scholarly journals The Effects of Competence and Motivation on Performance Mediated by Organization Commitment (Case Study Indonesian Government Agencies)

2021 ◽  
Vol 8 (1) ◽  
pp. 77-89
Author(s):  
Rhian Indradewa ◽  
Stefano Randi

Performance improvement in the context of government agencies is very important. There are several factors that can affect employee’s performance. These factors serve to ascertain whether the performance will be increased or decreased by involving these factors in performance appraisals. The aim of this study is to analyze the effect of competence and motivation on performance mediated by organization commitment. The population used in this study were employees in Indonesian government agencies. The respondents were 186 of Ministry of Home Affairs employees. The sampling technique used was the Convenience Sampling method. The analytical model used in this study was descriptive and Structural Equation Modeling analysis with LISREL Program. It is concluded that commitment of organization contributes to employee’s performance and is influenced by both, the employee’s competence and motivation, whereas the competence and the motivation do not give any effect to their performance. Keywords: Competence, Motivation, Organization Commitment, Performance.

2019 ◽  
Vol 1 (1) ◽  
pp. 1-8
Author(s):  
Khairunnisak Khairunnisak ◽  
Muafi Muafi

This study discusses how teacher training, family support and self efficacy have an effect on achievement at motivation of Madrasah Tsanawiyah Lubuk Pakam, Deli Serdang, North Sumatera, Indonesia. The purpose of this study was to examine and analyze the effect of teacher training with the role of self efficacy as mediation on chievement motivation and influence of family support to motivation achievement teacher of State at Madrasah Tsanawiyah of Lubuk Pakam, Deli Serdang, North Sumatera, Indonesia The sampling technique used a census technique with 43 respondents teacher of State at Madrasah Tsanawiyah Negeri Lubuk Pakam, Deli Serdang, North Sumatra, Indonesia and have attended teacher certification training. The analytical tool used is SmartPLS v.3.2.7 with SEM (Structural Equation Modeling) analysis method. Finally, results revealed a positive and significant effect on selfefficacy, self-efficacy a positive and significant effect on achievement motivation, family support a positive and significant impact on achievement motivation, self-efficacy proven to mediate the influence of teacher training on achievement motivation.


2020 ◽  
Vol 4 (1) ◽  
pp. 10-24
Author(s):  
Adhi Nurcahyo Achmad ◽  
Samsir Samsir ◽  
Yulia Efni

This study aims to see and determine the direct effect of the marketing mix on purchasing decisions and customer satisfaction. Research site at the Kimteng coffee shop Pekanbaru. The population in this study were all customers who made repeat purchases at the Kimteng coffee shop Pekanbaru. The sampling technique used was non-probability sampling using the simple random sampling method, because the sampling of members from the population was done randomly without paying attention to the strata in the population. Determining the number of samples 5 times the number of variable indicators as many as 30 are used. Thus, the number of samples to be studied in this study was 150 people. In this study, researchers will use SEM (Structural Equation Modeling) analysis. The results of this study indicate that there is a positive and significant influence between the marketing mix on purchasing decisions and there is a positive and significant influence between the marketing mix and purchasing decisions on customer satisfaction. Purchasing decisions are able to positively and significantly mediate between marketing strategies and customer satisfaction.


Author(s):  
Khoirul Anwar ◽  
Muhammad Havidz Aima

The purpose of this study is to find out and explain the effect of competence and motivation on organizational commitment and its implications for employee performance, which in this case is the performance of the PBC Audit Functional Officer at the Directorate General of Customs and Excise, Ministry of Finance of the Republic of Indonesia. The research method uses a quantitative approach, which became the population in this study were 318 PBC Audit Functional Officers of the Directorate General of Customs and Excise. The selection of sample is done by simple random sampling technique (Slovin 10% error tolerance), so that 77 respondents are determined. Data collection techniques that used are interviews and questionnaire instruments. The questionnaire survey instrument was randomly delivered to the PBC Audit Functional Officer at the Directorate General of Customs and Excise. The data is analyzed using structural equation modeling (SEM) with the Smart PLS 3.0 software program. This study revealed that competence, motivation and commitment organizational had a significant positive effect on employee performance, both partially and simultaneously. Besides that, organizational commitment variable does not mediate competence and motivation variables on employee performance.


2018 ◽  
Vol 15 (2) ◽  
pp. 247-268
Author(s):  
Musriha Musriha

The purpose of this study was to examine direct and indirect effects of an integrated model of servicescape and personal communication quality upon customer loyalty, and considered customer satisfaction as intervening variable. This study used a causal design. The main data used in this study are primary data collected through the circulation of questionnaires to the respondents Mandiri bank customers in Surabaya. The sampling technique using purposive sampling method to determine the sample based on the consideration of researchers. Data Analysis used SEM (Structural Equation Modeling) analysis technique by program package AMOS 16. Based on the analysis it can be concluded that: the result of study supports the influence of servicescape to customer satisfaction, supports the influence of servicescape to customer loyalty, supports the influence of personal communication quality to customer satisfaction, supports the influence of personal communication quality to customer loyalty, supports the influence of customer satisfaction to customer loyalty, supports the influence of servicescape and personal communication quality to customer loyalty through customer satisfaction.


