scholarly journals Recruitment into the Nigerian Federal Public Service: Constraints and Agenda for Reform

2017 ◽  
Vol 7 (4) ◽  
pp. 76
Author(s):  
Ademola Pius Adebisi
Keyword(s):  
Public Service ◽  
Research Work ◽  
Public Officials ◽  
Government Officials ◽  
Recruitment Process ◽  
Secondary Sources ◽  
Social Pressures ◽  
The Social ◽  
Federal Public Service

It has been observed that the Nigerian Federal Public Service has been bedeviled by over blotedness, low productivity, ineffectiveness, cronism and manpower lopsidedness. These challenges have been traced to the flawed recruitment into the service. This research work investigated the recruitment process into the Nigerian public service using primary and secondary sources of data and the Federal public service as a case study and discovered that, both exogenous and endogenous social pressures have been the banes of recruitment into the Nigerian Federal Public Service. The study therefore proposed an agenda for reform which among others include: re-orientation of public officials handling recruitment process; establishment of Bureau of Employment Monitoring (BEMO) to perform oversight function over recruitment process; sanctioning of erring government officials handling recruitment into the service and reforming the Nigerian economy with a view to stimulating more jobs in the private sector and thereby reducing the social pressures on public service jobs.

Coming together after a tragedy: how the S.S. Eastland disaster of 1915 affected welfare capitalism and helped shape the Hawthorne studies

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jeff Muldoon ◽  
Yaron J. Zoller
Keyword(s):  
Crisis Management ◽  
Traumatic Event ◽  
Historical Study ◽  
Welfare Capitalism ◽  
Content Type ◽  
Secondary Sources ◽  
The Social ◽  
Plant Site ◽  
Western Electric

Purpose This paper aims to conduct a historical study using both primary (archival data) and secondary sources to evaluate the social conditions of the community of employees at Hawthorne Works between 1907 and 1933. Design/methodology/approach This paper evaluates the historical and social context of the 1915 Eastland disaster, specifically, the effects of the Eastland disaster on the community and the company to improve understanding of the contextual background and conditions which influenced the Hawthorne studies. This will also serve as a case study of crisis management. Findings The findings of the paper argue that the Eastland disaster likely contributed to the expansion of welfare capitalism practices by Western Electric in the 1920s–1930s and established the social and communal conditions which made the Hawthorne studies (1924–1933) possible. Originality/value Rather than evaluating the Hawthorne studies themselves, this paper focuses on social factors which made the Hawthorne Works plant site and the community serving it an ideal locale to host the famous studies as part of Western Electric’s practice of welfare capitalism and a distraction from the traumatic event which scarred the community and urged the Western Electric company to react. This study also provides an early example of crisis management.

scholarly journals Unequal and Gendered: Assessing the Impacts of Austerity Cuts on Public Service Users

2021 ◽  
pp. 1-21
Author(s):  
Annette Hastings ◽  
Peter Matthews ◽  
Yang Wang
Keyword(s):  
Administrative Data ◽  
Public Service ◽  
Service Provision ◽  
Environmental Services ◽  
Service Needs ◽  
Empirical Examination ◽  
The Social ◽  
Public Service Provision ◽  
The Impact

A decade of austerity has amplified concern about who gets what from public services. The article considers the socio-economic and gendered impacts of cuts to local environmental services which have increased the need for citizens to report service needs and effectively ‘co-produce’ services. Via a case study of a UK council’s decade of administrative data on citizen requests and service responses, the article provides one of the first detailed analyses of the unfolding impact of austerity cuts over time on public service provision. It demonstrates the impact of austerity across the social gradient, but disproportionately on the least affluent, especially women. The article argues for the importance of detailed empirical examination of administrative data for making visible, and potentially tackling, long standing inequalities in public service provision.

scholarly journals Triangulation and Trustworthiness —Advancing Research on Public Service Interpreting through Qualitative Case Study Methodologies

2020 ◽  
Vol 7 (1) ◽  
pp. 31-52
Author(s):  
Maria Aguilar Solano
Keyword(s):  
Social Sciences ◽  
Research Methods ◽  
Public Service ◽  
Qualitative Case Study ◽  
Participant Observation ◽  
Qualitative Inquiry ◽  
Future Research ◽  
Practical Application ◽  
The Social

