Public Administration and the Tragic Trident: Understanding the Organizational and Structural Drivers of the Greek Malaise1

2017 ◽  
Author(s):  
Michael G. Jacobides
Keyword(s):  
Public Administration ◽  
Performance Indicators ◽  
Political System ◽  
Key Performance Indicators ◽  
Civil Servants ◽  
Public Agencies ◽  
Structural Drivers

This chapter proposes reforms to public administration that include making the evaluation and disciplinary processes for civil servants more rigorous and less formalistic, benchmarking the performance of public agencies against key performance indicators that can be monitored publicly, and devolving more powers and accountability to lower levels of the administration. It emphasizes the importance of reforming public administration, as it is the foundation of an inefficient, nepotistic political system built on granting favors and privileges for influence. To that end, this chapter reviews the nature, structure, and evolution of the Greek public administration, as well as some measures showing its relative underperformance. It then analyzes the underlying pathologies and the causes of the underperformance. Finally, the chapter looks at what has been done so far to fix the administration before considering what lies ahead.

scholarly journals Using personnel key performance indicators in state and municipal service

2021 ◽  
Vol 1 ◽  
pp. 90-102
Author(s):  
Anatoly Lukin ◽  
◽  
Vitaly Voropanov ◽  
Pavel Orlov ◽  
Andrey Yatsun ◽  
...  
Keyword(s):  
Performance Indicators ◽  
High Efficiency ◽  
Systems Approach ◽  
Key Performance Indicators ◽  
The State ◽  
Civil Servants ◽  
Conceptual Approach ◽  
Municipal Service ◽  
Municipal Employees ◽  
New System

Introduction. The need for a transition to a new system of motivating state and municipal employees’ activities has been widely discussed in recent years. Moreover, some government bodies have taken certain actions in this direction. But in general, there have not been any significant changes. The authors of the article are convinced that the transition to more effective management is impossible without changing the civil servants’ remuneration system, which should motivate them to achieve significant results in the areas for which they are responsible. The paper considers the conceptual approach of transferring the civil servants’ remuneration to a new system, shows the advantages of using performance indicators to stimulate the employees’ activities. The purpose of the article is to justify the reasonability of using performance indicators when remunerating state and municipal employees. Methods. Within the framework of the systems approach, the authors use structural and functional analysis, as well as general scientific methods: abstraction, comparison, description and explanation. Scientific novelty. The authors show possibilities of using the personnel performance indicators in the state and municipal service in order to increase their motivation for obtaining significant results in their work. Results. The authors analyze the conditions for successful implementing the key personnel performance indicators in the state and municipal service, describe the typical mistakes militating the effectiveness of the personnel performance indicators in public authorities. The authors develop some recommendations to improve the use of the personnel performance indicators in the system of state and municipal administration. Conclusions. The proper use of key performance indicators of state and municipal employees will significantly increase their motivation in order to achieve high efficiency in their work. At the same time, the personnel performance indicators must be balanced and matched taking into account the goals of the organization.

High-powered incentives and their possible dysfunctionality in public administration

2020 ◽  
pp. 28-45
Author(s):  
Nataliya B. Dzagurova ◽  
Maria E. Agamirova
Keyword(s):  
Moral Hazard ◽  
Public Administration ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Incentive Contracts ◽  
Russian Regions ◽  
Economic Literature ◽  
Normative Documents

The article discusses the normative documents associated with the introduction of Russian regions’ heads key performance indicators (KPI). It draws attention to negative contract externalities intensively discussed in the economic literature of recent decades. Negative contract externalities accompanying the incentive contracts are typically associated with multitask moral hazard. They can serve as an explanation of KPI failure in many business firms. The results of KPI application in the sphere of public administration will inevitably become even more disappointing.

