scholarly journals Contradictory values in the process of organizational change: a case study

Author(s):  
Nebojsa Janicijevic

Values have always been perceived as a guide for action at both individual and organizational levels. By showcasing an example of one Serbian company, the paper aims to present how employees and managers’ collective values can be inconsistent and contradictory, as well as the causes and effects of such a state of company’ system of values. The research was conducted by applying a case study method in a Serbian company comprising both qualitative and quantitative research techniques. The company was in the process of intensive organizational changes at the time of the research. The research has shown that it is possible for values of the employees and managers to be contradictory and that this contradiction is caused by radical changes both in the environment and in the organization itself. The research has also shown that this contradiction characterizes the Moving Phase in the process of organizational change, and that it is likely to disappear when company moves into the Refreezing Phase in the change process. The conclusions of this paper imply that the structure of collective values in organizations must be taken into account both in research and in practice of change management. Generalization of conclusions and implications is limited by the nature of the applied case study research method.

2020 ◽  
Author(s):  
Nguyen Thanh Nhan

A case study is used as a method to explore and understand complex issues, in-depth investigations. It can be used in many social science studies, and the role of the case study becomes notable in psychology, education, sociology, community- based problems, business. By combining both qualitative and quantitative research, a case study helps explain both the process and the outcome of a phenomenon through comprehensive observation, restructuring, and analysis of the investigated cases. Although researchers can apply the case study method in flexible ways and take advantage of various sources, case study research still has some drawbacks because researchers often do not have specific procedures, and the articles are not highly generalized because it specified in some cases. Therefore, researchers should be careful when choosing this research style because transparency can allow researchers and editors everywhere to learn about mistakes and misconduct that warrant any possible disagreement


Sociologija ◽  
2015 ◽  
Vol 57 (1) ◽  
pp. 152-167
Author(s):  
Ivana Milovanovic

This paper represents a contribution to the consideration of the characteristics of the case study research method in sociological researches. In the first part of paper, some specifics of case study method are described, in the second part we represented ways of use of this method in field research. finally, third part of this paper indicates certain ?sub methods? within case study method, such as ?building blocks? and ?process tracing?, which are, at the same time, conditions for developing typological theories. Those ?sub methods? indicate evolution of case study method in social sciences during last few decades, as well as importance of existence and use of such ?elastic? method in all, especially field researches where researcher is facing with a series of cognitive concerns.


2018 ◽  
Vol 8 (1) ◽  
pp. 86
Author(s):  
Christoph Ertl ◽  
Alexander Herzfeldt ◽  
Helmut Krcmar

This paper develops a framework for analyzing organizational change in information technology (IT) departments of state-owned enterprises (SOEs) and applies that framework to a case study of a German airport that is majority-owned by the German federal government. Specifically, we derive a framework from literature to systematically identify transformation barriers for introducing new enterprise resource planning (ERP) systems and business processes in IT departments of SOEs. This framework is based on the punctuated equilibrium model and considers dynamic process incorporation, explicit stakeholder integration, a detailed representation of the change process, and characteristics of public employees as main factors. We then apply the framework in a case study research approach and show how the framework allows identification of transformation barriers hidden to management but involved in the organizational change process (e.g., required change of organizational structures, required change of service-level-agreements). The framework can be a valuable tool for both researchers and practitioners to actively shape the effects of organizational transformation in SOEs and to identify factors that influence the change process.


2020 ◽  
pp. 193896552097128
Author(s):  
Kadir Çakar ◽  
Şehmus Aykol

This systematic literature review aimed to investigate the use of case study method in hospitality and tourism research to increase the awareness about the use of case study as a research method. Data were collected ( n = 871) from 10 leading hospitality and tourism journals published between 1974 and 2020. A thematic analysis of the data was conducted using Leximancer as a computer-aided analysis software. The study findings reveal an overall mislabel and misuse of the case study method. Suggestions are provided to improve case study method applications and increase case study research for more theory development in hospitality and tourism research.


Author(s):  
Sudhakar Teegavarapu ◽  
Joshua D. Summers ◽  
Gregory M. Mocko

Case studies are used in design research to analyze a phenomenon, to generate hypotheses, and to validate a method. Though they are used extensively, there appears to be no accepted systematic case study method used by design researchers. Considering its nature and objectives, the case study method could be considered as a suitable method for conducting design research. Many times, design researchers have to confront questions about the validity of using case studies and their results. The objective of this paper is to present a brief overview of case study method, compare it with other qualitative and quantitative research methods, and study the merits and limitations of using the same in design research. Requirements are derived from the general characteristics of design research. Four popular research strategies are evaluated with respect to the requirements. A preliminary benchmark study suggests that case study method is a suitable method for conducting design research.


