Community consultation: The foundation of effective risk management

2003 ◽  
Vol 1 (1) ◽  
pp. 39 ◽  
Author(s):  
John Lunn

Since the development of the Australian New Zealand Standard on Risk Management (AS/NZ 4360:1995), the philosophy and concepts have been embraced and applied in many contexts outside of the insurance industry. One of these contexts is emergency management.The reason it has been adopted as a mantra in emergency management is that it appears to make emergency management more “scientific.” There appears to be a generally held belief that the more scientific we become, through the incorporation of numbers, the more it will guarantee our successful management of emergencies and disasters.Within the standard, there is brief reference to the need for communication with all “stakeholders.” This catch-all phrase would implicitly include the community. But I contend that unless consultation with the community is explicit and specific and we start talking “with” rather than “at” the community, emergency management is treading down a path that could lead to a community perception and reputation that is currently “enjoyed” by the insurance industry.

2010 ◽  
Vol 5 (2) ◽  
Author(s):  
Andrew Speers ◽  
Allen Gale ◽  
Nancy Penney

This paper describes an international biosolids management initiative, known as the Australian and New Zealand Biosolids Partnership (ANZBP). The ANZBP - known formerly as the Australasian Biosolids Partnership – comprises 33 members dedicated to promoting the sustainable management of biosolids across the two nations. Two critical research projects are described, each of which contributes to the ANZBP goal of promoting the sustainable management of biosolids. The first is a review of community attitudes to biosolids management, the outcomes of which will be used to refine communication tools and methods of community consultation and which will provide input to policy development over time. The second is a review of regulations in place in Australia and New Zealand carried out to identify inconsistencies and improvements that could be made. An outcome of this initiative is potentially the development of a best practice manual. The relationship of the two projects to a sustainability framework adopted by the ANZBP is also described, as is the relationship of the two projects to each other.


2020 ◽  
Vol 21 (4) ◽  
pp. 317-332 ◽  
Author(s):  
Pablo Durán Santomil ◽  
Luis Otero González

Purpose The purpose of this paper is to analyze how enterprise risk management (ERM), the system of governance and the Own Risk and Solvency Assessment (ORSA) have been boosted with the entry of Solvency II. Design/methodology/approach For this analysis, the authors have undertaken a survey of chief risk officers (CROs) working in Spanish insurance companies. Findings The results show that Solvency II has definitely promoted ERM in the European insurance industry and improved the system of governance of the insurance companies, and that the perceived value of the ORSA for the companies is higher than the cost. It is clear that the quality of ERM implemented by companies is higher in those that face more complex risks and with greater interdependencies – that is, larger companies, foreign insurers and insurers with several lines of business – but is unaffected by the legal form of the entity (mutual/corporation). Originality/value This study conducts primary research with surveys of CROs and develops a measure of the quality of ERM implemented by insurance companies.


Author(s):  
D.R. Brunsdon ◽  
R. A. Davey ◽  
C. J. Graham ◽  
G. K. Sidwell ◽  
P. Villamor ◽  
...  

This report on the 21 September 1999 Taiwan earthquake describes the event and its impacts, along with the observations of the New Zealand Society for Earthquake Engineering Reconnaissance Team. The report covers the effects of the earthquake on the ground, lifelines, buildings, bridges, other structures and the community. The emergency management response is outlined, along with the response of the earthquake engineering community. Lessons for New Zealand are presented and discussed.


Author(s):  
Gregoria Rosa Rodríguez Godínez

ABSTRACTDisasters cause problems where they occur, such as: human, economic, and financial losses, impacting society by not knowing what to do; The objective of this article is to propose the management of technological tools, the use of ICT platforms for disaster risk management in Mexico, to plan, organize, execute, direct and control, in a quick, valuable and concise manner, risk events to which the population is exposed and implement technological surveillance for its development, in emergency management entities, which enable decision makers to act in real time.RESUMENLos desastres causan problemas donde se presentan, como: pérdidas humanas, económicas, financieras, impactando la sociedad al no saber qué hacer; el objetivo del presente artículo es proponer la gestión de herramientas tecnológicas, el uso de plataformas TIC para la gestión de riesgos de desastres en México, para planear, organizar, ejecutar, dirigir y controlar, de manera rápida, valiosa y concisa, eventos de riesgo a los que está expuesta la población e implementar vigilancia tecnológica para su desarrollo, en las entidades de manejo de emergencias, que posibiliten a los tomadores de decisiones actuar en tiempo real.


2019 ◽  
Vol 72 ◽  
pp. 279
Author(s):  
David A.J. Teulon ◽  
John M. Kean ◽  
Karen F. Armstrong

Fruit flies (Family Tephritidae), in particular the Queensland fruit fly (Bactrocera tryoni; QFF), areone of the biggest biosecurity risks for New Zealand horticulture. New Zealand has one of the bestscience-based biosecurity systems in the world, based on years of experience and sound research. Theintroduction of fruit flies to New Zealand is now well managed in commercial fruit imports, but the riskis rising from growing trade and travel and, in the case of QFF, climatic adaptation and spread to moresouthern localities. Smarter solutions are continually needed to manage this increasing risk, and to dealwith such pests when they arrive. We present a brief summary of current and anticipated research aimedat reducing the likelihood of entry into New Zealand and/or minimising the impact for the fruit flyspecies of greatest threat to New Zealand. Research spans risk assessment, pathway risk management,diagnostics, surveillance and eradication.


2018 ◽  
pp. 68-87
Author(s):  
Mercy Mpinganjira

E-commerce is a growing phenomenon in Africa. One area of e-commerce that is growing at a very fast rate is online retailing. This is despite concerns that individuals often have in relation to online shopping being associated with more risk than traditional retailing. This chapter looks at practices of online retailers that help in mitigating online shopping risk and the influence of these on customers' levels of trust as well as on their intentions to re-purchase from specific online stores. The findings show that provision of adequate online product information and online store security has positive influence on customers' level of trust in an online store. The findings also show that trust in an online store has significant influence on customers' intentions to repurchase from a store. The findings have wide implications on successful management of online store outlets and these have been highlighted in the chapter.


2017 ◽  
Vol 51 (2) ◽  
pp. 76-88 ◽  
Author(s):  
Eugene Georgiades ◽  
Daniel Kluza

AbstractVessel biofouling is a significant pathway for the introduction of nonindigenous marine species (NIMS). New Zealand is the first nation to regulate the vessel biofouling pathway, with controls scheduled to come into force in May 2018. The Craft Risk Management Standard (CRMS): Biofouling on Vessels Arriving to New Zealand specifies the hull fouling thresholds that vessels must meet; and here, we present the evidence-based decisions that underpin these thresholds.Under the CRMS, a vessel must arrive in New Zealand with a “clean hull,” the thresholds for which are governed by the intended duration of a vessel's stay in New Zealand. For example, long-stay (≥21 days) vessels must meet a more stringent standard of hull cleanliness due to the increased likelihood of release and establishment of NIMS. While setting a clean hull threshold at “slime layer only” can be tractable when vessels operate within the specifications of antifouling coatings, incidental amounts of macrofouling can establish even under the best management practices. Because of such instances, the thresholds within the CRMS were designed to allow for the presence of some macrofouling species, albeit with restrictions to minimize biosecurity risk. These thresholds are intended to limit species richness and to prevent successful reproduction and settlement of the allowed taxonomic groups while considering the practicality and feasibility of implementation.The difficulties of managing biofouling on different areas of the hull are acknowledged within these thresholds. For example, a greater tolerance of macrofouling has been allowed for niche areas due to the difficulties in preventing biofouling on these areas.


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