Book Availability Revisited: Turnaround Time for Recalls versus Interlibrary Loans

Librarians typically view interlibrary loan (ILL) as a means of providing access to items not owned by the local institution. However, they are less likely to explore ILL’s potential in providing timely access to items locally owned, but temporarily unavailable, particularly in the case of monographs in circulation. In a two-part study, the authors test the assumption that, on average, locally owned books that a patron finds unavailable (due to checkout) can be obtained more quickly via recall than via ILL. Phase 1 of this study establishes an average turnaround time for circulation recalls in a large academic library for comparison with well-established turnaround times for ILL borrowing transactions. In Phase 2, a more rigorous paired study of recalls and ILL compares the ability of each system to handle identical requests in real time. Results demonstrate that, under some circumstances, ILL provides a reasonable alternative to the internal recall process. The findings also underscore the need for more holistic, interservice models for improving not just access, but also the timeliness of access, to monograph collections.

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Follow-Up Study on Free Document Delivery and Interlibrary Loan Service Demonstrates Customer Satisfaction and Generates Improvements

Evidence Based Library and Information Practice ◽

10.18438/b8960m ◽

2013 ◽

Vol 8 (3) ◽

pp. 64

Author(s):

Kathleen Reed

Keyword(s):

Academic Library ◽

Turnaround Time ◽

University Libraries ◽

Online Questionnaire ◽

Interlibrary Loan ◽

Document Delivery ◽

Online Catalogue ◽

User Friendly ◽

Scanned Documents

Objective – Texas A&M University Libraries have delivered free documents and interlibrary loans for ten years via the Get it for me service. This study explores whether the needs of customers are being met, areas for improvement, acceptable turnaround times, why some resources are never picked up, preferred format and steps to obtaining resources, places searched before submitting a request, and whether users ever purchased resources after obtaining them through Get it for me. Design – Online questionnaire. Setting – Large academic library system located in Texas, United States. Subjects – Researchers used responses from 735 registered users of the Get it for me service (12% undergraduates, 49% graduate students, 21% faculty, 15% staff, 1% distance education, 2% other). Methods – The authors emailed all currently registered users of the Get it for me service (n=23,063) inviting them to participate in a survey. The survey ran for two weeks, with no follow-up emails sent. Main Results – The return rate of 3.18% (n=735/23,063) surpassed the participant goal to achieve a confidence level of 95%, with a confidence interval of 4%. Researchers found that 79% of respondents are satisfied with turnaround time, with 54% of respondents desiring items within three days. Expectations increased with position in the academy. Time is the significant factor in users not retrieving ordered items; items are no longer needed after deadlines pass or other related materials are found. Responses revealed that 55% of users prefer print to e-books, although 70% of participants would accept an e-book version if print is not available. Participants were evenly split between reading documents online and printing them to read offline. About one quarter of respondents bought or suggested that the library purchase an item requested via Get it for me. When participants encountered a problem, 55% of respondents would contact library staff and 45% would check the service FAQ. Of those that contacted staff, there is a 94% satisfaction rate. Overall, 95% of respondents checked the libraries’ online catalogue for availability, 83% looked in e-journal collections, and 74% checked Google or Google Scholar. Get it for me was complimented on its user-friendly interfaces and policies, and the money and time it saves its users. In terms of criticism, users requested better quality scanned documents, longer interlibrary loan times, and a PDF instead of a link when an article is found by staff. Conclusion – The author concludes that the document delivery and interlibrary loan services delivered by Get it for me are meeting the expectations of users, with 99% of respondents reporting that the Get it for me service meets or somewhat meets their needs. Areas that required improvement were identified and strategies put in place to improve service. This questionnaire can be applied to other libraries to assist them in learning about document delivery and interlibrary loan service users and their expectations.

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Evaluating CALIS interlibrary loan and document delivery: the MML plan

Interlending & Document Supply ◽

10.1108/ilds-01-2014-0006 ◽

2014 ◽

Vol 42 (2/3) ◽

pp. 92-97

Author(s):

Xiaoxia Yao ◽

Lijun Zeng ◽

Qiang Zhu

Keyword(s):

Performance Indicators ◽

User Satisfaction ◽

Academic Library ◽

Turnaround Time ◽

Professional Staff ◽

Service Performance ◽

Evaluation Instrument ◽

Interlibrary Loan ◽

Content Type ◽

Document Delivery

Purpose – This paper aims to report on the methodology and findings of the China Academic Library and Information System (CALIS) Model Member Libraries (MML) plan which evaluated the success of interlibrary loan and document delivery (ILL/DD) services among 71 CALIS member libraries. Design/methodology/approach – CALIS constructed an evaluation instrument consisting of a set of primary and secondary performance indicators, which were used to assess participating libraries in a number of areas such as the number of bibliographic holdings contributed to the union catalog, the number of qualified professional staff dedicated to ILL/DD, the amount of training provided for library staff and end-users, request volume, fill rate, turnaround time and user satisfaction. Findings – CALIS has implemented the evaluation with the purpose of better understanding ILL/DD service among its member libraries. The evaluation has achieved the expected targets and improved service performance as originally planned. The performance measures provide a basis for the MML to compare their ILL/DD service performance with another similar institution. Originality/value – According to the evaluation, the major objectives of MML on ILL/DD service are summarized.

