp. 191-210
Author(s):  
Addiarrahman Addiarrahman ◽  
Illy Yanti

This study seeks to understand the pragmatism of the development of sharia economic law, and its implications for Islamic financial products in Indonesia. The data comes from the results of interviews and focus group discussions with key informants from academics, practitioners, authorities, and the public. This research finds that pragmatism in the development of Islamic economic law is an approach that still dominates the DSN-MUI fatwas. The pragmatism style used is complex-eclectic pragmatism which is represented through makhārij al-fiqhiyyah, which is to choose a mild opinion by sticking to the strongest method or also called "taysīr al-manhajī". The use of this method is intended to ensure that the fatwa is truly able to answer the needs of the business world, as well as being in line with sharia principles. DSN-MUI also does not use maslahah as a legal consideration in a free or liberal way. Rather, it returns maslahah in consideration of the method, so that it is permissible to use the bay’ al-'inān contract only in a forced state (ḍarurah).


2017 ◽  
Vol 29 (1) ◽  
pp. 22-43 ◽  
Author(s):  
Elina I. Tobias ◽  
Sourav Mukhopadhyay

This article explores the experiences of social exclusion of individuals with visual impairment (IWVI) as they negotiate their daily lives in their homes and societal settings in the Oshana and Oshikoto regions of Namibia. Employing qualitative research approach, this research tried to better understand the lived experiences of IWVI. Nine IWVI with ages ranging from 30 to 90 years were initially engaged in focus group discussions, followed by semi-structured in-depth individual interviews. The findings of this research indicated that IWVI experience exclusion from education, employment and social and community participation as well as relationships. Based on these findings, we suggest more inclusive policies to address social exclusion of IWVI. At the same time, this group of individuals should be empowered to participate in community activities to promote interaction with people without visual impairments.


2019 ◽  
Vol 11 (2) ◽  
pp. 16-40 ◽  
Author(s):  
Lawrence Muganga ◽  
Peter Ssenkusu

Wright (2011) distinguishes between teacher-centered and student-centered learning approaches along a spectrum of five dimensions: power balance, course content function, teacher and student roles, responsibility for learning, and assessment purposes and processes. Based on Wright’s framework, this study explores students’ perceptions of their experience with teaching methods at Uganda’s Makerere University. Specifically, the investigation uses a mixed-methods research approach that combines survey data with focus group discussions. A total of 82 students volunteered, with 54 returning questionnaires. From among the 54 students, eight were chosen for focus group discussions. Students provided information about course content, educational philosophy, and teaching activities. In the area of course content, students reported that course completion and examination results outweighed skill development. The results for educational philosophy showed that the preparation of compliant citizens took precedence over the development of self-reliant individuals. Finally, the findings for teaching activities indicated that while teacher-centered tasks still predominated, several students had been exposed to some student-centered activities.


2020 ◽  
Vol 6 (2) ◽  
pp. 415-422
Author(s):  
Uzma Niaz ◽  
Nazia Malik ◽  
Sadaf Mahmood ◽  
Zahira Batool

The present study describes the parents’ attitude towards malnutrition, social exclusion of children, and human capital in three districts of South Punjab, Pakistan. The qualitative research approach is applied with three Focus Group Discussions (FGDs) with parents of children. The interview guide was used to collect data and thematic analysis approach was done. It was concluded that malnutrition made the children socially excluded by damaging their health, academic achievements, and losing their interests in games. It was also concluded that no education and skills of malnourished children become socially excluded from their workplaces. Finally, it was concluded that this situation of malnutrition leads them toward social exclusion. Therefore, this social capital of the future in the shape of social exclusion of children increases the economic burden of family and ultimately nation. To overcome this issue, steps should be taken by the government and community level.


2019 ◽  
Vol 35 (1) ◽  
pp. 69-77
Author(s):  
Al Rafni ◽  
Suryanef Suryanef

Election Smart house that established by the General Election Commission in every province is the innovative effort in providing the facility for political education in society. The problem is RPP has not been used optimally by users and still needs to be institutionalized as a tool of political education based on local wisdom. This paper aims to elaborate on the forms of political education activities, especially voter education contained in the RPP, even how the model for the development of RPP as a tool of political education based on local wisdom. The research approach uses a more intensive qualitative approach through focus group discussions/ FGDs and in-depth interviews. While to build the model, Research and Development (R & D) are used. The results of the study show that the political education services contained in the lesson plan need to be developed by standardizing services and supporting facilities that can be a model for political education facilities for the community based on local wisdom.


Author(s):  
Anna Dadswell ◽  
Niamh O’Brien

Self-exclusion from school is a significant issue in the UK and increasingly associated with bullying. However, there is little research into this relationship and the experiences and support needs of adolescents who experience bullying leading to self-exclusion are unknown. Using participatory methodology, we worked with adolescents who had self-excluded from school and the staff supporting them, to identify key issues on experiences and support needs and design the research approach which was carried into a second phase of research involving four focus group discussions with other self-excluded young people. Fifteen adolescents were involved in total (11 female, 4 male, aged 13– 16). Data was analysed thematically and findings suggest anxiety underpins self-exclusion due to bullying, which was shaped by friendship dynamics, issues around seeking support, and institutional factors in schools. This led to gradual withdrawal from school, and eventually self-exclusion. These shared experiences, knowledge, and insight go beyond the current literature, thus providing a strong rationale for adolescents’ involvement in future research.


