TURNAROUND MANAGEMENT THROUGH BUSINESS PROCESS RE-ENGINEERING FOR SBH HOTEL, BANDUNG, INDONESIA

The fact that no company is immune to distress is indicates that business perform in a similar fashion to products. A company’s failures or a passive reaction towards handling the decline would cause the company to end up in crisis. SBH Hotel has seen a continuous decline in occupancy rates from 2016 to 2019 from 70% to 51% and 27% after the COVID-19 pandemic hit. The hotel’s sluggish reaction towards increasing competition and small improvements in management since its establishment in 1998, were not good enough to help them rebound and led them into their present crisis. Turnaround management that has been known to be the best strategy to save a company in crisis, is the proposed solution that this research paper recommends. The financial data collected, interviews and this researcher’s observations in the gathering of the data and the use of International Turnaround Management Standard framework by Lymbersky will be applied in a bid to resolve the hotel’s crisis. The International Turnaround Management Standard framework by Lymbersky was chosen as a solution due to its thorough coverage which makes it the suitable framework for the turnaround process. The framework covers areas which include, financial strategies, operational and others that the hotel needs to consider. Business process re-engineering will also help this researcher to determine the change in management processes that are required when developing the hotel’s turnaround management action plan. This research paper will be a development from previous research regard its marketing strategy. Turnaround management will be done through Business Process Reengineering as a rethinking and redesign process. SBH Hotel expected to perform with better management process and provide customer with higher quality of services and products. SBH Hotel ability in earning outstanding guests’ experience brought hotel more guest loyalty and help the hotel remain profitable.

Evaluation of Welfare in Commercial Turkey Flocks of Both Sexes Using the Transect Walk Method

The study was conducted between March and September 2019 in six meat-type turkey flocks with similar management standard procedures using the transect walk method. The concept of the method is based on visual observation of the birds while slowly walking across the entire farm in predetermined transects. Each flock was evaluated at three different times during the fattening cycle: at 3 to 4, 12 to 13, and 19 to 20 weeks of age, and total number of males and females that were immobile or lame, had visible head, vent, or back wounds, were small, featherless, dirty, or sick, had pendulous crop, or showed aggression toward birds or humans were recorded. At each visit, NH3 and CO2 were measured within the facilities. In the first assessment, the most frequently observed welfare indicators were small size (0.87%) and immobility (0.08%). Males showed a significantly higher prevalence of small size (p < 0.01), sickness (p < 0.05), and dirtiness (p < 0.1) compared to females. In the second assessment, the most common findings in both sexes were dirtiness (1.65%) and poor feather condition (1.06%), followed by immobility (0.28%). Males were significantly dirtier (p < 0.001), had more immobile birds (p < 0.01) and birds with vent wounds (p < 0.1), but had fewer sick birds (p < 0.05). In the last assessment, an increase in immobile, lame, sick, and dead birds was recorded, indicating an increase in health problems. Higher CO2 (3000 and 4433 ppm) and NH3 (40 and 27.6 ppm) values were noted only at the first assessment in two facilities. Further analyses showed that slightly elevated NH3 and CO2 levels did not influence the occurrence of welfare indicators. This study is the first description of the welfare of commercial turkey flocks in Slovenia.