Monitoring of the introduction of new key performance indicators of public administration bodies and development institutions into the practice of their functioning

2021 ◽  
pp. 66-73
Author(s):  
Lyudmila Nikolaevna Svirina
Keyword(s):  
Public Administration ◽  
Russian Federation ◽  
Performance Indicators ◽  
Time Lag ◽  
Key Performance Indicators ◽  
Development Institutions ◽  
Development Goals ◽  
The Russian Federation ◽  
The Government ◽  
The Moment

The article tracks the results of the implementation of the key measures approved by the Government of the Russian Federation «Reforms of the state Apparatus 2021» in the direction of improving the efficiency of management, executive authorities and development institutions based on the introduction of key performance indicators (KPIs) for achieving the planned, strategic development goals of these organizations. Before the reform, many experts questioned the possibility of creating an effective working model with the widespread introduction and use of KPI tools in public administration bodies and development institutions due to the limited time lag and the difficulty of determining indicators that adequately reflect the target settings of the functioning of state structures. However, according to the results of monitoring at the moment, the author comes to the conclusion about the positive dynamics of this process, which is largely predetermined by the Government of the Russian Federation taking it under control.

scholarly journals KEY PERFORMANCE INDICATORS FOR E-GOVERNMENT: METHODOLOGICAL APPROACH TO INDICATOR DEVELOPMENT

2018 ◽  
pp. 322-339
Keyword(s):  
Organizational Performance ◽  
Public Administration ◽  
Business Process ◽  
Business Intelligence ◽  
Performance Indicators ◽  
Methodological Approach ◽  
Key Performance Indicators ◽  
Process Performance ◽  
The Public ◽  
Government Development

It is often assumed that modern information technology (IT) is a source of performance improvement. Empirical research has not univocally confirmed this assumption, since complex, extensive and resource demanding IT tools require extensive organizational restructuring, in order to be properly and successfully implemented. This generates the need to create and use business intelligence and key performance indicators (KPI) to obtain a high quality basis for making decisions in real time. In this paper, authors analyze the existence of a potential relationship between the methodological approach to defining business intelligence (BI)-related KPIs and achieving business process performance, as well as the overall organizational performance. The methodological determinants of the process, in which the KPIs are defined, are empirically analyzed and associated with the two discussed aspects of performance. The empirical analysis is conducted for the case of e-government development, with the special emphasis on countries from Central, East and South-East Europe. The E-Government development is measured by two KPIs, which have been defined, by strictly following the recommended BI methodology. The two KPIs are related to a business process, performed by the public administration, which can be greatly facilitated by the introduction of E-Government. This is the process of opening a new enterprise, which can be also viewed as one of key measures of the national economic and entrepreneurial development. The public administration performance in serving the needs of new entrepreneurs for company registration is, therefore, considered in terms of E-Government performance. Two KPIs used measure the procedural complexity and costs for opening a new enterprise in a sample, consisting of 28 European Union member-states. The statistical analysis uses secondary data, available from the official Eurostat Web pages. The empirical results confirm the existence of the hypothesized relationship between the methodological procedures for developing KPIs and the process performance, which affirms the need to develop both E-Government, as well as other processes in public administration, by using solid planning and methodological approaches.

scholarly journals The issue of evaluating the effectiveness of public administration in modern Russia

2020 ◽  
Vol 6 (2) ◽  
pp. 152
Author(s):  
Natalia V. Kiseleva
Keyword(s):  
Public Administration ◽  
Russian Federation ◽  
Broad Spectrum ◽  
Performance Indicators ◽  
Evaluation System ◽  
Evaluation Criteria ◽  
Key Performance Indicators ◽  
The State ◽  
Effectiveness Evaluation ◽  
New System

In the article the major stages in the implementation of effectiveness performance of executive government bodies in Russian Federation are presented during the period 2004-2019. It is demonstrated that the new system of evaluation criteria has been developed alongside two key directions. The first one is connected with the increase of significance of sociological indicators, reflecting the estimates by the region population the performance of executive government, dealing with a broad spectrum of issues. The second perspective of the development presupposes the use of the system of indicators, which enable us to evaluate the effectiveness of performance of separate power holders. Introduction of the system of Key Performance Indicators (KPI) in 2019 contributed to the integration of the above mentioned directions in the development of methodic of effectiveness evaluation of power bodies’s performance and management. The practice of implementation of key performance indicators in Russia, its first experience and limitations are under consideration. In particular, in spite of the significance of sociological criterion, that has been included in the system of evaluation, its particular methodic of calculation is not confirmed. This limitation obstructs the very usage of this methodic, contributes to the politization of the results of its implementation. The conclusion is made that the content of the introduced in different times methodics and indicators deals with the current demands of central power bodies and the state in general. The process of perfection of the evaluation system of executive power’s effectiveness of regions in Russia is not finished and is in the process of its further consideration.