2011 ◽  
Vol 9 (3) ◽  
pp. 39-51 ◽  
Author(s):  
Chorng-Shyong Ong ◽  
Shang-Wei Wang

The pervasiveness of e-services offers organizations a new way to serve and engage their customers. Organizational change issues must be recognized and addressed to increase service quality and satisfaction of e-service. However, relevant research is limited. In this paper, the authors conduct a longitudinal in-depth case study of a successful e-service-induced governmental transformation and propose a three-stage change management model. First, the authors reveal the dynamic process of the e-service-induced organizational change. Second, the authors explicitly identify the role and influence of ICTs and customers in the change process, which is important in studying e-service-induced organizational change due to the boundary nature of e-service. Lastly, their three-stage change management model acknowledges the improvisational and technochange process of the e-service-induced change and can be used either as a theoretical framework or a practical management tool.


2018 ◽  
Vol 39 (4) ◽  
pp. 523-543 ◽  
Author(s):  
Ellen V. Rubin ◽  
Keith P. Baker

Public administration scholarship needs to strike a better balance between large sample studies and in-depth case studies. The availability of large data sets has led us to engage in empirical research that is broad in scope but is frequently devoid of rich context. In-depth case studies can help to explain why we observe particular relationships and can help us to clarify gaps and inconsistencies in theory. Our argument for more case studies aims to encourage researchers to bridge insights from qualitative and quantitative research through triangulation. We describe the value of case study research, and qualitative and quantitative design options. We then propose opportunities for case study research in public personnel scholarship on patronage pressures, performance management, and diversity management.


Author(s):  
Chorng-Shyong Ong ◽  
Shang-Wei Wang

The pervasiveness of e-services offers organizations a new way to serve and engage their customers. Organizational change issues must be recognized and addressed to increase service quality and satisfaction of e-service. However, relevant research is limited. In this paper, the authors conduct a longitudinal in-depth case study of a successful e-service-induced governmental transformation and propose a three-stage change management model. First, the authors reveal the dynamic process of the e-service-induced organizational change. Second, the authors explicitly identify the role and influence of ICTs and customers in the change process, which is important in studying e-service-induced organizational change due to the boundary nature of e-service. Lastly, their three-stage change management model acknowledges the improvisational and technochange process of the e-service-induced change and can be used either as a theoretical framework or a practical management tool.


Author(s):  
Brian Gearity

Gagnon's (2011) text is the most recent contribution to the growing corpus of knowledge on case study research. As a whole, the text contains all of the typical parts one would expect in an introductory text on case study research. The text begins with a brief discussion of paradigms and epistemologies and then gives way to issues of reliability and validity. Next, the reader is taken through a "step-by-step" approach to case study research with chapters on data collection, analysis, interpretation and writing reports. Drawing upon his own experiences using case study method, Gagnon identifies enduring concerns and provides several practical tips for the novice researcher. However, the text could be improved by a clear definition of case study and a lucid explanation of the relationship between methodologies and methods.


Author(s):  
Ratna Dewi Nur’aini

ABSTRAK Studi kasus adalah studi empiris yang menyelidiki fenomena kontemporer dalam konteks kehidupan nyata. Awalnya metode penelitian studi kasus sering digunakan pada bidang ilmu sosial. Namun seiring dengan perkembangan ilmu pengetahuan, metode studi kasus mulai digunakan pada bidang lain. Metode penelitian studi kasus adalah strategi yang tepat untuk digunakan dalam penelitian yang menggunakan pertanyaan penelitian utama “bagaimana” atau “mengapa”, diperlukan sedikit waktu untuk mengontrol peristiwa yang dipelajari, dan fokus penelitian adalah fenomena kontemporer. Dalam metode studi kasus, para peneliti fokus pada desain dan implementasi penelitian. Tujuan dari penulisan ini adalah untuk mengkaji metode penelitian studi kasus yang dirumuskan oleh Robert K. Yin dan selanjutnya melihat penerapannya dalam penelitian di bidang arsitektur dan perilaku. Pada penelitian di bidang arsitektur dan perilaku, metode studi kasus Yin ini dapat diaplikasikan walaupun secara parsial dan dapat dikombinasikan dengan metode lainnya. Penelitian bersifat kualitatif dengan kasus yang diamati meliputi kasus tunggal ataupun multi kasus yang pengamatannya berfokus kepada perilaku manusia dan seting lingkungannya. Kata kunci: arsitektur perilaku, kontemporer, studi kasus; studi perilaku, Yin ABSTRACTCase studies are empirical studies that investigate contemporary phenomena in real life contexts. Initially the case study research method was often used in the social science field. But along with the development of science, case study methods began to be used in other fields. The case study research method is the right strategy to use in research that uses the main research questions of “how” or “why”, it takes a little time to control the events being studied, and the focus of research is contemporary phenomena. In the case study method, researchers focus on the design and implementation of research. The purpose of this paper is to examine the case study research method formulated by Robert K. Yin and then look at its application in research in architecture and behavior. In research in architecture and behavior, the Yin case study method can be applied even though partially and can be combined with other methods. Qualitative research with observed cases include single or multi-case cases whose observations focus on human behavior and environmental settings. Keywords: behavioral architecture, contemporary, case study, behavioral studies, Yin


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