scholarly journals Shopping Behavior in ‘Health-Food Stores’: Does It Have a Hedonic Aspect?

2021 ◽  
Vol 16 (5) ◽  
pp. 71
Author(s):  
Benedetta Grandi ◽  
Maria Grazia Cardinali

Individuals are changing their approach to food and this phenomenon does not affect only consumption of good food, but also purchasing behaviour. The presence of products that support a healthy lifestyle is one of the main factors people take into account when choosing a retailer. As a consequence, the market is characterized by the proliferation of healthy store formats. However, very few studies have tried to analyze shopping experience inside these stores and its antecedents. Moreover, no studies have tried to investigate how the healthiness of the assortment impact on shopping experience. Thus, the present work aims to understand the impact of healthy assortment, healthy in-store communication and atmosphere on shopping value (both utilitarian and hedonic) and the effect of shopping value on customer’s satisfaction and loyalty to the store. For the purpose of the present study, a total sample of 101 shoppers was interviewed inside a new healthy store format developed in Milan by a leading French retailing company in 2017. Data were analysed using SmartPLS package. Our findings suggest that hedonic attitudes, formed favourably by perceptions of the healthiness of the assortment and products value, have a positive impact on satisfaction and loyalty to the store.

Author(s):  
Kumari Anshu ◽  
Loveleen Gaur ◽  
Arun Solanki

Chatbot has emerged as a significant resolution to the swiftly growing customer caredemands in recent times. Chatbot has emerged as one of the biggest technological disruption. Simply speaking, it is a software agent facilitating interaction between computers and humans in natural language. So basically, it is a simulated, intellectual dialogue agent functional in a range of consumer engagement circumstances. It is the easiest and simplest means enable interaction between the retailers and the customers. </p><p> • Purpose- Most of the research work done in this field is concerned with their technical aspects. The recent research on chatbot pay little attention to the impact it is creating on users’ experience. Through this work, author is making an effort to know the customer-oriented impact that the chatbot bear on the shoppers. The purpose of this study is to develop and empirically test a framework that identify the customer oriented attributes of chatbot and impact of these attributes on customers. </p><p> • Objectives- The study intends to bridge the gap between concepts and actual attributes and applications on the subject of Chatbot. The following research objectives can address the various aspects of Chatbot affecting the different characteristics of consumers shopping behaviors: a) Identify the various attributes of chatbot that bears an impression on consumer shopping behavior. b) Evaluate the impact of chatbot on consumer shopping behavior that leads to the development of chatbot usage and adoption among the customer. </p><p> • Design/Methodology/Approach – For the purpose of analysis, author has administered Factor analysis and Multiple regression using SPSS version 23 for identification of various attributes of Chatbot and knowing their impact on shoppers. A self-administered questionnaire from the review of literature is developed. Industry experts in the field of retailing and academician evaluate the questionnaire. Primary information from the respondents is gathered using this questionnaire. The questionnaire comprises of Likert scale on a scale of 1 to 5 where 1 stands for strongly disagree and 5 stands for strongly agree. Data is collected from 126 respondents, out of which 111 respondents were finally considered for study and analysis purpose. </p><p> • Findings – The empirical results show that the study identifies various attributes of chatbot like Trust, Usefulness, Satisfaction, Readiness to Use and Accessibility. It is also found that chatbot is really influencing the customers in providing them with shopping experience, which can be very helpful to the businesses for increasing the sales and creating repurchase intention among the customers. </p><p> • Originality/value – The recent research on chatbot pay little attention to the impact it is creating on customers who are actually interacting with it on regular basis. The research paper extends information for understanding and appreciating the customer oriented attributes of artificially intelligent Chatbot. In this regard, the author has developed a model framework and proposed the attributes identified. Through the work, author is also making an effort to test empirically the impact of the identified attributes on the shoppers.


