scholarly journals Stakeholders and Apart Hotels: Multiple Case Study

2012 ◽  
Vol 11 (2) ◽  
pp. 145-169
Author(s):  
Elizabeth Kyoko Wada

Means of accommodation involve a wide range of social actors and agents, as well as different business models. Management strategies in this sector have been increasingly important for long-term sustainability and competitiveness of business organizations. This study aims to analyze the interactions between apart-hotels and their stakeholders to foster an improvement of services provided, aligning the interface of strategic management from the point of view of managers and their key stakeholders. It is an exploratory study, with qualitative chacter, along with multiple case studies of the following establishments: Travel Inn, Hotels Slaviero and Etoile george v. Brazilian enterprises, which manage lodging facilities with apart-hotel concepts, combining features that enable comparative analysis of the study. For conceptual understanding, this study was based on literature about stakeholders, taking the work of Freeman (1984) and Freeman et al (2010) as main references. The research was conducted through semi-structured interviews with managers of lodging facilities and their key stakeholders and through direct observation and documentation. We found that not all groups of influence are considered in the planning of service flats. However, the organizations surveyed indicated that the market has realized the importance of the groups that exert influence and are influenced by their goals, and are therefore increasingly alert for integration of such groups in their strategic planning.

2021 ◽  
Author(s):  
Rachel Eliza Guetta ◽  
Clair Cassiello-Robbins ◽  
Deepika Anand ◽  
Mark Zachary Rosenthal

Misophonia is a newly described disorder associated with significant emotional distress, functional impairment, and a wide range of mental health problems (e.g., mood, anxiety, and personality disorders). Although recent studies have begun to validate self-report measures of misophonia, no psychometrically validated interviews have been developed. To advance a scientific understanding of misophonia, rigorously developed structured interviews are needed as a complimentary measurement approach to self-report inventories. Accordingly, the aim of this study was to develop and begin preliminarily validating a semi-structured clinical interview for misophonia. We took an iterative, grassroots approach to item generation and interview development involving key stakeholders (i.e., misophonia sufferers, experts in the field). Initial psychometric analyses from the current sample (n = 30) evidenced excellent preliminary estimates for internal consistency, convergent, discriminant, and predictive validity. Results from this study provide preliminary support for the Duke Misophonia Interview, and we recommend that this interviewer-rated measure be iteratively developed and refined using larger and more diverse samples.


2018 ◽  
Vol 36 (2) ◽  
pp. 260-275 ◽  
Author(s):  
Donna M. Kelly ◽  
Sheranne Fairley

Purpose Event portfolios promote synergies among events and stakeholders within a destination in order to maximise resources. The purpose of this paper is to examine the role of relationships in the creation and maintenance of an event portfolio using the four stages of Parvatiyar and Sheth’s (2000) process model of relationship marketing: formation, management and governance, performance evaluation, and evolution. Design/methodology/approach Nine semi-structured interviews were conducted with tourism and government stakeholders involved in the creation and maintenance of an event portfolio within a single destination. Findings The destination outlined clear strategic goals through an event strategy. An Events Board was established to bring together key stakeholders from tourism, events, and government to oversee the development of an event portfolio. The Events Board gave advice to relevant tourism and government stakeholders on which events they should provide funding. Developing relationships was not a stated objective, but the Events Board realised the importance of relationships to create and maintain the destination’s event portfolio. Long-term funding contracts were used as a mechanism to establish relationships and were an impetus for interaction. Relationships were also maintained through dedicated staff who managed the relationships between the destination stakeholders and the events. Practical implications Understanding factors that contribute to the successful creation and maintenance of event portfolios can inform destination stakeholders who are responsible for generating tourism through events. Originality/value Limited research has examined the creation and maintenance of event portfolios. This study provides insight into the central importance of relationships in creating and maintaining an event portfolio.


Author(s):  
Arpita Chari ◽  
Johan Vogt Duberg ◽  
Emma Lindahl ◽  
Johan Stahre ◽  
Mélanie Despeisse ◽  
...  

Abstract The Swedish strategic innovation programme, Produktion2030, is a national long-term effort towards global industrial competitiveness addressing Swedish industry’s transition towards climate goals of the European Green Deal while simultaneously realising smart manufacturing and Industry 4.0 (I4.0). This paper investigated the extent of sustainability implementation and implications of I4.0 technologies through a nation-wide quantitative survey in Produktion2030’s 113 collaborative research projects. The analysis showed that 71% of the assessed projects included environmental aspects, 60% social aspects, and 45% Circular Economy (CE) aspects. Further, 65% of the projects implemented I4.0 technologies to increase overall sustainability. The survey results were compared with literature to understand how I4.0 opportunities helped derive sustainability and CE benefits. This detailed mapping of the results along with eight semi-structured interviews revealed that a majority of the projects implemented I4.0 technologies to improve resource efficiency, reduce waste in operations and incorporate CE practices in business models. The results also showed that Swedish manufacturing is progressing in the right direction of sustainability transition by deriving key resilience capabilities from I4.0-based enablers. Industries should actively adopt these capabilities to address the increasingly challenging and unpredictable sustainability issues arising in the world and for a successful transition towards sustainable manufacturing in a digital future.


