A New U.S. Coast Guard Support Concept: Maintenance and Logistics Command Atlantic Naval Engineering Division

1994 ◽  
Vol 31 (03) ◽  
pp. 215-224
Author(s):  
Fred L. Ames

The U.S. Coast Guard reorganized all of its field support in 1987, centralizing these activities into Maintenance and Logistics Commands Atlantic and Pacific. These new commands provided exceptional opportunities for long-term improvements to the Naval Engineering support of the Coast Guard's cutters and boats. This paper describes the new organization and its strategy and goals to significantly increase the mission readiness of two thirds of the Coast Guard's fleet. Naval Engineering Division Atlantic is extensively using Total Quality Management (TQM) with some noteworthy results.

2016 ◽  
Vol 36 (8) ◽  
pp. 901-922 ◽  
Author(s):  
Steffie van Schoten ◽  
Carolien de Blok ◽  
Peter Spreeuwenberg ◽  
Peter Groenewegen ◽  
Cordula Wagner

Purpose – To guide organizations toward total quality management (TQM), various models have been developed such as the European Foundation for Quality Management Excellence Model (EFQM Model). The purpose of this paper is to conduct a longitudinal investigation of whether the EFQM Model can serve as a framework for TQM in healthcare. Design/methodology/approach – Data on a national representative survey about quality management (QM) in the hospital population in the Netherlands were used to conduct this study. The survey had five measurement points between 1995 and 2011. Findings – The results of the study show that applying the EFQM Model in hospitals is related to improvement in organizational performance over time, a feedback loop in which hospitals use their results to further improve their organizational processes is established, and improvement is stronger when all the model’s elements are considered simultaneously. Practical implications – The results of the study can be applied by quality managers of healthcare institutions to achieve higher quality of care. Originality/value – Previous research on the relationship between the EFQM excellence model and TQM neglects two essential characteristics of the TQM philosophy, namely, the holistic perspective on QM and the presumed feedback loop of organizational performance that feeds a cycle of continuous quality improvement. The study provides new insights into the long-term benefits of applying the EFQM Model as a framework for TQM in healthcare.


Author(s):  
Martha Vranaki ◽  
Stergios Vranakis ◽  
Lazaros Sarigiannidis

The competition in the Greek manufacturing sector has become very intense and the need for businesses to survive, under these very difficult conditions, forces them to find new ways to increase their profits, but also to attract new customers and to retain old.  A necessary condition for long-term business survival is to maintain a high product quality level. The implementation of Total Quality Management (TQM) approach is a key factor to achieve this goal.The main objective of this research is to identify the current situation as far as the implementation of TQM by Greek manufacturing firms, and finally to compare the results between the current research and the previous research of 2009 (Vranaki et al., 2010). The research model that has been developed incorporates nine factors which are found in literature to influence Total Quality Management. A structured questionnaire has been developed and distributed to executives of 61 companies. Descriptive statistics as well as Structure Equation Modeling (SEM) techniques were used to analyze the data.


2019 ◽  
Vol 9 (1) ◽  
Author(s):  
Muhammad Fauzan Robbani

This study aims to find out and analyze the classification of guest houses based on TQM implementation in Klojen Sub-district, Malang. The analytical method used was cluster analysis with 18 guest houses as the research objects and 22 statements about TQM in the questionnaire. The results showed that there were two groups of guest houses formed based on the TQM implementation. The first group was the guest house group which had theoritical TQM implementation and a vision. This group was also oriented to quality with good Human Resources who were given a freedom to be involved in it, and they constantly made continuous improvements focusing on the consumers’ wants and needs. Meanwhile, group 2 was the guest house group with TQM implementation which was built with strong teamwork and long-term commitment to implement it. For both groups, it is important to maintain the strong TQM variables and to improve the TQM variables that have not been implemented.