Children ◽  
2021 ◽  
Vol 8 (3) ◽  
pp. 203
Author(s):  
Víctor Arufe Giráldez ◽  
Javier Puñal Abelenda ◽  
Rubén Navarro-Patón ◽  
Alberto Sanmiguel-Rodríguez

Background: One of the great challenges facing today’s society is the need to combat overweight and obesity in schoolchildren. This study aimed to analyze the impact of a cycle of didactic talks—given to families by a specialist in pediatrics, a specialist in nutrition and dietetics and a specialist in physical exercise—on childrens’ snack choices and nutrition quality. Methods: A longitudinal, quasi-experimental and quantitative investigation was designed, working with a total sample of 50 students divided into control and experimental groups. The nutritional quality of daily snacks was recorded during the month before and the month after the cycle of talks given by health experts. Results: An increase in the nutritional quality of the snacks was observed in the days after the talk—but, after a week, values returned to normal. Conclusions: The giving of educational talks to promote healthy habits may have a positive impact on the nutritional quality of school snacks in the days immediately following the talks. However, some forgetfulness was detected over time, which reduced the nutritional quality of the snacks once more. For future work, it is recommended that researchers measure the impact produced by giving regular talks.


2018 ◽  
pp. 396-411
Author(s):  
Lucas Daniel Sanches ◽  
Renata Fagundes Lopes ◽  
Matheus Ribeiro Theodósio Fernandes Melzer ◽  
Maria Aparecida De Oliveira ◽  
Paula Andrea Martins

ResumoObjetivou-se desenvolver e validar um instrumento adequado para avaliar o impacto de um programa piloto de intervenção no ambiente alimentar local para promoção da alimentação saudável em comércios de varejo de alimentos da Zona Noroeste em Santos/SP, região caracterizada como deserto alimentar. Foi realizada pesquisa formativa para validação do instrumento, incluindo reuniões de pesquisadores, varredura no território estudado para identificação dos comércios de alimentos, visitas a atores do canal de distribuição de alimentos, oficinas comunitárias com a comunidade local e entrevistas em profundidade com proprietários dos estabelecimentos para validação de conteúdo e validade aparente. Foi testada confiabilidade do instrumento por coeficiente de alfa de Cronbach. O desenvolvimento do questionário incluiu questões para avaliação da Identificação e Caracterização do Comércio; Parâmetros de Comercialização, incluindo importância de fatores para a inclusão de um novo alimento, frequência de aquisição de produtos, rentabilidade; e Escala de Fatores Psicossociais, incluindo expectativa em relação às vendas de alimentos saudáveis, expectativa em relação ao impacto, e autoeficácia em relação à comercialização de alimentos saudáveis. A validação permitiu revisão de todas as questões e alternativas de resposta do questionário, com alfa de Cronbach variante de 0,440 a 0,967 nas questões do instrumento final. Este resultado indica que o instrumento proposto foi capaz de identificar características relevantes do sistema de distribuição de alimentos á nível local e pode ser utilizado em estudos epidemiológicos para avaliação de políticas públicas territoriais elaboradas para aumento do acesso a alimentos saudáveis.Palavras-chave: Estudos de Validação; Saúde da População Urbana; Ambiente Alimentar AbstractThe objective was to develop and validate a culturally appropriate instrument to evaluate the impact of a pilot intervention program in the food environment to promote healthy eating in small food stores in an urban food desert. A formative research was carried out for the validation of the instrument, including meetings of researchers, visits to all the streets in the study's region to identify food stores, visits to food distribution system agents', community workshops with the local community and in-depth interviews with food store owners for content and apparent validity. Instrument reliability was tested by Cronbach alpha coefficient. The development of the instrument included questions to evaluate the Identification and Characterization of Store; Marketing Parameters (i.e. influencers for including new food itens and frequency of product acquisition and profitability); and Psychosocial Factors Scale (i.e. expectations regarding healthy food sales, expectations regarding impact of intervention, and self-efficacy in relation to the marketing of healthy foods). Validation process allowed a review of all questions and questions' responses, with Cronbach alpha between 0.440 to 0.967 in the final instrument questions. It can be concluded that the instrument was developed to identify relevant characteristics of the food distribution system and can be used in epidemiological studies and public policies to evaluate increase access to healthy foods.Key words:Validation Studies; Urban Health; Food Environment