2017 ◽  
Vol 35 (2) ◽  
pp. 217-231 ◽  
Author(s):  
Cheong Peng Au-Yong ◽  
Azlan-Shah Ali ◽  
Faizah Ahmad ◽  
Shirley Jin Lin Chua

Purpose Proper maintenance management ensures a long-term investment and provides a support function in business continuity to achieve organisational goal. However, inadequate involvement and participation of key stakeholders in maintenance management limit the continuous improvement of maintenance performance. Currently, there is a lack of studies about the influence of key stakeholders’ involvement in maintenance. Thus, the purpose of this paper is to deal with enhancement of maintenance management through the involvement of key stakeholders. Design/methodology/approach This research adopted a mixed method approach to determine the relationship between involvement of key stakeholders in maintenance management and maintenance effectiveness. The approach comprised of literature review, questionnaire survey and semi-structured interviews. Findings This research suggests a positive correlation between involvement of maintenance manager (MM), maintenance staff, organisation, user and maintenance service provider (SP) in improving the effectiveness of maintenance management. The logistic regression analysis indicated that the involvement of MM and SP are significant predictors of maintenance effectiveness. The research further identified that there was a lack of involvement of the user and SP in maintenance management. Originality/value The research demonstrated that all key stakeholders should value the important roles of their participation in maintenance management to ensure an optimum return on a long-term investment. To create the awareness for the involvement of key stakeholders in building maintenance, studies on the advantages of participating in building maintenance and the impacts of ignorant towards building maintenance can be beneficial to the industry.


2019 ◽  
Vol 3 (Supplement_1) ◽  
pp. S156-S156
Author(s):  
Lisa Beauregard ◽  
Edward A Miller

Abstract The Balancing Incentive Program (BIP) was an optional Medicaid program within the Affordable Care Act. States spending less than 50% of Medicaid long-term services and supports on home and community-based services (HCBS) were eligible for the program and could participate from 2011 to 2015. Participating states received an enhanced federal match in exchange for rebalancing LTSS spending and adopting structural changes to their long-term services and supports system. The purpose of this study is to understand the barriers and facilitators to implementing the BIP in two states. Data was collected through semi-structured interviews with individuals involved in HCBS policy nationally and in Maryland and Texas, including government bureaucrats, consumer advocates, and provider representatives. Findings indicate that factors that facilitated Maryland and Texas’ implementation of the BIP were regular communication with the Centers for Medicare and Medicaid Services and their consultants, Mission Analytics Group, merging the BIP with existing HCBS programs, and the substantial amount of funding associated with the program. On the other hand, the short duration of the BIP presented a challenge for states because they needed to enact multiple changes within a limited period of time. In addition, state procurement and contracting processes impeded the speed with which BIP requirements could be met. Key stakeholders, including consumer advocacy and provider organizations, often felt as though their state implemented the BIP with minimal input from interested groups. The findings indicate that the structure of the Balancing Incentive Program as well as internal state factors influenced the program’s implementation.


2016 ◽  
Vol 8 (1) ◽  
pp. 31-36 ◽  
Author(s):  
Avinash R. Patwardhan

Research on yoga is witnessing an unprecedented proliferation currently, partly because of great interest in yoga’s health utility. However, yoga research does not seem to be sufficiently public health oriented, or its quality corresponding to its quantity. Yoga research is falling short to enable key stakeholders like end users, prescribers, and payers to meaningfully, confidently, and fruitfully answer the questions like: Is it generalizable? Is it standardizable? Which yoga style should be used/recommended/paid for? Or will it be worth the money? Therefore, it is important to examine the alignment to purpose or value of yoga research from a public health point of view so as to make it more practical. The issues such as lack of clear definition of yoga, wide variation in its dosage, cacophony of lineage-based styles, no data about comparative effectiveness between the yoga components, confounders and biases clouding the evidence regarding its benefits, too little data on long-term adherence, equivocal results about its cost effectiveness, discussions lacking embrace of better methods in research, and absence of a theory of yoga are examined. This is not a detailed discussion of every issue yoga research faces, but a high-level overview of those that have direct practical bearing. In the end, a few pragmatic approaches are offered. The article suggests that yoga-component analysis, development of a theory of yoga, adoption of a health-aligned functional typology of yoga, development and testing of a simple universal basic prototype of yoga intervention, emphasis on research about long-term adherence, and discouragement for mere proof of concept research might make yoga research serve the stakeholders better. It urges the research community to practice “context cognizant scholarship” to disentangle health compatible yoga from its historical-cultural-social body before examining it for health or medical application.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Juan-Antonio Martinez-Comeche ◽  
Ian Ruthven

