scholarly journals PELATIHAN BAHASA INGGRIS UNTUK MEMBANGUN PELAYANAN PRIMA PADA STAFF TAMAN BACA KESIMAN

2021 ◽  
Vol 1 (2) ◽  
pp. 19-25
Author(s):  
Dewa Ayu Kadek Claria ◽  
I Gusti Ngurah Adi Rajistha

Taman Baca Kesiman Bali merupakan perpustakaan umum yang dibuat dengan menerapkan konsep wisata edukasi. Kegiatan yang dilaksanakan di TBK tidak hanya bersifat nasional namun juga internasional sehingga kemampuan para staf di TBK dalam bidang Bahasa Inggris dan pelayanan perlu mendapatkan perhatian. Melalui hasil survey yang telah dilakukan sebelumnya ditemukan bahwa kemampuan para staff di TBK masih perlu untuk ditingkatkan. Setelah pelatihan dilaksanakan dengan mengedepankan beberapa poin penting pada bidang pelayanan, para staf akhirnya dapat mewujudkan konsep pelayanan prima dengan menggunakan bahasa Inggris. Konsep yang telah dikuasai dan diaplikasikan dalam pelayananan oleh staf TBK adalah konsep pelayanan prima dalam bentuk tata cara (manner) baik dari segi penampilan (grooming) dan juga bentuk pelayanan (hospitality) yang telah tertuang dalam bentuk pelatihan penggunaan fungsi bahasa yaitu greetings, address system, asking questions dan solving problems for guest complaint.

2019 ◽  
Vol 42 ◽  
Author(s):  
Mark Alfano

Abstract Reasoning is the iterative, path-dependent process of asking questions and answering them. Moral reasoning is a species of such reasoning, so it is a matter of asking and answering moral questions, which requires both creativity and curiosity. As such, interventions and practices that help people ask more and better moral questions promise to improve moral reasoning.


PsycCRITIQUES ◽  
1983 ◽  
Vol 28 (5) ◽  
Author(s):  
No authorship indicated
Keyword(s):  

1952 ◽  
Vol 43 (2) ◽  
pp. 125-125
Author(s):  
Lee J. Cronbach
Keyword(s):  

BDJ ◽  
1972 ◽  
Vol 132 (3) ◽  
pp. 87-88
Keyword(s):  

2015 ◽  
Vol 8 (2) ◽  
pp. 67
Author(s):  
Ida Kurnia L

The background of this research is the incapacity of teachers in developing syllabi and lesson plan (RPP). This research is a classroom action research (CAR) at SMP 21 Ambon which aims to improve the competence of teachers in developing the syllabus through professional development with cooperative approach. The study was conducted in two cycles involving collaborators. These results indicated that the ability of teachers/participants in understand-ing of the syllabus and lesson plan (RPP) increased, from an average of 65.31% to 78.75%. The activity teacher/participants also increased which is marked by the increasing boldness of teachers in asking questions and raising such issues and increased cooperation of teachers in developing learning tools, especially for teachers in one subject cluster.Keywords : learning syllabus, lesson plans, Classroom Action Research (CAR).


2013 ◽  
Vol 3 (2) ◽  
pp. 144-150
Author(s):  
Ellen Mueller

This series of videos, Chief Resource Management Officer, decontextualizes and amplifies mundane tasks and actions, exposing an inherent absurdity and dry humor. Conceptually and visually, I engage themes of corporate management structures, cult dynamics, and Sisyphean tasks. Within this work, I am primarily interested in developing situations that disrupt familiar social and political hierarchies. Utilizing recognizable apparel and gestures, I playfully occupy the threshold of absurdity while asking questions about time, value, routines, and the monetization of work and/or presence.