Optimalisasi Key Performance Indicators (KPI) Melalui Pendekatan Balance Scorecard Upaya Mengimplementasikan Performance Management System (PMS) Pada Perguruan Tinggi

CCIT Journal ◽  
2012 ◽  
Vol 6 (1) ◽  
pp. 17-34
Author(s):  
Untung Rahardja ◽  
Muhamad Yusup Eva ◽  
Rosyifa Rosyifa
Keyword(s):  
Performance Indicators ◽  
Management System ◽  
Educational Institution ◽  
Key Performance Indicators ◽  
Individual Performance ◽  
The State ◽  
Public Institution ◽  
Performance Measurement System ◽  
Educational Institutions ◽  
Successful Implementation

SQL Server Reporting Services is a way to analyze data, create reports using the indicators and gauges. Indicators are minimal gauges that convey the state of a single data value at a glance, and most are used to represent the state of Key Performance Indicators. Manage and harmonize the performance of an institution's educational institutions, especially universities with the performance of individuals or resources, no doubt is one of the essential elements for the success of an entity of the institution. Integrate the performance of an educational institution with individual performance is not an easy process, and therefore required a systematic approach to manage it. Implementation of a strategic management system based Balanced Scorecard can be used as a performance measurement system that will continuously monitor the successful implementation of the strategy of any public educational institution and measure the performance of its resources in a comprehensive and balanced, not the quantity but the emphasis is more concerned with the quality, so the performance of educational institutions at any time can be known clearly. Contribution of Key Performance Indicators to manage and harmonize the performance of any public institution is a solution in providing information to realize the extent of work that has set targets, identify and monitor measures of success, of course, with performance indicators show a clear, specific and measurable.

Strategic planning in grassland farming: Principles andapplications

1997 ◽  
pp. 191-197
Author(s):  
W.J. Parker ◽  
N.M. Shadbolt ◽  
D.I. Gray
Keyword(s):  
Strategic Planning ◽  
Performance Indicators ◽  
Cost Effective ◽  
Key Performance Indicators ◽  
Strategic Plans ◽  
Effective Manner ◽  
Farm Business ◽  
Pastoral Farming ◽  
Financial Environment

Three levels of planning can be distinguished in grassland farming: strategic, tactical and operational. The purpose of strategic planning is to achieve a sustainable long-term fit of the farm business with its physical, social and financial environment. In pastoral farming, this essentially means developing plans that maximise and best match pasture growth with animal demand, while generating sufficient income to maintain or enhance farm resources and improvements, and attain personal and financial goals. Strategic plans relate to the whole farm business and are focused on the means to achieve future needs. They should be routinely (at least annually) reviewed and monitored for effectiveness through key performance indicators (e.g., Economic Farm Surplus) that enable progress toward goals to be measured in a timely and cost-effective manner. Failure to link strategy with control is likely to result in unfulfilled plans. Keywords: management, performance

PRACTICAL BASE OF FORMULATING RETRAINING PROGRAMS ON ETHNIC MINORITY AFFAIRS KNOWLEDGE FOR CADRES, CIVIL SERVANTS UP TO 2030

2018 ◽  
Author(s):  
Nguyen Van Dung ◽  
Giang Khac Binh
Keyword(s):  
Ethnic Minority ◽  
Training Program ◽  
Political System ◽  
Prime Minister ◽  
Training Programs ◽  
Civil Servants ◽  
The Political ◽  
Target Groups ◽  
The Core ◽  
The Past

As developing programs is the core in fostering knowledge on ethnic work for cadres and civil servants under Decision No. 402/QD-TTg dated 14/3/2016 of the Prime Minister, it is urgent to build training program on ethnic minority affairs for 04 target groups in the political system from central to local by 2020 with a vision to 2030. The article highlighted basic issues of practical basis to design training program of ethnic minority affairs in the past years; suggested solutions to build the training programs in integration and globalization period.

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