PurposeThe aim of this exploratory study is to analyze if the most used factors related to the engaging interaction and long-term engagement with online applications can be applied to WhatsApp in a context of everyday life in Madrid and to investigate what parameters would best describe the engagement with WhatsApp in this context.Design/methodology/approachA qualitative method was employed to explore the cognitive, emotional and behavioral factors that mainly comprise the experience of a user with an online application, both at a point in time and over time. Data from 30 semi-structured interviews and questionnaires from six group chats were collected and analyzed. The sample was made up of people aged from 13 to 58 years old.FindingsFindings suggest that the factors used in this study to evaluate long-term engagement and engaging interactions with WhatsApp are relevant, except for cognitive factors related to engaging interactions, indicating that the cognitive point of view is more difficult to apply in the engaging interaction analysis. Other attributes related to information retrieval are suggested, best suited to the informative use of this tool.Originality/valueLong-term engagement studies are scarcer concerning Mobile Instant Messaging applications. Regarding engagement interaction, its analysis focusing on WhatsApp has not been approached. This study suggests the convenience of using parameters related to information to evaluate the engaging interaction, according to the informative use of the application.


Logistics ◽  
2021 ◽  
Vol 5 (3) ◽  
pp. 50
Author(s):  
Ryan Lee ◽  
Moayad Shammut ◽  
Julian Allen ◽  
Xing Gao ◽  
Tianren Yang ◽  
...  

The air cargo industry is hugely important to national economies, trade, and development. Thus far, there has been limited research on the landside freight industry. Therefore, the purpose of this paper is to extend the understanding of how alterations in the air cargo industry impact on its landside freight counterpart. It also seeks to explore the potential opportunities and challenges this presents, as well as the measures that can be taken to mitigate unsustainable development for the landside freight industry. Semi-structured interviews were used to collect the views of key stakeholders, freight industry experts, and other professionals. Our findings show that, if the airport expansion went ahead, the opportunities would generally outweigh the challenges. Increased freight activities and other positive spinoffs would result in the long-term. Increased freight activities and employment were the prime positive implications. Conversely, increased delays due to congestion was the main negative implication. Measures suggested to mitigate the adverse effects of the London Heathrow Airport (LHR) expansion entailed strengthening of consolidation centre efforts, freight collaboration, intelligent booking systems, use of low-carbon technologies, smart scheduling for revising the timetabling of deliveries, and greater use of rail transport for air cargo. The research highlights novel insights regarding existing freight-related issues from industry and academic experts, and further thoughts in relation to increased cargo activities stemming from the LHR expansion.


Author(s):  
Takeshi Koide ◽  
Hiroaki Sandoh ◽  
Wuyi Yue

The aim of this chapter is to present methods for conducting economic analysis on the reliability-quality level of systems as associated techniques for systems economic forecasting. System reliability has been a prominent research topic in the research field of reliability theory, and a sizeable amount of literature has proposed methods for economic analysis of systems. Most of the methods only look at mathematical aspects from the manufacturer’s point of view; that is, mathematical maximization of reliability-quality has been emphasized under a cost constraint. Under real circumstances, however, the economic analysis needs to include the aspect of consumer behavior, so that profitability of the systems can, a priori, be examined, since the goal of manufacturer’s activities is to maximize profit. The authors here introduce methods for economic analysis of systems under a monopoly based on a Stackelberg game formulation considering both the consumer’s viewpoint and the manufacturer’s. The methods are fundamental techniques for system planning which includes the long-term forecasting of the system economy in order to deal with long-term changes in consumer’s characteristics. The research findings from this chapter will assist top-level managers of business organizations in their decision making.


2016 ◽  
Vol 13 (1) ◽  
pp. 16-32 ◽  
Author(s):  
Ramola Ramtohul

As a small island African nation, Mauritius is famed for its economic success, democratic governance and political stability. The Mauritian government recently embarked on a migration scheme geared towards attracting ‘high net worth’ migrants to the country. The scheme offers foreigners the possibility of obtaining permanent residence and naturalizing as citizens under specifically designed investment and residential programmes devised to attract private investment. While it is undeniable that this scheme has brought considerable foreign direct investment into the country, it has also caused discontent among the local population. Using media reports and interviews of key stakeholders in the press as well as qualitative date gathered from semi-structured interviews of key stakeholders, this paper examines the implications of the long term and often, permanent presence of ‘high net worth’ migrants on the local population. Public debate on this matter includes issues such as culture clash and diminished access to the beach for Mauritian citizens. Moreover, given the smallness of the country and the fact that land is already scarce, there is fear that facilities granted to foreigners to purchase property will have inflationary consequences and make property unaffordable to the local population. 


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