122. Optimization of Antibiotic Time-Outs Within a Health System

Background The Infectious Diseases Society of America estimates that up to 50% of antibiotic use in hospitals is inappropriate. In order to assist with reducing inappropriate antibiotic use, the Centers for Disease Control and Prevention has recommended systemic evaluation of ongoing antibiotic therapy need, such as antibiotic time-outs (ATOs), be implemented. This has further been supported by the Joint Commission in their antimicrobial stewardship medication management standard. Our system implemented a prescriber-led ATO process in 2018, but documented completion of the ATO remained low. Due to this, pharmacists were integrated into the ATO process with the goal of increasing completion rates. Methods This pre-post interventional study analyzed the impact of an antibiotic time out process implemented for patients receiving piperacillin/tazobactam (P/T) or cefepime (CEF) for a minimum of 48 hours. The pre-group (Jan-April 2018) had ATOs completed by the primary medical team, while pharmacists completed the ATO in the post group (Jan-April 2020). For each group, a computerized alert prompted completion of the ATO in the electronic health record (EHR). The alert included systematic questions to assess the need for continued P/T and CEF use. The primary outcome was percentage of ATO documentation completed. Secondary outcomes included inappropriate continuation of P/T and CEF and de-escalation within 24 hours after ATO completion. Results A total of 248 and 234 patients in the pre- and post-groups were included, respectively. Significantly more ATOs were documented in the post-group compared to the pre-group (65.5% vs 48.5%, p&lt; 0.001). Similarly, inappropriate continuation of P/T and CEF after the ATO process was significantly lower in the post-group compared to the pre-group (11.6% vs 64.0%, p&lt; 0.001). While not statistically significant, there was a trend toward increased de-escalation in the post-group within 24 hours of ATO completion (58.9% vs 47.9%, p=0.105). Conclusion A pharmacist-led ATO process reduced inappropriate use of P/T and CEF compared to a prescriber-led process. Incorporating pharmacists into an ATO process may optimize antimicrobial stewardship outcomes. Disclosures All Authors: No reported disclosures

Criteria For The Development of Green Office Standard of Thailand For Environmental Sustainability

The Green Office Standard was developed to lessen resource consumption and wastage in the office work process, achieve savings and minimize CO2 emission from the office's operations in the environment. Its long-term goal is training and motivating staff for resource efficiency, energy conservation, reduce pollution and wastage in the offices’ work process and recycle the generated waste and these behavioral changes will lead to environmental sustainability. This research aims to develop a Green Office Standard in Thailand explaining its criteria to promote the establishment of green offices all over Thailand. Specifically, this article describes the criteria of green office standards, which are grouped into six categories as 1) Policies determination, operation planning, and continual improvement; 2) Communication and creating awareness; 3) Resource and energy consumption; 4) Office waste management; 5. Environment and safety; and 6) Eco-friendly procurement. It used mixed research methodology in different stages from March 2016 to August 2018, but mainly by the application of EDFR (Ethnographic Delphi Futures Research), by selecting a group of 17 expert panels to obtain their outlook and opinions. Green Office Standard was finally developed to certify participant-organizations in Thailand that conforms their management according to the criteria of Green Office Management Standard.

989 Sustained and Further Improvements in Management of Open Fractures at a UK Major Trauma Centre

Aim To re-audit pre-operative hospital management of open fractures following further interventions (junior doctor education and awareness, editing of trauma clerking form), after the initial audit and interventions led to improvements in all parameters. Method Pre-operative hospital management of open fractures was audited by reviewing patient notes using standards from the NICE (NG37) and BOAST/BAPRAS open fracture management guidelines. Patients included were treated by doctors with full exposure to the further interventions (due to junior doctor changeover the third cycle included fewer patients). Results All parameters remained improved in the third audit cycle compared to the first (before interventions were implemented). The following results compare the second (n = 30) and third audit (n = 14) cycles. Patients receiving correct antibiotics (96%vs100%) and in a timely manner (&lt;2 hours) where not given pre-hospital (46%vs60%) improved. Initial neurovascular assessment (93%vs100%), specifying nerves assessed (60%vs71%), assessing all relevant arteries (60%vs71%) and nerves (63%vs71%) and using Medical Research Council (MRC) grading in nerve assessment (3%vs71%) improved, while specifying arteries assessed was similar (87%vs86%). Post-manipulation, neurovascular assessment (93%vs75%) and appropriate nerve examination (90%vs50%) deteriorated, however appropriate vascular assessment (60%vs75%) and use of MRC grading in nerve assessment (0%vs50%) improved. Documentation where neurovascular assessment was not possible, initially (50%vs93%) and post-manipulation (40%vs50%) improved. Photo availability deteriorated (70%vs64%). Tetanus cover (87%vs100%) and appropriate dressing use (47%vs71%) improved. Conclusions Most parameters showed sustained and further improvements. The haemodynamic stability variation of these patients may create difficulties in fully adhering to the management standard; in some cases, other acute concerns may take priority.