2020 ◽  
Vol 11 (SPL1) ◽  
pp. 462-468
Author(s):  
Latika kothari ◽  
Sanskruti Wadatkar ◽  
Roshni Taori ◽  
Pavan Bajaj ◽  
Diksha Agrawal

Coronavirus disease 2019 (COVID-19) is a communicable infection caused by the novel coronavirus resulting in severe acute respiratory syndrome coronavirus 2 (SARS-CoV). It was recognized to be a health crisis for the general population of international concern on 30th January 2020 and conceded as a pandemic on 11th March 2020. India is taking various measures to fight this invisible enemy by adopting different strategies and policies. To stop the COVID-19 from spreading, the Home Affairs Ministry and the health ministry, of India, has issued the nCoV 19 guidelines on travel. Screening for COVID-19 by asking questions about any symptoms, recent travel history, and exposure. India has been trying to get testing kits available. The government of India has enforced various laws like the social distancing, Janata curfew, strict lockdowns, screening door to door to control the spread of novel coronavirus. In this pandemic, innovative medical treatments are being explored, and a proper vaccine is being hunted to deal with the situation. Infection control measures are necessary to prevent the virus from further spreading and to help control the current situation. Thus, this review illustrates and explains the criteria provided by the government of India to the awareness of the public to prevent the spread of COVID-19.


2019 ◽  
Vol 118 (9) ◽  
pp. 52-60
Author(s):  
Dr.S. Gunapalan ◽  
Dr.K. Maran

Emotional Intelligence is play a vital role to decide  leadership excellence. So this paper to study the  impact of emotional intelligence on leadership excellence of executive employee in public sector organization.Hence the objective of this  research   is to identify the  impact of emotional intelligence on leadership excellence of executive employee in Public Sector Organization in Ampara districtof Sri Lanka.emotional intelligence includes the verbal and non-verbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. Cook (2006)[1]. Emotional intelligence is one of the  essential skill for leaders to manage their subordinate. Accordingly although there is some research done under “Emotional intelligence on leadership excellence of the executive employee in the public organization in Ampara district so this study full filed the gap. Based on the analysis, Self-awareness, Self-management, Social-awareness and Relationship management are the positively affect to the Leadership excellence. So, executive employees should consider about the Emotions of their subordinators when they completing their targets. leaders should pay the attention for recognize the situation, hove to impact their feelings for the performance & recognized their own feelings. Leaders should consider and see their own emotions when they work with others by listening carefully, understand the person by asking questions, identifying non-verbal expressions and solving problems without helming someone’s. Leadersshould consider their subordinators emotions when they find a common idea, government should give to moderate freedom to executive employees in public organization to take the decision with competing the private sector organizations.


2020 ◽  
Author(s):  
Nicholas Mark Stansbury ◽  
Erin Nelson

BACKGROUND Current workflow in GYN triage has medical students interviewing patients after triage by nursing staff. The optimal time to initiate patient contact is unclear. This confusion has led to duplication of questions to patients, interruptions for nurses and fewer patient encounters for students. OBJECTIVE Determine if a restaurant-style buzzer can streamline workflow in gynecology (GYN) triage. METHODS A Plan-Do-Study-Act approach was used. Stakeholders were medical students, nurses, Nurse Practitioners and physicians. Factors contributing to workflow slowdown: students re-asking questions of patients, interruption of nursing staff, confusion about optimal patient flow. The net result was fewer interviews completed by students. The project was introduced during clerkship orientation. Buzzers were provided on weeks 1, 3, 5 of the rotation. Weeks 2, 4, 6 no buzzers were provided as an internal control. After each clerkship, students received a survey assessing key areas of waste and workflow disruption. A focus group with ten nurses was also conducted. RESULTS From February-July 2019, 30/45 surveys were completed (66%) 1. Very difficult/difficult to know when to begin the encounter: 90% without; 21.4% with buzzer p<.001 2. Students re-asking questions: very often/often 96.7% without; 14.8% with buzzer p<.001 3. Nursing staff interruptions: 76.7% very often/often without; 18.5% with buzzer p<.001 4. The odds of interviewing 5 or more patients per shift are ~10X greater using the buzzer χ²=14.2; p<.001 CONCLUSIONS The 10 nurses interviewed unanimously favored the use of the buzzer. Introduction of a simple, low-cost restaurant-style buzzer improved triage work-flow, student and nursing experience.


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