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Assessing the clinical significance of real-time quality of life data in cancer patients treated with radiation therapy.

Journal of Clinical Oncology ◽

10.1200/jco.2012.30.15_suppl.6108 ◽

2012 ◽

Vol 30 (15_suppl) ◽

pp. 6108-6108

Author(s):

Michele Y. Halyard ◽

Angelina D. Tan ◽

Pamela J. Atherton ◽

William Wong ◽

Steven E. Schild ◽

...

Keyword(s):

Real Time ◽

Effect Size ◽

Symptom Management ◽

Phase 1 ◽

Intervention Group ◽

Well Being ◽

Pain Severity ◽

Control Group ◽

Phase 2 ◽

Moderate Effect

6108 Background: This pilot study evaluated whether providing clinicians with patient(pt) QOL results and symptom management pathways linked to QOL domains at the time of clinical appointment would result in improvement in QOL and treatment (tx) satisfaction. The objective was to obtain preliminary effect size estimates and logistical evidence for design of a larger, definitive trial. Methods: Oncology pts receiving 5-7 weeks of radiotherapy (RT) electronically completed QOL assessments (LASA) at baseline and biweekly prior to seeing clinicians. Was It Worth It (WIWI) and Interpersonal Patient-Provider Relationship (IPPRS) were measured at tx end. Pt endpoints (pro-rated primary endpoint LASA area under the curve (AUC), LASA changes from baseline, and WIWI responses) and clinician endpoints (IPPRS) were compared between the control group (Phase 1: no QOL feedback) and the intervention group (Phase 2: QOL feedback) via Wilcoxon, Chi-square and Fisher Exact tests. There was 80% power to detect a 10 point difference in average AUC. Results: 148 pts enrolled (79 Phase 1, 69 Phase 2) from 11/28/2008 to 09/20/2011 (sites GI (27%), Lung (22%) and Head and Neck (52%)). 68% received RT and chemo. There were consistently moderate effect sizes observed but no statistically significant differences in any AUC nor end of tx change from baseline scores. 20% fewer pts in phase 2 reported clinical deficits in overall QOL (pain). In pts receiving 7 weeks of RT, end of tx average overall QOL, mental well-being (WB), physical WB and pain severity were significantly better in Phase 2 pts. WIWI results showed 76% found participation worthwhile, 95% would participate again, and 92% would recommend the study to others. No differences between groups were found in communication between clinicians and pts (IPPRS). Conclusions: Preliminary estimates indicate potentially clinically significant improvements of moderate effect size in mental and physical WB and pain severity when clinicians received QOL real time with symptom management pathways. Further study is warranted in larger trial setting.

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Population-level susceptibility, severity and spread of pandemic influenza: design of, and initial results from, a pre-pandemic and hibernating pandemic phase study using cross-sectional data from the Health Survey for England (HSE)

Public Health Research ◽

10.3310/phr03060 ◽

2015 ◽

Vol 3 (6) ◽

pp. 1-24 ◽

Cited By ~ 2

Author(s):

Ellen B Fragaszy ◽

Mark Quinlivan ◽

Judith Breuer ◽

Rachel Craig ◽

Stephanie Hutchings ◽

...

Keyword(s):