Author(s):  
Yaowarat Sriwaranun ◽  
Christopher Gan ◽  
Minsoo Lee ◽  
David A. Cohen

This study investigates the factors affecting consumers’ decisions to purchase organic products. A self-administered questionnaire was used to collect the data from consumers who are primary shoppers for their households at five retail stores in the Bangkok metropolitan area. Using psychological and socio-demographics variables, exploratory factor analysis and logistic regression was used to examine consumers’ decisions to purchase organic products. Results suggest that consumers who are knowledgeable about organic products often purchase groceries at natural/health food stores, are concerned about health and food safety, and are more likely to purchase organic products. In addition, middle-aged female consumers who are highly educated and in the high income group are more likely to be organic consumers. In contrast, households who often dine out or consume takeaway food are less likely to purchase organic products.


2020 ◽  
pp. 6-17
Author(s):  
Ariel VÁZQUEZ-ELORZA ◽  
Xóchitl Yolanda CASTAÑEDA-BERNAL ◽  
Sandra Goreti ACEVES-JIMÉNEZ

Mexico concentrates the marginalization in the southeastern states, to counteract this problem the federal government implemented several universal social programs, including Prospera. This research analyzes the impact generated among the beneficiaries of the Prospera Program based on income from work, and the variables of education, health, food security, both at the state level in Veracruz and Oaxaca and in the Istmo region that integrate both states. The Propensity Score Matching method was used to assess the impacts on labor inclusion that have those who receive the program, in contrast, with those who do not receive federal support. In addition, through the Analysis of Main Components, we related the productive and marginalization variables to find the characteristics of the study population. The results show that the Prospera program does not have a significant impact on the per capita income of the head of household. However, quintiles two and five have greater negative effects for the population from the Istmo. It is essential to revalue the Prospera Program strategy and incorporate more rigorous administration to have a positive impact for the rural population dedicated to agricultural activities.


2021 ◽  
Vol 2 (3) ◽  
pp. 432-439
Author(s):  
Arditya Farid Setyawan

This research has the purpose to reveal the impact which is caused by religiosity, knowledge and service quality on people's interest in implementing cash waqf. The method used in this research through a survey method. The research population was all the people who had done cash waqf with a total sample of 60 people. The research data used was primary data that gathered through distributing questionnaires to samples or research respondents. The analytical tool used was linear regression, correlation, coefficient of determination and hypothesis test. The results showed that: (1) The regression coefficient of religiosity on interest was -0.062, so the religiosity did not have a positive impact on employee performance. (2) The regression coefficient value of knowledge on interest was 0.265, so the knowledge had a positive impact on interest. (3) The value from service quality regression coefficient on interest was 0.292, so the service quality had a positive impact on interest. (4) The results showed that religiosity, knowledge and services quality simultaneously had an affects on the interest variable.


Jurnal Ecogen ◽  
2020 ◽  
Vol 3 (4) ◽  
pp. 562
Author(s):  
Aris Agung Wicaksono ◽  
Okki Trinanda

The aim of this study was to determine the impact of service quality in passenger retention in Trans Padang. These researchs were descriptive and quantitative. The study consist of residents in Padang, who frequently use the Trans Padang Pasar Raya – Lubuk Buaya route. The data used were primary and secondary data. We used questionnaires and documents. The sample of this technique was a targeted sample with a total sample size of 100 respondents. This analysis method had been use repeatedly with SPSS version 23 regrression analysis. The hypothesis study uses in this data analysis such as validation, reliability, normality, multicollinearity, heterogeneity, F-test, and T-statistic test at a = 0.05. the result of this study show that 1)Reliability had a significant negative impact on passenger loyality in Trans Padang. 2)Responsibility had a significant positive impact on the loyality of Trans Padang. 3)assurance had a significant positive impact on the loyality of Trans Padang. 4) Empathy had a significant positive impact on the loyality of Trans Padang. 5)Tangible had a significant negative impact on the loyality of Trans Padang passengers.Keywords : reliability, responsiveness, assurance, empathy, tangible and loyalty 


