scholarly journals Quality Management Mechanism, Job Satisfaction and Performance Audit

2017 ◽  
Vol 7 (1) ◽  
pp. 25
Author(s):  
Kuang-Hua Wang ◽  
Wun-Hong Su

This paper extends the literature evaluating the relation between the quality management mechanism implementation of Taiwanese government audit and the job satisfaction of government auditors for the government auditors’ identification of the influential factors to improve performance audit. The questionnaire survey was employed in this study. A total of 613 questionnaires were sent and 535 valid responses were collected. The return rate is 87.28%. The empirical results demonstrate that most government auditors fulfill the governmental policies and are satisfied with the current job condition after the senior executives strive to establish the auditing quality management mechanism. The influential factors of performance audit enhancement for government auditors appear significance.

2021 ◽  
Vol 18 (2) ◽  
Author(s):  
Nooradzlina Mohd Pauzi ◽  
◽  
Asma Shazwani Shari ◽  
Hadhifah Fadhlina Ismail ◽  
Azyanee Luqman ◽  
...  

Job stress has become a global problem in recent years, and it is rising year after year. The purpose of this research was to identify influential factors of job stress that affect job satisfaction among the employees in the government sector in the southern region of Malaysia. This research is important because it will help the company determine the best way to assist their workers in improving their job satisfaction. Job stress consists of three elements, namely workload, role conflict, and interpersonal relationships. The questionnaires were distributed to 108 respondents who were employees at Lembaga Kemajuan Johor Tenggara (KEJORA). Descriptive statistics, Cronbach alpha, and regression analysis were employed to analyse the result using the SPSS analysis. The findings revealed that a significant positive relationship exists between interpersonal relationship and job satisfaction whereas role conflict and workload does not influence job satisfaction. Finally, limitations and suggestions for this study are also highlighted.


2014 ◽  
Vol 67 ◽  
pp. 63-75 ◽  
Author(s):  
Vaclovas Lakis ◽  
Jurga Nemanytė

Veiklos auditas yra labai svarbi priemonė užtikrinant tinkamą kiekvienos valstybės viešojo sektoriaus funkcionavimą ir valstybės lėšų bei turto naudojimą. Galutinis veiklos audito dokumentas yra ataskaita, kurioje pateikiamos audito rekomendacijos. Jose nurodomi nustatytų klaidų ir trūkumų šalinimo būdai. Rekomendacijų įgyvendinimas yra vienas iš svarbiausių audito rezultatyvumo matavimo rodiklių.Straipsnio tikslas yra ištirti valstybinio audito rekomendacijų pobūdį ir jų įgyvendinimo problemas. Straipsnyje nagrinėjama veiklos audito mastas ir metodai, rekomendacijų samprata ir svarba, veiklos audito metu atskleisti trūkumai, pateiktų rekomendacijų pobūdis ir jų įgyvendinimo problemos.Pagrindiniai žodžiai: veiklos auditas, rekomendacijos, stebėsena.The significance of recommendations in ensuring the results of performance audit in public sectorVaclovas Lakis, Jurga Nemanytė SummaryEvery country, in order to finance public sector allocates much finances (funds). Performance audit evaluates it from the point of view of efficiency and effectiveness, which is performed by high level auditing institutions. The most risky areas of public sector are analyzed during the process of auditing. Therefore, in the process of research (investigation) the conclusions and the connection with the submitted recommendations were analyzed for the period of 2008–2012. There were defined 11 mistakes and several groups of shortcomings. Many shortcomings are related with public administration, not properly regulated certain processes or institutional performance, the determined regulations are not followed, the performance lacks control, the funds (finances) are not effectively used, the co-operation is rather negligible.Some mistakes and shortcomings appear systematically, which implicate, that the entities under auditing and governmental institutions do not pay proper attention to implementation of recommendations presented by performance auditors. Hence, having produced performance auditing, the highest audit institution provides recommendations to the entity under auditing, how to eliminate identified shortcomings and what measures should be taken in order to avoid the occurrence of such shortcomings in the future. In literature and auditing manuals it is stated, that the audited entity makes a decision on how to implement the recommendations. However, this opinion is not completely correct. It should not be assumed, that such institutions which undergo recommendations of auditing can decide on their own whether to follow these recommendations or not. Therefore, if it depended on the decision made by the entity under auditing the post-auditing activity would loosen its importance and performance would depend on the quality of recommendations.Moreover, the auditors must be very prudent in formulating recommendations; much more attention should be paid to the steps which have to be taken, but not to the process of doing it. According to each performance auditing result several recommendations can be provided to different institutions. During the period 2008–2012 – 964 recommendations were presented to different institutions. The greatest number of recommendations was addressed to the Government and other ministries. They are related with the necessity of changing regulations. According to the data presented by state control, 92% of presented recommendations were implemented. In fact, audited entities agree with the presented recommendations and seek to implement them. However, when the audited entities disagree with the provided recommendations they usually state, that recommendations are not relevant and the process of implementation is rather complicated. Therefore, the performance auditors should co-operate with audited entities in order to put into practice the recommendations, otherwise some unforeseen difficulties may occur.an>


