scholarly journals LOCALIZING CONTENT MODERATION: APPROACHING THE ORIENTATIONAL SPACES OF FACEBOOK GROUP ADMINS AND MODS

Author(s):  
Scott Rodgers ◽  
Liam McLoughlin ◽  
Andrea Ballatore ◽  
Susan Moore

This paper contributes to the burgeoning literature on content moderation by focusing on its practice in relation to localized social media contexts, an area which remains under-researched. It makes two key contributions. Firstly, it presents the results of a study on moderation practices in relation to place-named Facebook groups across Greater London. Drawing on in-depth interviews with administrators and moderators from 16 Facebook groups, we focus on exploring how such administrators and moderators negotiate an apparent ‘orientational’ tension between ‘translocality’ and ‘locality’. On the one hand, we explore how administrators and moderators oriented partly to what might be understood as the 'translocal' space of Facebook as a platform. On the other hand, we also sought to understand how such administrators and moderators orient to the localised situation surrounding the place-named Facebook group. Our second key contribution aligns with the conference theme on co-dependence and social media, outlining a conceptual approach for researching the geographical contexts or ‘place’ of content moderation more broadly. We emphasize the inherent, practical locality of content moderation. Drawing on a long tradition of relational approaches in human geography, cultural anthropology and philosophy, we conceptualize ‘locality’ as something produced through practical action, rather being pre-given, specific geographical locations. Approaching the place or context of content moderation relationally, rather than via geographical scales such as local or global, might not only provide a more context sensitive approach, but also, underline the limits of large-scale moderation, whether by platforms or governments, or through human or algorithmic interventions.

2018 ◽  
Vol 20 (11) ◽  
pp. 4177-4194 ◽  
Author(s):  
Tzlil Sharon ◽  
Nicholas A John

This study focuses on the perceptions and practices of anonymous communication with friends enabled by tie-based anonymous apps. Based on qualitative analysis of in-depth interviews with users of the application Secret, the strategies deployed by interviewees in order to de-anonymize other users are emphasized and placed within the broader context of the real-name web. The article shows that Secret was not only based on pre-existing social networks but also drew on the network as a structure of thought. The concept of networked anonymity is introduced to account for the ways that anonymous actors imagine one another as “someone,” rather than as an unknown “anyone.” As such, the survivability of this communicative model is inherently limited by competing forces—the drive to connectivity, on the one hand, and to anonymity, on the other.


2015 ◽  
Vol 43 (1) ◽  
Author(s):  
Hadewijch Vanwynsberghe ◽  
Elke Boudry ◽  
Pieter Verdegem

The impact of parenting styles on the development of social media literacy The impact of parenting styles on the development of social media literacy While a lot of research on social media tends to focus on either the benefits or risks of social media for adolescents, scholars have paid less attention to how adolescents actually use these media. In this paper, we focus on the impact of parenting styles on the development of adolescents’ social media literacy concerning the use of Facebook. Our research consists of a large-scale survey with a sample of 1,319 adolescents and 27 in-depth interviews. We use the perceived parenting styles to investigate adolescents’ use of social media in general and their use of Facebook in particular. When looking at levels of social media literacy concerning Facebook, we find significant differences between teenagers who encounter authoritative or permissive parenting styles; adolescents whose parents adopt an authoritative style score better on items related to critical skills, while respondents with permissive parents have more freedom in their use of Facebook and score better on technical competencies.


Author(s):  
Tijana Milosevic

An analysis of the policies and mechanisms that social media companies have developed to address bullying on their platforms is provided in this chapter. Relying on an analysis of texts and an examination of specific platforms, as well as on in-depth interviews with social media companies, e-safety experts and NGO representatives, the chapter documents what is missing in the policies and what the implications of such wording are. The companies’ moderation systems are examined, what can be known about their effectiveness and the consequences of such mechanisms for child protection and empowerment on the one hand and users’ freedom of speech on the other. The pattern of how the policies tend to evolve, and how this development can affect the perceptions of regulators, is considered as well.


2017 ◽  
Vol 5 (1) ◽  
pp. 70-82
Author(s):  
Soumi Paul ◽  
Paola Peretti ◽  
Saroj Kumar Datta

Building customer relationships and customer equity is the prime concern in today’s business decisions. The emergence of internet, especially social media like Facebook and Twitter, changed traditional marketing thought to a great extent. The importance of customer orientation is reflected in the axiom, “The customer is the king”. A good number of organizations are engaging customers in their new product development activities via social media platforms. Co-creation, a new perspective in which customers are active co-creators of the products they buy and use, is currently challenging the traditional paradigm. The concept of co-creation involving the customer’s knowledge, creativity and judgment to generate value is considered not only an upcoming trend that introduces new products or services but also fitting their need and increasing value for money. Knowledge and innovation are inseparable. Knowledge management competencies and capacities are essential to any organization that aspires to be distinguished and innovative. The present work is an attempt to identify the change in value creation procedure along with one area of business, where co-creation can return significant dividends. It is on extending the brand or brand category through brand extension or line extension. This article, through an in depth literature review analysis, identifies the changes in every perspective of this paradigm shift and it presents a conceptual model of company-customer-brand-based co-creation activity via social media. The main objective is offering an agenda for future research of this emerging trend and ensuring the way to move from theory to practice. The paper acts as a proposal; it allows the organization to go for this change in a large scale and obtain early feedback on the idea presented. 


