scholarly journals The Chaotic Behavior of ICT Users

2020 ◽  
Author(s):  
Sumiyana Sumiyana ◽  
Sriwidharmanely Sriwidharmanely
Keyword(s):  
Information System ◽  
Information Systems ◽  
Chaos Theory ◽  
Chaotic Behavior ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
New Paradigm ◽  
Physical Sciences ◽  
Human Interactions ◽  
The Social

This paper describes how chaos theory was implemented to explain a behavioral aspect in an information system. The chaos theory was developed from the physical sciences and has been widely applied to many fields. However, this theory may also be applied to the social sciences. For certain types of human behavior, the chaos theory could comprehensively explain the phenomena of the use of information and communications technology (ICT). It means that this theory could clarify all the different kinds of human interactions with ICT. When the researchers used the chaos theory integratively, they could explain the distressed behavior of ICT users comprehensively. This theory argues that an individual acts randomly, even though the system is deterministic. When individuals use ICT, they could get technostress due to either the information systems or other users. This paper explains that ICT users could use information systems, with their complicated procedures and outputs. They were also probably disturbed by other users. The users, furthermore, experience chaotic pressures through their experiential values. This paper shows that users’ behavior when facing chaotic pressure depends upon their personality dimensions. The authors finally propose a new paradigm that this chaos theory could explain the chaotic actions of ICT users.

scholarly journals Introducing a New Teaching Information System through Workshop: Experiences of Participants

2019 ◽  
Vol 8 (2S9) ◽  
pp. 770-773 ◽  
Keyword(s):  
Information System ◽  
Information Systems ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Education Systems ◽  
New Information ◽  
Questionnaire Form ◽  
New System ◽  
Teaching Information

As the information and communications technology becomes more advanced, various new information and education systems are implemented in universities. Hence, universities often conduct workshops to introduce on how to use the new systems. In this respect, one challenge might be faced by universities is how a workshop can be conducted effectively to ensure that participants master the new teaching information systems. Thus, this paper aims to share (i) the ways of an instructor introducing a new system, and (ii) the experiences of participants to learn a new system in the workshop. A total of 13 participants attended the workshop, but only 9 of them voluntarily filled in the questionnaire form. The result shows that participants agreed that the workshop content is useful for them and they learned how to use the new system.

scholarly journals RANCANG BANGUN APLIKASI RENTAL ALAT-ALAT PESTA DENGAN SISTEM NOTIFIKASI

SAINTEKBU ◽  
2018 ◽  
Vol 10 (2) ◽  
pp. 17-26
Author(s):  
Mohammad Faisol Zuhri ◽  
Siti Sufaidah ◽  
Agus Sifaunajah
Keyword(s):  
Information System ◽  
Information Systems ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
System Technology ◽  
Office Staff ◽  
Notification System ◽  
Speed Up ◽  
Information System Technology ◽  
Operational Activities

Basically, every rental service is a business that serves to maintain, manage, and utilize rental tools that are then provided to customers. The development of this company, the need for technology is needed to support the work of the system to more quickly and efficiently in processing letters, bill notes and notes change goods, and displays notification information in the form of schedule events to facilitate the provision of information directly to all employees. Current conditions in the rental SUYONO in running its business activities have not used the information system technology so that in the operation of the operational activities are still slow. SUYONO rental requires an information system which will support its business activities. Information System users are not only used in information and communications technology (ICT) organizations but also used by companies to support their business activities. From some shortcomings that exist in the company then the researcher is interested to make a Rental Apparatus Party with the Notification System, so the rental SUYONO in performing its operations more easily and quickly. The existence of the application of party equipment rental can help SUYONO rental to process the data in accordance with the necessary needs, as well as Output results in the form of travel documents, the bill notes, change notes, and billing reports can speed up the presentation process. With the notification in the form of event schedule information displayed on the second screen can facilitate both for employees and office staff in providing information on the event schedule directly.   Keywords: Information Systems, Party Equipment Rental, Notifications, SUYONO