2009 ◽  
Vol 37 (3) ◽  
pp. 390-402 ◽  
Author(s):  
Joel Gittelsohn ◽  
Hee-Jung Song ◽  
Sonali Suratkar ◽  
Mohan B. Kumar ◽  
Elizabeth G. Henry ◽  
...  

Obesity and other diet-related chronic diseases are more prevalent in low-income urban areas, which commonly have limited access to healthy foods. The authors implemented an intervention trial in nine food stores, including two supermarkets and seven corner stores, in a low-income, predominantly African American area of Baltimore City, with a comparison group of eight stores in another low-income area of the city. The intervention (Baltimore Healthy Stores; BHS) included an environmental component to increase stocks of more nutritious foods and provided point-of-purchase promotions including signage for healthy choices and interactive nutrition education sessions. Using pre- and postassessments, the authors evaluated the impact of the program on 84 respondents sampled from the intervention and comparison areas. Exposure to intervention materials was modest in the intervention area, and overall healthy food purchasing scores, food knowledge, and self-efficacy did not show significant improvements associated with intervention status. However, based on adjusted multivariate regression results, the BHS program had a positive impact on healthfulness of food preparation methods and showed a trend toward improved intentions to make healthy food choices. Respondents in the intervention areas were significantly more likely to report purchasing promoted foods because of the presence of a BHS shelf label. This is the first food store intervention trial in low-income urban communities to show positive impacts at the consumer level.


2020 ◽  
Vol 10 (1) ◽  
pp. 32-57 ◽  
Author(s):  
Bandar Alharthey

The main focus of this study is to investigate the impact of online shopping trust towards online shopping intentions in the Kingdom of Saudi Arabia, while the online shopping experience of consumers will be assessed for moderation between attitudes and intentions. The nature of the study is quantitative and a correlational design has been selected for the study. Primary data is collected from a sample of 452 people having online experience in major cities of Saudi Arabia including Jubail, Riyadh, and Jeddah. SPSS and Smart PLS are used to run different statistical techniques to test the proposed model. The results of the study show that online trust positively impacts online shopping attitudes which in turn positively affect intentions, also online shopping experience of consumers has a positive impact as a moderator between online shopping attitude and online shopping intention.


SAGE Open ◽  
2021 ◽  
Vol 11 (1) ◽  
pp. 215824402098853
Author(s):  
Abbas Ali Chandio ◽  
Yuansheng Jiang ◽  
Abdul Rehman ◽  
Waqar Akram

In this study, we used the probit model to find out the determinants of access to formal credit and then we applied the Cobb–Douglas production function to examine the impact of formal credit on sugarcane productivity. To elicit the choice and consequence of sugarcane productivity, we divided the farmers into two groups: borrowers and nonborrowers. A total sample comprised 120 sugarcane growers from Badin District—rich in sugarcane production—Sindh, Pakistan. For analysis purposes, we used a binary-choice probit model that reveals significantly positive relationship between access to formal credit and farmer’s education level, landholding size, farming experience, and household size. The main driver to access formal credit is landholding because it is used as collateral against the loan. The age of the farmers, which was found negative and significant, shows that aged farmers are risk-averse and reluctant to access credit. The results of Cobb–Douglas production function affirm significantly positive impact of formal credit on sugarcane productivity. The credit access and use in the production process can enhance the crop production and overall income of the farmers. Therefore, secure and timely availability of crop-specific credit can help the farmers to use inputs in a timely and recommended manner.


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