2020 ◽  
Vol 6 (1) ◽  
pp. 45-60
Author(s):  
Mohd. Ali Muhamad Don ◽  
Muhamad Rahimi Osman

In Malaysia, waqf management including those in universities, is under the authority of the State Islamic Religious Council as a sole trustee waqf. This is to protect the waqf assets from any interventions by the heirs. Even so, one Malaysian university is said to manage the waqf scheme without the supervision of the Islamic Council which contradict with the provision of the State of Islamic Religious Council (SIRC) as the sole trustee of waqf. Thus, this study explores the management of waqf by several universities in Selangor and relation to SIRC as the sole trustee of waqf. A qualitative research approach was employed to collect data from focus group discussions and interviews with selected participants from the Selangor Islamic Religious Council (Selangor IRC), selected universities and waqf experts in Malaysia. The findings show that University Kebangsaan Malaysia and University Putra Malaysia waqf funds are managed under the Selangor IRC monitoring while University Islam Antarabangsa Malaysia endowment or waqf fund is managed privately by the university. The impact of this is that several waqf management issues arose. Hence, the authors recommend the Model theory of al-wilayah to be applied in the management of waqf in the universities. Through this model, SIRC and the university can play a more significant role in the management of waqf, thereby promoting the development of waqf in Malaysia.


Author(s):  
Aprina Murwanti

Practice-based research was formally introduced in western academic institutions after the emergence of PhD visual art practice in early 1980 in Australia. This practice-based research approach became an alternative for artists to claim equality of art practice as research for academic purposes. Utilising Graeme Sullivan’s framework, ‘Art Practice as Research’, this paper maps visual art practice perceived as research in Indonesia. Interviews and focus group discussions from a total of 27 participants were analysed to map the symptoms of practice-based research approach in Indonesian visual art practice. This paper gives the strengths and weaknesses in the way participants (artists, curator, lecturer, undergraduate and postgraduate students as well as art manager) in Indonesia approach the practice of visual art in the academic context. Through this research, traces on how visual art is practiced in the academic context reveal the distinct Indonesian visual art practice at the higher education institution level. Keywords: Practice-based research, visual art practice, academic.


Religions ◽  
2020 ◽  
Vol 11 (11) ◽  
pp. 549
Author(s):  
Shannal Rowkith ◽  
Raisuyah Bhagwan

This paper presents an exploration of tribal spirituality in India. The study sought to understand the spiritual worldview of tribal communities in India within the context of a community engagement program between a university in India and a tribal community outside Mumbai. The purpose of the engagement was for students and academics to have a deeper understanding of tribal communities, and to formulate community development interventions that could improve their individual and family well-being. A qualitative research approach was utilized to guide the study. The data was collected from two samples, namely, six social work academics and 23 students. Semi structured interviews and focus group discussions were used to collect data from these aforementioned samples following a two-year immersion within this community. The data was analyzed as one dataset using thematic analysis. Three broad themes emerged from the data which focused on the characteristics of tribal communities, tribal spirituality and the healing methodologies used.


2020 ◽  
Vol 8 (4) ◽  
pp. e000453
Author(s):  
Tanvir C Turin ◽  
Ruksana Rashid ◽  
Mahzabin Ferdous ◽  
Iffat Naeem ◽  
Nahid Rumana ◽  
...  

ObjectiveThe study aimed to explore the experience of male members of a rapidly grown community of Bangladeshi immigrants while accessing primary healthcare (PHC) services in Canada.DesignA qualitative research was conducted among a sample of Bangladeshi immigrant men through a community-based participatory research approach. Focus group discussions were conducted to collect the qualitative data where thematic analysis was applied.SettingThe focus group discussions were held in various community centres such as individual meeting rooms at public libraries, community halls and so on arranged in collaboration with community organisations while ensuring complete privacy.ParticipantThirty-eight adults, Bangladeshi immigrant men, living in Calgary were selected for this study and participated in six different focus groups. The sample represents mostly married, educated, Muslim, Bangla speaking, aged over 25 years, full-time or self-employed and living in an urban centre in Canada >5 years.ResultThe focus groups have highlighted long wait time as an important barrier. Long wait at the emergency room, difficulties to get access to general physicians when feeling sick, slow referral process and long wait at the clinic even after making an appointment impact their daily chores, work and access to care. Language is another important barrier that impedes effective communication between physicians and immigrant patients, thus the quality of care. Unfamiliarity with the healthcare system and lack of resources were also voiced that hinder access to healthcare for immigrant Bangladeshi men in Canada. However, no gender-specific barriers unique to men have been identified in this study.ConclusionThe barriers to accessing PHC services for Bangladeshi immigrant men are similar to that of other visible minority immigrants. It is important to recognise the extent of barriers across various immigrant groups to effectively shape public policy and improve access to PHC.


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