E-Documents and E-Signatures in Tanzania

2012 ◽  
pp. 90-122 ◽  
Author(s):  
Ubena John
Keyword(s):  
At Risk ◽  
Information Systems ◽  
Qualitative Study ◽  
Legal Status ◽  
Legal Framework ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Literature Analysis ◽  
Ict Infrastructure ◽  
The Government

This chapter analyses the use of e-Documents and e-Signatures in Tanzania with a view of establishing their legal status, applicability, and the future of such technologies in e-Government systems. That is important as Information and Communications Technology (ICT) is widely employed in Tanzania. Moreover, the development and application of information systems is influenced by law. Therefore, the problem investigated is twofold: First, legal status, validity, and admissibility of e-Documents and e-Signatures in evidence in Tanzania are questioned. Second, the challenges facing the establishment of e-Government in Tanzania are explored. The chapter is a qualitative study, i.e. library- and desk-based research. Various literatures focusing on e-Documents and e-Signatures are reviewed, analysed, and evaluated so as to draw a conclusion on the relevancy of e-Documents and e-Signatures in the e-Government projects in Tanzania. The literature analysis conducted found that there is a lack of legal framework to recognize e-Documents and e-Signatures compounded with poor ICT infrastructure in Tanzania. This scenario puts e-Government endeavours at risk. It is recommended that the government should enact the laws to recognise e-Documents and e-Signatures to boost e-Commerce as well as e-Government.

The Value of Information Systems to Small and Medium-Sized Enterprises

2011 ◽  
pp. 1639-1666 ◽  
Author(s):  
Susan J. Winter ◽  
Connie Marie Gaglio ◽  
Hari K. Rajagopalan
Keyword(s):  
Information Systems ◽  
Theory And Practice ◽  
Information And Communications Technology ◽  
Purchase Decisions ◽  
Communications Technology ◽  
Structured Interviews ◽  
The Relationship ◽  
Role Of Information ◽  
Customers Perspective

Small and medium-sized enterprises (SMEs) face more serious challenges to their survival than do larger firms. To succeed, SMEs must establish and maintain credibility in the marketplace to attract the resources required for survival. Most co-opt legitimacy by mimicking the cues that signal credibility to convince potential stakeholders that something stands behind their promises. This research examines the role of information and communications technology (ICT) in legitimacy-building from the perspective of both SME founders and customers. In-depth, semi-structured interviews were conducted in a variety of industries to determine whether the ICT-related legitimacy schema from the customers’ perspective differs substantially from that of firm founders. Results indicate that customers compare the ICT information provided in SME’s sales pitches to pre-existing ICT expectations about the nature of desirable sales transactions. We describe the relationship between violations of ICT expectations, legitimacy, and purchase decisions. Implications for theory and practice are discussed.

The Socio-Pragmatics of IT Artefacts

2007 ◽  
pp. 194-212
Author(s):  
Göran Goldkuhl ◽  
Par J. Agerfalk
Keyword(s):  
Information System ◽  
Information Systems ◽  
Action Research ◽  
Participatory Design ◽  
Research Study ◽  
Design Approach ◽  
Theoretical Concepts ◽  
Alternative Approach ◽  
The Social ◽  
Action Research Study

There are many attempts to explain success and failure in information systems. Many of these refer to a purported socio-technical gap. In this paper we develop an alternative approach that does not impose such a strong dichotomy, but regards social and technical rather as dimensions along which to study workpractices. The developed theory involves not only the “social” and “technical” constructs but also other generic ones, namely “instrumental”, “semiotic” and “pragmatic”. We call this theory socio-instrumental pragmatism. To illustrate the theoretical concepts introduced, we use an example brought from an extensive action research study including the development of an information system in eldercare, developed through a participatory design approach.