CCIT Journal ◽  
2019 ◽  
Vol 10 (1) ◽  
pp. 46-61
Author(s):  
Stefan Fernando ◽  
Andeka Rocky Tanaamah ◽  
Agustinus Fritz Wijaya

Quality management is one of important aspects in the company for keep the quality of service and gaining trust from its customers, however there are some problems in monitoring the quality and performance audit result, audit schedule distribution, and ISO 9001:2008 document distribution. Therefore it needs to be managed with an integrated database system.The Purpose of this research is to design and build information system of quality management to help monitoring the quality and performance audit result, audit schedule distribution, and helps the management of ISO 9001:2008 document.System development model in this research used prototyping method. The test results using Black Box Testing Methods and interview with users indicated that the developed Information System of Quaity Management (ISQM) has been functioning in accordance with the expected functional and operational requirements.


2019 ◽  
Vol 8 (4) ◽  
pp. 2849-2858

Civil Servants (ASN) is the basis for implementing the government system in Indonesia, ASN's existence is essentially the backbone of the government in carrying out national development. Therefore ASN is expected to be able to mobilize and launch government tasks in development, including serving the community. This study reveals competence, and job satisfaction and its implications for employee performance. Survey of the perceptions of 376 employees of the Ministry of Agrarian Affairs and Spatial Planning / National Land Agency of the Republic of Indonesia. Data analysis was performed with Weighted Mean Score and Structural Equation Modeling. The results showed that: (1) Competence, Job Satisfaction and Performance of Civil Servants of the National Land Agency of the Republic of Indonesia showed good conditions, but not optimal; (2) Competency and job satisfaction of employees simultaneously and partially have positive and significant implications for the Performance of Civil Servants of the Ministry of Agrarian Affairs and Spatial Planning / National Land Agency of the Republic of Indonesia.


2015 ◽  
Vol 4 (3) ◽  
Author(s):  
Muhammad Busyairi

This study aims to analyze: (1) the effect of promotion on job satisfaction among echelon IIIofficials in West Lombok regency, (2) the effect of promotion on their work motivation, (3) the effectof work motivation on their satisfaction, (4) the effect of promotion on their job satisfaction throughthe use of work motivation.This research is categorized as a associative causal study. The techniqueof data collection employed literature studies and questionnaires. Population of the study covered169 echelon III officials in West Lombok regency. The data were analyzed using Path Analysistechnique. Results of the study show that: (1) promotion had a positive effect on work motivation; (2)promotion had a positive and significant effect on the work motivation (3) work motivation had apositive and significant impact on the job satisfaction (4) promotion had a positive and significanteffect on the job satisfaction through the provision of motivation from the Government of WestLombok Regency. Results of the study recommend that the authorities of West Lombok regencyshould conduct the promotion process in a fair way by considering the educational background,competence and performance of its staff. Thus, their work motivation and job satisfaction wouldimprove significantly.Keywords: promotion, work motivation, and job satisfaction.


2014 ◽  
Vol 45 (3) ◽  
pp. 239-245 ◽  
Author(s):  
Robert J. Calin-Jageman ◽  
Tracy L. Caldwell

A recent series of experiments suggests that fostering superstitions can substantially improve performance on a variety of motor and cognitive tasks ( Damisch, Stoberock, & Mussweiler, 2010 ). We conducted two high-powered and precise replications of one of these experiments, examining if telling participants they had a lucky golf ball could improve their performance on a 10-shot golf task relative to controls. We found that the effect of superstition on performance is elusive: Participants told they had a lucky ball performed almost identically to controls. Our failure to replicate the target study was not due to lack of impact, lack of statistical power, differences in task difficulty, nor differences in participant belief in luck. A meta-analysis indicates significant heterogeneity in the effect of superstition on performance. This could be due to an unknown moderator, but no effect was observed among the studies with the strongest research designs (e.g., high power, a priori sampling plan).