2021 ◽  
Vol 12 (3) ◽  
pp. 446
Author(s):  
Vivian Angel ◽  
Moses Natadirja

<div class="WordSection1"><p><em>The purpose of this study was to determine: 1) Whether eWOM has a positive effect on purchase decisions, 2) Does Ease of Use have a positive effect on purchase decisions, 3) Does trust have a positive effect on purchase decisions. Data collection in this study was carried out using a questionnaire distributed online to Blibli users. The number of respondents used in this study is 100 respondents. The sampling technique used in this study is non-probability sampling by relying on judgmental sampling. Partial least square-structural equation modeling (PLS-SEM) analysis was performed using the SmartPLS 3.0 program to analyze the data. The findings of this study are that eWOM, Ease of Use and Trust have a positive effect on purchase decisions. The contribution of this research can provide input to the Blibli company to better maintain and manage ease of use, trust and electronic word of mouth so that Blibli users can use Blibli more freely and comfortably so that transactions carried out in Blibli can run more smoothly and safely, which is then will give Blibli an advantage as a player in Internet-based transaction systems because it is a fast paced industries that can change in a matter of time.</em></p></div><em><br clear="all" /></em>


2015 ◽  
Vol 31 (3) ◽  
pp. 1073
Author(s):  
Cheng-Lung Wu

<p><em>The purpose of this research is to verify the validity of an antecedent-consequence integrating model of recreationist-environment fit (R-E fit). This study selected the marine sport tourists in the Guaninting waters of Penghu as the subjects. The research used a questionnaire survey with 300 questionnaires handed out and returned. Of these, 253 were valid and 47 were invalid; therefore, the effective response rate was 84.3%. Then the associated data were collected for descriptive statistical analysis and structural equation modeling analysis using statistical software SPSS20.0 and Smart PLS 2.0. The research results reveal the following conclusions: (1) Familiarity has significant influence on R-E fit; (2) Self-efficacy has significant influence on R-E fit; (3) Restorative environment features have significant influence on R-E fit; (4) Recreational environment hassles have little significant influence on R-E fit; (5) R-E fit has significant influence on flow experience; (6) R-E fit has significant influence on recreational satisfaction; and (7) R-E fit has significant influence on destination loyalty. Accordingly, at the end of this study, suggestions </em><em>are offered for future research, along with implications for tourism management.</em></p>


Author(s):  
Azhar Maksum ◽  
Iskandar Muda ◽  
Ibnu Austrindanney Sina Azhar

This study aims to analyze the opportunities for implementing Non-Cash Transactions (Non-Cash Applied Transactions) at Village-Owned Enterprises as the application of Enterprise Resources Planning (ERP) Theory in North Sumatra. This type of research is quantitative descriptive research. The test was carried out by using Structural Equation Modeling analysis with the Formative approach. The tool used is SmartPLS. The study population was village-owned enterprises in Simalungun, Batubara and Asahan districts, North Sumatera, Indonesia. The sampling technique was carried out by using purposive sampling method. In addition, an assessment of community perceptions of implementation was also carried out. The research variables used are supervision, provider support, banking support (support of banking facilities), human aspect, regulation, resistance, commitment and training. The training variable at Village Business Entities has a significant partial effect on the Successful Application of Non-Cash Transactions of Village Business Entities in North Sumatra. This shows that the more frequent training and assistance are held at village business entities, the easier it will be to implement non-cash transactions at village enterprises. Meanwhile, the variables of Supervision, Provider Support, Banking Support, Human Resources, Regulation, Resistance and Commitment did not have a significant effect on the success of village non-cash transactions in North Sumatra.


Author(s):  
Senen Machmud

This study aims to determine the effect of self-efficacy towards work perception and job satisfaction. The population of this study is the employees of government agencies in Bandung, Indonesia. The total samples are 117 employees with purposive sampling technique. This study uses Partial Least Square-Structural Equation Modeling (SEM) for analyzing the data. The results showed that self-efficacy significantly influences the work perception and job satisfaction. Moreover, it is found that work perception has a significant effect on job satisfaction. It shows that the level of self-efficacy can increase the work perception and job satisfaction. It indicates that the high level of self-efficacy will be a positive influence on the behavior of employees in conducting their duties so that it can increase their job satisfaction.


2017 ◽  
Vol 15 (2) ◽  
pp. 247
Author(s):  
Musriha Musriha

The purpose of this study was to examine direct and indirect effects of an integrated model of servicescape and personal communication quality upon customer loyalty, and considered customer satisfaction as intervening variable. This study used a causal design. The main data used in this study are primary data collected through the circulation of questionnaires to the respondents Mandiri bank customers in Surabaya. The sampling technique using purposive sampling method to determine the sample based on the consideration of researchers. Data Analysis used SEM (Structural Equation Modeling) analysis technique by program package AMOS 16. Based on the analysis it can be concluded that: the result of study supports the influence of servicescape to customer satisfaction, supports the influence of servicescape to customer loyalty, supports the influence of personal communication quality to customer satisfaction, supports the influence of personal communication quality to customer loyalty, supports the influence of customer satisfaction to customer loyalty, supports the influence of servicescape and personal communication quality to customer loyalty through customer satisfaction


2021 ◽  
Vol 10 (1) ◽  
pp. 72-96
Author(s):  
Pontjo Bambang ◽  
Yesa Ramadhani

The purpose of this study was to empirically examine the effect of product quality on consumer brand image, the effect of marketing communication on consumer brand image, and the effect of brand image on loyalty. This study uses primary and secondary data sources obtained directly by distributing 100 questionnaires to respondents. The sampling method is non-probability with a pirposive sampling technique. The criteria for respondents are male, the research method uses SEM (Structural Equation Modeling) analysis. The findings of this study are, The first hypothesis which states that product quality affects brand image and is proven significantly, the second hypothesis which states that marketing communication affects brand image is not proven significantly, the third hypothesis which states that brand image affects customer loyalty is proven significantly


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