Public Health ◽

Real Time ◽

Pandemic Influenza ◽

Health Research ◽

Phase 1 ◽

Public Health Research ◽

Vaccine Uptake ◽

Phase 2 ◽

National Estimates ◽

Health Survey For England

BackgroundAssessing severity and spread of a novel influenza strain at the start of a pandemic is critical for informing a targeted and proportional response. It requires community-level studies to estimate the burden of infection and disease. Rapidly initiating such studies in a pandemic is difficult. The study aims to establish an efficient system allowing real-time assessment of population susceptibility, spread of infection and clinical attack rates in the event of a pandemic.MethodsWe developed and appended additional survey questions and specimen collection to the Health Survey for England (HSE) – a large, annual, rolling nationally representative general population survey recruiting throughout the year – to enable rapid population-based surveys of influenza infection and disease during a pandemic. Using these surveys we can assess the spread of the virus geographically, by age and through time. The data generated can also provide denominators for national estimates of case fatality and hospitalisation rates.Phase 1: we compared retrospectively collected HSE illness rates during the first two infection waves of the 2009 pandemic with the Flu Watch study (a prospective community cohort). Monthly and seasonal age-specific rates of illness and proportion vaccinated were compared.Phase 2: we piloted blood specimen and data collection alongside the 2012–13 HSE. We are developing laboratory methods and protocols for real-time serological assays of a novel pandemic influenza virus using these specimens, and automated programmes for analysing and reporting illness and infection rates.Phase 3: during inter-pandemic years, the study enters a holding phase, where it is included in the yearly HSE ethics application and planning procedures, allowing rapid triggering in a pandemic.Phase 4: once retriggered, the study will utilise the methods developed in phase 2 to monitor the severity and spread of the pandemic in real time.ResultsPhase 1: the rates of reported illness during the first two waves in the HSE underestimated the community burden as measured by Flu Watch, but the patterns of illness by age and time were broadly comparable. The extent of underestimation was greatest for HSE participants interviewed later in the year compared with those interviewed closer to the pandemic. Vaccine uptake in the HSE study was comparable to independent national estimates and the Flu Watch study.Phases 2 and 3: illness data and serological samples from 2018 participants were collected in the 2012–13 HSE and transferred to the University College London Hospital. In the 2013 HSE and onwards, this project was included in the annual HSE ethics and planning rounds.ConclusionsThe HSE’s underestimation of illness rates during the first two waves of the pandemic is probably due to recall bias and the limitation of being able to report only one illness when multiple illnesses per season can occur. Changes to the illness questions (reporting only recent illnesses) should help minimise these issues. Additional prospective follow-up could improve measurement of disease incidence. The representative nature of the HSE allows accurate measurements of vaccine uptake.Study registrationThis study is registered as ISRCTN80214280.FundingThis project was funded by the NIHR Public Health Research programme and will be published in full inPublic Health Research; Vol. 3, No. 6. See the NIHR Journals Library website for further project information.

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Rationalization and internalization

Swiss Journal of Psychology ◽

10.1024//1421-0185.60.4.215 ◽

2001 ◽

Vol 60 (4) ◽

pp. 215-230 ◽

Cited By ~ 6

Author(s):

Jean-Léon Beauvois

Keyword(s):

Phase 1 ◽

Facilitatory Effect ◽

Phase 2 ◽

Causal Explanations ◽

Reduction Effect ◽

Dissonance Reduction

After having been told they were free to accept or refuse, pupils aged 6–7 and 10–11 (tested individually) were led to agree to taste a soup that looked disgusting (phase 1: initial counter-motivational obligation). Before tasting the soup, they had to state what they thought about it. A week later, they were asked whether they wanted to try out some new needles that had supposedly been invented to make vaccinations less painful. Agreement or refusal to try was noted, along with the size of the needle chosen in case of agreement (phase 2: act generalization). The main findings included (1) a strong dissonance reduction effect in phase 1, especially for the younger children (rationalization), (2) a generalization effect in phase 2 (foot-in-the-door effect), and (3) a facilitatory effect on generalization of internal causal explanations about the initial agreement. The results are discussed in relation to the distinction between rationalization and internalization.

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PENERAPAN MODEL QUANTUM LEARNING UNTUK MENINGKATKAN HASIL BELAJAR AUTOCAD SISWA KELAS X TEKNIK PEMESINAN SMK NEGERI 1 STABAT

Jurnal Teknologi Pendidikan (JTP) ◽

10.24114/jtp.v5i1.509 ◽

2013 ◽

Vol 5 (1) ◽

Author(s):

Abdul Hasan Saragih

Keyword(s):

Positive Response ◽

Phase 1 ◽

First Grade ◽

Learning Model ◽

Second Phase ◽

Phase 2 ◽

Phase 3 ◽

The Third ◽

Third Phase ◽

Quantum Learning

This classroom research was conducted on the autocad instructions to the first grade of mechinary class of SMK Negeri 1 Stabat aiming at : (1) improving the student’ archievementon autocad instructional to the student of mechinary architecture class of SMK Negeri 1 Stabat, (2) applying Quantum Learning Model to the students of mechinary class of SMK Negeri 1 Stabat, arising the positive response to autocad subject by applying Quantum Learning Model of the students of mechinary class of SMK Negeri 1 Stabat. The result shows that (1) by applying quantum learning model, the students’ achievement improves significantly. The improvement ofthe achievement of the 34 students is very satisfactory; on the first phase, 27 students passed (70.59%), 10 students failed (29.41%). On the second phase 27 students (79.41%) passed and 7 students (20.59%) failed. On the third phase 30 students (88.24%) passed and 4 students (11.76%) failed. The application of quantum learning model in SMK Negeri 1 Stabat proved satisfying. This was visible from the activeness of the students from phase 1 to 3. The activeness average of the students was 74.31% on phase 1,81.35% on phase 2, and 83.63% on phase 3. (3) The application of the quantum learning model on teaching autocad was very positively welcome by the students of mechinary class of SMK Negeri 1 Stabat. On phase 1 the improvement was 81.53% . It improved to 86.15% on phase 3. Therefore, The improvement ofstudent’ response can be categorized good.