Defect Index of Timberwork in House, Korea

Wood is a material that is familiar to humans and environment-friendly, and it is used widely as a building material. However, as the dispute over housing defects have increased in Korea, various defects have occurred in timberwork and have become disputes. Notwithstanding, efforts to analyze defects in timberwork systematically to reasonably solve the problem are lacking. In this study, defects in timberwork from housing complexes in Korea were standardized, and critical defects were selected to suggest a method as a management standard. The standard for defects includes time, types of facility work, location and subject, and defect phenomenon. The defect time is categorized into before handover and after handover, whereas facility work is divided into woodwork, door and window work, finishing work, and miscellaneous work. Location and subject are categorized into 13 areas, such as ceiling, floor, and door, and phenomena concerned are of 14 types, including faults and no installation. Therefore, the standardized defect items according to such criteria are classified into a total of 63 types. Ten defect items, whose numbers of defect occurrences per defect and defect repair cost ratio above the average, were selected, including discoloration and breakage of the wooden floor. The repair cost ratio of these defect items accounted for 85.62% of the total repair costs. On the contrary, the repair cost for the defects from the timber work outlined in the Construction Appraisal Practice, a representative defect standard in Korea, was 54.54% of the total. Meanwhile, according to the Defect Judgment Standard, the defect repair cost attributed 45.54% of the total. Therefore, since the 10 defect items proposed in this study can explain the defects in the timberwork compared with other standards, it would be reasonable to designate these 10 defect items as essential defects.

TINGKAT PEMAHAMAN KEPALA SEKOLAH, GURU, DAN KOMITE SEKOLAH TERHADAP IMPLEMENTASI STANDAR PENGELOLAAN PENDIDIKAN DI SEKOLAH DASAR

Penelitian ini bertujuan untuk mengetahui tingkat pemahaman kepala sekolah, guru, dan komite sekolah terhadap implementasi standar pengelolaan pendidikan pada satuan pendidikan dasar dan menengah, khususnya di Sekolah Dasar Negeri. Penelitian ini menggunakan metode deskriptif kuantitatif. Data diperoleh dari Sekolah Dasar Negeri yang terakreditasi A dan B pada daerah perkotaan di delapan kabupaten/kota di Jawa Barat, dengan teknik sampling menggunakan purposive sampling. Data primer dalam penelitian ini adalah pengetahuan kepala sekolah, guru, dan komite sekolah terhadap standarpengelolaan pendidikan, sedangkan data skunder adalah dokumen instrumen implementasi standar pengelolaan pendidikan. Analisis data menggunakan statistik deskriptif. Hasil penelitian menunjukkan, pertama pemahaman kepala sekolah dan guru terhadap regulasi standar pengelolaan pendidikan tergolong cukup paham, sementara komite sekolah memiliki pemahaman terhadap regulasi standar pengelolaan pendidikan tergolong kurang. Kedua, berdasarkan hasil analisis data, kepala sekolah dan guru menganggap implementasi tata kelola sekolah tergolong cukup sesuai dengan standar pengelolaan pendidikan, sementara menurut komite sekolah implementasi tata kelola sekolah tergolong kurang. Dengan demikian, faktor utama implementasi tata kelola sekolah adalah pemahaman individu wargasekolah yang harus tepat terhadap standar pengelolaan pendidikan, hal apa saja yang termasuk dalam standar pengelolaan pendidikan, bagaimana perannya dalam implementasi, dan bagaimana dampaknya apabila tata kelola sekolah tidak berjalan sesuai dengan standar pengelolaan pendidikan. This study aims to determine the level of understanding of school principals, teachers, and committees as if in the implementation of education management standards by primary and secondary education units, especially in public elementary schools. This research uses a descriptive quantitative method. The data were obtained from accredited A and B elementary schools in urban areas in eight districts/cities in West Java, with the sampling technique using purposive sampling. The primary data in this study were the knowledge of school principals, teachers, and school committees of education management standards, while secondary data were documents of the implementation of education management standards. Data analysis using descriptive statistics. The results showed, firstly that the understanding of school principals and teachers of education management standard regulations was quite understanding, while the school committee had a lack of understanding of the education management standard regulations, secondly based on the results of data analysis that, principals and teachers considered the implementation of school governance. the category was sufficient according to the education management standard, while according to the school committee, the implementation of school governance was in the poor category. Thus, the main factor in the implementation of school governance is the understanding of individual school members who must be precise with the education management standards, in what is this, the education management standards, and how they play a role in its implementation, as well as the impact of school governance, does not run according to management standards.