Requirements of IS Development Methodologies Towards the New Organizational Paradigm - A Brasilian Study Using Delphi Technique

2002 ◽  
pp. 319-329
Author(s):  
Aline Franca de Abreu ◽  
Ruth Ferreira Roque Rossi
Keyword(s):  
Information System ◽  
Information Systems ◽  
Delphi Technique ◽  
System Development ◽  
Business Strategies ◽  
Delphi Panel ◽  
Development Methodology ◽  
The Social ◽  
Process Interaction

The purpose of this study was to identify through the Delphi Technique, important requirements of an information system development methodology. These requirements should satisfy the needs of actual organizations, regarding the strategic use of information technology. An initial listing of requirements was developed through a review of the related literature. The Delphi panel consisted of 31 brazilian specialists in information systems. Two rounds were employed to collect from this panel the most important requirements. The requirements were distributed in five basic areas: technical process, interaction between the end user and analysts, organizational structure, business strategies and quality of the information system. It is expected that methodologies will continue to be of great importance in the development of information systems and they will increase their focus on the social-technical approach.

scholarly journals The modal nature of ICT: challenging the historical interpretation of the social understanding and appropriation of ICT.

2005 ◽  
Vol 2 (1) ◽  
Author(s):  
Marcus Leaning
Keyword(s):  
Cultural Beliefs ◽  
Information And Communications Technology ◽  
Social Understanding ◽  
Communications Technology ◽  
Historical Interpretation ◽  
Beliefs And Values ◽  
The Social ◽  
Alternate Model ◽  
Media Form ◽  
The Relationship

This paper proposes a sociological model for understanding the social appropriation of information and communications technology (ICT). It is argued that the relationship between a media form and the society in which it is deployed is of key import in understanding how media is used. An account is given of the way in which the power of ICT to affect society has been understood. It is argued that positions within this debate are deeply tied to Western cultural beliefs and values. An alternate model of technology is proposed. In this model ICT is regarded as ‘modal’ in operation, that is, it may operate differently in different situations.

The Dynamics and Rationality of Collective Behavior within a Global Information System

2011 ◽  
pp. 2431-2459
Author(s):  
Jacek Unold
Keyword(s):  
Information System ◽  
Information Systems ◽  
Collective Behavior ◽  
Stock Exchange ◽  
Global Information ◽  
New Concepts ◽  
The Social ◽  
Global Information System ◽  
Basic Determinant ◽  
Human Component

The scope of interests in the area of information systems (IS) has focused mainly on technological aspects so far. If the human component were taken into account, it has been analyzed from the level of an individual. So have all new concepts of rationality. This chapter argues that collective behavior, which is a basic determinant of the global IS dynamics, does not proceed in a planned manner, but is adaptive and follows certain patterns found in nature. It follows that this behavior can be expressed in a model form, which enables to structure it. A model exemplification of a global information system is a modern, electronic, stock exchange. The identification of quantitative attributes of a social subsystem can provide substantial theoretical and methodological premises for the extension of the optimizing and individualistic notion of rationality by the social and adaptive aspects.

Information Systems Projects In Contact Centers

2010 ◽  
pp. 381-395 ◽  
Author(s):  
Rui Rijo ◽  
João Varajão ◽  
Ramiro Gonçalves
Keyword(s):  
Information Systems ◽  
Focus Group ◽  
Decisive Role ◽  
Project Managers ◽  
Discussion Groups ◽  
Information And Communications Technology ◽  
Communications Technology ◽  
Key Factors ◽  
Contact Centers ◽  
Multiple Actors

Over the past decade, Contact Centers have experienced exceptional growth. In UK and USA Contact Centers employ about three percent of the working population. Contact Center’s projects are complex because occur in a multidisciplinary area with multiple actors and constraints. Information systems play a decisive role in these projects. However, several studies indicate a low success level of information and communications technology projects leading to research opportunities for their improvement. In their previous research the authors have identified a framework with the key factors to be considered in these projects. Due to the highly dynamic reality of the Contact Centers, the framework must evolve in order to maintain its usefulness for project managers and other center professionals. Focus groups are interactive discussion groups used for generating knowledge and hypotheses, exploring opinions, attitudes and attributes. In this way, the study presented in this chapter aims to verify, expand and actualize the existent framework, using a focus group with professionals in the area.

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