Author(s):  
Olga V. Khavanova ◽  

The second half of the eighteenth century in the lands under the sceptre of the House of Austria was a period of development of a language policy addressing the ethno-linguistic diversity of the monarchy’s subjects. On the one hand, the sphere of use of the German language was becoming wider, embracing more and more segments of administration, education, and culture. On the other hand, the authorities were perfectly aware of the fact that communication in the languages and vernaculars of the nationalities living in the Austrian Monarchy was one of the principal instruments of spreading decrees and announcements from the central and local authorities to the less-educated strata of the population. Consequently, a large-scale reform of primary education was launched, aimed at making the whole population literate, regardless of social status, nationality (mother tongue), or confession. In parallel with the centrally coordinated state policy of education and language-use, subjects-both language experts and amateur polyglots-joined the process of writing grammar books, which were intended to ease communication between the different nationalities of the Habsburg lands. This article considers some examples of such editions with primary attention given to the correlation between private initiative and governmental policies, mechanisms of verifying the textbooks to be published, their content, and their potential readers. This paper demonstrates that for grammar-book authors, it was very important to be integrated into the patronage networks at the court and in administrative bodies and stresses that the Vienna court controlled the process of selection and financing of grammar books to be published depending on their quality and ability to satisfy the aims and goals of state policy.


2019 ◽  
Author(s):  
Robert C. Hockett

This white paper lays out the guiding vision behind the Green New Deal Resolution proposed to the U.S. Congress by Representative Alexandria Ocasio-Cortez and Senator Bill Markey in February of 2019. It explains the senses in which the Green New Deal is 'green' on the one hand, and a new 'New Deal' on the other hand. It also 'makes the case' for a shamelessly ambitious, not a low-ball or slow-walked, Green New Deal agenda. At the core of the paper's argument lies the observation that only a true national mobilization on the scale of those associated with the original New Deal and the Second World War will be up to the task of comprehensively revitalizing the nation's economy, justly growing our middle class, and expeditiously achieving carbon-neutrality within the twelve-year time-frame that climate science tells us we have before reaching an environmental 'tipping point.' But this is actually good news, the paper argues. For, paradoxically, an ambitious Green New Deal also will be the most 'affordable' Green New Deal, in virtue of the enormous productivity, widespread prosperity, and attendant public revenue benefits that large-scale public investment will bring. In effect, the Green New Deal will amount to that very transformative stimulus which the nation has awaited since the crash of 2008 and its debt-deflationary sequel.


Author(s):  
Charlotte P. Lee ◽  
Kjeld Schmidt

The study of computing infrastructures has grown significantly due to the rapid proliferation and ubiquity of large-scale IT-based installations. At the same time, recognition has also grown of the usefulness of such studies as a means for understanding computing infrastructures as material complements of practical action. Subsequently the concept of “infrastructure” (or “information infrastructures,” “cyberinfrastructures,” and “infrastructuring”) has gained increasing importance in the area of Computer-Supported Cooperative Work (CSCW) as well as in neighboring areas such as Information Systems research (IS) and Science and Technology Studies (STS). However, as such studies have unfolded, the very concept of “infrastructure” is being applied in different discourses, for different purposes, in myriad different senses. Consequently, the concept of “infrastructure” has become increasingly muddled and needs clarification. The chapter presents a critical investigation of the vicissitudes of the concept of “infrastructure” over the last 35 years.


Author(s):  
Jochen von Bernstorff

The chapter explores the notion of “community interests” with regard to the global “land-grab” phenomenon. Over the last decade, a dramatic increase of foreign investment in agricultural land could be observed. Bilateral investment treaties protect around 75 per cent of these large-scale land acquisitions, many of which came with associated social problems, such as displaced local populations and negative consequences for food security in Third World countries receiving these large-scale foreign investments. Hence, two potentially conflicting areas of international law are relevant in this context: Economic, social, and cultural rights and the principles of permanent sovereignty over natural resources and “food sovereignty” challenging large-scale investments on the one hand, and specific norms of international economic law stabilizing them on the other. The contribution discusses the usefulness of the concept of “community interests” in cases where the two colliding sets of norms are both considered to protect such interests.


2020 ◽  
Vol 12 (20) ◽  
pp. 8369
Author(s):  
Mohammad Rahimi

In this Opinion, the importance of public awareness to design solutions to mitigate climate change issues is highlighted. A large-scale acknowledgment of the climate change consequences has great potential to build social momentum. Momentum, in turn, builds motivation and demand, which can be leveraged to develop a multi-scale strategy to tackle the issue. The pursuit of public awareness is a valuable addition to the scientific approach to addressing climate change issues. The Opinion is concluded by providing strategies on how to effectively raise public awareness on climate change-related topics through an integrated, well-connected network of mavens (e.g., scientists) and connectors (e.g., social media influencers).


2021 ◽  
Vol 7 (2) ◽  
pp. 205630512110213
Author(s):  
Brooke Erin Duffy ◽  
Annika Pinch ◽  
Shruti Sannon ◽  
Megan Sawey

While metrics have long played an important, albeit fraught, role in the media and cultural industries, quantified indices of online visibility—likes, favorites, subscribers, and shares—have been indelibly cast as routes to professional success and status in the digital creative economy. Against this backdrop, this study sought to examine how creative laborers’ pursuit of social media visibility impacts their processes and products. Drawing upon in-depth interviews with 30 aspiring and professional content creators on a range of social media platforms—Instagram, YouTube, TikTok, Pinterest, and Twitter—we contend that their experiences are not only shaped by the promise of visibility, but also by its precarity. As such, we present a framework for assessing the volatile nature of visibility in platformized creative labor, which includes unpredictability across three levels: (1) markets, (2) industries, and (3) platform features and algorithms. After mapping out this ecological model of the nested precarities of visibility, we conclude by addressing both continuities with—and departures from—the earlier modes of instability that characterized cultural production, with a focus on the guiding logic of platform capitalism.


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