2019 ◽  
Vol 7 (2) ◽  
pp. 106-110
Author(s):  
Вера Даринская ◽  
Vera Darinskaya

The article deals with the problems of strategic management of an economic entity, the formation of its information base on the basis of the system of General quality management (TQM). Special attention is paid to the balanced scorecard (BSC) as the most promising direction of accumulation and obtaining information necessary for making informed management decisions in the short and long term, which is especially important in an unstable economic situation.


2019 ◽  
Author(s):  
Rivanur Sarah ◽  
Hade Afriansyah ◽  
Rusdinal

Total Quality Managemen (TQM) in Educational is an effort to improve the quality of education by making continuous and continuous improvements that are customer oriented by involving all members of the organization.In implementing of Total Quality Management (TQM) will face obstacles, because TQM is something new in education. But these obstacles can be overcome by a high commitment attitude that must be shared by all members of the organization. These commitments are long-term


2020 ◽  
Vol 2 (1September) ◽  
pp. 227-242 ◽  
Author(s):  
Sutirna Sutirna

Total Management System or abbreviated as TQM is a management system quality that is focused on the customer (Customer focused) by involving all levels of employees in making improvements or continuous improvements (in a manner continuously). Total Quality Management or TQM uses strategy, data and effective communication to integrate quality discipline into culture and company activities. In short, Total Quality Management (TQM) is a management approach to achieve long-term success through satisfaction Customer (Customer Satisfaction). Lecturers are the spearhead of a TQM in college with always carry out Tri Dharma College, but keep in mind that customer satisfaction (in this case students) is the main key to the implementation of the tri dharma of the university high, because with the assessment of students we will be able to find out weaknesses what we have done in PBM. With this weakness, the lecturer is obliged to make changes so that TQM is achieved so that our graduates' expectations will be become competitive with overseas college graduates. The results of this study concluded that the assessment of the implementation of the learning process most lecturers have done from the preparation, implementation and evaluation stages states agree that the stages are prepared in advance by the lecturer before carrying out the lecture process.


2019 ◽  
Vol 4 (2) ◽  
Author(s):  
Puji Isyanto

ABSTRAK This study aims to examine total quality management in Japanese companies and their implementation in companies in Indonesia. This research method uses descriptive analysis method. Total Quality Management that binds to Japanese companies is inseparable from Kaizen culture, so that Japan applies the principle of customer satisfaction, Quality Function Development (QFD), employee empowerment and continuous improvement for the company. Product development carried out by Japanese companies is to meet market segments with international standards and on the quality side of the product. Continuous improvement in various fields, respect and teamwork are the keys to the success of Total Quality Management in Japanese companies. Japanese companies are identified as having long-term time horizons. Companies in Indonesia can adopt total quality management well so they can create excellence. Keywords: total quality management, kaizen, continuous improvement.


2019 ◽  
Author(s):  
Rivanur Sarah ◽  
Hade Afriansyah ◽  
Rusdinal

Total Quality Managemen (TQM) in Educational is an effort to improve the quality of education by making continuous and continuous improvements that are customer oriented by involving all members of the organization.In implementing of Total Quality Management (TQM) will face obstacles, because TQM is something new in education. But these obstacles can be overcome by a high commitment attitude that must be shared by all members of the organization. These commitments are long-term


2017 ◽  
Vol 13 (2A) ◽  
pp. 47
Author(s):  
Korompis Meggi Leddy Meylan ◽  
Celcius ., Talumingan ◽  
Leonardus R. Rengkung

The aim of this research is to know the application of Total Quality Management at Technical Training Center (BLPT) GMIM KAATEN TOMOHON. The study was conducted from February to April 2017. The data used in this study are primarily qualitative data relating to the measurement of Total Quality Mananagement, consists of Customer Focus data, Obsession with quality, Long-term commitment, Team Work, Education and training. Data collection uses a list of questions to be asked directly to the management and employees and Consumers. The results of the study and discussion on the application of Total Quality Management to the customers and to the leadership and employees of BLPT GMIM Kaaten Tomohon indicate that included in the highly satisfied category are Obsessions on Quality, Long Term Commitment, Teamwork, and for Education and Training. While the included in the category of satisfaction is Focus on Customers.


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