2020 ◽  
Vol 19 (6) ◽  
pp. 1035-1055 ◽  
Author(s):  
S.V. Pankova ◽  
V.V. Popov

Subject. The article considers the development of a set of methods and indicators of economic analysis, which can be used for performance audit of customs authorities, using the Volga Customs Administration case. Objectives. The aim is to justify the use of analytical procedures to rank the effectiveness of customs payments for the purpose of performance audit of customs authorities. Methods. We employ general scientific methods of research, i.e. dialectical and monographic methods, logical analysis, comparison, as well as the Euclidean distance method. Results. We reviewed works by Russian and foreign scholars on the history of customs audit development and internal financial control of customs authorities, gave scientific credence to attributing the system of customs payment and performance to the indicators of economic activity of customs authorities. Due to the lack of methods for assessing the performance of customs authorities, the use of analytical procedures during the performance audit seems to be a promising area. Conclusions. When verifying the scientific hypothesis put forward in the study, we established that the introduction and development of the ranking system for the performance of customs authorities related to the collection of customs duties can contribute to effective financial audit of customs authorities in general.


GIS Business ◽  
2018 ◽  
Vol 13 (1) ◽  
pp. 1-9
Author(s):  
Gunjan Sharma ◽  
Tarika Singh ◽  
Suvijna Awasthi

In the midst of increasing globalization, the past two decades have observed huge inflow of outside capital in the shape of direct and portfolio investment. The increase in capital mobility is due to contact between the different economies across the globe. The growing liberalization in the capital market leads to the growth of various financial products and services. Over the past decade, the Indian capital market has witnessed numerous changes in the direction of developing the capital markets more robust. With the growing Indian economy, the larger inflow of funds has been fetched into the capital markets. The government is continuously working on investor’s education in order to increase retail participation in the Indian stock market. The habits of the risk-averse middle class have been changing where these investors started participating in the Indian stock market. It is an explored fact that human beings are irrational and considering this fact becomes imperative to investigate factors that influence the trading decisions. In this research, ‘an attempt has been made to investigate various factors that affect the individual trading decision’. The data has been collected from various stockbroking firms and from clients of those stockbroking firms their opinions were recorded by means of a questionnaire. Data collected through the structured questionnaire, 33 questions were prepared which was given to the 330 respondents on the basis of convenience sampling out of which 220 individuals filled questionnaire, the total of 200 questionnaires was included in the study after eliminating the incomplete questionnaire. Various factors are being explored from the literature and then with the help of factor analysis some of the most influential factors have been explored. Factors like overconfidence, optimism, cognitive bias, herd behavior, advisory effect, and idealism are the factors which influenced the trading decision of the investors the most. Such kind of a study is contributing in the area of behavioral finance as a trading decision is an important aspect while investing in the stock market. And this kind of study would be helping and assisting financial advisors to strategies for their clients in making the right allocation and also the policy maker and market regulators to come up with better reforms for the Indian stock markets.


2019 ◽  
Vol 118 (8) ◽  
pp. 445-453
Author(s):  
Dr.E. SARAVANAN ◽  
Dr.A. KAVITHA

This research article highlights the context within which IT organizations has grown in India and the extent of human resource management (HRM) practices and systems practiced in this sector. Using a mixed method approach involving both in-depth discussion with senior HR executives and self-completing questionnaires, the data have been collected from selected ITorganizations in Chennai. The results emphasize the way the specific HRM practices such as selection and recruitment, work environment, performance appraisal, training and development and compensations are implemented. The survey suggests the existence of formal, structured, and rationalized HRM systems in IT organizations. A number of insights related to HRM practices are shared by the HR senior executives interviewed peeling more light on the functioning of the IT companies and their challenges. The analysis provides original and useful information to both academicians and HR practitioners and gives ideas for further research in the area of HRM practices in IT organizations in India.Selection and recruitment, Training and development and compensations are having significant and positive impact on Job satisfaction.


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