Abstract: This paper discusses a research methods approach to investigate phenomena in interpreting studies based on a triangulation of qualitative methods. It discusses the concept of triangulation, as developed in the social sciences by Campbell and Fiske (1959), with an emphasis on the process of combining and integrating multiple methods. It reviews previous applications of triangulation in translation and interpreting studies and describes the advantages of systematic triangulation for empirical research. The implications of this approach for future research in public service interpreting concerning the trustworthiness of the interpretative nature of qualitative inquiry are also discussed. To demonstrate the practical application of triangulation in public service interpreting settings, this paper draws on a case study conducted by the author where triangulation of participant observation, focus groups and audio-recorded interaction was employed. The integration of the different research methods utilized, as well as the findings derived by triangulation, are illustrated through examples from this study.Resumen: Este artículo presenta un enfoque metodológico basado en la triangulación de métodos de investigación cualitativos y el cual facilita el estudio de fenómenos de la interpretación en los servicios públicos. Se analiza el concepto de triangulación desarrollado por Campbell y Fiske (1959) y se hace énfasis en el proceso de combinación e integración de múltiples métodos. Se revisan aplicaciones de la triangulación dentro los estudios de traducción e interpretación y se describen las ventajas de la triangulación sistemática para la investigación empírica. También se tratan las implicaciones que tiene este enfoque para futuras investigaciones en interpretación en servicios públicos con respecto a la confiabilidad de la tarea interpretativa que desarrolla el investigador en los estudios cualitativos. Para demostrar la aplicación práctica de la triangulación en este campo, este artículo se basa en un estudio de caso realizado por el autor en el que se utilizó la triangulación de observación participante, grupos focales y grabaciones en audio de eventos interpretados. La integración de los diferentes métodos de investigación utilizados, así como los resultados derivados de la triangulación, se ilustran a través de ejemplos de este estudio

Revealing the hidden costs: Research experiences from a case study evaluation project

2002 ◽  
Vol 2 (2) ◽  
pp. 69-73 ◽  
Author(s):  
Jo Burton ◽  
Rashmi Rajan
Keyword(s):  
Close Contact ◽  
Economic Consequences ◽  
Research Experience ◽  
Government Officials ◽  
Research Experiences ◽  
The Social ◽  
Study Evaluation ◽  
Pain And Suffering ◽  
Evaluation Project

Aftermath: the social and economic consequences of workplace injury and illness was a case study evaluation of the experiences of 15 individuals injured or made ill at work, their families, friends, workplaces, colleagues and government officials. 1 It was a unique research experience for those on the project team, as it brought the researchers into close contact with the pain and suffering of the participants. This article discusses the methodology of the study, the experience of the researchers, and what lessons can be taken from these research experiences. 1 Copies of the report are available online at: www.dol.govt.nz .

scholarly journals The social construction of refugees & asylum-seekers: a case study of South Africa.

2021 ◽  
Author(s):  
Laura Anne McDonough McDonough
Keyword(s):  
South Africa ◽  
Social Construction ◽  
South African ◽  
Asylum Seekers ◽  
Nation Building ◽  
Public Officials ◽  
Socially Constructed ◽  
Nation States ◽  
The Social

Refugees/asylum-seekers are socially constructed as being economically, politically and culturally threatening to the nation-state in which they seek asylum. Evidence of this social construction can be found in media, statements by public officials and in opinion polls. By synthesizing the results of research we can identify the commonalities amongst discourses from different nation-states. This allows us to see how refugees/asylum- eekers serve nation building in general. A case study of South Africa is used to show how this discourse relates to the South African nation-building exercise, with particular references to the xenophobic violence of May 2008. What emerges from the case study is that despite evidence that this framework is a good fit for thinking critically about instances of xenophobia in South Africa, there is also evidence of a counter discourse about refugees/asylum-seekers that casts them as deserving of compassion and generosity.

Social tourism programmes for seniors: the case study of Slovenia.

2021 ◽  
pp. 56-71
Author(s):  
Janja Gabruè ◽  
Zorana Medarić
Keyword(s):  
Future Development ◽  
Secondary Sources ◽  
Qualitative Survey ◽  
Key Stakeholders ◽  
The Social ◽  
The Future

Abstract This chapter presents the social tourism programmes for seniors in Slovenia by focusing on three aspects: (i) What programmes, identifiable within the framework of social tourism, exist in Slovenia? (ii) What adjustments do they include to enable seniors to take part? And (iii) what are the benefits of such programmes? The programmes were analysed in two ways: (i) through the analysis of secondary sources, i.e. review of programme webpages and various data provided by programme organizers in the form of reports; and (ii) through a qualitative survey of key stakeholders in the field of social tourism for seniors. The chapter concludes by presenting perspectives for the future development of social tourism for seniors in Slovenia.