Recommendations for the Implementation of ISO 9001:2015 in the Manufacturing Industry of Pakistan

ISO 9001:2015 is known as the highest quality management standard, enhancing customer and company satisfaction. While the manufacturing industry is playing a vital role in Pakistan’s GDP, the implementation of ISO 9001:2015 is not widespread. This study aims to examine the factors that hinder the implementation of ISO 9001:2015 in Pakistan’s manufacturing industry and recommend suggestions to overcome them. An in-depth literature review identified 32 general factors that hinder the implementation of ISO 9001:2015. A structured questionnaire was designed and distributed to 135 respondents to examine the factors hindering the implementation of ISO 9001:2015 in Pakistan’s manufacturing industry. The gathered data were analyzed using the average index formula, and 8 significant factors were identified. These factors were used in the design of a semi-structured questionnaire distributed among high qualified and experienced respondents working in top managerial posts of manufacturing industries in Pakistan. The collected data were analyzed using content analysis. The findings can be helpful in the determination of recommendations regarding the implementation of ISO 9001:2015 in the manufacturing industries of Pakistan.

Evolving NOAA SCAT Data Management Standard

ABSTRACT To address the growing detail, complexity, and volume of data collected and developed during oil spill response, and facilitate data sharing and conversion between data collection and storage and management systems across diverse parties to a response, the National Oceanic and Atmospheric Administration (NOAA) Office of Response and Restoration (ORR) has developed and published a data management standard for observational Shoreline Cleanup Assessment Technique (SCAT). The standard was cooperatively developed by NOAA and others in the response community over the past three years through a series of workshops and meetings. The standard is agnostic about physical spill environment, data collection methods, algorithms, software and computing environment, and requires only the most basic structured data to preserve the maximum flexibility for spill specific conditions and the unanticipated needs of future data collection. NOAA is also in the process of expanding the role of the DIVER (Data Integration Visualization Exploration and Reporting) centralized data warehouse and query tools used to house, query and visualize analytical results, field observations, photos and other information. As part of this effort, DIVER is being expanded to ingest and store SCAT data compliant with the standard using a SCAT data management standard. We anticipate that the use of the standard will be mandated as part of data sharing agreements put in place for future incidents for spills involving NOAA or other federal agencies. As such, we seek to widely disseminate information about the standard to the spill response community. Here, we discuss the components of the standard in detail, and provide information on available documentation, example data, file interchange formats, and methods to provide feedback to NOAA.

Design of a Model for Risk Reduction in Project Management in Small and Medium-Sized Enterprises

In general, it can be said that a project is a means of change so that the organization or individual obtain something they do not currently have, and which, in some respects, can ensure its functioning within the system in society, in the market, etc. Organizations often use different tools and techniques in project implementation to help manage projects. The selection of the optimal method requires a thorough systematic analysis. The chosen method must cover the requirements of project management with regard to its size and nature. One such tool is the ISO 21500 Guidance on project management standard, which defines the basic processes and documents needed for project management. The aim of this article is to propose a model through which it would be possible to effectively manage projects in small and medium enterprises (SMEs), i.e., where generally available international methodologies for project management are not introduced. The proposed model (referred to as Model B) was verified on projects in different SMEs in Slovakia. Mathematical evaluation presented in the paper as well as the knowledge and experience from this verification were summarized and the proposed Model B was modified (referred to as SMEPM: small and medium enterprises project management) so that it can be used in the implementation of other projects in the conditions of SMEs.