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In situ deteriorating patient simulation in general practice

British Journal of General Practice ◽

10.3399/bjgp20x711425 ◽

2020 ◽

Vol 70 (suppl 1) ◽

pp. bjgp20X711425

Author(s):

Joanna Lawrence ◽

Petronelle Eastwick-Field ◽

Anne Maloney ◽

Helen Higham

Keyword(s):

Life Support ◽

Early Recognition ◽

Phase 1 ◽

Patient Simulation ◽

Medical Emergency ◽

Phase 2 ◽

Action Plans ◽

Integrated Simulation ◽

Deteriorating Patient

BackgroundGP practices have limited access to medical emergency training and basic life support is often taught out of context as a skills-based event.AimTo develop and evaluate a whole team integrated simulation-based education, to enhance learning, change behaviours and provide safer care.MethodPhase 1: 10 practices piloted a 3-hour programme delivering 40 minutes BLS and AED skills and 2-hour deteriorating patient simulation. Three scenarios where developed: adult chest pain, child anaphylaxis and baby bronchiolitis. An adult simulation patient and relative were used and a child and baby manikin. Two facilitators trained in coaching and debriefing used the 3D debriefing model. Phase 2: 12 new practices undertook identical training derived from Phase 1, with pre- and post-course questionnaires. Teams were scored on: team working, communication, early recognition and systematic approach. The team developed action plans derived from their learning to inform future response. Ten of the 12 practices from Phase 2 received an emergency drill within 6 months of the original session. Three to four members of the whole team integrated training, attended the drill, but were unaware of the nature of the scenario before. Scoring was repeated and action plans were revisited to determine behaviour changes.ResultsEvery emergency drill demonstrated improved scoring in skills and behaviour.ConclusionA combination of: in situ GP simulation, appropriately qualified facilitators in simulation and debriefing, and action plans developed by the whole team suggests safer care for patients experiencing a medical emergency.

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Selection and Evaluation of a Real Time Monitoring System for the Bigeye Bomb Fill/Close Production Facility. Phase 2

10.21236/ada211535 ◽

1989 ◽

Author(s):

Foy E. Ferguson ◽

Michael W. Ellzy ◽

Joseph W. Lovrich ◽

Theodore L. Strozyk ◽

Keyword(s):

Real Time ◽

Monitoring System ◽

Phase 2 ◽

Production Facility ◽

Real Time Monitoring

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Clinical Drug Development for the Treatment of Pulmonary Arterial Hypertension: Collaboration With the Pharmaceutical Industry and Regulatory Agencies

Advances in Pulmonary Hypertension ◽

10.21693/1933-088x-9.4.214 ◽

2010 ◽

Vol 9 (4) ◽

pp. 214-219

Author(s):

Robyn J. Barst

Keyword(s):

Clinical Trials ◽

Pulmonary Arterial Hypertension ◽

Drug Development ◽

Phase 1 ◽

Preclinical Studies ◽

Phase 2 ◽

Phase 3 ◽

Preclinical Testing ◽

New Drug ◽

Pulmonary Arterial

Drug development is the entire process of introducing a new drug to the market. It involves drug discovery, screening, preclinical testing, an Investigational New Drug (IND) application in the US or a Clinical Trial Application (CTA) in the EU, phase 1–3 clinical trials, a New Drug Application (NDA), Food and Drug Administration (FDA) review and approval, and postapproval studies required for continuing safety evaluation. Preclinical testing assesses safety and biologic activity, phase 1 determines safety and dosage, phase 2 evaluates efficacy and side effects, and phase 3 confirms efficacy and monitors adverse effects in a larger number of patients. Postapproval studies provide additional postmarketing data. On average, it takes 15 years from preclinical studies to regulatory approval by the FDA: about 3.5–6.5 years for preclinical, 1–1.5 years for phase 1, 2 years for phase 2, 3–3.5 years for phase 3, and 1.5–2.5 years for filing the NDA and completing the FDA review process. Of approximately 5000 compounds evaluated in preclinical studies, about 5 compounds enter clinical trials, and 1 compound is approved (Tufts Center for the Study of Drug Development, 2011). Most drug development programs include approximately 35–40 phase 1 studies, 15 phase 2 studies, and 3–5 pivotal trials with more than 5000 patients enrolled. Thus, to produce safe and effective drugs in a regulated environment is a highly complex process. Against this backdrop, what is the best way to develop drugs for pulmonary arterial hypertension (PAH), an orphan disease often rapidly fatal within several years of diagnosis and in which spontaneous regression does not occur?

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