Evaluating Training for New Government Officials: A Case Study Using the Success Case Method

2017 ◽  
Vol 46 (4) ◽  
pp. 419-444 ◽  
Author(s):  
Chan Lee ◽  
Dongwon Jeon ◽  
Wooseok Kim ◽  
Jaeeun Lee
Keyword(s):  
Training Program ◽  
Training Programs ◽  
Training Transfer ◽  
Individual Characteristics ◽  
Case Method ◽  
Public Officials ◽  
Government Officials ◽  
Success Case Method ◽  
Effective Training

This study evaluates the training program for newly appointed government officials in Korea and presents the effectiveness of the success case method (SCM) technique for such an evaluation. The training program chosen as the case study is administered by the training institute for public officials of Korea. The SCM technique was used to evaluate this program and to draw implications that could be applied to the design of future training programs. A survey was conducted targeting 321 trainees who completed the program for newly appointed government officials, and 12 trainees were selected who showed a high level of training transfer measures for the qualitative examination. Through the analysis of semistructured interviews, the study deduced the factors that influenced effective training transfer. The results illustrate that the factors that lead to successful application of the training are 15 success factors categorized in the trainee’s individual characteristics, the training design, and the trainee’s work environment. This study provides implications that can be useful in the workplace, including the application of the SCM in evaluating training programs in the public sector, and the factors that should be considered for effective training transfer among newly appointed public officials.

scholarly journals Effectiveness of Passport Application’s Queuing Flow In Order to Improve Public Services - Case Study of APAPO Implementation at the Immigration Office Class I Special Non Border Control South Jakarta

2019 ◽  
Vol 1 (1) ◽  
pp. 99-105
Author(s):  
Beauty Maharani Matutina
Keyword(s):  
Public Service ◽  
Social Life ◽  
Public Services ◽  
Service Providers ◽  
Border Control ◽  
Social Community ◽  
The Social ◽  
Effectiveness And Efficiency

Public services in Indonesia have an important role in every aspect such as economic, social and political. In addition, services like this are also an important element in improving the quality of social life in social life. High quality services are one of the main concerns among the social community, therefore it needs to be considered in providing services. The use of information technology in passport services truly helps increasing the work’s effectiveness and efficiency, which is the service in applying for a passport at the immigration office. Therefore, it is necessary for public service providers to pay attention in carrying out activities to fulfill society’s demands.

scholarly journals ICT and PseudoE-Governance Trap - A Case Study of “SMS Pandan” and “ULAS” in Surakarta City

2017 ◽  
Vol 2 (4) ◽  
pp. 220
Author(s):  
Rutiana Dwi Wahyunengseh ◽  
Andwijoko Mulyanto
Keyword(s):  
Information Technology ◽  
Personal Responsibility ◽  
City Government ◽  
Government Officials ◽  
Democratic Community ◽  
The Social ◽  
Information And Communication ◽  
Buck Passing ◽  
Depth Interviews

The performance of E-governance represents the government’s usage of information technology for democratic community and nation building. This paper reports on a content analysis on the application of information technology to “SMS Pandan” and “ULAS” service by Surakarta City government to examine the extent of e-Governance in the Surakarta region.  The analysis is supplement with in-depth interviews with government officials and the community. The analysis used community based monitoring (CBM) framework to explain the effect of information and communication technology (ICT) use on the social accountability of government service and organization. The results show that procedural formality and patriarchical bureaucratic cultures triggered the emergence of ICT paradox and led to pathologies such depersonalization, buck passing, and atrophy of personal responsibility. This in turn has led to the emergence of a pseudo e-governance. 

Social tourism programmes for seniors: the case study of Slovenia.

2021 ◽  
pp. 56-71
Author(s):  
Janja Gabruè ◽  
Zorana Medarić
Keyword(s):  
Future Development ◽  
Secondary Sources ◽  
Qualitative Survey ◽  
Key Stakeholders ◽  
The Social ◽  
The Future

Abstract This chapter presents the social tourism programmes for seniors in Slovenia by focusing on three aspects: (i) What programmes, identifiable within the framework of social tourism, exist in Slovenia? (ii) What adjustments do they include to enable seniors to take part? And (iii) what are the benefits of such programmes? The programmes were analysed in two ways: (i) through the analysis of secondary sources, i.e. review of programme webpages and various data provided by programme organizers in the form of reports; and (ii) through a qualitative survey of key stakeholders in the field of social tourism for seniors. The chapter concludes by presenting perspectives for the future development of social tourism for seniors in Slovenia.

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